The document discusses RoboRana, a robotics competence center that focuses on robotic process automation (RPA) and intelligent automation. It has 23 RPA engineers across 3 locations in Belgium. RoboRana helps clients innovate, digitally transform, and make repetitive processes more efficient using RPA, business process modeling, and intelligent automation technologies like OCR, NLP, and chatbots. The document also discusses the benefits of RPA and intelligent automation, as well as some common pitfalls to avoid when implementing these technologies.

1. A HYPE OR A PROVEN TECHNOLOGY
1

2. ▪ RPA Engineer at RoboRana
▪ Bachelor Applied Computer Science
▪ Driven and passionate by digital technologies
2

3. ▪ RPA Analyst/Engineer at RoboRana
▪ Master Bio-Engineer
▪ Passionate by Innovation, Automation and Digitization
▪ World Traveller
3

4. 4

5. 5
RoboRana is a fully-fledged Robotics Competence Centre,
within the Cronos Group, focusing on Robotic solutions such
as Robotics Process Automation and Intelligent Automation.
We help organizations to innovate, to digitally transform and
make repetitive processes more efficient.
Our core competences:
▪ Robotics Process Automation (RPA)
▪ Business Process Modeling (BPM/CASE)
▪ Intelligent Automation (IA) – OCR/NLP/Chatbots
23 RPA engineers
3 Locations
Ghent
Leuven
Antwerp
+15 active clients
Partner of technology market leaders

6. Discovery & assessment of
RPA opportunities.
Value check with Business Case.
RPA Roadmap definition.
Build and deploy RPA solutions
according to RoboRana ‘s
unique best practices.
Managed Services.
Intelligent automation through
cognitive capabilities (OCR, NLP,
chatbots, machine learning)
RPA inspiration sessions.
Bootcamps & workshops.
Center of Excellence/ROM set-up.
RPA post-implementation audits.
Risk & Control Framework.
Change management.

8. 8
ROBOTICS PROCESS AUTOMATION (RPA) is the
automation of repetitive, high volume and manual tasks with
software robots that mimic human actions and connect
multiple systems without changing the existing IT landscape.

9. Organizations do not only save on costs, time and effort.
RPA and AI also offer a wide range of opportunities to make
data more consistent and processes more efficient:
9

10. 10
▪ Choosing the wrong processes
▪ Not optimizing your processes
▪ Not assigning responsibility
▪ Thinking it’s a silver bullet
▪ Not effectively governing your processes
▪ Blaming the bots

11. 12
Customer Account Creation :
End-to end process

12. 13

13. 14

14. 15

15. Process Design
Container based “drag-and-drop” components and user
friendly recording capability.
Implementing Actions and Logic
“click into” each object to define logic (e.g. formulas) or
capture events in containers.
Screen interactions captured using a set of ‘spy’ tools, for
reading screens, entering data, selecting options and
pushing buttons. Objects can be re-used for efficiency.
16

16. Process Design
Process are defined using “drag-and-drop”, much like
“Visio”.
Implementing Actions and Logic
“click into” each object to define logic (e.g. formulas) or
capture events.
Screen interactions captured using a set of ‘spy’ tools,
for reading screens, entering data, selecting options
and pushing buttons. Objects can be re-used for
efficiency.
17

17. Process Design
Object oriented “drag-and-drop” and user friendly recording
capability. More a line oriented approach.
Implementing Actions and Logic
“click into” each object to define logic (e.g. formulas) or
capture events.
Screen interactions captured using a set of ‘spy’ tools, for
reading screens, entering data, selecting options and
pushing buttons. Objects can be stored in library and re-used
for efficiency.
18

18. 19

19. 20
▪ RPA Sponsor
▪ RPA Change Manager
▪ RPA Business Analyst
▪ RPA Solution Architect
▪ RPA Developer
▪ RPA Service Support

20. 21

21. ROBOTICS PROCESS AUTOMATION (RPA) is the
automation of repetitive, high volume and manual
processes with software robots that mimic human
actions and connect multiple systems without
changing the existing IT landscape.
INTELLIGENT AUTOMATION (IA) stands for the
integration of Robotics Process Automation with
cognitive solutions such as Natural Language
Programming, Optical Character Recognition, Chatbots
or machine learning.
22

22. EXECUTE
RPA = to replicate human actions
UNDERSTAND
AI learning capabilities to understand and
structure context, adapt to users and systems:
iOCR, NLP, PROCESS MINING, CHATBOTS,
VOICE TO TEXT, COMPUTER VISION
ORCHESTRATE
Auto-scaling depending on capacity
+ AI learning capabilities to handle judgment-
oriented tasks:
MACHINE LEARNING
PREDICTIVE ANALYSIS
23

23. 24

24. 25
The score of a document's sentiment indicates the overall
emotion of a document. The magnitude of a document's
sentiment indicates how much emotional content is present
within the document, and this value is often proportional to
the length of the document.

25. 26
Content Classification analyzes a document and returns a list
of content categories that apply to the text found in the
document.

26. 27
Entity Analysis inspects the given text for known entities and
returns information about those entities.
Hi,
I would like to change my
address to veldkant 33a, Kontich.
Kind regards,
Jan Janssens

27. 28

28. Email content is scanned to determine action
(address change or credit card requests).
The RPA bot extracts the structured data.
Structure requests with NLP
Receive unstructured requests
(RPA)
Robot scans inbox for e-mails with
address change requests or credit
card requests.
E-mail
CMS is launched with user ID and
password and the transaction ‘Address
Change’ is selected.
The RPA bot inserts the structured data.
Update Customer Mgt System
(RPA)
CMS
The credit check system is launched and the
transaction ‘Perform Credit Check’ is selected.
The RPA bot inserts the structured data.
Perform credit check (RPA)
Credit check
system
The robot moves the
email to a folder
‘processed emails’.
Move e-mail (RPA)
E-mail
NLP service with Python
Manual process: 15 minutes for
processing 1 email
Automated process: 2 minutes for
processing 1 email
29

29. Print visitor badge
Interact with visitor
Wifi code & invite
Print badge with visitor name and company
Verify visitor registration
Generate Wifi code and
send Slack invite
Verify registration
Greet visitor and ask input
Chatbot
Excel
Web
Dymo
30

30. - Intelligent capture
- Auto – learning
- Advanced document classification
- Image enhancement
- Smooth integration
31

31. Specific invoice information is extracted from
the PDF with OCR using an integrated ABBYY
FlexiCapture solution.
Extract invoice data with OCR
Receive invoice
Robot scans inbox for e-mails with
invoice attachments. When an e-
mail is found, the attachment is
saved in a dedicated folder .
E-mail
SAP is launched with user ID and
password and the transaction
‘Create incoming invoices’ is
selected.
Launch SAP and log in
SAP Fiori
The robot inserts the data from the PDF in SAP.
G/L account, tax code and cost center are
retrieved from a mapping table in Excel.
The transaction is posted in SAP.
Process invoice data
SAP
The robot moves the
invoice to a folder
‘processed invoices’.
Move invoice
E-mailManual process: 16 minutes for
processing 4 invoices
Automated process: 3.5 minutes for
processing 4 invoices
32

32. medium.com/roborana
twitter.com/roborana
Veldkant 33B
2250 - Kontich
+32 475 94 81 65
hello@roborana.be
http://roborana.be
33