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P04 Innovative solutions for 
P06 Boxing clever with 
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Healthcare packaging 
a sustainable future 
smart products 
designed to save lives 19/11/14 
#0288 
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THIS SPECIAL REPORT IS AN INDEPENDENT 
PUBLICATION BY RACONTEUR MEDIA 
FUTURE OF 
PACKAGING 
61.4% 
of all UK packaging 
used by households 
and industry was 
recycled in 2012 
SOURCE: WRAP 
7m 
tonnes of food and 
drink are thrown 
away each year by 
UK consumers 
SOURCE: WRAP 
$400bn 
global consumer 
packaging market 
rising to $500bn with 
industrial end-users 
SOURCE: EY
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FUTURE OF PACKAGING ONLINE: 
WWW.RACONTEUR.NET/FUTURE-OF-PACKAGING- 
Overview 
Returning home with the 
shopping, an open-mind-ed 
consumer approaches 
the packaging involved as an intrin-sic 
and essential part of their pur-chase, 
something of value and ben-efit, 
rather than simply a potential 
“waste” problem. They experience 
the design, the craft, the manufac-ture. 
They enjoy the unwrapping; 
they more than like it, they love it. 
Sound familiar? No. 
For most people, the reality is 
rather different: nine out of ten 
consumers worldwide are less than 
completely satisfied with the prod-uct 
packaging they encounter; 91 
per cent of Canadians have expe-rienced 
“wrap rage” or frustration 
with difficult-to-open packs; and 
four out of ten in the UK actually 
hurt themselves attempting to ac-cess 
goods in the last two years. 
Demand for packaging is on the 
rise, however, with global markets 
forecast to hit $975 billion by 2018. 
If the general rule of thumb is that 
resource use and cost attributable 
to packaging amounts to approx-imately 
one tenth of the product 
itself, what would it take for us to 
learn to love the 10 per cent? 
Some myth-busting might help. 
For example, 88 per cent of people 
believe food packaging is a problem 
equal to, or bigger than, food waste 
itself. Wrong. The Love Food Hate 
Waste campaign shows annual UK 
emissions from the packaging (11 
million tons of CO2) rank nowhere 
near those from food waste (17 mil-lion 
tons). 
Positive benefits need to be re-inforced, 
as packaging technologist 
at Marks & Spencer, Simon Oxley, 
explains: “Product waste has far 
greater environmental impact than 
the packaging it comes in. Packaging 
therefore needs to be designed to 
keep products as fresh as possible, 
for as long as possible.” 
In response, come packaging 
solutions dubbed “active”, “smart” 
or “intelli gent”. These can be de-signed 
to absorb food odours, re-tard 
oxygen migration, control in-pack 
humidity, monitor freshness 
and issue use-by alerts. All of which 
added functionality extends shelf 
life for the retailer, and means the 
usefulness and value of the packag-ing 
to the purchaser continues back 
in the kitchen. 
When it does come to disposal 
and recycling, however, responsibil-ity 
stretches far beyond individuals, 
argues Mr Oxley. “In order to give 
consumers clear direction when it 
comes to recycling, we need to align 
the whole packaging supply chain 
with local authorities and waste re-covery 
resources – relying on con-sumers 
to ‘check local’ should not 
be a long-term option,” he says. 
In some cases, major investment 
is the systemic gamechanger, plain 
and simple. Novelis has sunk more 
than $260 million into a plant in 
Germany for so-called evercan, the 
first beverage-can material guaran-teed 
at least 90 per cent recycled. 
Also, last year saw the launch of the 
UK’s first dedicated beverage carton 
recycling facility, by The Alliance 
for Beverage Cartons and the Envi-ronment 
(ACE) UK. 
“Kerbside collection of cartons 
and UK recycling rates are already 
increasing,” says ACE UK chief ex-ecutive 
Richard Hands. “Since the 
facility opened in September 2013, a 
further 30 – 7 per cent – of UK local 
authorities have started collecting.” 
PACKAGING PERMUTATIONS 
For packaging recycling infra-structure 
in general, the meteoric 
growth in omnichannel retailing 
will also prove a future factor, with 
multiple purchase, collection and 
delivery options, plus associated 
returns scenarios calling for re-verse 
logistics. A myriad of prima-ry, 
secondary and transit packaging 
permutations in play will make 
supply-chain trade-offs inevitable 
in terms of economy, efficiency 
and waste. 
For the branding communi-ty 
chasing differentiation, the 
temptation is to call for packag-ing 
makeovers. However, change 
can bring risk as much as reward, 
in the experience of Robert Opie, 
consumer historian and founder 
of the Museum of Brands, Packag-ing 
and Advertising, celebrating its 
30th anniversary. 
“Inherently, the consumer 
doesn’t really like change. They get 
familiar with and trust brands, so 
are suspicious of visual disruption. 
Any packaging redesign must be 
done with caution, in instalments, 
rather than one massive leap,” 
he says. 
Understanding consumer per-spectives 
also motivates a more ho-listic 
approach to design, as Chris 
Sherwin, head of sustainability at 
Seymourpowell, explains. “The 
biggest mistake industry makes is 
splitting product and packaging de-sign 
from each other. This leads to 
a poor, unintegrated experience for 
consumers. It usually means mon-ey 
invested in product development 
and cut in packaging,” he says. 
“We should always remember 
that the stuff, the pack, the com-munications 
– it’s ‘all the product’ 
in the eyes of consumers.” 
Of course, many innovative 
and luxurious examples of pack-aging 
success stories will shortly 
be experienced around the globe, 
as gift-giving season arrives – 
everything from personalised and 
interactive packaging, to containers 
that are edible. 
Among the boxes and bows there 
will be wow-factor branding show-pieces, 
such as Nike Air trainers 
in a bubble of air or water-resist-ant 
Festina watches immersed 
in water. Then, post-New Year 
revelry, overindulgers will tackle 
tamperproof caps, courtesy of the 
healthcare market. 
In among all the festivities, spare 
a thought for the silent majority 
of more mundane packaging, just 
doing its job. Learn to love the 
10 per cent. 
Packaging plays an essential part in selling, 
but continues to battle a bad image despite 
growing demand and ingenious innovation, 
writes Jim McClelland 
Distributed in 
Publishing Manager 
David Kells 
Managing Editor 
Peter Archer 
Head of Production 
Natalia Rosek 
Commissioning Editor 
Jim McClelland 
Design, Infographics & Illustration 
The Design Surgery 
www.thedesignsurgery.co.uk 
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Publisher. © Raconteur Media 
Packaging solutions can be designed 
to absorb food odours, retard oxygen 
migration, control in-pack humidity, 
monitor freshness and issue use-by alerts 
ELISABETH BRAW 
Europe correspondent at Newsweek, she writes regularly 
about sustainability for Guardian Sustainable Business. 
CELESTINE CHEONG 
Freelance environment communications 
specialist,she writes for a range of business 
and environmental publications. 
FELICIA JACKSON 
Editor at large of Cleantech magazine and author of 
Conquering Carbon, she specialises in issues concerning the 
transition to a low-carbon economy. 
JIM McCLELLAND 
Sustainable futurist, speaker, writer and social-media 
commentator, his specialisms include built environment, 
corporate social responsibility and ecosystem services. 
CHARLES ORTON-JONES 
Former Professional Publishers Association Business 
Journalist of the Year, he was editor-at-large 
of LondonlovesBusiness.com and editor of 
EuroBusiness magazine. 
MAXINE PERELLA 
Environmental journalist, she writes on corporate 
sustainability, circular economy and resource risk. 
MIKE SCOTT 
Freelance journalist, specialising in environment and 
business, he writes regularly for the Financial Times, The 
Guardian, Forbes and 2degrees Network. 
TAKING THE WRAPS 
OFF INNOVATION 
Image: Getty 
$975bn 
global packaging sales 
forecast by 2018 
Source: Smithers Pira 
4% 
forecast annual growth in 
world packaging market to 2018 
Source: Smithers Pira 
30 
more local authorities started 
kerbside carton collection 
following the opening of the UK’s 
first dedicated recycling facility 
Source: ACE UK
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EDITION #0288 
Sustainability 
Innovative solutions point to a 
sustainable packaging future, 
as Elisabeth Braw reports 
4.2m tonnes are equivalent to filling 8,400 
Olympic-sized swimming pools 
Source: WRAP 
95% less energy is needed to manufacture 
a drinks can from recycled aluminium 
than to make it from new material 
Source: Department for Environment, 
Food & Rural Affairs 
These days, residents of 
Austin, Texas can often 
be found at a futuristic 
trading place, a shop full of tall bins 
where well-known brands are no-where 
to be found. In fact, the usual 
bags and boxes containing the prod-ucts 
are nowhere to be found ei-ther. 
in:gredients, which opened its 
doors two years ago, eschews pack-aging, 
selling groceries in bulk to 
customers who bring their own bags 
and containers. 
“Initially some people found it 
difficult to remember to bring con-tainers, 
but people learn quickly,” 
says Josh Blaine, in.gredients’ man-ager. 
Apparently so, because in.gre-dients 
get frequent inquiries from 
would-be zero-packaging shopkeep-ers 
and earlier this year one opened 
in Berlin. Like in.gredients, Original 
Unverpackt raised its initial capital 
through crowdsourcing and it has 
gone even further than the Texas 
store, selling absolutely everything 
packaging free. 
Is this the future of packaging? 
Given that the average European 
discards 159kg of packaging material 
each year, and that developing coun-tries 
are quickly acquiring European 
and North American waste-genera-tion 
habits, reducing the amount of 
plastic, paper and cardboard used 
to hold our purchases has become a 
serious matter. 
Granted, recycling is increasing 
– most European Union member 
states meet the EU’s 55 per cent 
recycling rate – but repurposing 
waste consumes resources too. Eu-romonitor, 
a business intelligence 
firm, reports that growth in bottled 
water consumption has slowed as a 
result of consumer concerns over 
the bottles’ environmental cost. 
And in a recent report, EY notes 
that consumer concerns in combi-nation 
with rising commodity prices 
have made reducing the amount of 
packaging a top priority. 
RAW MATERIAL PRICES UP 
Esben Alslund-Lanthén, a re-search 
analyst at Sustania, a Copen-hagen- 
based sustainability think-tank, 
says: “Solutions that reduce 
or even eliminate packaging are the 
ones which will have the biggest im-pact, 
for sure. But we’re not going 
to completely eliminate packaging 
waste and thanks to rising raw ma-terial 
prices, companies are starting 
to think about more efficient pack-aging 
solutions.” 
Indeed, zero-packaging is far 
from the only trend on the ascent. 
“A lot of the current interest in 
packaging innovation stems from 
the fact that more food is travel-ling 
greater distances and product 
integrity is paramount,” explains 
Professor Frank Dunshea, of the 
University of Melbourne’s master 
of food and packaging innovation 
programme. “Some of the more 
promising trends are re-usable and 
recyclable materials, temperature 
and environment-sensing packaging 
and innovative materials.” 
Over the next 40 years, world 
food production is expected to grow 
by 50 per cent. Among the sustain-able 
packaging food may well travel 
in are bottles and packaging from 
Bio-on, an Italian company that 
makes biodegradable packaging 
from agricultural waste, or packag-ing 
from NatureWorks, which uses 
carbon instead of oil. 
And packaging innovation is go-ing 
beyond food. Replenish’s answer 
to plastic waste is a pioneering re-fillable 
spray bottle for detergents. 
Superstore giant Walmart now 
sells Replenish’s bottles under the 
brand name Cleanpath. Computer 
technology giant Dell, for its part, 
recently started using plastic made 
from greenhouse gas emissions. 
California-based Newlight makes 
its AirCarbon plastic by captur-ing 
greenhouse gasses – currently 
methane from farms – and mix-ing 
it with biocatalysts. The result 
is plastic products that look and 
behave just like regular ones, but 
perform a crucial environmental 
function as well. 
The technology isn’t new, but the 
cost connected with the biocata-lyst 
had prevented greenhouse gas 
emission plastics from becoming 
commercially viable. “Our break-through 
was building a biocatalyst 
that was nine times more effective,” 
says Mark Herrema, Newlight’s 
chief executive. 
Since introducing AirCarbon 
earlier this year, Newlight has been 
fighting to keep up with demand. 
And Mr Herrema sees huge growth 
potential. “Landfills produce very 
high volumes of greenhouse gas 
emissions, as do oil fields that flare 
gas,” he notes. “We could simply set 
up production there. It will have a 
big impact on carbon emissions, but 
we want to become a new model for 
carbon emissions altogether. They 
should be treated as a resource, 
not a headache.” 
In addition to AirCarbon, Dell 
uses biodegradable foam made 
from mushrooms to transport its 
servers and has for the past several 
years packed some of its products in 
cardboard boxes made from bam-boo, 
which replenishes itself faster 
than other trees. 
