The document introduces Microsoft's Business Productivity Online Suite (BPOS), which provides cloud-based messaging, collaboration and communication tools. It summarizes the key services included in BPOS like Exchange Online, SharePoint Online and Office Communications Online. It also discusses the benefits of BPOS like reduced costs, increased productivity and simplified management compared to on-premises solutions. Finally, it outlines some limitations of the standard BPOS edition and factors to consider when evaluating BPOS.

1. THE POWER OF PERSPECTIVE
Microsoft Cloud Services:
Introducing the Value of the Business Productivity Online Suite
Microsoft Business Solution Series
Presented By: Sai Shankar and Trent Sutton
Twitter: @Credera
Blog: http://blogs.credera.com/
Copyright © 2010 Credera. All Rights Reserved.

2. Current IT Challenges
Global Issues
 Need secure and reliable communication and collaboration solutions for a dispersed or
global organization
 Desire more predictable IT costs
 Want the features of the latest platform, but we don’t have the time or resources
available to implement them
 Need intuitive systems that are easy-to-use by both standard users and IT support
 Limited, in-demand resources need to be allocated to strategic projects without
sacrificing support requirements
 Systems and applications must adhere to regulatory compliance
 To maintain business continuity, disaster recovery & contingency planning is a necessity
 Flexibility to change infrastructure as business requirements evolve
Save Money, Increase Productivity, Grow the Business
-2-

3. Transformational Era
-3-

4. The Industry Debate
 Security and Privacy
 Customizability
 Visibility and Control
 Data Accessibility
 Global Reach
 Ease of Provisioning
 Business Agility
 Deployability and Manageability
-4-

5. Software + Services
Software
 Best of both worlds
 User in control
 Deployment choices for IT
Services
 Extending tools and platform to cloud computing
 Experience across multiple devices
 Best-in-class service level agreements (SLAs) and
IT governance
-5-

6. What is BPOS?
A set of messaging and collaboration solutions hosted by Microsoft
– Subscription-based service for organizations of any size
Included services:
Optional service:
– Exchange Online (Email)
– Additional Exchange Hosted Services
– SharePoint Online (Collaboration)  Archiving
– Office Live Meeting (Web Meetings)  Filtering
– Office Communications Online (Interactive Communications)
– Microsoft Forefront (Security)
-6-

7. Microsoft’s Footprint & Strengths
 Focus on highly secure, private, and reliable computing experiences based
on sound business practices
– Geo-redundant data centers
– N+1 architecture
– 9 layers of data security
– Access via Secure Socket
Layer (SSL)
– ITIL/MOF operational practices
– 24x7x365 support
– Backed by 99.9% uptime SLA
 Microsoft Online has more than 500,000 paid seats
 Deep experience in serving global enterprise customers across a broad
software portfolio
 Broad and deep, best-in-class, collaboration capabilities
-7-

8. Existing Customers
More than 500,000 paid seats
Business Productivity Online Suite Reference Customers
-8-

9. BPOS Benefits Summary
Anywhere access (without VPN)
Streamlined Rich Client, Web, Mobile
Team collaboration and conferencing
Communication Real-time communication
Easy to use Administration Center
Ease of Use
Simplified Always on the latest technology
Lower rollout and run rate cost
Management Active Directory® synchronization
Email Coexistence
Secure access (via HTTPS)
Business-Class Virus/Spam Filtering
Security and 99.9% Service Availability
Reliability Financially backed Service Level Agreements
Cyber-trust and SAS70 compliance
-9-

10. General Deficiencies in BPOS
 Single Signon?
 No Password Synchronization
- 10 -

11. Integrated Capabilities
Streamlined Communications
Communicate and collaborate seamlessly across
applications and devices
E-Mail Web Conferencing
Instant Messaging
Document Sharing
Presence
Calendaring Workflow Mobility Offline Access Archiving
- 11 -

12. Flexible Deployment – Hybrid Environments
Simplified Management
Branch Office
Giving IT the flexibility to choose online
deployment by geography, workload, or roles
HQ
- 12 -

13. Offering Comparison
Standard vs. Dedicated Overview
Standard Dedicated
 Multiple customers, one architecture  Single customer per architecture
 Customer needs rapid deployment  5,000 seats minimum
 5 seats minimum  Optimize for 20,000+
 Cost efficiency a key focus  Customer needs most server features
- 13 -

14. Offering Comparison
Standard vs. Dedicated vs. On-Premises Details
On-Premises
BPOS Servers
BPOS Dedicated • Most management required
• Most integration possibilities with
Management
• Simple to manage LOBs, custom apps, third-party apps
Standard • 99.9% SLA
• Web services and custom code
• Access to all Exchange Server fine-
grained policy and configuration
• Simplest to manage integration with LOBs, custom apps, • All features of SharePoint
• 99.9% SLA third-party apps • Requires server HW management
• Web services only integration with • More access to Exchange Server fine-
LOBs, custom apps, third-party apps grained policy and configuration but
• Least access to Microsoft Exchange must be administered through support
Server fine-grained policy and • More features of SharePoint
configuration • More features of OCS
• Limited features of SharePoint • No server HW management
• Basic IM and presence from Office
Communications Server (OCS)
• No server hardware (HW) management
Configuration and Flexibility
- 14 -

