Each day we help agents all over the US increase their agency efficiency, quote volume, and closing rate. We offer employee consulting, agency specific personality profiling, triple line power dialing software, telemarketing teaching, training, & coaching, multi-dimensional script developement, and much much more.
2. Why Do You Need GPS?
* Grow New Business In Your Agency
* Retain Current Clients
* Maximize Efficiency
* Increase Agency Profits
3. Why Should You
Partner With GPS?
Increase Retention
Agency Retention
Easily Stay Connected
Birthday Calls
100 Renewal Calls
95 Holiday Greetings
90 No Reason Calls
Cross Selling
85
80
2009 2010 2011 2012
Retain More Clients.
4. Maximize Agency Efficiency
Time is Money Triple Line Dialing Technology
Pre-Recorded Message Drops
Import Wizard
Retention Lists
Re-Quotes
Purchased Lead Lists
Increase Productivity Fast
5. General Screen Layout
#1- Control Panel Login Area
Only two reason you will need to connect to
the server. To start an active call session
and/or to record voicemail messages. Server
5 occupies one line in the office for the duration
of the call session. It is a long distance call to
the server, a phone number with a 603 area
code out of New Hampshire will be presented.
*The CallMe Feature can be requested for those that
do not have unlimited long distance to avoid
4 unnecessary charges.
#2- Call Results
3 2 1 Is the actual hang up button once connected.
Multi functional 1 click database maintenance.
12 custom created results to reflect different
#4- Information Field list directions and targeted redial options.
Any information you have available Labeled something easy to identify the users
to import from your Excel file will end result of the conversation.
appear in this window. Auto
populates when a line states #3- Dialing Window
Answer . You can make changes in Option to open up 3 active call lines.
this area, just remember to click Information field will let you know what each
Save before moving on. line is doing. Field will highlight it self, state
Answer and that persons information will
#5- Search Area & Quick Tabs automatically populate to section #4 so you
You can write a lot of business on know who is on the phone. Instant
incoming calls when handled connection, no delay. You will hear them say
properly. Easily search by name or hello as if were manually dialing. A headset is
10 digit phone to quickly find the not required but recommended
list/reason you called and gain *There is a screen shot of an active call session on the
access to their contact information. next slide.
7. Power Dialer Tab
Only 4 things you’ll need to setup/verify before
you begin a call session after lists have been
4 imported and voicemail messages are recorded.
#1- Select the Caller Id- However it’s programmed with
the phone company is how it appears.
#2 - Select the Calling List for this session
#3- Go to Optional Settings to select one script and one
voicemail to go with the list.
#4- Verify how many lines you want the server to call out
at a time.
1 2
3
8. Calling List Tab
Lead On/Off status-
Import Tab-
During the import it assigns
Quickly import Excel files
the ON status to each new
directly from your
lead. After you start making
documents to create calling
calls it turns the status OFF and
lists.
will read out the last call result.
Every time you select the list
*Prospecting lists must be
again it will pick up at the next
“clean” prior to import.
ON record to keep you calling
There is not a DNS scrub
in order.
tool in the system.
However, you will start to
After all leads are turned off
create an internal DNS list
you will need to reset the list if
based on call results that
you choose to keep calling on
state Do Not Call and their
it.
number would be blocked
from any future import.
*Within 5 minutes you
could have 5,000 names
imported and ready to call.
9. User Settings
When you reset a list it is based on the redial selections
made in this window.
*You have option to create 12 Customized Call Results.
The label should easily identify the end result of the
conversation but more importantly does it mean the job
is complete or do you need to reach out again. Only the
results with a check mark in the Redialed box will get
turned back ON when reset.
*Lead Status Triggers allow you to start sectioning off
your data by call results for later use or quick reference.
You’ll see here the Quoted results will be going to a new
Hot Lead list.
*Dialer Results in the top right corner are for the files
you never touch during a multiline call session that will
also be set up during your software training session.
*Lower left corner 4-7 ring cycle selection. You have the
option to choose how many times the phone will ring out
before it disconnects. Depending on the list and your
intention you may or may not want to reach a voicemail
so you will set it accordingly. A common cold call setup
is 4 rings, focusing on live answers. Customer
service/retention calls you would want a full ring cycle so
6 rings would be a more appropriate setting.
10. Playing Call Back Message
Callback Message (multiline
session feature)
You will prerecord a message
of your choice that will play
automatically if the 2nd or 3rd
line in that set pick up and you
are not available. That person
will be stored in the system
and redialed next call after you
complete the first call and
select the call result to move
forward.
*No new calls are generated
once a connection is made.
The only opportunity for a
double connect is while the
other lines finish out their ring
cycle in that set.