But are all the sustainable bottles, 
boxes and foams missing the point? 
Helén Williams thinks so, at least 
as far as food is concerned. “For the 
past 20 years, we’ve been minimis-ing 
packaging,” says the environ-mental 
scientist at the University 
of Karlstad in Sweden, who special-ises 
in packaging innovation. “But 
worldwide the number of house-holds 
is increasing and households 
are getting smaller. What we need 
more than less packaging is packag-ing 
in different sizes, which will help 
minimise waste.” 
FOOD WASTE 
Food is indeed thrown away at 
an alarming rate; in some coun-tries, 
up to 40 per cent. The United 
Nation’s Food and Agriculture Or-ganization 
reports that 1.6 billion 
tonnes of food is wasted each year, 
releasing 3.3 tonnes of CO2-equiv-alent 
greenhouse gas emissions into 
the atmosphere. 
The answer, argue Dr Williams 
and other analysts, is for food re-tailers 
to offer products in different 
sizes. Several years ago, a Swedish 
meat company introduced pâté in 
duo-packs, thus reducing the risk of 
it being discarded half-eaten. With 
the family dinner in decline world-wide, 
food companies are begin-ning 
to focus more on smaller food 
packaging sizes. 
Which brings us back to Josh 
Blaine at in.gredients. After having 
started with 70 per cent packag-ing- 
free products, the store now 
reduced the share to 50 per cent. 
“It’s pretty much impossible for 
a neighbourhood grocery store to 
have zero packaging,” he concedes. 
Still, the inquiries keep coming 
WHEN LESS 
IS MORE 
Berlin's Original 
Unverpackt store 
offers nuts and 
other goods for 
sale unpackaged 
Image: Getty 
7m tonnes of food and drink are thrown 
away each year by UK consumers of 
which 4.2m tonnes are avoidable 
Source: WRAP
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Lately the versatile mushroom has 
added an altogether new role to its rep-ertoire 
– as a packaging ingredient. 
“Everyone wants to do good things for 
the planet, but companies make their 
purcha-sing decisions based on cost 
and what best protects their product,” 
says Eben Bayer, chief executive and 
co-founder of biomaterials company 
Ecovative. “We offer a product that’s 
cost competitive and distribution 
competitive.” 
Welcome to the new world of pack-aging, 
where sustainable can also 
mean competitive. Though the world’s 
oil supply isn’t going to end any time 
soon, packaging materials based on 
renewable raw materials also provide 
an attractive alternative to petrochem-ical- 
based packaging foam with brand 
names such as Styrofoam. 
Ecovative’s packaging resembles 
Styrofoam and contains not just 
mushroom roots, but also agricultural 
waste. Using a pioneering process, 
Ecovative blends the roots with the 
agricultural waste, which results in a 
sticky mass that can be shaped into 
foam-like packaging shapes as well 
as insulation, even surfboards. The 
shapes are then heat-treated in spe-cial 
rooms to prevent the mushrooms 
from growing. 
“We had to develop the manufacturing 
process ourselves,” says Mr Bayer. 
“Now it’s about getting production to 
industrial scale.” In a radical departure 
from traditional packaging, Ecovative’s 
mushroom packaging can not only be 
recycled, but also composted, adding 
nutrients to users’ gardens. 
According to Esben Alslund-Lanthén 
of the Danish sustainability think-tank 
Sustainia, Ecovative’s biggest 
advantage is its use of agricultural 
by-products that can’t be used for food 
production. “The mushroom foam is 
particularly useful for protective plas-tics, 
which is primarily used to ensure 
that products aren’t damaged during 
transportation,” he says. “And the fact 
that the foam is biodegradable brings 
considerable environmental benefits 
because much of our packaging ends 
Case Study 
MUSHROOMS 
NOT OIL 
up in the oceans, nature or landfills.” 
Ecovative customers include comput-er 
technology company Dell, which 
uses the foam for its servers, as well 
as furniture-maker Steelcase, the 
American home furnishing chain Crate 
& Barrel and Stanhope-Seta, a UK-based 
laboratory instrument firm. And 
according to Mr Bayer, there’s no limit 
to the company’s growth potential: “If 
IKEA called tomorrow, yes we could 
meet their demand. We’d just have to 
build another plant.” 
The Swedish furniture retailer may 
indeed be calling to talk, not just 
about packaging foam. The reason? 
Ecovative has developed a second 
product, one that Mr Bayer predicts 
will have an even bigger impact. 
“We’ve discovered a way of making the 
glue that holds wood panels together 
without formaldehyde, but with the 
same or even better qualities than the 
formaldehyde-based kind,” he says. 
“And it’s not poisonous.” 
Still, given that making mushroom 
foam consumes energy, using less 
packaging remains an indisputably 
better option. “Yes, using less packag-ing 
is better,” Mr Bayer acknowledges. 
“But human behaviour is hard to 
change. Even though it’s possible to 
recycle [petrochemical-based] polysty-rene, 
very l Image: Ecovative ittle of it is recycled.”
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Digital Revolution 
Improvements in digital 
printing, and the use of 
packaging to drive in-tegration 
between goods and the 
internet of things, means the tech-nology 
is now a key to producing 
“smart” products. 
But Paul Young, head of packag-ing 
services at DHL Supply Chain, 
warns it is important for companies 
to understand which problems digi-tal 
packaging can solve, rather than 
simply following the trend. 
QR codes, for example, have 
historically been the main form of 
digital communication on pack-aging 
and, while there have been 
some successful uses, there are 
also limitations. 
Jon Wilkins, marketing manager 
of European Automation, says: “We 
are reviewing our packaging and, 
interestingly, we will be dropping 
the QR codes. Hardly anybody uses 
them and they’ve had no impact on 
the customer.” 
Mike Banach, senior research 
manager at Plastic Logic, says he 
believes that in the short term pack-aging 
innovation will be focused 
primarily on labelling for security 
and prevention of fraud. The Inter-national 
Chamber of Commerce has 
estimated that the total economic 
impact of counterfeiting and piracy 
in 2015 alone will be between $1.2 
billion and $1.7 billion. 
“Brand owners are looking for 
secure labelling that has some us-er- 
input mechanism [image sensor 
or touch pad] and output device 
[display] integrated on the same 
tag,” he says. Plastic Logic’s flexible 
transistor technology is enabling 
the fabrication of these compo-nents 
on packaging substrates such 
as PET or polyethylene terephtha-late. 
The ability to track high-value 
goods from development to point of 
use might have a significant impact 
on the ability to generate fakes. 
FOOD REGULATION 
Similar innovation is being driv-en 
by increased regulation in the 
food supply chain, especially fol-lowing 
challenges such as the 2013 
horsemeat scandal. Between 30 
per cent and 50 per cent of food 
produced globally never reaches 
the consumer, often thrown away 
due to problems ascertaining its 
freshness. Smart labelling reduces 
the human-error factor by pro-viding 
a visual indication of fresh-ness, 
which crosses language and 
cultural barriers. 
Companies, including ThinFilm 
and Insignia Technologies, have 
developed ways of monitoring tem-perature 
control in the global supply 
chain. ThinFilm is developing labels 
that monitor temperature changes 
during shipping and store the data 
for later analysis. Insignia Tech-nologies 
has created labels using 
Digital packaging 
looks set to transform 
markets, the 
supply chain and 
brand-consumer 
communication, 
writes Felicia Jackson 
BOXING CLEVER 
WITH DIGITAL 
temperature responsive pigments 
that can be easily incorporated 
into plastic films and inks which 
then display these colour-changing 
sensing properties. 
This type of innovation could also 
have a major impact in healthcare, 
particularly in the developing world, 
with the distribution of medicines 
and vaccines where lack of clarity 
about freshness or temperature 
changes in transportation can often 
lead to waste. 
Joe Morgan at Matter of Form 
says: “Medical companies are cur-rently 
spearheading a revolution 
in digital pharmaceutical packag-ing 
with methods such as ‘dial-a-dose’ 
smart-cap concept for drugs. 
This displays the number of times 
medication is consumed as well as 
alerting the user when they need 
to take their dose and even con-necting 
to healthcare centres to 
monitor consumption.” 
Such innovations make it easier 
for patients to control their dosag-es, 
which is becoming increasingly 
important with ageing populations. 
There is no doubt that the best-known 
developments in packaging 
have come about through innova-tion 
in marketing and brand com-munications. 
QR codes may have 
led the way in enabling people to get 
more information about products, 
but brand-consumer interaction is 
now moving further and faster. 
DIGITAL-MEDIA CHANNEL 
As co-founder of EVRYTHING 
Andy Hobsbawn points out, the 
falling costs of technology, com-bined 
with the mass adoption of 
mobile devices and ubiquitous 
broadband connectivity, “enables 
brands effectively to expand the 
limited on-pack real estate into the 
digital world, turning their prod-ucts 
into an owned digital-media 
channel, enabling them to develop 
a one-to-one marketing relationship 
with consumers”. 
Katherine Torrence, global cli-ent 
engagement director at Red- 
Works, says: “Traditionally product 
personalisation was considered 
to be a high-end marketing tech-nique 
that catered to the appeal of 
luxury brands. However, with the 
evolution of the digital age, several 
brands can now easily channel and 
adapt personalisation to the mass 
market. Coca-Cola’s ‘Share a Coke’ 
campaign is perhaps one of the most 
successful to capture the attention 
of the world.” 
There are other well-known 
campaigns which have used an aug-mented- 
reality approach to gen-erate 
customer interaction. LEGO 
created a campaign which enabled 
customers to scan a barcode and see 
a 3-D version of their planned build. 
Heinz made their ketchup label 
scannable, enabling access to a rec-ipe, 
list of ingredients and a teaching 
video. While Appy used Tetra Pak 
cartons to expand their social media 
interaction with customers, through 
customising online photos. 
Investing in 
innovation 
Page 08 
New technologies and new ways 
of interacting with the customer 
are highly sought after, and it is 
this that will drive innovation. Of 
course, chipsets and active sensor 
tags may be currently economically 
challenging for consumer packaged 
goods. NFC (near-field communi-cation) 
or RFID (radio-frequency 
identification) can cost up to 20p a 
pack, depending on volume, while 
chipsets using Bluetooth, wi-fi or 
other active technologies can cost 
upwards of £6 per unit. 
But as Mr Hobsbawn concludes: 
“The key to the viability of design 
options is being able to justify the 
return on investment or ROI. Im-plementing 
a form of digital trigger 
on a pack will impact packaging cost 
to some extent, even if simply to in-clude 
a URL and call to action, but if 
a brand considers it in the right way, 
there is an ROI case to be made.” 
With the evolution 
of the digital age, 
brands can now easily 
channel and adapt 
personalisation to the 
mass market 
Image: Getty 
New York music fans 
create personalised 
Coke bottles at a 
Mikky Ekko concert
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FUTURE OF PACKAGING 
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EDITION #0000 
Taking care to combat 
the counterfeiters 
Ageing populations and growing counterfeits 
are driving the need for innovative packaging 
solutions, says Essentra 
carton helping to reduce energy use with-in 
the supply chain and minimise waste 
during the packing of pharmaceuticals. 
IMPROVING SECURITY 
Wherever there is good news of mar-ket 
growth, particularly involving big-name 
brands, there are unscrupulous 
opportunists trading in substandard 
and illegal goods. And pharmaceutical 
products and the packaging surrounding 
them are no exception to this rule. 
It is estimated that approximately 
15 per cent of the global pharmaceu-tical 
industry is counterfeit product. 
This varies widely in developed and 
developing countries, but it exists 
everywhere. Healthcare packaging has 
a critical role to play as a method to 
authenticate branded products, and 
enable consumers and government 
officials to identify genuine versus 
counterfeit products. 
Pharmaceutical manufacturers 
have indeed acknowledged the role 
that packaging can play in their overall 
strategies to protect their customers, 
as indicated by the fact that the glob-al 
anti-counterfeit, anti-tampering and 
authentication market is projected to 
grow at a rate of 14.1 per cent over 
the next five years, with authentication 
technologies performing higher at 16.3 
per cent, due to increasing awareness of 
counterfeit products. 
So how do companies utilise their 
packaging to provide an added layer of 
protection and identification of counter-feit 
products? In general, the best solu-tions 
are multi-layered and deployed 
throughout the supply chain, from phar-maceutical 
materials supply to the final 
packaged product. 
Solutions range from “covert” fea-tures 
for use by customs agencies, au-thorised 
distributors and other parties 
with access to high-tech readers or oth-er 
equipment, to sophisticated “overt” 
identifiers for those who have to rely on 
the evidence of their own eyes. 