15. Exchange Online
Business Messaging Capabilities Security and Availability
• E-mail, shared calendar, and contacts • Built-in antivirus and anti-spam via
• 25 GB mailbox storage per user Forefront Online Security for Exchange
• Anywhere access • Multi-layer data protection
• Mobility with Microsoft ActiveSync® • HTTPS Connectivity
devices • Optional compliance archiving
Flexible Deployment Simplified Management
• Online and on-premises coexistence • Intuitive Web-based Administration
• Active Directory synchronization Center
• Data migration • Use your own domain
• Supports both standard and Deskless • Single sign-in access to services
workers • Always up-to-date software
- 15 -

16. Exchange Online
What I need to know: Deficiencies and Version Differences
 No Public Folders in Standard
 No Unified Messaging or Voicemail
 No Custom OWA Themes or colors
 No custom code or DLL’s
- 16 -

17. Exchange Hosted Services
 Microsoft Exchange Hosted Services (EHS) offers online tools to:
– Protect organization from spam and malware
– Satisfy retention requirements for e-discovery and industry compliance
– Encrypt data to preserve confidentiality and meet regulatory requirements (HIPAA, GLBA, etc.)
 Exchange Hosted Archive
– Unlimited storage
– Up to 10 year retention period
– Customizable legal holds
– Customizable retention policies
 Exchange Hosted Encryption
– Policy based encryption
– Managed key server
 Forefront Online Protection
– Anti spam, virus, and phishing
– Enforce corporate email use policies
– Included with Exchange Online - 17 -

18. SharePoint Online
SharePoint Capabilities Security and Availability
• Collaboration • Access Control and antivirus
• Intranet portals • Multi-layer data protection
• Enterprise content management • Data backup
• Search • 24x7 support
• Business process forms • 99.9% Service Level Agreement
Flexible Deployment Simplified Management
• Online and on-premises coexistence • Unified Administration Center
• Data migration • Single sign-in access to services
• User segmentation • Always up-to-date software
• Supports both standard and deskless • Recycle Bin
workers
- 18 -

19. SharePoint Offering Details
Standard vs. Dedicated
On-Premise Capabilities Standard Dedicated
Extranet collaboration
Business data catalog
Business process forms & workflows
Excel services
Enterprise data search
Site search
My sites
Enterprise/Web content *
People and personalization
Blogs, wikis, intranet sites *
Templates & web parts
Document collaboration
* Deskless users have read-only access, and can create & edit lists and contacts, as well as participate in discussions & surveys
- 19 -

20. SharePoint Online
What I need to know: Deficiencies and Version Differences
 Standard version does not include
– Business Data Catalog
– Excel Services
– My Site
– Personalization
– Custom Code
 No anonymous access
 No mail enabled lists
 No PerformancePoint Services
 Limited workflow (no signature, feedback, or approval workflows)
 Very limited customization capability
- 20 -

21. Office Live Meeting Online
Web Conferencing Hosting Collaborative Meetings
• Engage audiences in online meetings • Share and record meeting
• Streamline communications presentations, discussion, and notes
• Up to 250 attendees • Highlight key aspects of presentation
• Small collaborative meetings to large • Interactive tools including whiteboard
events and annotation tools
Rich Media and Video Reliable and Secure
Conferencing
• Connect remote participants and teams • Trustworthy reliable service
• Dynamic audio and video • Enhanced security
• Group breakout • Integration with Active Directory
• Distribute handouts
- 21 -

22. Office Communications Online
Business-Class Messaging Security and Availability
• Instant messaging and presence • Instant messaging encryption
• Group IM • Instant message filtering
• Address Book search • Multi-layer data protection
• Distribution list expansion
• File transfer
• 1:1 audio and video
Integrated User Experience Simplified Management
• Office integration – Presence and IM • Intuitive Web-based Administration
• Exchange integration – Calendar Center
• SharePoint integration • Single sign-in access to services
• Single Online Services Sign-On • Always up-to-date software
- 22 -

23. Office Communications Online
What I need to know: Deficiencies and Version Differences
 The following features are only available in the dedicated edition
– Federation (only communicator)
– Content archival
– 1 on 1 Audio/Video outside of network
– Antivirus
 The following features are not available until the next release
– Group chat
– Unified messaging and enterprise voice with Exchange Online integration
- 23 -

