This document provides guidance on creating compelling content for social media. It outlines several ground rules for successful content sharing, including vowing to create remarkable content, being audience-driven, understanding each platform's nuances, making the content functional and sexy. It also discusses why people share content and how to increase shareability through visuals, aesthetics and video. Additional resources like books and tools are recommended to help produce engaging content.
2. TABLEOFCONTENTS
Our Promise to You
Introduction
Compelling Content: The Ground Rules
1
2
3
Shareability 9
17Additional Resources
18Should we chat?
Vow to Make Remarkable Content
Be Audience Driven
Understand the Platform
Make it Functional
Make it Sexy!
Why People Share
Make it Visual
Make it Beautiful
Make it Video
3. OURPROMISETOYOU
Our Promise To You
Just like my presentation in Baltimore, and all the social media, video and training work we do at Advantis,
this toolkit is specifically designed to provide value so you, the communication professional, can meet your
organization’s business objectives.
Whether we’re developing a social media strategy, conducting a Social Media Health Check or producing
compelling video content, we promise to deliver tangible business value at every touch point. This is why we
have clients like Rand Worldwide in Baltimore that have been seeking our agency’s expertise for more than a
decade. Now that’s a real business partnership!
This toolkit highlights some key aspects of the IABCHRConf presentation, Creating Compelling Content for
Social Media. You’ll also find some innovative online content creation tools that will enhance your
communication outreach. We also included a few helpful resources for planning and producing various
content as well as some supplementary reading.
If you have a question about social media strategy, tactics, monitoring or audits or want to discuss how to
produce compelling video content, please call me, Cyrus Mavalwala, ABC at 416-848-1885 or email me at
cyrus@advantiscomm.com.
Regards,
Cyrus Mavalwala, ABC
Founding Partner
Advantis Communications Inc.
advantiscomm.com │ commscrusaders.com
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4. INTRODUCTION
Introduction
Case studies, corporate videos, bylined articles, seminars and more ̶ these are examples of informational
content that PR and marketing professionals have been producing for decades as part of the classic
marketing mix. In recent years, interest has grown in content marketing, mostly fuelled by social media’s
voracity for new, engaging content to drive community engagement.
To be effective, content needs to serve two purposes:
1. As a tool, it must deliver against your organization’s business objectives.
2. It needs to be relevant and useful to your intended audience.
As communication professionals, you already begin each project by mapping content programs to business
objectives and ensuring that the content resonates with intended audiences. But you may be struggling with
some of the following questions :
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How can we
differentiate
our content?
6. THEGROUNDRULES
The Ground Rules – Vow to Create Remarkable Content
There are several ground rules that you have to get right for successful sharing. But let’s remind ourselves of
the Content Marketing Manifesto.
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“I [Name] pledge to create something remarkable.
Something that people will love.
Something that they will want to share.
Something I can be proud of.
And if it fails to achieve my marketing goals.
I won't give up. I will try again.
My failures will be the practice I need.
To earn future success. And future customers.”
“I [Name] pledge to create something remarkable.
Something that people will love.
Something that they will want to share.
Something I can be proud of.
And if it fails to achieve my marketing goals.
I won't give up. I will try again.
My failures will be the practice I need.
To earn future success. And future customers.”
*Rand Fishkin, The Content Marketing Manifesto, May 10, 2012
www.slideshare.net/randfish/the-content-marketing-manifesto
7. THEGROUNDRULES
The Ground Rules – Be Audience Driven
Authenticity: The language you use will either attract or alienate your audience. Ensure that it’s
straightforward and representative of your industry. Although your industry may be full of jargon and
abbreviations, try to simplify your content so that it can be understood by anyone in the demand chain –
from the end-user to manager to procurement officer.
Credible Voice: To be credible, content shouldn’t be promotional in nature. Share unique perspectives,
innovative solutions and new insights with your audience. Help them, don’t sell them.
Repurpose Content: Repurpose content whenever possible into web content. For instance, a speaking
engagement can be videotaped and segmented into short, bite-sized pieces for easy consumption. The short
videos can be posted to your website via YouTube, used as fodder for your blog and are helpful to drive
traffic via Twitter or Facebook.
Purpose-Built: Ensure that content is purpose-built. As you refine your marketing plan or sales process,
certain types of content work better for engagement than others, depending on where the prospect is in the
sales pipeline and how they prefer to consume information. Understand your target audience and satisfy
their preferences.
Easy to Consume: Above all, successful content creation depends on your ability to package information in a
way that’s compelling, enjoyable and educational. Key messages placed in the right order, the use of simple
language and engaging storytelling are critical elements for memorable content that users will want to share
and come back for.
Excerpt from blog: CommsCrusaders
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8. THEGROUNDRULES
The Ground Rules – Understand the Platform
Every social media platform has its own nuances – keep these rules in mind when crafting and posting your
content.
For instance, a Salesforce Marketing Cloud study showed that Tweets with one or two hashtags have 21%
higher engagement than those with three or more hashtags. Tweets that use more than two hashtags
showed a 17% drop in engagement.
