1. CYNTHIA M. RAMOS
13847 Crown Bluff
San Antonio, Texas 78216
(210) 551-9945
Victorianlux20@gmail.com
Dear Sir or Madam:
I am contacting you to explore matching my background in sales, marketing and profit
enhancement with opportunities in your organization. I have enclosed a brief resume for
your review.
As you will see from my accomplishments to date, I have over 6 years of experience with an
excellent record of performance in consistently surpassing revenue targets, profitability, and
sales volume. These achievements are a direct result of my strong leadership skills, high
energy level, and commitment to achieving goals. Additionally, my ability to work in a fast-
paced environment and think quickly on my feet helps me to thrive in any scenario.
I look forward to an opportunity to meet with you to discuss your needs and evaluate my
abilities. I feel confident that I am an excellent candidate for your consideration and look
forward to an interview. I can be reached at the above address or telephone number to
make arrangements for an interview.
Thank you for your time and consideration of my request and qualifications. I look forward
to hearing from you soon.
Sincerely,
Cynthia M. Ramos
Enclosure
2. CYNTHIA M. RAMOS
13847 Crown Bluff • San Antonio, Texas 78216 • (210) 551-9945 • victorianlux20@gmail.com
SUMMARY OF QUALIFICATIONS
• Profit driven medical aesthetician and business development executive with over 6 years of
experience that is highlighted by a strong record of achievement in increasing sales and
profitability and improving customer service.
• A dynamic and resourceful sales leader who creates a positive work environment that
encourages a professional atmosphere while delivering exceptional customer service.
• Strong organizational, supervisory, and time management abilities – accustomed to handling
multiple ongoing activities in a fast-paced and time-sensitive environment.
• Comprehensive industry knowledge with the ability to develop and implement process
improvements that consistently attain desired results.
EXPERIENCE
Dr. Roger’s Wellness Clinics, San Antonio, Texas 2010 – Present
MedSpa Business Development Executive/ Medical Aesthetician – Advanced to the position of
Business Development Executive in 2011. Work with management team to set yearly sales targets
and continuously evaluate performance to identify improvement areas, create forward thinking
marketing approaches and strategies to offset competition. Increased annual sales from $14,708
in 2010 to over $729,981 in 2014 and in the 1st
three quarters of 2015 achieved over $612,470 in
sales. I have also successfully . . .
• Assisted with the opening of a second location at the Dominion Clinic in 2013
-achieved over $126,000 sales at this location in its 1st
year of opening
-combined sales of $672,845 between Redland and Dominion clinics
• Improved profit levels through aggressive business to business marketing, special events and
maintaining strong business relationships.
• Reduced operational costs through improved general maintenance on equipment, continuous
training, and a focus on sales and customer service.
• Work with management to identify opportunities for improvement, conduct procedures and
consultations for patients and always order the newest and top of the line equipment to improve
customer service, and profitability.
• Developed and implemented effective print, social media (Twitter, LinkedIn, Facebook, IG,
Pinterest, BD Program, Constant Contact) and also broadcast marketing campaigns that
include local special event participation, local media advertising, and seasonal promotions.
• Reduced operational costs through development and implementation of process improvements
including product and supply inventory.
Clinica Diana Plastic Surgery, San Antonio, Texas 3/10-11-10
Patient Advocate – Assisted patients being treated at the clinic. Help answer questions or concerns
by patients regarding their care. Additionally . . .
• Acted as a liaison, facilitating communication between the patient and medical professional
during the patient’s stay and visit at the clinic.
• Assisted with documenting and investigating patients complaints and issues, followed up with
patients, and performed analysis on the overall quality of care at the clinic.
3. CYNTHIA M. RAMOS…Page 2
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EDUCATION
• Pursued a Bachelor of Business Administration degree in Business Management and
completed over 2 1/2 years of school at San Antonio College. San Antonio, Texas 8/10-
12/10
• Paul Mitchell The School
MEDICAL TRAININGS
• Viora Medical Solutions Dallas, Texas
• Seretoga Group Las Vegas, Nevada
• Suneva Medical Inc. Chicago, Illinois and Scottsdale, Arizona
• Obagi San Antonio, Texas
• Deka San Antonio, Texas
• Eclipse Aesthetics San Antonio, Texas
ADDITIONAL INFORMATION
• Computer skills include Microsoft Word, Excel, Access, PowerPoint, Financial/Inventory
Control Applications, Internet, E-mail and all forms of Social Media.
REFERENCES AVAILABLE ON REQUEST