10 Tips to Handle Angry Customers Like a Boss

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10 Tips to help you turn your angry customers' frown upside down. All tips were taken from our latest ebook "Polite Done Right" which can be found here: http://customericare.com/download-polite-done-right/ and is totally free to download. Share your own tips in the comments!

Petites entreprises & entrepreunariat

10 tips to handle
ANGRY
CUSTOMERS
Like a boss

Like Hulk,
your customers
AREN’T
ALWAYS
THAT ANGRY

But sometimes they «turn green»
for different reasons

Luckily there are ways to
make them happy again!

The following tips are taken from
our new ebook
Click here to get a
FREE copy now!
GET MY ebook

1I am truly sorry
nothing works better
than a sincere apology

2it doesn’t matter
whose fault it is.
Don’t blame it on
your customer

3 throw them a line instead
by taking responsibility

4 consider your
customers’ feelings
and show sympathy

5
by showing your care
mend broken relationships

6 x
ALL
CAPS!!!!
when writing to
angry customers
never use
ALL CAPS, « ! »,
emoticons

7 follow-up to make sure
the problem was fixed

8take the time to
actually listen to
your customers

Want even more tips?
Check out our ebook
Click here to get a
FREE copy now!
GET MY ebook

THANK YOU!
connect with us on social media
and at customericare.com

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10 Tips to Handle Angry Customers Like a Boss

1. 10 tips to handle ANGRY CUSTOMERS Like a boss

2. Like Hulk, your customers AREN’T ALWAYS THAT ANGRY

3. But sometimes they «turn green» for different reasons

4. Luckily there are ways to make them happy again!

5. The following tips are taken from our new ebook Click here to get a FREE copy now! GET MY ebook

6. 1I am truly sorry nothing works better than a sincere apology

7. 2it doesn’t matter whose fault it is. Don’t blame it on your customer

8. 3 throw them a line instead by taking responsibility

9. 4 consider your customers’ feelings and show sympathy

10. 5 by showing your care mend broken relationships

11. 6 x ALL CAPS!!!! when writing to angry customers never use ALL CAPS, « ! », emoticons

12. 7 follow-up to make sure the problem was fixed

13. 8take the time to actually listen to your customers

14. 9don’t waste time making excuses

15. 10 use this time working on fixes

16. Want even more tips? Check out our ebook Click here to get a FREE copy now! GET MY ebook

17. THANK YOU! connect with us on social media and at customericare.com

10 Tips to Handle Angry Customers Like a Boss

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