"Setting up BI in FinTech companies: challenges and opportunities" Being data driven is the goal for many companies in the digital age. The challenges and the opportunities of a fast changing environment are often not recognized in the organisations. This talk is about setting up data driven management as a core competency in financial technology companies, the main challenges and some ways to overcome those. I will also introduce some new concepts to look out for that the industry is moving towards.

1. Setting up BI in FinTech companies: challenges and
opportunities
Big Data Berlin v 11.0 @ WeWork Sony Center
Mari Hermanns | Head of Business Intelligence solarisBank AG
16.02.2017

2. BI is a cross-functional department that supports all the company’s
stakeholders, by making the use of data a core competency
My vision for BI

3. 17-Feb-17 3
Strictly Confidential
BI before BI in the organisation
Backend
Data
mart
Data sources Functions accessing Functions reporting Decision makers
HR
Finance
Marketing
Operations
‘Techie’
Co-founder
Investor
Co-founder

4. 17-Feb-17 4
Strictly Confidential
BI after BI in the organisation
Backend
Source systems Reports Decision makers
Data
warehouse
BI
Data
mart
Data
mart
HR
Finance
Marketing
‘Techie’
Co-founder
Operations
Investor

5. • Processes how data is generated is unclear
• Lack of communication when changes happen
• Functions start building their own data accesses
• Drastic increase in # of requests
• Too many dashboards > too much data
• Inconsistent definition for KPI’s
• Constant flow for new tools/methodologies
• Difficult to get data from legacy systems
• BI in org. charts
• BI treated as back office rather than strategic support
• Data protection regulations
• Temporary fixes = sustainable solutions
• Lack of talent
17-Feb-17 5
Strictly Confidential
Challenges
> Find out and document
> Agree on a point of contact and lobby
> Get management buy-in for BI
> Prioritize and focus, leverage
on existing reports
> Document KPIs and educate stakeholders
> Keep momentum, change when needed
> Nothing is impossible
> BI is a central department even when located de-centrally
> Create value!
> Find ways to overcome this, but we need to comply
> Adjust and be flexible
> Leverage on other teams

6. • Datalake (potential to use also unstructured data)
• Developments in visualization tools (e.g. chatbots, AI)
• API end-points to access internal data
• Mobile BI
• Self-service BI
• BI tools become more affordable
17-Feb-17 6
Strictly Confidential
BI 2.0

7. Empowering Finance Pioneers
Mari Hermanns
Head of Business Intelligence