Coding adds another level and from 
the possible interaction with QR codes, 
through to expert-level forensic features, 
the use of multi-layer designs and secu-rity 
features, brand owners and generic 
pharmaceutical producers have a num-ber 
of options in their armoury to protect 
their products and the end-consumer. 
For Essentra, being ahead of the 
game on the issue of security and protec-tion 
is a cornerstone of the company’s 
success. “We have recognised the im-portance 
of providing brand owners and 
patients with the confidence of product 
authenticity in areas where pharmaceu-tical 
counterfeiting is a real problem. 
Our portfolio of authentication technol-ogies 
is world class and already being 
deployed in pharmaceutical carton pro-duction 
in countries such as China,” says 
Mr Waugh. 
In healthcare markets, Essentra’s 
expertise in printing, inks and pack-aging 
technologies delivers proven 
results, whether meeting the needs 
of the European Union Falsified Med-icines 
Directive or protecting global 
brands from counterfeit. 
“Counterfeiting of pharmaceuti-cal 
products is a serious challenge”, 
says Mr Waugh. “Its importance to the 
market is reflected in the investments 
that we have made to develop a sec-tor- 
leading position in the provision 
of brand authentication solutions for 
healthcare packaging. 
“Counterfeiters are sophisticated 
and dynamic, and in order to contin-ue 
to help our customers defend their 
brands and protect their patients, we 
continue to invest and develop new 
technologies to retain the advantage, 
as fakers’ abilities evolve. It’s a fight 
that will probably never end – and we 
are determined to keep fighting.” 
Essentra is a FTSE 250 company 
and a leading global provider of 
essential functional components, 
packaging and securing solutions 
to a diversified blue-chip customer 
base. Its packaging business 
focuses on delivering value-adding 
innovation, quality and service 
to customers through a range 
of cartons, tapes, leaflets, foils, 
labels and authentication for 
the healthcare, consumer and 
specialist packaging, point-of-sale, 
and paper and board industries. 
Customers in more than 100 
countries are served from facilities 
operating in ten countries. 
Essentra recently announced the 
further significant expansion of 
its pharmaceutical and health 
and personal care packaging 
capabilities, with the proposed 
acquisition of Clondalkin Specialist 
Packaging Division. 
As the worlds’ population ages we 
are increasingly relying on health-care 
products to support us in our 
later years. Exactly how these crit-ical 
medicines and goods reach us 
in safe and secure, yet accessible, 
packaging, carrying intelligible in-structions 
and promoting brand 
confidence is, however, anything 
but straightforward. 
The global pharmaceutical market 
is predicted to total between $1.135 
trillion and $1.235 trillion by 2017. An 
often overlooked element of this is the 
packaging that these pharmaceutical 
products are delivered in to consumers. 
Estimated to be valued at $78.79 billion 
by 2018, healthcare packaging plays a 
vital role in not just the delivery of phar-maceuticals 
to patients, but also deliv-ery 
of essential information. 
Being both large and highly com-plex, 
the sector exhibits clear growth 
patterns, according to Malcolm Waugh, 
group commercial director at Essentra. 
“Like many other industries, packaging 
is experiencing rapid growth in new econ-omies 
and emerging markets, such as 
India, China and Brazil,” he says. “An 
ageing demographic and increased in-cidence 
of systemic diseases are also 
strong drivers worldwide” 
Globally, the number of “older” peo-ple, 
aged 60 or over, is expected to more 
than double from 841 million people in 
2013 to over 2 billion in 2050, according 
to the United Nations. This means that, 
as a proportion of the world population, 
more than one in five people (21.1 per 
cent) will be classified as “older” by 
2050. This demographic dynamic calls 
not just for more product from the pack-aging 
sector, but different priorities. 
GLOBAL MEGATREND 
As Mr Waugh explains: “The ageing 
population is a global megatrend and is 
driving both growth and innovation, as 
users’ needs change within healthcare 
and the packaging they use. 
“It is no longer just enough to demon-strate 
tamper evidence to consumers; 
it must be accessible tamper-evident 
packaging. Nor is printing in small font 
sizes acceptable any more, as phar-maceutical 
companies need to provide 
patients with information and patients 
seek to understand more about the med-icines 
they are taking.” 
Responsibility to minimise the en-vironmental 
impact of packaging is 
another significant and growing factor 
in innovation programmes and man-ufacturing 
processes. In healthcare 
packaging, this can manifest itself via 
efficiencies that are gained in the sup-ply 
chain via improvements in product 
assembly which reduce waste and 
energy consumption. 
Companies are supporting the drive 
for efficiency through innovations such as 
Essentra’s Combopack™ where a leaflet 
is already supplied integrated within the 
For Essentra, being 
ahead of the game on 
the issue of security and 
protection is a cornerstone of the 
company’s success 
HEALTHCARE 
PACKAGING 
$1.135trn 
global pharmaceutical 
market value 
Source: IMS Market Prognosis 
$79bn 
pharmaceutical packaging 
market by 2018 
Source: Pharmaceutical Packaging 
Market – Global Trends & Forecast 
to 2018 
15% 
of the global pharmaceutical 
industry is substandard or 
counterfeit product 
Source: Substandard and counterfeit 
medicines: a systematic review of 
the literature 
14.1% 
growth in the value of the 
anti-counterfeit packaging 
market by 2019 
Source: MarketsandMarkets
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Investments in Innovation 
Source: Smithers Pira 
www.smitherspira.com TOP 3 
BUMP MARK 
AIDPOD 
So often treated as an 
afterthought, packaging can be 
integral to the impact and success 
of a product, as Mike Scott reports 
PACKING 
A PUNCH 
Consumer goods giant Unilever 
continues its campaign to reduce 
the organisation’s environmental 
impact with a new deodorant can that 
holds the same amount of product as 
its predecessor, but cuts the amount 
of aluminium used by around a 
quarter and halves the amount 
of propellant gas. 
By 2020 the company aims to 
reduce the weight of packaging by 
one third by using lighter materials, 
optimising structural and material 
design, developing more concentrated 
products, and eliminating unneces-sary 
packaging. To date it has cut the 
weight of packaging per consumer by 
11 per cent. 
Its new deodorant can design, which 
won the Diamond Award in the 2014 
DuPont Packaging Awards, means 
that 53 per cent more cans fit on to a 
pallet. This translates into 35 per cent 
fewer lorries needed to transport the 
product, saving fuel and greenhouse 
gas emissions. The company claims 
the smaller cans are “the first major 
packaging reduction initiative for 
aerosol deodorants since they were 
introduced in the 1960s”. 
Unilever created a new £20-million 
production line at its factory in Leeds. 
Initially, the cans were used just for its 
female deodorant brands, but having 
saved 77 tons of aluminium in a year – 
enough to make 38,000 bicycles – 
it extended the new cans to its male 
range as well. 
The initiative follows Unilever’s 
introduction in 2007 of a new formu-lation 
for Persil washing liquid, which 
concentrated the same number of 
washes into a bottle one third the size, 
resulting in one third of the packaging, 
one third the water use and only one 
third the required transport compared 
to diluted liquids. 
At the other end of the scale is Bump 
Mark, a packaging innovation that has 
not even gone into production yet, but 
could in time replace “best before” 
dates on food. 
Bump Mark is a “bio-reactive food 
expiry label” that tells you exactly how 
fresh your food is simply by running 
your finger over the label. It uses gel-atine 
to model the decaying process 
of food. 
“As the gelatine decays, it becomes a 
liquid when it expires,” says Solveiga 
Pakštaite, who invented the label while 
studying industrial design at Brunel 
University. “If it’s smooth, then you’re 
good to go, but if you start to feels 
bumps as the gelatine breaks down, 
be cautious.” 
The label has won an award from the 
James Dyson Foundation and Brunel’s 
Inclusive Design Award. Ms Pakštaite, 
23, has a patent pending on the label, 
and is in talks with retailers and tech-nology 
development companies. 
Food waste is a huge issue as every 
year consumers in rich countries waste 
almost as much food as the entire 
net food production of sub-Saharan 
Africa, according to the United Nations 
Environment Programme. 
Ms Pakštaite’s original inspiration was 
to help visually impaired consumers 
to know when their food was safe to 
eat, as currently the only indication is a 
printed date. But, even though almost 
300 million people around the world 
have some form of visual impairment, 
she says: “I knew that the solution 
must appeal to sighted people also, 
because the sad reality is that new 
solutions only get implemented if the 
benefits are useful to the majority.” 
In parts of sub-Saharan Africa, one 
in seven children die from prevent-able 
diseases, notably diarrhoea, 
partly because there are no medicines 
available. Yet, at the same time, it is 
possible to buy a bottle of Coca-Cola 
almost anywhere – according to The 
Economist, more than 36 billion 
bottles of Coke were sold in Africa 
in 2008. 
UK-based design consultancy pi global 
created AidPod, a packaging and distri-bution 
programme to treat diarrhoea, 
for ColaLife, a charity that piggy-backs 
on the “last mile” of Coca-Cola’s 
world-leading distribution network to 
deliver medicines to remote areas. 
The AidPod, which won the 2013 
DuPont Packaging Award, is a self-con-tained 
anti- diarrheal kit that tucks 
between bottles in Coca-Cola crates. 
The key to the product’s success is 
that the wedge-shaped kits are large 
enough to contain a big enough dose 
of medicine, but small enough not to 
displace any Coke bottles and thus 
affect the company’s bottom line. 
AidPod had to meet strict guidelines 
covering medication containers. They 
are securely sealed with a strong film 
that can withstand severe impact, 
maintain pack integrity and prevent 
contamination. The latest version of 
the AidPod container has evolved to 
become part of the kit itself, serving 
as both a single, measured dose for 
mixing and as a drinking vessel. 
In the first 12 months of the trial, 
25,000 kits were sold to retailers in 
Zambia, who sell them on to custom-ers. 
When the ColaLife trial started in 
September 2012, no child in the trial 
areas received the recommended 
treatment for diarrhoea. One year 
later, 45 per cent of children did. 
DEODORANT CANS 
PACKAGING OUTLOOK 
WORLD PACKAGING CONSUMPTION 
BY END-USE SECTOR 2013 
$ billions (2013 prices and exchange rates ) 
324 
240 
92 
INDUSTRY MARKET SHARE AND 
VALUE OF PACKAGING PRODUCTS 
38% 
18% 
5% 
3% 
36% 
87 
33 
22 
$161bn 
$76bn 
Source: World Packaging Organisation 
Beverages 
Pharmaceutical products 
? 
Food 
Cosmetic packaging 
Other 
Total $797bn 
Industrial and 
transport 
Food 
Other 
consumer 
Drinks 
Healthcare 
Cosmetics 
$21bn 
$13.3bn 
$153bn
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Opinion 
SUSTAINABLE 
PACKAGING 
IS NO WASTE 
Do not dismiss packaging 
as a waste of materials, says 
Jane Bickerstaffe, director of 
INCPEN, the Industry Council 
for research on Packaging & 
the Environment 
The European Commis-sion’s 
proposals for future 
policy on packaging, pub-lished 
in July, focus almost exclu-sively 
on what should be done with 
packaging at the end of its life. The 
proposals largely overlook the role 
that packaging plays in protect-ing 
food and other goods on their 
journey from farm or factory into 
people’s homes. 
They also overlook the fact that 
ten times more resources are used 
to make products than to make the 
packaging that protects them. They 
therefore underestimate the need 
to ensure that companies choose 
the most appropriate packaging to 
prevent product waste. 
In the next year or so, the Eu-ropean 
Parliament and govern 
ments of EU member states will give 
their views on the commission’ 
proposals. 
Businesses need to take this op-portunity 
to brief MEPs and gov-ernment 
officials to ensure future 
policy leaves sufficient flexibility 
for packaging to respond to demo-graphic 
and lifestyle changes as well 
as environmental issues. 
While environmental considera-tions 
are very important, companies 
have to take into account a wide 
range of variables, including cost 
and functional requirements, when 
they decide what packaging to use. 
In addition they work out the best 
combination of primary, secondary 
and transport packaging. 
This can be at odds with initia-tives 
from policymakers who, like 
members of the public, are often 
only aware of primary, sales packag-ing 
and may not grasp that there are 
inevitable trade-offs between levels 
of packaging. For example, reducing 
the weight of sales packaging may 
mean that secondary packaging has 
to be increased and vice versa. 
Each packaging material has spe-cific 
properties that provide protec-tion 
against different hazards and 
prevent product wastage in differ-ent 
ways. Champagne needs a heavy 
glass bottle, whereas a vacuum skin 
pack protects and extends the shelf 
life of red meat; a mobile phone 
needs a strong board box. 
How a piece of packaging is treat-ed 
at the end of its life is far less 
important than how it enables the 
supply chain to operate effective-ly 
and deliver products in perfect 
condition. Recycling is not always 
the right thing to do. It can use more 
resources than it saves. 