24. Content Management
BPOS Demonstration
To watch demonstration, please:
1. Pause slideshare presentation
2. Click on http://www.youtube.com/watch?v=lysYjurknSY
3. When demonstration ends, return to continue
slideshare presentation
- 24 -

25. Factors when Considering BPOS
Constraint Description
• Though Microsoft provides a directory synchronization tool passwords are not synchronized to
the BPOS server
Active Directory • Users have to manually change passwords in multiple places
Synchronization • There are some third party tools that claim to do password synchronization with BPOS
• Most support calls are due to password reset issues
• There is no true Single Sign-on available in the current release.
• In the standard version, no custom code can be written for BPOS
SharePoint • The dedicated version has the possibility to support custom code, but it needs to go through a
Customization detailed review process with Microsoft
Capabilities • Microsoft will need specifications sent to them and they will run code analysis on the solution to
ensure compatibility with their environment
SharePoint Anonymous
• Anonymous access is not supported at this time
Access and Forms
• Forms authentication is not supported at this time
Authentication
SharePoint Browser • InfoPath forms are not supported in the Standard version of BPOS
based Forms and • Out-of-the-box SharePoint workflows for approval, document retention etc. are unavailable in
Workflows the standard version
• People Search is unavailable in the Standard version of BPOS
SharePoint Search
• Cross site collection search is unavailable in the standard version of BPOS
- 25 -

26. Licensing
Retail USL Pricing
BPOS Standard
Microsoft Exchange Online
$5.00 Business Productivity Online Suite
Includes:
Microsoft Office SharePoint Online
$5.25 Exchange Online Standard
Office SharePoint Online Standard
Office Communications Online
Microsoft Office Communications Office Live Meeting Standard
(IM and Presence)
$2.00
Starting from $10 per user per month.*
Microsoft Office Live Meeting *Includes a 12-month subscription. Minimum of 5 seats required.
$4.50
Exchange Hosted Services (optional)
Exchange Hosted Archive Forefront Online Protection Exchange Hosted Encryption
$4.50 $1.75 $1.88
BPOS Dedicated requires additional service subscription licenses, including first 5,000 seats
Pricing above does not include volume discounts and Step-Up discount
- 26 -

27. What Next?
Microsoft Offers (not all organizations qualify)
– Complete a Cloud Assessment
– Complete a Cloud POC
– Free 30 day trial
Resources
– Future Cloud Services Webinars (Azure – 8/31/10, CRM Online – Fall 2010)
– Blog: http://blogs.credera.com/category/cloud-computing/
– Microsoft: http://www.microsoft.com/online
Contact Us
Jennifer Howell
Main: 972.692.0010
Direct: 972.759.1836
Email: jhowell@credera.com
For additional information about Credera, visit www.credera.com
- 27 -

28. Content Management
Appendix
- 28 -

29. Credera Services Overview
- 29 -

30. Microsoft Solutions Practice Overview
Solution Offerings
 Enterprise Portal Design and Implementation
 Business Process Integration and SOA
 Custom .NET Development (Web, Windows, Mobile)
 Microsoft Dynamics Customer Relationship Management
 eCommerce
 Cloud Solution Strategy, Design, and Implementation (BPOS, Azure, CRM)
Accomplishments and Experience
 Microsoft Gold Certified Partner (managed partner status)
 Customer satisfaction survey results place Credera in the top quartile of all Gold Partners
 Member of Microsoft’s SharePoint Development Advisory Council (DAC) in Redmond, WA
 Hold the SharePoint competency (IW) with Microsoft and has been implementing since 2001
 Microsoft Certified provider of SharePoint Deployment Planning Services
 Certified Implementer of Microsoft’s Business Productivity Online Suite
 Credera recently won the Microsoft's Customer Experience Award for the South Central Region
- 30 -

31. Questions & Next Steps
Contact Credera …
www.credera.com
Email: jhowell@credera.com
Phone: 972.759.1836
Follow us on Twitter: @Credera
Content Management
Blog: http://blogs.credera.com/
- 31 -

32. About Credera
Our Company Our People
– Full-service business and technology consulting – Credera’s professionals posses a unique
firm combination of deep technical expertise with
extensive business backgrounds
– Provides business and technology solutions that
offer measurable value to our clients – Backgrounds include business, technology, and
management consulting with some of the most
– Delivers value by leveraging our people’s
well-known and respected consulting firms in the
accumulated industry and management
world
experience with their deep technical expertise
– Have served many influential corporations in a
– Established in 1999
variety of industries over the past 20 years
– Offices in Dallas, Austin, Denver
Sample Clients
Our Services
– Management Consulting
– Technology Solutions
– Business Intelligence
- 32 -

33. Content Management
BPOS Demonstration
To watch demonstration, please:
1. Pause slideshare presentation
2. Click on http://www.youtube.com/watch?v=lysYjurknSY
3. When demonstration ends, return to continue
slideshare presentation
- 33 -