5 Features Of QuickBooks Enterprise For Contractors
BigHand Capacity Manager Datasheet - APAC
1. Overview
Firms are constantly striving to control Document
Production costs. To do so they need accurate
data.
Capacity Manager gathers management data from
the BigHand workflow and collates it into:
A powerful management dashboard
Backlog reporting
Calculation of required effort on tasks
Secretarial time tracking
SLA management
Backlog reporting & effort calculation
Knowing how many tasks and hours of dictation
are in your work list is important, but the really
critical information is knowing how long it will
take a team to process a piece of work. Capacity
Manager gives firms a number of tools to calculate
the amount of secretarial effort required to
complete a task:
Automatically multiply dictation length by a
configurable multiplier
Assign a default effort estimate to a task type
Individually assess and assign efforts based
on the task’s metadata
CAPACITY MANAGER
BIGHAND ENTERPRISEDATASHEET
BigHand Capacity Manager is the first productivity management platform for secretarial
and document production managers. Capacity Manager combines powerful analytics,
dashboarding and management tools into a single package which presents busy
managers with the management information they need to ensure that their teams and
processes are running efficiently.
Once this information is in the system, the
manager can view it on their dashboard and use
it to make informed resourcing decisions for their
team.
Output reporting
In addition to visibility of the work backlog,
managers also need to know how quickly their
team are completing work. The Output report
gives an overview of how much work has been
completed by each of the teams they manage,
so that they can quickly identify bottlenecks or
resourcing problems.
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