But on Instagram, studies show that five to eight hashtags optimize engagement. In order to be discovered,
it’s important to be strategic about how many hashtags are placed alongside your Instagram caption and
what those hashtags actually are. Pigora offers the following guidelines for selecting effective hashtags for
your brand:
• One hashtag should be your brand name (example: #nike)
• 1-2 hashtags should be a hashtag your brand owns (example: #justdoit)
• 2-5 should be community-focused hashtags (examples: #fitness #running)
www.rivaliq.com/blog/instagram-hashtag-best-practices
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Tweets with more than
2 hashtags show a
17% drop in engagement
9. THEGROUNDRULES
The Ground Rules – Make It Functional
From my presentation at IABCHR2015 you learned that ‘Consumption is king, not content’ (Michael Port
Author, Book Yourself Solid). Content that is useful, functional and nourishing gets consumed. Content that
is easy to consume and easy to share gets amplified.
Consider this story about Everest Home Improvements company in the UK. They are a general home
improvements company offering windows, doors, and much more. In 2012 they produced a Kitchen Cheat
Sheet to drive traffic to their website. The infographic was made available in an easy to share format. Even
though the company no longer installs kitchens, the cheat sheet is still available today on their website and
continues to be actively shared by bloggers and cooks.
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10. THEGROUNDRULES
The Ground Rules – Make it Sexy
The following tools can help make your data a joy to consume:
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“Having the data is not enough.
I have to show it in ways people both
enjoy and understand.”
Hans Roslings
12. SHAREABILITY
Shareability – Why People Share
If our content is to be shared, we need to understand why people choose to share content in the first place.
A New York Times study revealed some of the reasons people share online:
• Bring valuable & entertaining content to others
• To define ourselves to others
• To grow and nourish our relationships
• Self-fulfillment
• Support a cause
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13. SHAREABILITY
Shareability – Make it Visual
Steer clear of stock imagery that
looks and feels like stock imagery!
Consider these sources of beautiful, impactful imagery:
• stock.adobe.com
• Pixabay.com
• 500px.com
• Flickr
• Unsplash.com
• Foodiesfeed.com
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16. SHAREABILITY
Shareability – Make it Beautiful
Always use the Rule of Thirds to capture attractive composition:
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http://www.ianplant.com/blog/2015/06/24/the-rule-of-thirds-in-photographic-composition/
18. SHAREABILITY
Shareability – Make it Video
Rich media increases engagement. How do you ensure your target audience actually clicks on your video?
Part of a successful video isn’t the video itself, but the material surrounding it.
Use the title, thumbnail and description to tell a story about the video. Keep the following in mind:
• Ensure that the title, thumbnail and description are tightly aligned with the content of the video –
deliver what is promised
• Create a high resolution, clear thumbnail. Images should be bright, high contrast close-ups.
• Consider the thumbnail as a mini-poster for your video
• The title should be short and should fit the character allowance for the platform that you are sharing to
(titles that are too long get cut off)
Produce video content that can be consumed in small chunks. This means limiting the number of messages
and keeping videos short.
Suggested word counts for scripts:
15s: <40 words
30s: <85 words
60s: <150 words
90s: <225 words
2m: <300 words
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19. RESOURCES
Additional Resources
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ADDITIONALRESOURCES
Book: Contagious: Why Things Catch On
Author: Jonah Berger
An easy read that reveals the science behind word-of-mouth and
social transmission.
If you’d rather watch a video click here:
YouTube: Jonah Berger: "Contagious: Why Things Catch On" | Talks at
Google
Book: How to Shoot Video that Doesn’t Suck
Author: Steve Stockman
If your budget doesn’t allow for professional video support, this book
will help your in-house resources avoid some common pitfalls.
www.stevestockman.com/the-book
Book: The Power of Visual Storytelling: How to Use Visuals, Videos,
and Social Media to Market Your Brand
Author: Ekaterina Walter and Jessica Gioglio
The authors help you take your visual content to the next level.
www.ekaterinawalter.com/books/visual-storytelling
20. ABOUTADVANTISCOMMUNICATIONS
Should we chat?
Over the past two decades our team has been solving challenges for communication professionals, and in
the process, making our clients look like stars in their organizations.
We’ve heard a lot of stories from the communication professionals we’ve worked with. Many of them are
frustrated because:
• Their competitors are in the news instead of their own industry experts
• They find it challenging to connect their social media investment to business ROI
• They’re interested in multimedia and video, but want to ensure their investment will pay dividends
Does any of the above sound familiar?
Wouldn’t it be refreshing to work with a strategic team of seasoned communication and visual marketing
professionals who understand your business and the science of communication?
Advantis Communications is an award-winning public relations and content marketing agency. We help
organizations grow by developing and executing strategies that achieve their business goals. We drive results
by communicating the right messages to employees, prospects, customers and the media.
Combine our savvy expertise with our methodical, integrated communications approach and you’ve got the
most effective way to reach and motivate your audiences.
Need objective advice about an initiative your planning? Feel free to contact Cyrus Mavalwala, ABC at
416-848-1885 or cyrus@advantiscomm.com.
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