Personal Information
Entreprise/Lieu de travail
Greater Denver Area United States
Profession
Director, Digital Customer Experience Applications at Avaya
Secteur d’activité
Technology / Software / Internet
Site Web
www.avaya.com
À propos
I lead a team delivering Slate, our cloud based solution connecting businesses to emerging digital channels through automation, self-service bots, and analysis.
Throughout my career, I have honed my ability to lead global teams, define strategy, work directly with customers, collaborate with product management, and deliver cross organization business value. My diverse experience at small startup companies as well as established global corporations highlights my ability to adapt and apply creativity in a variety of situations and roles. Keys to my success have been effective communication skills, deep technical experience, and ability to create smooth running teams delivering innovative s...
Mots-clés
customer experience
sxsw2017
social media
messaging
customer service
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