In recent years there has been a shift 
in attitudes. People are more aware of 
the need to conserve resources, the im-portance 
of reducing waste, especially 
waste of food, and the need to reduce 
energy consumption. 
It is good to see a holistic ap-proach 
receiving so much atten-tion, 
but packaging manufacturers 
and retailers have been doing all 
these things for many years. Un-fortunately, 
even now, many people 
still dismiss packaging as a waste 
of materials. 
Importantly, there are two key 
things to remember: 
• Without packaging, well over 90 
per cent of the products we buy – all 
liquids, powders, granules, tissues, 
all imported foods such as coffee 
and oranges, let alone fragile, costly 
items such as computers and televi-sions 
– would not be available; 
• Companies need to be profit-able, 
and packaging materials cost 
money and reduce profits, so no 
business is intentionally going to 
use packaging it does not need – 
companies have a strong commer-cial 
incentive to do more with less. 
INCPEN’s members are manu-facturers 
and retailers from across 
the supply chain who work togeth-er 
to promote responsible packag-ing 
for sustainable supply chains. A 
top priority for our work in coming 
months will be to share our research 
and knowledge with policymakers. 
Companies 
have a strong 
commercial incentive 
to do more with less 
WORLD PACKAGING 
CONSUMPTION BY REGION 2013 
A 
B 
C 
D 
$797bn 
$176bn 
$48bn 
$25bn 
$19bn 
E 
F 
G 
E - North America 
F - South and Central America 
G - Asia 
H - Australia 
1 
19% 
$179bn 
$43bn 
$292bn 
$16bn 
2 
14% 
3 
11% 
7 
7.5% 
4 
9% 
World 
A - Western Europe 
B - Eastern Europe 
C - Middle East 
D - Africa 
5 
8.5% 
6 
8% 
8 
7% 
9 
7% 
10 
7% 
TOP 10 FASTEST GROWING 
NATIONAL PACKAGING MARKETS 
Turkey 
India 
Poland 
Phiippines 
UK FORECAST PACKAGING CONSUMPTION 
BY END-USE SECTOR 2013-18($ BILLIONS) 2013 2018 
Top 10 countries 
Brazil 
Indonesia 
Taiwan 
China 
Lithuania 
Egypt 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
0 2 4 6 8 10 
Food 
+1.4 
Drinks 
+1.3 
Healthcare 
+1.9 
Cosmetics 
+0.8 
Other consumer 
+1 
Compound annual growth rate 
(%) 2013-18 
Source: World Packaging Organisation 
Source: Smithers Pira www.smitherspira.com 
Source: Smithers Pira www.smitherspira.com
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EDITION #0288 
Packaging Trends 
FROM SUPERMARKET 
SHELF INTO THE 
SHOPPING BASKET 
The supermarket is a warzone with thousands of brands fighting for 
sales. Charles Orton-Jones shows how a brand can win the battle 
and seize shoppers’ attention 
Marketers like to think of 
themselves as puppet 
masters. They pull invisi-ble 
strings to make consumers leap 
and dance. The diabolical geniuses 
of the packaging industry give cre-dence 
to this. A tweak here, a change 
of material there and sales can 
plummet or soar. 
Take Andrex. For six years, the 
Andrex brand of toilet tissue fell. 
Owners Kimberly-Clark attributed 
the decline to increased competi-tion. 
Supermarket own-brands are 
well made, well marketed and en-joy 
prime position on the shelves. 
Maybe Andrex’s reign as the num-ber- 
one British brand of loo roll 
was over. 
Enter the packaging team. Design 
consultancy Elmwood was asked to 
revamp the Andrex packaging. The 
result? A 13 per cent rise in volume 
sales, in the midst of a 50 per cent 
marketing budget cut. The improve-ment 
meant sales of other Andrex 
products rose, such as the premi-um 
quilted brand, which was up 
15 per cent. 
How was this achieved? Fortu-nately, 
Simon Preece of Elmwood is 
keen to share his secrets. He says the 
Andrex victory is down to the theory 
known as biomechanical triggers. 
“We have learnt that humans re-spond 
in a predictable and consist-ent 
way to a certain stimulus. The 
reptilian part of the brain can be 
triggered at an elemental level. The 
hormone serotonin can be released 
by a stimulus; neuropeptides and 
other hormones too,” he says. 
This much is well known. Spi-ders 
widely trigger revulsion, mint 
smells a sense of calm, black and 
yellow – as wasps remind us – will 
trigger our sense of fear. There are 
more subtle levels, however. 
CUSPS AND CURVES 
“We respond to shapes, such as 
cusps and curves. Cusps are used 
to trigger danger signals. They get 
our attention. Disney uses this bril-liantly. 
The Wicked Witch in Snow 
White has cusps in her hair, eyes 
and clothes. A three year old knows 
she’s evil. The typography for Ma-leficent 
is composed of cusps,” says 
Mr Preece. 
Packaging 
in the end 
Page 15 
“Curves, by contrast, make us 
feel reassured. We are nurtured by 
curves – our mother’s curves – from 
an early age. You can build this logic 
into packaging.” 
The challenge for Andrex was 
to make it stand out. “We invest 
no emotion in buying toilet roll,” 
he says. “There is three seconds of 
thinking and that is it. So how do we 
get consumers to gravitate towards 
our product?” 
Elmwood went for a curves and 
cusps combo. “We used cusp marks 
on the Andrex brand mark, fram-ing 
it to grab your attention. The 
cusps make sure the Andrex name 
is the first thing you see. Then we 
emphasise the curves of the pack. 
We used matte white ink to get 
rid of the shininess. The old packs 
were in a reflective waxy polythene 
pack which was no better than 
own-brand. We introduced curved 
window shapes on the pack. This 
makes the rolls look chunky, but 
soft to touch.” 
The language got a makeover. 
“We don’t just say ‘white’, we say 
‘Classic White’. It sounds like a pre-mium 
brand. Instead of ‘four pack’ 
we say ‘Four Famously Soft Rolls’ or 
‘Gorgeously Soft Rolls’.” 
The layout was decluttered. And 
finally, the Andrex puppy was given 
a new look. “We used a technique 
called ‘above and below’,” says Mr 
Preece. “When you photograph 
something from above it puts the 
viewer in a position of responsi-bility. 
We wanted to make the con-sumer 
feel responsible for the pup-py. 
We tilted the puppy’s head to a 
non-threatening angle, so it isn’t a 
wolf looking at you. It is submissive. 
And the puppies head sits on the su-permarket 
shelf. It is pleading with 
you, looking you in the eye, saying 
‘Buy me!’” 
The new packaging was rolled out 
to Andrex’s full global range, includ-ing 
wipes and children’s products. 
The sales rise, which was achieved, 
it is worth stressing, despite a plung-ing 
marketing budget, proves the bi-omechanical 
trigger theories really 
do manipulate consumers. 
HAZARD WARNING 
So what should brand managers 
take from this tale? The first les-son 
is that there ought to be logic 
behind artistic packaging consid-erations. 
But there are other issues 
too. Changing packaging comes with 
a hazard warning. 
Chris Lumsden, managing di-rector 
of brand consultancy Good, 
points out: “Because customers are 
often looking for cues when rushing 
through a store, often on autopilot, 
changing a pack too much can lead 
them to miss a redesigned brand 
and choose another. This links to 
the backlash some brands face when 
they change their packaging. Trop-icana 
redesigned and then reverted 
back to its previous look. Familiarity 
is the greatest tool a brand can use 
to ensure recognition.” 
Any changes you make need to 
overwhelm this downside. 
Another rule is that “evidence” 
isn’t always reliable. Tony Nunan, 
managing director of Leeds-based 
design agency Visuality, says: “If 
your strategy is based on feedback 
from conventional research, such 
as focus groups and interviews, 
it’s probably flawed. Brand recog-nition 
in supermarkets takes place 
in a fraction of a second. It’s a sub-conscious 
process and, because of 
this, it’s almost impossible for re-spondents 
to describe. 
“If you want to understand visi-bility, 
you need to use techniques, 
such as eye-tracking, which get 
closer to what’s really happening 
at the point of purchase.” 
He adds another caveat: “There’s 
a widespread misconception that 
if you make something look dif-ferent, 
it will stand out from the 
crowd. This is often untrue. Shop-pers 
learn how to recognise brands 
and categories using a small num-ber 
of visual cues. If you change 
these cues, without managing the 
change properly, there is a real 
chance you’ll render your pack 
invisible.” 
In conclusion: you can use bio-mechanical 
triggers and strong de-sign 
logic to plan an attack on the 
consumer’s brain. But there is an 
internal logic to the supermarket 
to consider as well. If you want to 
inveigle consumers into snapping 
up your products, you’ll need to be 
master of every factor. 
If you want to understand visibility, you 
need to use techniques, such as eye-tracking, 
which get closer to what’s really 
happening at the point of purchase 
Image: Getty
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Unusual materials are playing 
an increasing role. Design agency 
Sedley Place created a new look 
for Johnnie Walker whisky. Sedley 
Place director Ron Cregan says: 
“Diageo’s Johnnie Walker Willow 
Pattern Limited Editions, created 
for the Johnnie Walker houses in 
Shanghai and Beijing, are made of 
porcelain in a direct homage to the 
Willow Pattern porcelain so belov-ed 
by previous generations. The 
bottles have a weight in the hand 
which is also cool and smooth to the 
touch because of the porcelain fin-ish. 
Other limited editions, such as 
Johnnie Walker’s Epic Dates range, 
feature inset pewter labels and 
engraved bottles. 
“When packaging uses the finest 
materials in this way, it assumes a 
visual language that conveys brand 
aspects such as quality, authenticity, 
heritage and sheer pleasure.” 
Coley Porter Bell’s revamp of 
Perrier-Jouët took a similarly re-strained, 
but outré, route. “The 
subtle artisan craftsmanship evi-dent 
on the print finishes, neck foils 
and monogram seals were refined to 
reflect the brand’s distinctive col-our 
palette and enhance the luxury 
codes in a subtler, more harmonious 
way,” says Coley Porter Bell chief ex-ecutive 
Vicky Bullen. 
Ostentation is out. Restrained, 
refined, unique and subtle are in. 
Naturally, the lower-tiered prod-ucts 
will follow suit, meaning the 
luxury brands will soon need a new 
iteration. But for now, that’s the 
dominant ethos. 
Luxury Goods 
TOP-DOWN 
TRENDS 
SET PACE 
Luxury goods showcase the latest 
techniques in packaging. So what 
is the luxury industry telling us right 
now? Charles Orton-Jones reports 
If you want to steal ideas 
for outstanding packag-ing, 
then the luxury sec-tor 
is the place to start. After all, 
if brands can’t convince buyers to 
pay often outrageous premiums, 
then they die. 
Luxury brands have the biggest 
budgets, the most sophisticated 
consumers and the most ambitious 
designers. If an idea works here, it is 
just a matter of time before it filters 
down to the mid-market. 
So what are the latest trends in 
luxury goods? Who better to ask 
than Alison Church, event director 
for easyFairs’ Luxury Packaging 
Exhibition, the UK’s only luxury 
packaging event. 
“The packaging industry is con-stantly 
evolving. When I first started 
working on the show, sustainability 
was topping the agenda,” she says. 
“It’s still important, but a key driver 
behind innovation in the last year 
has been pack differentiation. 
“Shelf stand-out has always been 
paramount, but increasingly brands 
are looking at how to engage with 
their customers beyond the shelf, 
which has led to an increase in 
companies creating an experience 
around their product through their 
packaging, and linking closely with 
their social media and marketing 
strategies. As a result, packaging 
innovation to some extent is being 
driven by consumers who directly 
interact with brands to influence 
their decisions. In general, brands 
today are listening and initiatives 
such as personalised packaging 
are booming.” 
One-offs and collaborations are a 
reliable way to generate this sense 
of uniqueness. Hayley Ard, head of 
consumer lifestyle at trend watch-ing 
consultancy Stylus, points to 
Dom Pérignon champagne’s Sep-tember 
2013 collaboration with 
American artist Jeff Koons as a 
prime example. 
“Koons designed a range of viv-idly 
coloured, limited-edition gift 
sets for the French house’s vintage 
champagnes, influenced by his 
playful, bubble-shaped sculptures,” 
she says. “The packaging, which 
aligns the champagne bottles with 
inflatable toys, appeals strongly to 
the youth market. A bottle of Rosé 
Vintage 2003 is concealed in an 
eye-catching adaptation of Koons’ 
Balloon Venus sculpture – a sea of 
reflective curves in bright fuchsia.” 
BARE TYPOGRAPHY 
Another trend is stripped back ty-pography. 
