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Getting Marketing & Sales to Perform Well Together
Erik Peterson

SVP Strategic Consulting
   Corporate Visions
MESSAGES MATTER
Malcolm Gladwell
Scientist for Tipping Point




     Morton M. Grodzins
Scientist for Deliberate Practice




      Dr. K. Anders Ericsson
Malcolm Gladwell
Great Messaging is an Act of Leadership
Ask not
 what your country
  can do for you…
but what you can do
  for your country
We do this
   not because
 it is easy, but…
because it’s hard!
Why is Messaging an Act of Leadership?

    MESSAGING CREATES
         TRIBES
Messaging Also Creates Resistance
TOP 3 CAUSES OF RESISTANCE


     Status Quo Bias

     Mis-Aligned Incentives

     Lack of Belief in the Message
Why Should They Care?
Use Contrast




     VS
Join the tribe
Use a Member of Their Tribe to Sell It
TOP 3 CAUSES OF RESISTANCE


     Status Quo Bias

     Misaligned Incentives

     Lack of Belief in the Message
Never Fight a Commission Plan




                   Sales reps are
                   coin-operated
Commission Isn’t the Only Incentive
INCENTIVES
   TELL A
   STORY
TOP 3 CAUSES OF RESISTANCE


     Status Quo Bias

     Misaligned Incentives

     Lack of Belief in the Message
Dismissed at a Glance
Beware of Help
TOP 3 CAUSES OF RESISTANCE


     Status Quo Bias

     Misaligned Incentives

     Lack of Belief in the Message
MESSAGES MATTER

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Marketing & Sales Alignment, Erik Peterson, Corporate Visions