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Formal and Informal Email Writing - Request Emails

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Formal and Informal Email Writing - Request Emails

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Improve your business English writing with this side by side comparison of formal and informal email style.

Improve your business English writing with this side by side comparison of formal and informal email style.

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Formal and Informal Email Writing - Request Emails

  1. 1. Formal and Informal Emails: Request Emails Presented by www.mybusinessenglish.com Tools for Successful Business Communication in English Presented by www.mybusinessenglish.com Friday, 21 June 13
  2. 2. Requesting Information 1formal informal First email on this topic. Friday, 21 June 13
  3. 3. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Friday, 21 June 13
  4. 4. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley subject line who you are + purpose Friday, 21 June 13
  5. 5. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley subject line who you are + purpose subject line topic Friday, 21 June 13
  6. 6. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Friday, 21 June 13
  7. 7. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley greeting Dear + name + comma Friday, 21 June 13
  8. 8. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley greeting Dear + name + comma greeting Hi + (nick)name (open punctuation - no comma) Friday, 21 June 13
  9. 9. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Friday, 21 June 13
  10. 10. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Introduce yourself and your company then state purpose. Friday, 21 June 13
  11. 11. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Introduce yourself and your company then state purpose. small talk Friday, 21 June 13
  12. 12. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Introduce yourself and your company then state purpose. small talk contractions How’re (How are) Friday, 21 June 13
  13. 13. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Introduce yourself and your company then state purpose. small talk contractions How’re (How are) no contractions I am (not I’m) Friday, 21 June 13
  14. 14. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Friday, 21 June 13
  15. 15. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Polite and formal request: I would be grateful if you could +V Friday, 21 June 13
  16. 16. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Polite and formal request: I would be grateful if you could +V Polite and ‘spoken’ request: I was wondering if you could +V Friday, 21 June 13
  17. 17. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Polite and formal request: I would be grateful if you could +V Polite and ‘spoken’ request: I was wondering if you could +V Abbreviation - info (information) Friday, 21 June 13
  18. 18. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Polite and formal request: I would be grateful if you could +V Polite and ‘spoken’ request: I was wondering if you could +V Phrasal verbs help me out Abbreviation - info (information) Friday, 21 June 13
  19. 19. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Polite and formal request: I would be grateful if you could +V Polite and ‘spoken’ request: I was wondering if you could +V Phrasal verbs help me out Less likely to use abbreviations and phrasal verbs Abbreviation - info (information) Friday, 21 June 13
  20. 20. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Friday, 21 June 13
  21. 21. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley More background before a second polite and indirect request: Would it be possible to +V Friday, 21 June 13
  22. 22. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley More background before a second polite and indirect request: Would it be possible to +V Direct questions Friday, 21 June 13
  23. 23. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley More background before a second polite and indirect request: Would it be possible to +V Direct questions “Neutral’ request Could you please +V... Friday, 21 June 13
  24. 24. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Friday, 21 June 13
  25. 25. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Change of topic with acronym BTW for the phrase By the way,... Friday, 21 June 13
  26. 26. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Change of topic with acronym BTW for the phrase By the way,... closing small talk: future Friday, 21 June 13
  27. 27. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Change of topic with acronym BTW for the phrase By the way,... closing small talk: future flexible punctuation: dash often replaces the comma Friday, 21 June 13
  28. 28. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Change of topic with acronym BTW for the phrase By the way,... closing small talk: future flexible punctuation: dash often replaces the comma traditional punctuation styles Friday, 21 June 13
  29. 29. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Change of topic with acronym BTW for the phrase By the way,... closing small talk: future flexible punctuation: dash often replaces the comma traditional punctuation styles Standard business acronyms for names used, but acronyms for phrases (such as BTW by the way) are less common. Standard business acronyms for names used, but acronyms for phrases (such as BTW for By the way,...) are less common. Friday, 21 June 13
  30. 30. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Friday, 21 June 13
  31. 31. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley standard ‘thank you’ phrase Friday, 21 June 13
