The document discusses Cyient's experience developing an IoT-based tower operations center. It begins with an overview of the current IoT market and adoption challenges. It then discusses how IoT creates value through connected components that can sense, transport, store, provide insights, and enable actions. The presentation describes Cyient's journey developing an IoT solution for centralized tower monitoring and management. Key features of the tower operations center include performance monitoring, security and alarm management, usage monitoring, and inventory management. Benefits include optimizing energy usage, managing assets, automating operations remotely, and reducing operating expenses.

1. CYIENT © 2018 CONFIDENTIAL4/11/2018
Engineering enablement
for connected and
intelligent systems
Anji Vaidyula
– Head of Analytics and IoT Initiatives

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Agenda
2
Current
IoT Market State
IoT Value Chain IoT from Technology
and Business
Perspective
IoT from the
“Right” Perspective
Our Journey in Developing an
IoT-Based Tower Operations Center
3 5 6
7 8

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IOT Market Scope
3
$7.1Tn
opportunity
by 2020
McKinsey in
2015IoT on the global economy could be as
high as $6.2 trillion by 2025
$6.2Tn
by 2025
IDC in 2017
IoT solutions to grow at 13% CAGR
$1.19Tn
by 2020
IDC in
2013IoT solutions to grow at a 20%
CAGR

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IoT Adoption Challenges
• Less than 1% of data
examined
• Only simple alarms
• Seldom used for decision
making
• Rarely used for prediction
and optimization
4
Alarms; No Insights
• Electricity – Bulb
• 2G – SMS/ 3G – Data
• 4G – Video/gaming
• SmartHome?
SmartHealth?
SmartCities?
No Killer APP
• Competing technologies
• Conflicting protocols
• Lack of standardization
• High cost of integration
Interoperability
Making IoT Monetization a Big Challenge

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IoT Creates Value Through Smart, Inter-Connected
Components
5
IoT: What is involved?
IoT
IoT: Solution characteristics "AAA"
Sense Transport
Store Insight
Action Share
Actionable
AutonomousAware

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IoT Technology Perspective and Business Value
Perspectives
6
IoT in technology perspectives IoT in value perspectives
Environmental data analysis
and process automation
Smart
objects
Attaching sensors and data
process/storage modules
Real-time data sharing
across objects
Network
of objects
Attaching comm. modules to
build wireless M2M networks
Massive, distributed
processing, and storage
Hyper-scale
online
platforms/
infrastructure
Build hyper-scale infrastructure,
e.g. cloud/big data platforms
Providing immersive, enriched
user experience by supporting
human-machine interface
with digital information
Immersive
and
enriched
user
experience
Ecosystem
(partnership
)
Business
model
innovation
Building required collaboration
models to utilize various data
and create business models
Devising new revenue models
besides one-time product sales
to create new customer value

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IoT Solutions – The “Right” Perspective
7
Connectivity
SIM - FRAMEWORK
IoT Platform
Hardware
Monetization
Smart, Secure, and Simple
Monetization Benefits –
New Business models
S
I
M
Integrate, Interoperate, and
Insights

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Our journey in
developing Iot-
enabled tower
operations center
8

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Tower Operation Center (TOC)
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Operations
Analytics
Dashboard
and
Visualization
Alarms Monitoring
(Infrastructure and
Power)
Electricity Management
Centralized TOC
Health, Environment,
and Safety
Inventory
Management
Property Details
Contractual Renewals
Service Management
& Assurance
Solution

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TOC – IoT Enabled Solution for Tower Management
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Performance
monitoring
Security &
Alarm
Management
Usage
monitoring
Inventory
Management,
Property
Details,
Contractual
Renewals
Monitors the complete performances of an asset
such as the power generated and utilized, fuel
consumed, and efficiency aspects.
Fire/smoke, leakages, theft control with
movement detectors, vibration sensors, camera
systems are integrated in the asset for on-time
maintance and servicing.
Monitors the run hours, on/off status, speed
etc. for billing and usage tracking, electricity
management.
Maintaining the inventory (model, service status,
calibration status, warranty, capacity ), property
contract renewals, property owner payment.
Asset Management Energy Management Remote Security and Surveillance
Environment Monitoring SLA Management Diesel Generator Monitoring

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IoT Enabled
Cell Tower
Monitoring
Solution –
Architecture

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Integration with Service Desk Plus
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Alarm Ticket- Workflow
• Once an alert is raised in the TOC, a
ticket is raised in SDP simultaneously
• The ticket is then identified in the SDP
portal
• The ticket is then recorded under
different categories, such as urgencies
and impact
• The ticket is then managed and
allocated to a field technician
• The field technician will visit the site and
resolve the issues related to the ticket
L1 to L3 – Monitoring Towers Assets
Trouble Ticket -Workflow
Continuous
Evaluation
Management
& Escalation
Governance
Reporting
Change
Control
L1
L2
L3
Tower Asset Monitoring Issue Resolution
Standard Tasks
Route Cause
Analysis
On Demand
Enhancement
s
Hot Fixes &
Patches
Release
Servicing

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Management Dashboard
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This interactive dashboard shows area wise total energy consumption cost, which
can be drilled down to see monthly cost trends for DG, SG, and aggregate cost.

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TOC - Managed Services
14
TOC - Tower Monitoring Solution
Integrating cell tower monitoring
solution with the Manage Engine
Service Desk Plus takes businesses to
an entirely new level.

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Connect and secure
your sites
TOC – Key Benefits
15
Optimize energy
across geography
• Get a comprehensive
picture of energy
usage pattern, power
availability, power
outages
• keeps track of main
power, generator
power, and battery
power
• Triggers alerts and
prompts swift action
Manage assets to
enhance
performance
• Health of passive
assets
• Opportune
maintenance rather
than planned
• Aware of deviation in
performance
• Immediate incident
allocation
Automate operations
on the go
• Unauthorized
movement and
tampering
• 360-degree live feed
• Event-based snapshots
• Proximity-based
actions incase of
emergency scenarios
• Rule based ON/OFF of
electronics, hooter or
sprinkler systems
• Remote configuration,
upgrades and control
of devices
• Alerts and notifications
on escalation and
before serious damage
occurs
Reduce OPEX by 40% Improve uptime up to 97% Ensure 24x7 security Take your desktop, everywhere
97%

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Key Takeaways from Our IoT Experience
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Step by step approach
Integration is an involved
process
Insights take time to develop
Hardware integration is still a
challenge

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Three simple words that
describe our unique approach
of working with you to improve
your business and the lives of
your clients
designing
tomorrow
together
Together
We are on your side. We ensure our processes fit
seamlessly into your organization because we know your
industry so well. In a truly collaborative spirit we share our
knowledge and innovations on each project. This is the basis
for our growing relationships.
Tomorrow
We never lose sight of what really matters—the people who
benefit from what we design with you. We’re here to shape
a better tomorrow for them by solving their everyday
problems, large and small. The result could be anything
from a quieter flight or a safer train ride, to more reliable
energy supply or a better map for their holiday.
Designing
We design solutions across engineering, networks, and
operational services. We use our industry knowledge and
expertise creatively to solve complex problems that have a
big impact on your business and allow you to do more and
do it better.

18. CYIENT © 2018 CONFIDENTIAL4/11/2018
Thank you
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