This presentation introduces the basics of needs-based selling processes. If you or your sales team is struggling to achieve your objectives, then this presentation is a must view. For more information contact us at dave.gregory@inspiredperformancesolutions.com
18. Selling Skills: Uncovering Needs Open-ended questions are most effective in identifying large quantities of information in a single question. Examples of open-ended questions begin with “What…” “When…” “How…” “Where…”
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30. Selling Skills: Objections Types of Objections Misunderstanding Usually caused by too little or too much information Doubt The customer doesn’t believe in the product, service, company, or sales person Drawback A fact or belief that another option is more valuable than the solution being offered