CRMIT Solutions is a pioneer in delivering SaaS based Customer Experience (CX) consulting & solutions. With over 200+ certified CRM consultants and over 175+ successful CRM deployments globally, CRMIT Solutions offers a range of CRM++ applications for accelerated deployments including various rapid implementation & migration utilities for Oracle CRM OnDemand, Oracle Fusion CRM and RightNow. CRMIT Solutions is one of the largest cloud based CRM deployment partners with several leading Fortune 1000 companies spread across various domains including banking, financial services, insurance, public sector, education, retail, manufacturing, life sciences, energy, telecom, etc. CRMIT Solutions has also successfully accomplished 100+ CRM training engagements globally.
As an established Oracle® Platinum Partner and a proven track record, CRMIT Solutions demonstrates a commitment to excellence with certified skills in Oracle® Fusion CRM and Oracle® RightNow – a cloud-based customer service solution. CRMIT Solutions extensive domain experience, technological excellence and stress on timely responses are the key differentiators. Through a global delivery model and structured methodologies CRMIT Solutions deliver innovative cloud based CRM solutions worldwide with 100% customer satisfaction.
CRMIT Solutions supports its global customers spread over 20 countries, through its sales and support offices in Australia, USA, Europe, India, Malaysia & Japan
Project lead – 60%
Secondary – 20%
CRM++ - 20%
CRM++ Applications for accelerated deployments and enhanced Customer Experience
Largest Cloud based CRM – deployed 20K+ users – Standard Chartered Bank
Include Data Services
Change Training to User Adoption
Change Testing to Validation
Roadmap to Oracle Cloud and Social Relationship Management Services
CRM++ Applications for rapid deployment and enhanced customer experience
3000+ users in sales, marketing, service and support organizations
Vinod Reddy – Founder & CEO
Venky – Consulting & Customer Experience
Naga – Innovation
Bhasker – User Adoption
Fijoe – PMO & Quality
Raj Badoni – Business Development
Early adaptors of Oracle® CX & Cloud
Asian Banker Summit for Best Customer Relationship Management Program AwardAsian Banker Summit for Best SaaS-Based Program Award
IRCTC
Awarded the National Award for E-Governance, 2007-08 jointly by Department of IT, Govt. of India and Govt. of Haryana.
Awarded the Genius of the Web Award 2007 for being the "Best E-Governance PSU Site" by CNBC.
Won National award for E-Governance for being "Best Citizen Centric Application" for the year 2007-08.
IRCTC Tourism Unit declared winner for the category Most Innovative Product in Travel and Tourism Fair of India (TTF & OTM 2007)
Won CSI-Nihilent E-Governance award for "Best E-Governance Project" in 2007.