Ms Ard says: “As consum-ers 
overwhelmed by product choices 
tune out loud signals, luxury brands 
are promoting packaging with pared-down 
typography, sparse layouts and 
short strings of numbers. Sophisti-cated 
monograms replace logos. This 
strategy appeals to consumers who 
value humble brand transparency 
and who choose products based on 
essential information.” 
Increasingly 
brands are looking 
at how to engage 
with their customers 
beyond the shelf 
Image: Getty
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EDITION #0288 
PA Commercial Feature 
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EDITION #0000 
Robots, reality and revolution 
The largest plant in Poland owned by a global-brand 
manufacturer of household cleaning products has 
averaged more than one addition to the production team 
every week for the last two years. What makes this trend 
noteworthy is the fact that all 124 new arrivals are robots 
Klaus Petersen 
Director of marketing (EMEA) 
Mitsubishi Electric Factory Automation 
If you thought robots were the fu-ture, 
you would be wrong; they are 
the present. As evidenced by this 
consumer goods facility outside 
Warsaw, robotic automation is a 
feature of the packaging here-and-now. 
More surprisingly, robots not 
only represent current operating 
technology, they are also green. 
When you look at robotics from an 
energy perspective compared with tra-ditional 
workforce personnel, in a sim-ple 
head-to-head scenario, the carbon 
footprint numbers add up in favour of 
automation, concludes Klaus Petersen, 
director of marketing in Europe, the Mid-dle 
East and Africa (EMEA) for Mitsubishi 
Electric Factory Automation 
“Just by comparing the average foot-print 
of a complete working day,including 
human commute time, the robot emits 
half the CO2. And we have not even con-sidered 
that a Mitsubishi robot could do 
more than 100 pick-and-place move-ments 
a minute, making it several times 
more productive than a human being. At 
the end of the day, the CO2 footprint of 
the produced goods would be many times 
lower using the robot for repetitive tasks. 
Of course, there are both job security 
fears and broader sustainability consid-erations 
to take into account with auto-mation, 
he acknowledges. 
“People are often scared that robotics 
are a cause of job losses in the industry. 
But when you look at the capabilities of 
a robot compared with a human worker, 
the core strengths are completely differ-ent,” 
he says. 
“For humans, repetitive work typically 
leads to employee dissatisfaction and 
often a shortfall in production quality. 
But for a robot this is the perfect envi-ronment. 
Therefore, you’d rather have a 
robot doing the repetitive work, and your 
workforce contributing to optimising 
processes and harnessing their ability 
to adapt to new situations. 
Automation is high on the 
investment agenda for the 
food and beverage sector, 
which accounts for 70 per cent of all 
packaging consumed within the UK 
“If we can combine all these aspects, 
we actually see the use of robots creates 
a win-win situation by enabling the work-force 
to add value with their true skills 
– creating a better, happier and more 
productive working environment – with 
performance against sustainability tar-gets 
also enhanced through reductions 
in the carbon footprint of the manufac-turing 
company.” 
FOOD AND BEVERAGE 
Automation is high on the investment 
agenda for the food and beverage sec-tor, 
which accounts for 70 per cent of all 
packaging consumed within the UK and 
promises the largest growth potential for 
the industry. 
Consumer desire to spend less, 
reduce waste and have fresh food for 
longer has led to market opportunities 
in this sector, says Mitsubishi Electric 
Factory Automation’s original equipment 
manufacturer (OEM) UK solutions man-ager 
Jon Sumner. 
“The key trend relates to reducing 
food waste in the home,” he says. “A re-port 
by WRAP [Waste & Resources Action 
Programme] suggested that the cost of 
discarded food to each UK household 
is around £270 a year, and concerns 
have driven several changes within the 
packaging industry, such as re-sealable 
packs, greater variety in portion and 
pack sizes, plus modifi ed atmosphere 
packaging (MAP). All are designed to 
prolong the useable life of fresh food.” 
Food and beverage, in general, is 
facing a slew of commercial challenges, 
such as slow throughput, lack of profi ta-bility, 
product failures, wastage, excess 
stock, poor information fl ow, plus issues 
with shipping deadlines, traceability and 
regulatory compliance. 
In response, the key benefi ts and ca-pabilities 
of integrated, intelligent auto-mation 
solutions include: 
 Process improvement and 
visualisation; 
 Quality management; 
 Integration into business appli-cations; 
 Reporting and analysis, track 
and trace; 
 Regulatory compliance; 
 Energy saving and optimisa-tion; 
plus 
 Manufacturing intelligence. 
CARBON FOOTPRINT: ROBOT V HUMAN 
The upshot is that traditional mechan-ical 
packaging machine solutions are 
being replaced with the latest servo and 
robotic solutions, which by their very nature 
increase production rates, while simulta-neously 
reducing waste and energy usage. 
WINDS OF CHANGE 
Addressing the major manufacturing 
metrics of energy saving, productivity 
(cost allocation) and quality, all within 
an overarching sustainability frame-work, 
is the automation game chang-er 
for packaging, according to Jamy 
Michel, director vertical industries, 
food and beverage consumer packaged 
goods (FB CPG), EMEA, at Mitsubishi 
Electric Factory Automation. 
“Intelligent automation can improve 
the effi ciency of your production lines, 
respond faster to new market demands 
and maximise the usage of resources. All 
benefi ts are achievable and deliverable 
with full visibility, to enrich society with 
performing technology,” he says. 
If you think such a scenario sounds 
more dream than reality, again you are 
wrong. Mitsubishi Electric robots are al-ready 
handling 4.1 billion biscuits every 
year, plus its equipment is producing and 
packaging 15,000 tons of salty snacks, 
with 2.7 billion litres of dairy products 
delivered in 2013. 
Furthermore, the success stories are 
not simply about speed and volume, 
effi ciency and consumption. An estab-lished 
European name in cakes and 
pastries saw its daily cookie production 
increase from 12,000kg to 22,000kg, 
accompanied by a 20 per cent uplift in 
quality. In the UK, a major dairy com-pany 
not only reduced energy usage 
by up to 173kW per hour using Mit-subishi 
Electric variable speed drives, 
programmable logic controllers (PLCs) 
and human-machine interfaces (HMIs), 
so saving on running costs, but the op-eration 
was also able to down-rate the 
pump motors considerably, saving on 
material costs, too. 
With multiple performance benefi ts 
and resource savings, plus long-term 
customer support enhanced by back-wards 
compatibility of new system 
releases, Mitsubishi Electric is encour-aging 
packaging companies to think 
about lifecycle management in terms of 
“solutions”, not just products. 
“Cultural change is as irresistible as 
the technology driving it,” concludes Mr 
Michel. “Forced to manage the big shift 
to a more sustainable business model, 
the packaging industry sits on the cusp 
of a revolution – and the revolution will 
be automated.” 
MITSUBISHI ROBOT 
Average power consumption = 500W 
In Germany 1kWh = approximately 600g of CO2 
emissions (Statista GmbH) – but, let’s be a bit 
more pessimistic and assume it produces a 
whole 1kg.Therefore, with 240 8-hour working 
days a year, robot footprint = 0.5kW x 8h x 
240 days x 1000g/kWh = 960kg of CO2 
HUMAN WORKFORCE 
Person is living 20km from the factory and driving 
there and back in a car that produces 188g/km. 
Therefore, with 240 8-hour working days a year, 
human footprint = 188g/km x 20km x 2 x 240 
days = 1805kg of CO2
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Healthcare 
Source: Aston University 
1 in 20 patients in the UK take more than 10 
types of medicines a day 
Source: MTS Medication Technologies 
40% of the 40 billion injections each year 
are with reused syringes without 
sterilisation 
Source: World Health Organization 
12:00pm 
Smart packaging can help patients take correct and 
regular doses of medicines, avoiding complications, even 
death, as well as costly waste, writes Celestine Cheong 
he says. But with so many different 
types of packaging and the excess 
amount of information on such a 
small surface, it is no wonder pa-tients 
are left completely bewildered. 
ICONS POINT TO FUTURE 
Simon Wight, managing direc-tor 
of Greenwich Design, says ico-nography 
– disseminating content 
using images – can alleviate the 
confusion. “In the EU, many health 
companies are trying to ensure that 
their packaging works across mul-tiple 
languages,” he explains. “The 
main barrier is language, whereas 
numbers and visuals are universal.” 
Greenwich Design recently rede-signed 
the entire range of packaging 
for Milton Healthcare. 
However, Mr Wight cautions 
against the overuse of iconogra-phy. 
“These are only worth having 
if they’re universally understood,” 
he says, stressing the need for 
more market research on usage. 
Advice to refer to a website is 
another factor that contributes to 
non-adherence. “Being redirected 
to a website requires taking an extra 
step, which is unnecessary,” he says. 
“Customers will choose to believe 
what’s on the pack first. The short-cut 
here is that it gives the patient 
the information on dosage quickly. 
The battle of psychology is done 
in milliseconds.” 
Solving the issue of non-adher-ence 
is not easy. The amount of 
space allocated for on-pack com-munications 
can be split into three 
categories: 50 to 60 per cent for 
the necessary legalese, 25 to 30 
per cent for a company’s own mes-saging, 
leaving only 10 per cent to 
the designer. 
EU REGULATION 
In addition, any medicines listed 
as certain types of “food” will have 
to comply with new EU laws after 
December 13 this year. This new 
regulation will see, for example, 
the “best before” date printed on 
one area of the label in large legi-ble 
print. The new labels must also 
highlight allergens, such as milk 
and nuts, listed in an appendix to 
the regulation. 
The changing colour 
of a syringe can warn 
patients when 
the needle is unsafe 
When sick we may turn to 
medicines to get better. 
However, swallowing pills 
and downing bitter liquids to over-come 
illness can be cumbersome, 
even at the best of times, let alone 
remembering guidelines on when 
to take the next dose. But skipping 
doses, doubling up or not complet-ing 
prescriptions is commonplace. 
This non-adherence to guide-lines 
can lead to undesirable out-comes, 
such as recurring infections 
or side effects. 
In the UK, three people die every 
day from asthma. The Royal College 
of Physicians states that poor ad-herence 
to recommended asthmas 
medication or action plans is part 
of the cause. This non-adherence to 
prescribed medicine sees the NHS 
waste £500 million a year. The fig-ure 
is compounded by 50 per cent of 
patients who do not take their medi-cation 
correctly. In the EU, 200,000 
deaths occur each year because of 
missed doses of medication. 
“£500 million is conservative,” 
says James Murray, sales and mar-keting 
director at MTS Medication 
Technologies, on the cost of non-ad-herence 
in the UK. “It does not in-clude 
the measurement of wasted 
drugs, people who don’t take them, 
additional costs such as people stay-ing 
in hospitals and medication that 
is out of date.” 
In the United States, this cost is 
estimated at a staggering $100 bil-lion 
to $300 billion a year, which 
stands at three times NHS England’s 
entire budget. This includes costs 
from avoidable hospitalisations, 
nursing home admissions and pre-mature 
deaths. 
According to MTS Medication 
Technologies, one in twenty patients 
in the UK take more than ten types of 
medicines each day. “The more types 
of medicine a patient needs to take, 
overall the less compliant they can 
become with respect to their dos-age 
timings,” says Mr Murray, on 
the overwhelming choice of medi-cines 
available, each with a different 
dosage cycle. 
“Patients are at their most vul-nerable 
when they are about to take 
their medicine for the first time,” 
Take Medicine 
£500m wasted in the NHS each year 
through non-adherence to prescribed 
medicines 
200k deaths in the EU a year are because 
of missed medication 
Source: World Health Organization 
World Design Impact Prize, which 
is awarded every two years by the 
International Council of Societies 
of Industrial Design. 
Packaging alone is not the solu-tion. 
It may be that both graphics 
and structure play a role. “Around 
200,000 patients in the UK re-quire 
further support to take their 
medication correctly – above and 
beyond existing adherence sys-tems,” 
says Mr Murray of MTS 
Medication Technologies. 
Consideration of the use of bi-ometrics, 
such as with the new 
Apple Watch, can focus on basic pa-rameters, 
including exercise, diet, 
stress and medication scheduling. 
Then there are “clever card” tech-nologies 
which prompt and record 
medication adherence. As soon as a 
blister is opened a message is sent to 
a cloud-based system letting carers 
and pharmacists know the medica-tion 
has been accessed. 
It is not just medicine that is 
subject to non-adherence issues. 
The World Health Organization es-timates 
up to 40 per cent of the 40 
billion injections administered each 
year are delivered with syringes re-used 
without sterilisation, allowing 
diseases such as Hepatitis B and C 
as well as HIV to be transmitted and 
resulting in 1.3 million in deaths. 
This global healthcare problem 
has led to a redesign in syringe pack-aging 
by the University of Hudders-field 
where the changing colour of 
a syringe can warn patients when 
the needle is unsafe. Like an opened 
carton of milk, the syringe’s expo-sure 
to air, specifically carbon diox-ide, 
activates an ink after a minute, 
turning the label to red. This alerts 
patients to the fact that the sy-ringe 
has been used once and is no 
longer sterile. 
