Santa is not doing so great with all the letters he receives lately. He has a lot of customers but he made some mistakes and few presents were lost in the process. So now people are leaving and his churn rate is out of control. What if live chat was the solution?
2. After years of hard core growth hacking
and awesome storytelling
3. After years of hard core growth hacking
and awesome storytelling
SANTA MANAGED TO GET
100 MILLION+ SUBSCRIBERS
4. Tom is one of those subscribers
AND EVERY YEAR HE WRITES TO SANTA
5. Tom is one of those subscribers
AND EVERY YEAR HE WRITES TO SANTA
I don’t know about you,
but I almost have to beg
subscribers so they’ll
write to me
6. The problem is, he’s not the only one!
MILLIONS OF KIDS DO THE SAME
7. SANTA’S HOUSE IN THE NORTH POLE
And send all those letters one way:
17. Needless to say he was angry
SO HE UNSUBSCRIBED FROM SANTA’S LIST
18. Needless to say he was angry
SO HE UNSUBSCRIBED FROM SANTA’S LIST
UNSUBSCRIBE
19. If you add all the adults unsubscribing
AND DENYING SANTA EVEN EXISTS…
20. If you add all the adults unsubscribing
AND DENYING SANTA EVEN EXISTS…
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
UNSUBSCRIBE
THAT’S A LOT OF UNSUBSCRIBES
23. Damn this churn rate!
AND THE BAD REVIEWS ON SOCIAL MEDIA
It was a one-time incident
due to the mistake of one
elf. I will make sure my
values and guidelines are
known so it doesn’t
happen again.
Come on Santa, blaming
it on the elf, really?!