1. Daina Vitols
242 Roundtree Way • San Rafael, CA 94903 • 415-871-3889 • DainaVitols@comcast.net
JOB OBJECTIVE
Administrative support in healthcare
SUMMARY
• Experienced Administrator and Operations Manager with a specialty in Information Systems
• Expert troubleshooter, able to interpret end user needs and obtain solutions in a timely manner
• Adept at accomplishing multiple tasks simultaneously and working effectively in a fast paced
environment
PROFESSIONAL EXPERIENCE
MARIN COUNTY SHERIFF’S OFFICE, San Rafael, CA, 2014-present
RECEPTION, DOCUMENTARY SERVICES
• Greet public, answer phones, data entry and assist with filing as a volunteer
• Data systems include CLETS and Tiburon
MARIN CANCER CARE, Greenbrae, CA, 1987-2014
Held individual contributor and management positions with increased responsibility and strategic
importance through multiple mergers and dissolutions resulting in rapid growth and broader
geographic coverage
SYSTEMS ADMINISTRATOR (2003-2014), MARIN SPECIALTY CARE
• Ensured right technology available for right people in right places at all times by
maintaining all Network/Server/VoIP/PC’s and infrastructure computers in multiple office
locations.
• Anticipated and responded to staff service and support requests. Resulting in minimal
downtime and 24 hour coverage.
ASSISTANT ADMINISTRATOR (1991-2003), CALIFORNIA CANCER CARE
• Handled all aspects of the physical move and relocation when practice merged and doubled
its size with minimal downtime and disruption to patients and practice
• Trained, educated and transitioned all personnel through implementation of WAN computer
network, shared electronic medical record (MOSAIQ) and MS Office applications (Word,
Excel, PowerPoint, Access)
OPERATIONS MANAGER (1987-1991), MARIN ONCOLOGY ASSOCIATES
• Managed daily non-clinical operations, including insurance billing, payroll, and office staff
• Participated in accreditation process for AAAHC, resulting in being one of the first free
standing Oncology Clinics to be granted accreditation
• Performed all accounting and financial reporting utilizing QuickBooks
• Implemented computerized billing system (Medical Manager)

2. PREVIOUS RELEVANT EXPERIENCE
Scheduling Clerk, Hospice by the Bay, Larkspur, CA, Prosthetic Assistant, Hittenbergers (Hanger,
Inc.), San Francisco, CA, Office Manager, VNA of Boston, MA, Research Assistant, Decision
Research Corporation, Wellesley, MA, Managing owner of 4 rental units in California and
Arizona.
EDUCATION
Boston University, Bachelor of Arts, Geography
VOLUNTEER SERVICE
Northern California Latvian Credit Union, San Francisco, CA, Supervisory Committee, 1994-present
Taylor Family Foundation, Day in the Park, Livermore, CA, 2009-present
Latino Film Festival San Francisco Bay Area, San Rafael, CA, 2001-2004
Mill Valley Film Festival, San Rafael, CA, 1993-2011
Meadow Oaks Homeowners Association, San Rafael, CA, Treasurer, 1990-1996
SPECIAL SKILLS
Microsoft Office, MS Windows 7, MOSAIQ EMR,Allscripts EMR, Cisco ASA550x, 1841 ISR, Cisco
Call Manager/Unity 8.x, Exchange 2010, Dell servers, VMware, Hyper-V,Quickbooks, legacy voice
systems AVAYA, Norstar.