The design, developed by Dr 
David Swann, received the 2014
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Campbell, Dell’s director of pro-curement 
for packaging. “Wheat 
straw is the leftover canes after the 
wheat grains are harvested and is 
treated mostly as waste. In some 
countries farmers burn it, contrib-uting 
to air pollution.” 
Mr Campbell maintains that the 
boxes look and perform like regular 
cardboard, and at end of life can be 
channelled into existing recycling 
streams. This is important when it 
comes to customer disposal of pack-aging 
as the infrastructure must be in 
place to support effective recovery. 
Consumer-facing messaging is 
key here, notes WRAP’s director of 
sustainable food systems Richard 
Swannell. “For packaging, one of the 
most successful interventions has 
been the on-pack recycling label. 
This gives people at home clear in-formation 
about how to recycle the 
packaging in their cupboards and 
helps keep material flowing within 
the economy,” he says. 
Dr Swannell has yet to be 
convinced of the benefits of com-postable 
packaging, feeling it offers 
less “closed-loop” potential than 
recycling in regard to the use of re-sources. 
Mark Shayler, an eco-pack-aging 
expert, is inclined to agree. 
“The consumer likes the idea of 
compostable packaging, but the re-ality 
is it doesn’t compost effective-ly 
yet. You need tightly controlled 
commercial composting facilities 
to make it work,” he says. 
Mr Shayler says the rise of flexi-ble 
packaging, such as plastic bags, 
sweet wrappers and laminated 
pouches, also presents a recovery 
challenge. Data sourced from pack-aging 
compliance scheme operator 
Valpak indicates flexible packaging 
makes up 32 per cent of consumer 
plastic packaging in the UK, with 
virtually all of it – 556,000 tonnes – 
ending up in landfill. 
“Laminated packaging, such as 
pouches, are difficult to deconstruct 
to the core constituents of alumi-num 
and polyethylene; all you can 
do is downcycle them into a very 
inferior quality fibrous product that 
mixes those two things together,” 
he says. 
REPROCESSING TECHNOLOGY 
Moves are now underway to ad-dress 
this. Nestlé and Unilever are 
among a group of companies back-ing 
a project to make plastic-based 
flexible packaging more circular 
through the use of new barrier pol-ymers, 
novel packaging designs and 
smarter reprocessing technology. 
The project is being partly govern-ment 
funded by Innovate UK and 
will run for two years. Industry-wide 
guidelines will be drawn up as part 
of the output. 
“We will be demonstrating im-proved 
recyclability for flexible 
packaging used for both Nestlé and 
Unilever products,” says Liz Mor-rish, 
principal consultant at project 
lead Axion Recycling. Innovate UK’s 
lead specialist for sustainability Dr 
Mike Pitts reckons it could become 
a circular-economy blueprint. 
“We’re very excited about it as it 
contains all the nodes of the new 
network needed to close the loop on 
this form of packaging,” he says. 
End of Life 
The premise 
of a circular 
economy is to design 
out waste from 
industrial systems by 
keeping raw materials 
and products in use 
for as long as possible 
WHAT GOES AROUND 
COMES AROUND… 
New forms of packaging can extend its life or 
upgrade the material for another use, as 
Maxine Perella discovers 
While packaging waste has 
always represented a val-uable 
material resource in 
its own right, more could be done. 
According to the Waste  Resources 
Action Programme (WRAP), in 2012 
the UK recycled 61.4 per cent of its 
packaging, falling short of the EU-27 
average of 64.6 per cent. It currently 
sits in eighteenth position in terms 
of member-state performance. 
A new business agenda – the cir-cular 
economy – is now emerging 
which could accelerate action on 
this front. The premise of a circular 
economy is to design out waste from 
industrial systems by keeping raw 
materials and products in use for as 
long as possible. It is forcing com-panies 
to rethink their approach so 
they retain more of the value of the 
material and energy inputs that go 
into products. 
For packaging, this might mean 
developing products that can be 
upcycled rather than downcycled. 
Unlike recycling, which generally 
downgrades materials, upcycling 
can retain or increase the original 
value of the packaging for its next 
use. Carlsberg Group has targeted 
upcycling as one of the core strands 
of work under its Carlsberg Circular 
Community, a supplier-led initiative 
that aims to optimise the beer mak-er’s 
packaging for smarter reuse. 
“We want to move away from our 
products having a ‘lifetime warran-ty’ 
and towards them having an ‘af-terlife 
warranty’,” explains Simon 
Hoffmeyer Boas, senior corporate 
social responsibility manager at 
Carlsberg Group. He points to an 
example of upcycling being “when 
a refillable bottle is washed and re-filled, 
thus becoming a beer bottle 
once again, or when a can is sent 
back into the marketplace as a new 
product thereby retaining the value 
of the aluminium”. 
In some markets, Carlsberg al-ready 
offers refillable glass bot-tles 
which in some cases are used 
more than 30 times. “Return rates 
do differ by markets, according to 
how efficient the reverse logistics 
setup is, how well the consumer is 
educated in terms of returning the 
used packaging and to what extent 
the incentive structure is defined,” 
Mr Hoffmeyer Boas says. 
USER EXPERIENCE – PROBABLY 
While some of Carlsberg’s inno-vation 
work on this front probably 
goes unnoticed by the consumer, 
such as optimisation of inks and 
lacquers on packaging, on-pack ed-ucational 
messaging can give good 
visibility. However, any sustaina-ble 
alternatives must deliver added 
value to the customer – factors such 
as aesthetics, convenience and user 
experience all come into play. 
The company is mindful of this 
challenge going forward. “We are 
looking into rethinking our packag-ing 
materials and introducing inno-vations 
that challenge the bounda-ries 
of today’s beer packaging. These 
would have a different look and feel 
that would be very apparent to con-sumers,” 
says Mr Hoffmeyer Boas. 
Meanwhile, computer giant Dell 
has a goal of creating 100 per cent 
waste-free packaging by 2020. It has 
taken a different approach, one that 
draws on the principles of biomim-icry 
which uses nature as a template 
for material design. The company is 
making packaging from composta-ble 
and recyclable materials, such 
as bamboo, mushrooms and wheat 
straw. In the case of wheat straw, the 
production process uses 40 per cent 
less energy and 90 per cent less wa-ter 
than traditional methods. 
“We incorporate wheat straw in 
the production of corrugated box-es 
for laptop products, mixing the 
straw with recycled paper fibres to 
create the cardboard,” says Oliver 
32% of UK consumer plastic packaging is 
flexible bags, wrappers and laminates, 
virtually all of which ends up in landfill 
Source: Valpak 
20% cost reduction per hectolitre of beer 
sold to consumers would be possible 
across all markets by shifting from 
disposable to reusable glass bottles 
Source: Ellen MacArthur Foundation 
Paris Christmas 
trees made from 
recycled bottles 
Image: Getty 
61.4% of all UK packaging used by 
households and industry was 
recycled in 2012 
Source: WRAP
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Future of Packaging PDF

  • 1. P04 Innovative solutions for P06 Boxing clever with P13 Healthcare packaging a sustainable future smart products designed to save lives 19/11/14 #0288 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t THIS SPECIAL REPORT IS AN INDEPENDENT PUBLICATION BY RACONTEUR MEDIA FUTURE OF PACKAGING 61.4% of all UK packaging used by households and industry was recycled in 2012 SOURCE: WRAP 7m tonnes of food and drink are thrown away each year by UK consumers SOURCE: WRAP $400bn global consumer packaging market rising to $500bn with industrial end-users SOURCE: EY
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  • 3. RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t 2014 P03 FUTURE OF PACKAGING ONLINE: WWW.RACONTEUR.NET/FUTURE-OF-PACKAGING- Overview Returning home with the shopping, an open-mind-ed consumer approaches the packaging involved as an intrin-sic and essential part of their pur-chase, something of value and ben-efit, rather than simply a potential “waste” problem. They experience the design, the craft, the manufac-ture. They enjoy the unwrapping; they more than like it, they love it. Sound familiar? No. For most people, the reality is rather different: nine out of ten consumers worldwide are less than completely satisfied with the prod-uct packaging they encounter; 91 per cent of Canadians have expe-rienced “wrap rage” or frustration with difficult-to-open packs; and four out of ten in the UK actually hurt themselves attempting to ac-cess goods in the last two years. Demand for packaging is on the rise, however, with global markets forecast to hit $975 billion by 2018. If the general rule of thumb is that resource use and cost attributable to packaging amounts to approx-imately one tenth of the product itself, what would it take for us to learn to love the 10 per cent? Some myth-busting might help. For example, 88 per cent of people believe food packaging is a problem equal to, or bigger than, food waste itself. Wrong. The Love Food Hate Waste campaign shows annual UK emissions from the packaging (11 million tons of CO2) rank nowhere near those from food waste (17 mil-lion tons). Positive benefits need to be re-inforced, as packaging technologist at Marks & Spencer, Simon Oxley, explains: “Product waste has far greater environmental impact than the packaging it comes in. Packaging therefore needs to be designed to keep products as fresh as possible, for as long as possible.” In response, come packaging solutions dubbed “active”, “smart” or “intelli gent”. These can be de-signed to absorb food odours, re-tard oxygen migration, control in-pack humidity, monitor freshness and issue use-by alerts. All of which added functionality extends shelf life for the retailer, and means the usefulness and value of the packag-ing to the purchaser continues back in the kitchen. When it does come to disposal and recycling, however, responsibil-ity stretches far beyond individuals, argues Mr Oxley. “In order to give consumers clear direction when it comes to recycling, we need to align the whole packaging supply chain with local authorities and waste re-covery resources – relying on con-sumers to ‘check local’ should not be a long-term option,” he says. In some cases, major investment is the systemic gamechanger, plain and simple. Novelis has sunk more than $260 million into a plant in Germany for so-called evercan, the first beverage-can material guaran-teed at least 90 per cent recycled. Also, last year saw the launch of the UK’s first dedicated beverage carton recycling facility, by The Alliance for Beverage Cartons and the Envi-ronment (ACE) UK. “Kerbside collection of cartons and UK recycling rates are already increasing,” says ACE UK chief ex-ecutive Richard Hands. “Since the facility opened in September 2013, a further 30 – 7 per cent – of UK local authorities have started collecting.” PACKAGING PERMUTATIONS For packaging recycling infra-structure in general, the meteoric growth in omnichannel retailing will also prove a future factor, with multiple purchase, collection and delivery options, plus associated returns scenarios calling for re-verse logistics. A myriad of prima-ry, secondary and transit packaging permutations in play will make supply-chain trade-offs inevitable in terms of economy, efficiency and waste. For the branding communi-ty chasing differentiation, the temptation is to call for packag-ing makeovers. However, change can bring risk as much as reward, in the experience of Robert Opie, consumer historian and founder of the Museum of Brands, Packag-ing and Advertising, celebrating its 30th anniversary. “Inherently, the consumer doesn’t really like change. They get familiar with and trust brands, so are suspicious of visual disruption. Any packaging redesign must be done with caution, in instalments, rather than one massive leap,” he says. Understanding consumer per-spectives also motivates a more ho-listic approach to design, as Chris Sherwin, head of sustainability at Seymourpowell, explains. “The biggest mistake industry makes is splitting product and packaging de-sign from each other. This leads to a poor, unintegrated experience for consumers. It usually means mon-ey invested in product development and cut in packaging,” he says. “We should always remember that the stuff, the pack, the com-munications – it’s ‘all the product’ in the eyes of consumers.” Of course, many innovative and luxurious examples of pack-aging success stories will shortly be experienced around the globe, as gift-giving season arrives – everything from personalised and interactive packaging, to containers that are edible. Among the boxes and bows there will be wow-factor branding show-pieces, such as Nike Air trainers in a bubble of