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Master Framework
Digital ALIGNMENT & ACTIVATION Roadmap
Advance
Discovery
Digital
Footprint
Review
Goals &
Objectives
Review
KPI Review
Benchmark
Performance
Audits
Customer
Journey
Mapping
Ecosystem
Optimization
SEO
Alignments
Digital
Landscape
Navigation
Alignments
Content &
Publishing
Schedule
Alignments
Brand Identity
Alignments
Design &
Architectural
Alignments
Strategic
Directions
Vision, Goals,
Objectives &
KPIs
Target
Personas
Digital
Footprint &
Touchpoints
Brand Story
Branding
Online/Offline
Integration
Content
Production
Publishing
Localization
Mobile
Lead
Generation
Employer
Branding
Milestone
Management
Process &
Methodology
Search Engine
Marketing
Search Engine
Optimization
Paid Media
Experiential
Marketing
Social Media
Marketing
Mobile & App
Marketing
Email
Marketing
Content
Strategy
Inbound
Marketing
Employer
Brand
Marketing
Workflow
Alignments
Team
Structures
Team Roles
Corporate
Models
Hub & Spoke
Models
Decentralized
Local Models
Onboarding
& Continued
Learning
Content
Directions
Owned
Earned
Paid
User
Generated
Content
(UGC)
Campaigns &
Promotions
Technology
Stacks
Workflow
Management
Marketing
Automation
Community
Management
Lead
Management
Workflow
Collaboration
Business
Intelligence
(Insights)
Listening &
Monitoring
Web & App
Platforms
Ecosystem
Alignment
Channel Use
Optimization
Seamless
Integrated
Footprint
Customer
Touchpoints
Alignment
Channel Content
Optimization
Building Block
Execution
Budget
Alignments
Objective
Oriented
Phased In
Roadmaps &
Timelines
Omnichannel
Brand
Experience
Optimization
Workflow
Management
Engagement
& Conversion
Community
Management
Lead Tracking
Lead
Nurturing
Mobile
Optimization
Web Design
Real-Time
Personalization
Mobile First
Design
App Design
Team
Collaboration
Intra-Office
Client
Management
Client Inter-
Department
Agencies &
Stakeholders
Planning
Workshops
Workflow
Tools
Measurement
& ROI
Measurement
& Reporting
Cycles
Adaptation &
Re-alignment
Iterative
Planning
Cycles
1
DESIGNING A DIGITAL FRAMEWORK
Master Framework
• Brand Story
• Branding Guidelines
• Content Needs
Seamless
Brand
Experience
Web
Assets
Social
Media
Profiles
Email
Platform
SEM
Mobile
& Apps
Technology
Platforms
2
ARCHITECTING A SEAMLESS INTEGRATED BRAND EXPERIENCE FRAMEWORK
• Measurement
• Adjustments
• Workshops
• Planning Cycles
Asset
Development
& Upgrades
Community
Management
Optimized
Content
Distribution
Channel
Journey
Mapping
Ecosystem
Alignment
Lead
Nurturing
Opt-in Lead
Gen
Multi-Touch
Alignment
Reach &
Discovery
Preference &
Multiscreen
Managed
Engagement
Efficiencies
• Content
• Publishing
• Distribution
• Engagement
• Conversion
Roadmaps
Budgets
Aligned
STRATEGIC
DIRECTIONS
DEFINED

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Designing a Digital Roadmap

  • 1. Master Framework Digital ALIGNMENT & ACTIVATION Roadmap Advance Discovery Digital Footprint Review Goals & Objectives Review KPI Review Benchmark Performance Audits Customer Journey Mapping Ecosystem Optimization SEO Alignments Digital Landscape Navigation Alignments Content & Publishing Schedule Alignments Brand Identity Alignments Design & Architectural Alignments Strategic Directions Vision, Goals, Objectives & KPIs Target Personas Digital Footprint & Touchpoints Brand Story Branding Online/Offline Integration Content Production Publishing Localization Mobile Lead Generation Employer Branding Milestone Management Process & Methodology Search Engine Marketing Search Engine Optimization Paid Media Experiential Marketing Social Media Marketing Mobile & App Marketing Email Marketing Content Strategy Inbound Marketing Employer Brand Marketing Workflow Alignments Team Structures Team Roles Corporate Models Hub & Spoke Models Decentralized Local Models Onboarding & Continued Learning Content Directions Owned Earned Paid User Generated Content (UGC) Campaigns & Promotions Technology Stacks Workflow Management Marketing Automation Community Management Lead Management Workflow Collaboration Business Intelligence (Insights) Listening & Monitoring Web & App Platforms Ecosystem Alignment Channel Use Optimization Seamless Integrated Footprint Customer Touchpoints Alignment Channel Content Optimization Building Block Execution Budget Alignments Objective Oriented Phased In Roadmaps & Timelines Omnichannel Brand Experience Optimization Workflow Management Engagement & Conversion Community Management Lead Tracking Lead Nurturing Mobile Optimization Web Design Real-Time Personalization Mobile First Design App Design Team Collaboration Intra-Office Client Management Client Inter- Department Agencies & Stakeholders Planning Workshops Workflow Tools Measurement & ROI Measurement & Reporting Cycles Adaptation & Re-alignment Iterative Planning Cycles 1 DESIGNING A DIGITAL FRAMEWORK
  • 2. Master Framework • Brand Story • Branding Guidelines • Content Needs Seamless Brand Experience Web Assets Social Media Profiles Email Platform SEM Mobile & Apps Technology Platforms 2 ARCHITECTING A SEAMLESS INTEGRATED BRAND EXPERIENCE FRAMEWORK • Measurement • Adjustments • Workshops • Planning Cycles Asset Development & Upgrades Community Management Optimized Content Distribution Channel Journey Mapping Ecosystem Alignment Lead Nurturing Opt-in Lead Gen Multi-Touch Alignment Reach & Discovery Preference & Multiscreen Managed Engagement Efficiencies • Content • Publishing • Distribution • Engagement • Conversion Roadmaps Budgets Aligned STRATEGIC DIRECTIONS DEFINED