How to Troubleshoot Apps for the Modern Connected Worker
CIIS
1. Professional ServicesPractice Areas
Business Process Automation
• Procure-to-Pay
• Order-to-Cash
• Inventory Management
• Oracle EBS
• Oracle JDE
• Oracle PeopleSoft
Implementation Services
Custom Development
Support Services
7/9/2015 Enterprise Imaging Platform 1
2. Finance Application
2
Enterprise Imaging Platform (EIP) integration with
Oracle enables customers to manage business
processes that require integration of information
from paper and digital documents.
The integration focuses on the following business
processes:
Automated invoice processing (AP)
Automated sales order processing (AR)
Automated customer billing (AR)
Contract Renewal
Contract Automation
Enterprise Imaging Platform7/9/2015
3. Process PaymentsReceive, Scan, Extract
Accounts Payable Automation Design
Process Overview
Supplier Manager
Business Process
Verification
UI
Extract Verify
Create JDE
Voucher
integrated with
three way match
Import
Scan Administrator
Approval
workflow
EIP
Application
Supplier Invoice
Process Payments
AP Team
start
End
NotificationNotification
Manage & Follow up
Enterprise Imaging Platform37/9/2015
4. EIP Content or Other ECM (SharePoint, Documentum)
ERP (JD Edwards)
AR Invoice Printing & Mailing
Marketing, Sales, Finance
Capture Verifier
Oracle
4
Archive Customer PO
Customer PO Scanning Dept.
Emailed invoices
Sales Order Creation Customers
Product & Pricing
AR InvoicesArchive AR Invoices
1
Direct Sales
2
Renewals
Finance
Electronic Sales orders
EDI E-commerce
Enterprise Imaging Platform
Sales Order Automation
Process Overview
7/9/2015
5. ECM (i.e.SPS)Contract Mgmt
User
Interface
Contacts Contracts
Contract
Docs
Products
CRM (i.e. Salesforce)
Contacts
ERP (i.e. SAP, Oracle)
Sales
Mgmt
Repository
Signed
Contract
User
Interface
Repository
Sales
Dept.
Call
Center
Accounting
Dept.
Customer
Customer
DeliveryContract Mgmt Dept.
Contract Mgmt Dept.Delivery
BPEL
Legal
Dept.
Contract
Process 1:
Renewal Notification
BPEL
Process 2:
Renewing the Contract
Contract Renewal
Enterprise Imaging Platform57/9/2015
6. Order to Cash: Process Overview
6
CorrectionCorrection
Interrogate
PO for
Metadata
Issues ?
Yes
Temporary
Storage
Content
Repository
Content
Repository
Correctable
?
No
Content
Repository
Content
RepositoryYes
Await
Action
No
SalesOrder
Creation
ERPERP
SalesOrder
Enterprise Imaging Platform
ERP
Adapter
Print
E-mail
Invoice
Distribution
Invoices
Email
Adapter
MFD
Adapter
WWW
Internet
Portal
Cloud
Repositories
ERP
Adapter
Convert Sales Quote
to Sales Order
Account / Product
Data Matching
SalesOrder
PO
MFD
HardcopyHardcopy
E-mail
Electronic
Transmission
Mobile
FaxFax Multi-Format
Etc.
Multi-ChannelCapture
8 languages/project
7/9/2015
7. Procure to Pay: Process Overview
CorrectionCorrection
Interrogate Invoice
for Metadata
PO Info
Issues ?
Yes
Temporary
Storage
Content
Repository
Content
Repository
> $10,000
E-mail
Yes
ApprovalApproval
Correctable
?
No
Content
Repository
Content
Repository
Yes
Await
Action
No No
Enterprise Imaging Platform
ERPERP
ERP
Adapter
PO Sync
SharepointSharepoint
Sharepoint
Adapter
MFD
HardcopyHardcopy
E-mail
Electronic
Transmission
Mobile
FaxFax
Multi-Format
Etc.
Multi-ChannelCapture
8 languages/project
Voucher
Creation
77/9/2015 BPEL
OUTPUT SCENARIO:
1.Pete, the person in charge of contract mgmt, accesses the User Interface
He searches contracts which will be expiring soon, then he clicks the execute button.
2.Demo BPEL retrieves data from Contract Mgmt System and ECM, and then creates a
notification document using imaging adapters.
3.Demo BPEL also puts the document to the Repository, registers its URL to CRM and prints
it or emails it to a customer.
INPUT SCENARIO:
1.The customer signs to a new contract and ships it.
2. Peter (from Contract Management Dept) receives the signed contract from a customer.
3.He accesses Demo UI to use MFP and scans that signed contract.
4.Demo BPEL gets the scan document data and recognized 2D barcode on it ,
and then instructs the Contract Mgmt System to create a new contract,
stores the document to Repository, registers its URL to CRM and registers the amount
of the new contract to ERP.