air or water-resist-ant Festina watches immersed in water. Then, post-New Year revelry, overindulgers will tackle tamperproof caps, courtesy of the healthcare market. In among all the festivities, spare a thought for the silent majority of more mundane packaging, just doing its job. Learn to love the 10 per cent. Packaging plays an essential part in selling, but continues to battle a bad image despite growing demand and ingenious innovation, writes Jim McClelland Distributed in Publishing Manager David Kells Managing Editor Peter Archer Head of Production Natalia Rosek Commissioning Editor Jim McClelland Design, Infographics & Illustration The Design Surgery www.thedesignsurgery.co.uk Contributors Although this publication is funded through advertising and sponsorship, all editorial is without bias and sponsored features are clearly labelled. For an upcoming schedule, partnership inquiries or feedback, please call +44 (0)20 3428 5230 or e-mail info@raconteur.net Raconteur is a leading publisher of special-interest content and research. Its publications and articles cover a wide range of topics, including business, finance, sustainability, healthcare, lifestyle and the arts. Raconteur special reports are published exclusively in The Times and The Sunday Times as well as online at www.raconteur.net The information contained in this publication has been obtained from sources the Proprietors believe to be correct. However, no legal liability can be accepted for any errors. No part of this publication may be reproduced without the prior consent of the Publisher. © Raconteur Media Packaging solutions can be designed to absorb food odours, retard oxygen migration, control in-pack humidity, monitor freshness and issue use-by alerts ELISABETH BRAW Europe correspondent at Newsweek, she writes regularly about sustainability for Guardian Sustainable Business. CELESTINE CHEONG Freelance environment communications specialist,she writes for a range of business and environmental publications. FELICIA JACKSON Editor at large of Cleantech magazine and author of Conquering Carbon, she specialises in issues concerning the transition to a low-carbon economy. JIM McCLELLAND Sustainable futurist, speaker, writer and social-media commentator, his specialisms include built environment, corporate social responsibility and ecosystem services. CHARLES ORTON-JONES Former Professional Publishers Association Business Journalist of the Year, he was editor-at-large of LondonlovesBusiness.com and editor of EuroBusiness magazine. MAXINE PERELLA Environmental journalist, she writes on corporate sustainability, circular economy and resource risk. MIKE SCOTT Freelance journalist, specialising in environment and business, he writes regularly for the Financial Times, The Guardian, Forbes and 2degrees Network. TAKING THE WRAPS OFF INNOVATION Image: Getty $975bn global packaging sales forecast by 2018 Source: Smithers Pira 4% forecast annual growth in world packaging market to 2018 Source: Smithers Pira 30 more local authorities started kerbside carton collection following the opening of the UK’s first dedicated recycling facility Source: ACE UK
  • 4. P04 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING 19/11/14 EDITION #0288 Sustainability Innovative solutions point to a sustainable packaging future, as Elisabeth Braw reports 4.2m tonnes are equivalent to filling 8,400 Olympic-sized swimming pools Source: WRAP 95% less energy is needed to manufacture a drinks can from recycled aluminium than to make it from new material Source: Department for Environment, Food & Rural Affairs These days, residents of Austin, Texas can often be found at a futuristic trading place, a shop full of tall bins where well-known brands are no-where to be found. In fact, the usual bags and boxes containing the prod-ucts are nowhere to be found ei-ther. in:gredients, which opened its doors two years ago, eschews pack-aging, selling groceries in bulk to customers who bring their own bags and containers. “Initially some people found it difficult to remember to bring con-tainers, but people learn quickly,” says Josh Blaine, in.gredients’ man-ager. Apparently so, because in.gre-dients get frequent inquiries from would-be zero-packaging shopkeep-ers and earlier this year one opened in Berlin. Like in.gredients, Original Unverpackt raised its initial capital through crowdsourcing and it has gone even further than the Texas store, selling absolutely everything packaging free. Is this the future of packaging? Given that the average European discards 159kg of packaging material each year, and that developing coun-tries are quickly acquiring European and North American waste-genera-tion habits, reducing the amount of plastic, paper and cardboard used to hold our purchases has become a serious matter. Granted, recycling is increasing – most European Union member states meet the EU’s 55 per cent recycling rate – but repurposing waste consumes resources too. Eu-romonitor, a business intelligence firm, reports that growth in bottled water consumption has slowed as a result of consumer concerns over the bottles’ environmental cost. And in a recent report, EY notes that consumer concerns in combi-nation with rising commodity prices have made reducing the amount of packaging a top priority. RAW MATERIAL PRICES UP Esben Alslund-Lanthén, a re-search analyst at Sustania, a Copen-hagen- based sustainability think-tank, says: “Solutions that reduce or even eliminate packaging are the ones which will have the biggest im-pact, for sure. But we’re not going to completely eliminate packaging waste and thanks to rising raw ma-terial prices, companies are starting to think about more efficient pack-aging solutions.” Indeed, zero-packaging is far from the only trend on the ascent. “A lot of the current interest in packaging innovation stems from the fact that more food is travel-ling greater distances and product integrity is paramount,” explains Professor Frank Dunshea, of the University of Melbourne’s master of food and packaging innovation programme. “Some of the more promising trends are re-usable and recyclable materials, temperature and environment-sensing packaging and innovative materials.” Over the next 40 years, world food production is expected to grow by 50 per cent. Among the sustain-able packaging food may well travel in are bottles and packaging from Bio-on, an Italian company that makes biodegradable packaging from agricultural waste, or packag-ing from NatureWorks, which uses carbon instead of oil. And packaging innovation is go-ing beyond food. Replenish’s answer to plastic waste is a pioneering re-fillable spray bottle for detergents. Superstore giant Walmart now sells Replenish’s bottles under the brand name Cleanpath. Computer technology giant Dell, for its part, recently started using plastic made from greenhouse gas emissions. California-based Newlight makes its AirCarbon plastic by captur-ing greenhouse gasses – currently methane from farms – and mix-ing it with biocatalysts. The result is plastic products that look and behave just like regular ones, but perform a crucial environmental function as well. The technology isn’t new, but the cost connected with the biocata-lyst had prevented greenhouse gas emission plastics from becoming commercially viable. “Our break-through was building a biocatalyst that was nine times more effective,” says Mark Herrema, Newlight’s chief executive. Since introducing AirCarbon earlier this year, Newlight has been fighting to keep up with demand. And Mr Herrema sees huge growth potential. “Landfills produce very high volumes of greenhouse gas emissions, as do oil fields that flare gas,” he notes. “We could simply set up production there. It will have a big impact on carbon emissions, but we want to become a new model for carbon emissions altogether. They should be treated as a resource, not a headache.” In addition to AirCarbon, Dell uses biodegradable foam made from mushrooms to transport its servers and has for the past several years packed some of its products in cardboard boxes made from bam-boo, which replenishes itself faster than other trees. But are all the sustainable bottles, boxes and foams missing the point? Helén Williams thinks so, at least as far as food is concerned. “For the past 20 years, we’ve been minimis-ing packaging,” says the environ-mental scientist at the University of Karlstad in Sweden, who special-ises in packaging innovation. “But worldwide the number of house-holds is increasing and households are getting smaller. What we need more than less packaging is packag-ing in different sizes, which will help minimise waste.” FOOD WASTE Food is indeed thrown away at an alarming rate; in some coun-tries, up to 40 per cent. The United Nation’s Food and Agriculture Or-ganization reports that 1.6 billion tonnes of food is wasted each year, releasing 3.3 tonnes of CO2-equiv-alent greenhouse gas emissions into the atmosphere. The answer, argue Dr Williams and other analysts, is for food re-tailers to offer products in different sizes. Several years ago, a Swedish meat company introduced pâté in duo-packs, thus reducing the risk of it being discarded half-eaten. With the family dinner in decline world-wide, food companies are begin-ning to focus more on smaller food packaging sizes. Which brings us back to Josh Blaine at in.gredients. After having started with 70 per cent packag-ing- free products, the store now reduced the share to 50 per cent. “It’s pretty much impossible for a neighbourhood grocery store to have zero packaging,” he concedes. Still, the inquiries keep coming WHEN LESS IS MORE Berlin's Original Unverpackt store offers nuts and other goods for sale unpackaged Image: Getty 7m tonnes of food and drink are thrown away each year by UK consumers of which 4.2m tonnes are avoidable Source: WRAP
  • 5. P05 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING ONLINE: WWW.RACONTEUR.NET/FUTURE-OF-PACKAGAING- 2014 Lately the versatile mushroom has added an altogether new role to its rep-ertoire – as a packaging ingredient. “Everyone wants to do good things for the planet, but companies make their purcha-sing decisions based on cost and what best protects their product,” says Eben Bayer, chief executive and co-founder of biomaterials company Ecovative. “We offer a product that’s cost competitive and distribution competitive.” Welcome to the new world of pack-aging, where sustainable can also mean competitive. Though the world’s oil supply isn’t going to end any time soon, packaging materials based on renewable raw materials also provide an attractive alternative to petrochem-ical- based packaging foam with brand names such as Styrofoam. Ecovative’s packaging resembles Styrofoam and contains not just mushroom roots, but also agricultural waste. Using a pioneering process, Ecovative blends the roots with the agricultural waste, which results in a sticky mass that can be shaped into foam-like packaging shapes as well as insulation, even surfboards. The shapes are then heat-treated in spe-cial rooms to prevent the mushrooms from growing. “We had to develop the manufacturing process ourselves,” says Mr Bayer. “Now it’s about getting production to industrial scale.” In a radical departure from traditional packaging, Ecovative’s mushroom packaging can not only be recycled, but also composted, adding nutrients to users’ gardens. According to Esben Alslund-Lanthén of the Danish sustainability think-tank Sustainia, Ecovative’s biggest advantage is its use of agricultural by-products that can’t be used for food production. “The mushroom foam is particularly useful for protective plas-tics, which is primarily used to ensure that products aren’t damaged during transportation,” he says. “And the fact that the foam is biodegradable brings considerable environmental benefits because much of our packaging ends Case Study MUSHROOMS NOT OIL up in the oceans, nature or landfills.” Ecovative customers include comput-er technology company Dell, which uses the foam for its servers, as well as furniture-maker Steelcase, the American home furnishing chain Crate & Barrel and Stanhope-Seta, a UK-based laboratory instrument firm. And according to Mr Bayer, there’s no limit to the company’s growth potential: “If IKEA called tomorrow, yes we could meet their demand. We’d just have to build another plant.” The Swedish furniture retailer may indeed be calling to talk, not just about packaging foam. The reason? Ecovative has developed a second product, one that Mr Bayer predicts will have an even bigger impact. “We’ve discovered a way of making the glue that holds wood panels together without formaldehyde, but with the same or even better qualities than the formaldehyde-based kind,” he says. “And it’s not poisonous.” Still, given that making mushroom foam consumes energy, using less packaging remains an indisputably better option. “Yes, using less packag-ing is better,” Mr Bayer acknowledges. “But human behaviour is hard to change. Even though it’s possible to recycle [petrochemical-based] polysty-rene, very l Image: Ecovative ittle of it is recycled.”
