Staff retention - Tri-State Camp Conference
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Presenters Jeff Daly, 3Adventures Dan Weir, Frost Valley YMCA
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Staff retention - Tri-State Camp Conference
- 1. Jeff Daly, 3Adventures Dan Weir, Frost Valley YMCA Staff Retention
- 2. Housekeeping
- 3. What is a Meet & Eat?
- 4. This is going to be active
- 5. You are going to be moving around
- 6. Not the session to watch while working your on email
- 8. Welcome to Staff Retention Speed Dating
- 11. You can find this presentation at http://www.danlovescamp.com/ by 10am tomorrow
- 13. Why do we care about staff retention?
- 14. Let me tell you the reasons Makes hiring easier - everyone is returning! Your camp ends up with higher quality experienced staff A trusted and happy staff will work more in your favor. It’s not about salary, it’s about morale. The staff create the community and culture of your camp The most important - the kids come back for the staff We are in the relationship building business
- 17. An example of the 4 Cs Summer time: having 1 on 1 meetings with supervisors Components – giving an outline to the supervisors of items to possibly cover Characteristics – giving feedback, an avenue for the employee to bring issues up, validating feeling of the employee Challenges – time consuming Characters – the supervisor and the direct report
- 18. At my camp during the summer time…
- 20. At my camp during the summer time… The 4 Cs Components Characteristics Challenges Characters
- 21. At my camp during the summer time…. • Avoiding burnout by staff get together once a week outside of a work setting • Feels like a family • Spontaneous FUN events that happen outside camp life • Bring staff events to the camp • Spontaneous events with the campers present • Sharing your knowledge and having ownership of small tasks • Balancing responsibilities of life
- 22. At my camp during the hiring season…
- 23. At my camp during the hiring season… The 4 Cs Components Characteristics Challenges Characters
- 24. At my camp during the hiring season … • Staying connected to your local job fairs • A private facebook group to see who is coming back • Integrating international staff • In the interview “What else do you want to do at camp?” • Reflecting on their survey from the summer – showing that you read the feedback • Being intentional about who you invite back • Winter meeting -> a summit with your staff • Giving power to the staff to create change
- 25. At my camp during the offseason hype…
- 26. At my camp during the offseason hype… The 4 Cs Components Characteristics Challenges Characters
- 27. At my camp during the offseason hype… • Referral bonuses • A carnival for all families – campers and staff • Social media – constant updates • An alumni community to fall back on • Contests focused around things you want them to think about • Sending postcards/holiday cards/birthday cards • Search “Thank you plan” • Entertain the staff with surprises
- 28. The one thing to always remember is
- 29. Summer Camp is a community
- 30. And you are Mayor of that community
- 31. Qualities of a great mayor Patient Kind Caring Integrity Responsive
- 33. You can find this presentation at http://www.danlovescamp.com/ by 10am tomorrow