1. DAMON J. LaBETTE
21196 Abrahm St.
Clinton Township, MI 48035
(313) 743-6827
admin@dlabette.net
Service-oriented IT professional – regularly recognized by employers, employees, and
peers for helpfulness, technical knowledge, and positive attitude
Project Planning and Management – proven ability to plan, organize, and lead
technical projects and teams to evaluate, test, and implement system upgrades
Developed Desktop Software Standards – developed the standard desktop
configuration for corporate rollout
Education
• Master of Business Administration – Wayne State University, 2012
• Bachelor of Science, Information Technology (cum laude) – Lawrence Technological
University, 2004
Accomplishments
• Performed upgrades of Active Directory, Exchange, and other servers to keep
current with new technology and maintain application vendor support.
• Re-engineered firm backup policy to reduce restoration time of servers in case of
catastrophic failure.
• Identified the servers most critical to business continuity (Active Directory, Exchange, file
servers, etc.) and setup real time replication of those servers to a colocation facility out of
state.
• Achieved a hardware cost savings by utilizing Vmware to virtualize physical servers.
• Oversaw upgrades of entire network infrastructure to increase network speeds, increase
perimeter security, and provide guest wireless access on a separate VLAN.
• Managed upgrade of corporate phone system from an old failing PBX system to a new
redundant SIP/PRI system. The cost savings from the telecom provider paid for the new
phone system and reduced total monthly expenditures.
• Migrated over 500,000 documents from WordPerfect format to Microsoft Word format.
• Utilized enterprise backup software such as: BrightStor ArcServ, Symantec Backup Exec,
Retrospect, and Microsoft System Center.
• Managed replication of critical servers to out of state colocation facility.
• Deployed and maintained a Blackberry Enterprise Server.
• Performed testing of backup procedures to make sure that recovery times match or
exceed recovery expectations in case of disaster.
PENSKE CORPORATION – Bloomfield Hills, MI
Systems Administrator • 2015 – 2016
• Upgraded Exchange environment to 2013.
• Deployed software packages via SCCM.
• Pushed out Microsoft, Java, and Flash patches via SCCM.

2. • Raised functional level of Active Directory forest and domain.
• Upgraded VMware from 5.1 to 5.5.
• Managed VMware environment.
• Built and deployed Windows 7 and Windows 10 images.
• Maintained company Active Directory and Exchange accounts.
• Performed backup and restoration with Dell AppAssure and Symantec Backup Exec.
• Renewed SSL certificates as needed.
• Upgraded corporate accounting software Corptax and Sage.
• Managed security software such as antivirus, proxy server, and email filtering products.
AAA – Dearborn, MI
Systems Administrator • 2014 – 2015
• Member of Windows 7 Migration team (Migrating 10,000+ computers).
• Utilized Microsoft SCCM to push computer images.
• Utilized Flexera Software App Portal to push applications to imaged computers.
• Troubleshot application installs as needed.
• Worked with end users to make sure everything functions to their satisfaction.
• Handled tickets in the ticketing system as issues arose.
LETICA CORPORATION – Rochester, MI
Systems Engineer • 2014
• Performed an Exchange server upgrade from Exchange 2003 to Exchange 2010.
• Utilized Microsoft Deployment Toolkit, ImageX, and Sysprep to manage corporate-wide
Windows 7 upgrades before XP EOL date.
• Upgraded Symantec Endpoint Protection Manager to the latest version and then updated
all server and client endpoints.
• Utilized Symantec Backup Exec to manage backups.
• Assessed corporate-wide IT infrastructure and made recommendations on future
improvements.
• Performed detailed corporate-wide asset inventory assessment and provided
documentation.
• Provided recommendations on corporate IT policy.
• Worked remotely with plant managers and staff across all plants in the United States.
• Assisted the IT Department as needed.
BARRIS, SOTT, DENN & DRIKER, PLLC – Detroit, MI
Director, Information Systems • 2003 – 2013
• Managed helpdesk staff.
• Managed an Exchange server upgrade from Exchange 2003 to Exchange 2010.
• Maintained Active Directory, Exchange, VPN, Citrix, DocsDM, Summation, ProLaw,
RightFax, Symantec, and other various servers.
• Created accounts for new hires and disabled accounts for terminations.
• Utilized various Exchange tools such as PowerShell, Eseutil, ExFolders, and
PFDAVAdmin to monitor and maintain Exchange environment.
• Utilized Postini and SurfControl to minimize spam.
• Troubleshot various NDRs and assisted users accordingly.
• Configured mobile devices such as BlackBerries, iPhones, iPads, and Droids.
• Assessed and directed Information Risk Management Policy.
• Worked with outside contractors and inside staff to facilitate completion of various
upgrades and systems redesign.
• Utilized Microsoft System Center to manage server replication to a remote out of state
location for disaster recovery purposes.
• Managed escalation of responses to user requests for technical support.
• Negotiated with vendors and suppliers.
• Directed helpdesk team on purchasing decisions for hardware and software products.
• Member of the Disaster Recovery Committee.

3. • Developed training packages for end users on the usage of software programs.
• Developed documentation on procedures and fixes.
• Installed servers, desktop and laptop computers, backup systems, and printers.
• Performed detailed corporate-wide asset inventory assessment and provided
documentation.
• Utilized Ghost to deploy standard desktop computer loads throughout the firm.
• Utilized Group Policy to configure standard settings for desktop computers.
• Troubleshot hardware and software issues.
• Installed and maintained office machines.
CLERICAL TECHNICAL UNION, MICHIGAN STATE UNIVERSITY - East Lansing, MI
Computer Support Specialist • 2002 - 2003
• Installed DNS and Active Directory.
• Standardized the software used in the office.
• Upgraded computers from Windows 98 to Windows XP.
• Installed security measures.
• Created databases and instructed end users how to use them.
• Upgraded Internet connection from multiple dialup lines to DSL.
• Upgraded computer hardware.
• Installed and maintained office machines.
PRACTICAL POLITICAL CONSULTING - East Lansing, MI
Help Desk Technician • 2001 - 2002
• Maintained a network of 35 to 40 computers.
• Upgraded computer memory and installed software.
• Built and rebuilt computers from parts.
• Maintained office machines.
• Installed and tested LAN cabling.
Operating Systems
DOS • Windows Desktop Operating Systems Versions 9x through 8 • Windows Server Operating
Systems Versions 2000 through 2012 • Novell Netware 5 • Ubuntu • Knoppix • Helix • VMware
ESXi
Network Applications
Microsoft Exchange (versions 2003 and 2010) • Active Directory • DHCP • DNS • Citrix XenApp •
RightFax • OpenText DM • NWAdmin • SQL • ProLaw • Summation • HP Web Jetadmin •
Blackberry Enterprise Server • HP Systems Insight Manager • Dell OpenManage • VMware
vSphere • BrightStor ArcServ, Symantec Backup Exec, Retrospect.
Desktop Applications
Microsoft Office Suite versions 2000 – 2013 • Microsoft Access • Microsoft Visio • Microsoft
Project • Corel WordPerfect • Lotus Notes • Symantec Ghost • ESET Antivirus • Symantec
Antivirus • VMware Player • Clonezilla
Hardware
All major platforms (HP, Compaq, Dell, Sony, IBM)
Forensic cloning and write blocking hardware (SCSI, SATA, IDE)
Certifications
CompTIA A+ 2003