Personal Information
Entreprise/Lieu de travail
Cape Town Area, South Africa South Africa
Profession
Facilitator of clarity, simplicity & transformation
Secteur d’activité
Apparel / Fashion
À propos
Are you experiencing any of the below challenges or problems?:
- Unhappy customers
- High churn and loss of customers
- High cost to acquire new customers
- Bad PR due to customer complaints
- Loss of sales & revenue due to low customer satisfaction
Do you want to increase your sales & revenue through improved customer & staff satisfaction, customer retention and improved operational excellence?
As Customer Experience Consultant it is my mission to help you create delightful experiences filled with valuable interactions for your customers and employees, decreasing your cost and increasing your revenue.
Areas of expertise:
Organisational transformation, Change Management, Value definit...