  32. 32. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley standard ‘thank you’ phrase polite sign-off with comma Friday, 21 June 13
  33. 33. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley standard ‘thank you’ phrase combination thanks and sign-off open punctuation (no comma) polite sign-off with comma combination thanks and sign-off open punctuation (no comma) Friday, 21 June 13
  34. 34. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley Friday, 21 June 13
  35. 35. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley full namesfull names Friday, 21 June 13
  36. 36. Subject:Top Gold Breweries enquiry Dear David, I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages. I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply. We are particularly interested in the management training you can provide.Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us? Thank you in advance. Best regards, Michelle Kennedy Subject: management training session Hi Dave How’re things? I was wondering if you could help me out with some info on the management training session. • When and where is it on? • When do we have to confirm if we are attending? Could you also please send me the session plan? BTW - have a great vacation next week! Thanks and regards Shelley full names nickname more familiar name ‘nickname’ more familiar name full names Friday, 21 June 13
  37. 37. Formal Informal Friday, 21 June 13
  38. 38. Formal Informal Subject line Subject line Friday, 21 June 13
  39. 39. Formal Informal Subject line Dear first name, Subject line Hi first (nick)name Friday, 21 June 13
  40. 40. Formal Informal Introduction Subject line Dear first name, Small talk Subject line Hi first (nick)name Friday, 21 June 13
  41. 41. Formal Informal Introduction Purpose I am writing to +V Subject line Dear first name, Small talk Purpose I was wondering if... Subject line Hi first (nick)name Friday, 21 June 13
  42. 42. Formal Informal Introduction Purpose I am writing to +V Subject line Dear first name, I would be grateful if you could +V Small talk Purpose I was wondering if... Subject line Hi first (nick)name Direct questions Friday, 21 June 13
  43. 43. Formal Informal Introduction Purpose I am writing to +V Subject line Dear first name, I would be grateful if you could +V Would it be possible to + V Small talk Purpose I was wondering if... Subject line Hi first (nick)name Direct questions Could you please +V Friday, 21 June 13
  44. 44. Formal Informal Introduction Purpose I am writing to +V Subject line Dear first name, I would be grateful if you could +V Would it be possible to + V Thank you in advance. Small talk Purpose I was wondering if... Subject line Hi first (nick)name Direct questions Closing small talk and phrase acronyms Could you please +V Friday, 21 June 13
  45. 45. Formal Informal Introduction Purpose I am writing to +V Subject line Dear first name, I would be grateful if you could +V Would it be possible to + V Thank you in advance. Best/kind regards Small talk Purpose I was wondering if... Subject line Hi first (nick)name Direct questions Closing small talk and phrase acronyms Thanks and regards Could you please +V Friday, 21 June 13
  46. 46. Formal Informal Introduction Purpose I am writing to +V Subject line Dear first name, I would be grateful if you could +V Would it be possible to + V Thank you in advance. Best/kind regards Small talk Purpose I was wondering if... Subject line Hi first (nick)name Direct questions Closing small talk and phrase acronyms Thanks and regards Could you please +V Full name First (nick)name Friday, 21 June 13
  47. 47. Formal Informal more ‘spoken’ stylemore ‘written’ style Friday, 21 June 13
  48. 48. Formal Informal more ‘spoken’ stylemore ‘written’ style more introduction and background more small talk Friday, 21 June 13
  49. 49. Formal Informal more ‘spoken’ stylemore ‘written’ style longer words shorter words more introduction and background more small talk Friday, 21 June 13
  50. 50. Formal Informal more ‘spoken’ stylemore ‘written’ style longer words shorter words longer requests shorter requests more introduction and background more small talk Friday, 21 June 13
  51. 51. Formal Informal phrasal verbsno phrasal verbs more ‘spoken’ stylemore ‘written’ style longer words shorter words longer requests shorter requests more introduction and background more small talk Friday, 21 June 13
  52. 52. Formal Informal phrasal verbsno phrasal verbs more ‘spoken’ stylemore ‘written’ style longer words shorter words longer requests shorter requests direct questionsindirect questions more introduction and background more small talk Friday, 21 June 13
  53. 53. Formal Informal phrasal verbsno phrasal verbs more ‘spoken’ stylemore ‘written’ style open and flexible punctuation closed and traditional punctuation longer words shorter words longer requests shorter requests direct questionsindirect questions more introduction and background more small talk Friday, 21 June 13
  54. 54. Formal Informal phrasal verbsno phrasal verbs more ‘spoken’ stylemore ‘written’ style contractionsno contractions open and flexible punctuation closed and traditional punctuation longer words shorter words longer requests shorter requests direct questionsindirect questions more introduction and background more small talk Friday, 21 June 13
  55. 55. Formal Informal phrasal verbsno phrasal verbs more ‘spoken’ stylemore ‘written’ style contractionsno contractions more acronyms and abbreviations less acronyms and abbreviations open and flexible punctuation closed and traditional punctuation longer words shorter words longer requests shorter requests direct questionsindirect questions more introduction and background more small talk Friday, 21 June 13
  56. 56. www.mybusinessenglish.comwww.mybusinessenglish.com Friday, 21 June 13

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