  • 6. P06 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING 19/11/14 EDITION #0288 Digital Revolution Improvements in digital printing, and the use of packaging to drive in-tegration between goods and the internet of things, means the tech-nology is now a key to producing “smart” products. But Paul Young, head of packag-ing services at DHL Supply Chain, warns it is important for companies to understand which problems digi-tal packaging can solve, rather than simply following the trend. QR codes, for example, have historically been the main form of digital communication on pack-aging and, while there have been some successful uses, there are also limitations. Jon Wilkins, marketing manager of European Automation, says: “We are reviewing our packaging and, interestingly, we will be dropping the QR codes. Hardly anybody uses them and they’ve had no impact on the customer.” Mike Banach, senior research manager at Plastic Logic, says he believes that in the short term pack-aging innovation will be focused primarily on labelling for security and prevention of fraud. The Inter-national Chamber of Commerce has estimated that the total economic impact of counterfeiting and piracy in 2015 alone will be between $1.2 billion and $1.7 billion. “Brand owners are looking for secure labelling that has some us-er- input mechanism [image sensor or touch pad] and output device [display] integrated on the same tag,” he says. Plastic Logic’s flexible transistor technology is enabling the fabrication of these compo-nents on packaging substrates such as PET or polyethylene terephtha-late. The ability to track high-value goods from development to point of use might have a significant impact on the ability to generate fakes. FOOD REGULATION Similar innovation is being driv-en by increased regulation in the food supply chain, especially fol-lowing challenges such as the 2013 horsemeat scandal. Between 30 per cent and 50 per cent of food produced globally never reaches the consumer, often thrown away due to problems ascertaining its freshness. Smart labelling reduces the human-error factor by pro-viding a visual indication of fresh-ness, which crosses language and cultural barriers. Companies, including ThinFilm and Insignia Technologies, have developed ways of monitoring tem-perature control in the global supply chain. ThinFilm is developing labels that monitor temperature changes during shipping and store the data for later analysis. Insignia Tech-nologies has created labels using Digital packaging looks set to transform markets, the supply chain and brand-consumer communication, writes Felicia Jackson BOXING CLEVER WITH DIGITAL temperature responsive pigments that can be easily incorporated into plastic films and inks which then display these colour-changing sensing properties. This type of innovation could also have a major impact in healthcare, particularly in the developing world, with the distribution of medicines and vaccines where lack of clarity about freshness or temperature changes in transportation can often lead to waste. Joe Morgan at Matter of Form says: “Medical companies are cur-rently spearheading a revolution in digital pharmaceutical packag-ing with methods such as ‘dial-a-dose’ smart-cap concept for drugs. This displays the number of times medication is consumed as well as alerting the user when they need to take their dose and even con-necting to healthcare centres to monitor consumption.” Such innovations make it easier for patients to control their dosag-es, which is becoming increasingly important with ageing populations. There is no doubt that the best-known developments in packaging have come about through innova-tion in marketing and brand com-munications. QR codes may have led the way in enabling people to get more information about products, but brand-consumer interaction is now moving further and faster. DIGITAL-MEDIA CHANNEL As co-founder of EVRYTHING Andy Hobsbawn points out, the falling costs of technology, com-bined with the mass adoption of mobile devices and ubiquitous broadband connectivity, “enables brands effectively to expand the limited on-pack real estate into the digital world, turning their prod-ucts into an owned digital-media channel, enabling them to develop a one-to-one marketing relationship with consumers”. Katherine Torrence, global cli-ent engagement director at Red- Works, says: “Traditionally product personalisation was considered to be a high-end marketing tech-nique that catered to the appeal of luxury brands. However, with the evolution of the digital age, several brands can now easily channel and adapt personalisation to the mass market. Coca-Cola’s ‘Share a Coke’ campaign is perhaps one of the most successful to capture the attention of the world.” There are other well-known campaigns which have used an aug-mented- reality approach to gen-erate customer interaction. LEGO created a campaign which enabled customers to scan a barcode and see a 3-D version of their planned build. Heinz made their ketchup label scannable, enabling access to a rec-ipe, list of ingredients and a teaching video. While Appy used Tetra Pak cartons to expand their social media interaction with customers, through customising online photos. Investing in innovation Page 08 New technologies and new ways of interacting with the customer are highly sought after, and it is this that will drive innovation. Of course, chipsets and active sensor tags may be currently economically challenging for consumer packaged goods. NFC (near-field communi-cation) or RFID (radio-frequency identification) can cost up to 20p a pack, depending on volume, while chipsets using Bluetooth, wi-fi or other active technologies can cost upwards of £6 per unit. But as Mr Hobsbawn concludes: “The key to the viability of design options is being able to justify the return on investment or ROI. Im-plementing a form of digital trigger on a pack will impact packaging cost to some extent, even if simply to in-clude a URL and call to action, but if a brand considers it in the right way, there is an ROI case to be made.” With the evolution of the digital age, brands can now easily channel and adapt personalisation to the mass market Image: Getty New York music fans create personalised Coke bottles at a Mikky Ekko concert
  • 7. P07 RACONTEUR.NET PA RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING ONLINE: WWW.RACONTEUR.NET/FUTURE-OF-PACKAGING- 2014 Commercial Feature /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING 19/11/14 EDITION #0000 Taking care to combat the counterfeiters Ageing populations and growing counterfeits are driving the need for innovative packaging solutions, says Essentra carton helping to reduce energy use with-in the supply chain and minimise waste during the packing of pharmaceuticals. IMPROVING SECURITY Wherever there is good news of mar-ket growth, particularly involving big-name brands, there are unscrupulous opportunists trading in substandard and illegal goods. And pharmaceutical products and the packaging surrounding them are no exception to this rule. It is estimated that approximately 15 per cent of the global pharmaceu-tical industry is counterfeit product. This varies widely in developed and developing countries, but it exists everywhere. Healthcare packaging has a critical role to play as a method to authenticate branded products, and enable consumers and government officials to identify genuine versus counterfeit products. Pharmaceutical manufacturers have indeed acknowledged the role that packaging can play in their overall strategies to protect their customers, as indicated by the fact that the glob-al anti-counterfeit, anti-tampering and authentication market is projected to grow at a rate of 14.1 per cent over the next five years, with authentication technologies performing higher at 16.3 per cent, due to increasing awareness of counterfeit products. So how do companies utilise their packaging to provide an added layer of protection and identification of counter-feit products? In general, the best solu-tions are multi-layered and deployed throughout the supply chain, from phar-maceutical materials supply to the final packaged product. Solutions range from “covert” fea-tures for use by customs agencies, au-thorised distributors and other parties with access to high-tech readers or oth-er equipment, to sophisticated “overt” identifiers for those who have to rely on the evidence of their own eyes. Coding adds another level and from the possible interaction with QR codes, through to expert-level forensic features, the use of multi-layer designs and secu-rity features, brand owners and generic pharmaceutical producers have a num-ber of options in their armoury to protect their products and the end-consumer. For Essentra, being ahead of the game on the issue of security and protec-tion is a cornerstone of the company’s success. “We have recognised the im-portance of providing brand owners and patients with the confidence of product authenticity in areas where pharmaceu-tical counterfeiting is a real problem. Our portfolio of authentication technol-ogies is world class and already being deployed in pharmaceutical carton pro-duction in countries such as China,” says Mr Waugh. In healthcare markets, Essentra’s expertise in printing, inks and pack-aging technologies delivers proven results, whether meeting the needs of the European Union Falsified Med-icines Directive or protecting global brands from counterfeit. “Counterfeiting of pharmaceuti-cal products is a serious challenge”, says Mr Waugh. “Its importance to the market is reflected in the investments that we have made to develop a sec-tor- leading position in the provision of brand authentication solutions for healthcare packaging. “Counterfeiters are sophisticated and dynamic, and in order to contin-ue to help our customers defend their brands and protect their patients, we continue to invest and develop new technologies to retain the advantage, as fakers’ abilities evolve. It’s a fight that will probably never end – and we are determined to keep fighting.” Essentra is a FTSE 250 company and a leading global provider of essential functional components, packaging and securing solutions to a diversified blue-chip customer base. Its packaging business focuses on delivering value-adding innovation, quality and service to customers through a range of cartons, tapes, leaflets, foils, labels and authentication for the healthcare, consumer and specialist packaging, point-of-sale, and paper and board industries. Customers in more than 100 countries are served from facilities operating in ten countries. Essentra recently announced the further significant expansion of its pharmaceutical and health and personal care packaging capabilities, with the proposed acquisition of Clondalkin Specialist Packaging Division. As the worlds’ population ages we are increasingly relying on health-care products to support us in our later years. Exactly how these crit-ical medicines and goods reach us in safe and secure, yet accessible, packaging, carrying intelligible in-structions and promoting brand confidence is, however, anything but straightforward. The global pharmaceutical market is predicted to total between $1.135 trillion and $1.235 trillion by 2017. An often overlooked element of this is the packaging that these pharmaceutical products are delivered in to consumers. Estimated to be valued at $78.79 billion by 2018, healthcare packaging plays a vital role in not just the delivery of phar-maceuticals to patients, but also deliv-ery of essential information. Being both large and highly com-plex, the sector exhibits clear growth patterns, according to Malcolm Waugh, group commercial director at Essentra. “Like many other industries, packaging is experiencing rapid growth in new econ-omies and emerging markets, such as India, China and Brazil,” he says. “An ageing demographic and increased in-cidence of systemic diseases are also strong drivers worldwide” Globally, the number of “older” peo-ple, aged 60 or over, is expected to more than double from 841 million people in 2013 to over 2 billion in 2050, according to the United Nations. This means that, as a proportion of the world population, more than one in five people (21.1 per cent) will be classified as “older” by 2050. This demographic dynamic calls not just for more product from the pack-aging sector, but different priorities. GLOBAL MEGATREND As Mr Waugh explains: “The ageing population is a global megatrend and is driving both growth and innovation, as users’ needs change within healthcare and the packaging they use. “It is no longer just enough to demon-strate tamper evidence to consumers; it must be accessible tamper-evident packaging. Nor is printing in small font sizes acceptable any more, as phar-maceutical companies need to provide patients with information and patients seek to understand more about the med-icines they are taking.” Responsibility to minimise the en-vironmental impact of packaging is another significant and growing factor in innovation programmes and man-ufacturing processes. In healthcare packaging, this can manifest itself via efficiencies that are gained in the sup-ply chain via improvements in product assembly which reduce waste and energy consumption. Companies are supporting the drive for efficiency through innovations such as Essentra’s Combopack™ where a leaflet is already supplied integrated within the For Essentra, being ahead of the game on the issue of security and protection is a cornerstone of the company’s success HEALTHCARE PACKAGING $1.135trn global pharmaceutical market value Source: IMS Market Prognosis $79bn pharmaceutical packaging market by 2018 Source: Pharmaceutical Packaging Market – Global Trends & Forecast to 2018 15% of the global pharmaceutical industry is substandard or counterfeit product Source: Substandard and counterfeit medicines: a systematic review of the literature 14.1% growth in the value of the anti-counterfeit packaging market by 2019 Source: MarketsandMarkets
  • 8. P08 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING 19/11/14 EDITION #0288 Investments in Innovation Source: Smithers Pira www.smitherspira.com TOP 3 BUMP MARK AIDPOD So often treated as an afterthought, packaging can be integral to the impact and success of a product, as Mike Scott reports PACKING A PUNCH Consumer goods giant Unilever continues its campaign to reduce the organisation’s environmental impact with a new deodorant can that holds the same amount of product as its predecessor, but cuts the amount of aluminium used by around a quarter and halves the amount of propellant gas. By 2020 the company aims to reduce the weight of packaging by one third by using lighter materials, optimising structural and material design, developing more concentrated products, and eliminating unneces-sary packaging. To date it has cut the weight of packaging per consumer by 11 per cent. Its new deodorant can design, which won the Diamond Award in the 2014 DuPont Packaging Awards, means that 53 per cent more cans fit on to a pallet. This translates into 35 per cent fewer lorries needed to transport the product, saving fuel and greenhouse gas emissions. The company claims the smaller cans are “the first major packaging reduction initiative for aerosol deodorants since they were introduced in the 1960s”. Unilever created a new £20-million production line at its factory in Leeds. Initially, the cans were used just for its female deodorant brands, but having saved 77 tons of aluminium in a year – enough to make 38,000 bicycles – it extended the new cans to its male range as well. The initiative follows Unilever’s introduction in 2007 of a new formu-lation for Persil washing liquid, which concentrated the same number of washes into a bottle one third the size, resulting in one third of the packaging, one third the water use and only one third the required transport compared to diluted liquids. At the other end of the scale is Bump Mark, a packaging innovation that has not even gone into production yet, but could in time replace “best before” dates on food. Bump Mark is a “bio-reactive food expiry label” that tells you exactly how fresh your food is simply by running your finger over the label. It uses gel-atine to model the decaying process of food. “As the gelatine decays, it becomes a liquid when it expires,” says Solveiga Pakštaite, who invented the label while studying industrial design at Brunel University. “If it’s smooth, then you’re good to go, but if you start to feels bumps as the gelatine breaks down, be cautious.” The label has won an award from the James Dyson Foundation and Brunel’s Inclusive Design Award. Ms Pakštaite, 23, has a patent pending on the label, and is in talks with retailers and tech-nology development companies. Food waste is a huge issue as every year consumers in rich countries waste almost as much food as the entire net food production of sub-Saharan Africa, according to the United Nations Environment Programme. Ms Pakštaite’s original inspiration was to help visually impaired consumers to know when their food was safe to eat, as currently the only indication is a printed date. But, even though almost 300 million people around the world have some form of visual impairment, she says: “I knew that the solution must appeal to sighted people also, because the sad reality is that new solutions only get implemented if the benefits are useful to the majority.” In parts of sub-Saharan Africa, one in seven children die from prevent-able diseases, notably diarrhoea, partly because there are no medicines available. Yet, at the same time, it is possible to buy a bottle of Coca-Cola almost anywhere – according to The Economist, more than 36 billion bottles of Coke were sold in Africa in 2008. UK-based design consultancy pi global created AidPod, a packaging and distri-bution programme to treat diarrhoea, for ColaLife, a charity that piggy-backs on the “last mile” of Coca-Cola’s world-leading distribution network to deliver medicines to remote areas. The AidPod, which won the 2013 DuPont Packaging Award, is a self-con-tained anti- diarrheal kit that tucks between bottles in Coca-Cola crates. The key to the product’s success is that the wedge-shaped kits are large enough to contain a big enough dose of medicine, but small enough not to displace any Coke bottles and thus affect the company’s bottom line. AidPod had to meet strict guidelines covering medication containers. They are securely sealed with a strong film that can withstand severe impact, maintain pack integrity and prevent contamination. The latest version of the AidPod container has evolved to become part of the kit itself, serving as both a single, measured dose for mixing and as a drinking vessel. In the first 12 months of the trial, 25,000 kits were sold to retailers in Zambia, who sell them on to custom-ers. When the ColaLife trial started in September 2012, no child in the trial areas received the recommended treatment for diarrhoea. One year later, 45 per cent of children did. DEODORANT CANS PACKAGING OUTLOOK WORLD PACKAGING CONSUMPTION BY END-USE SECTOR 2013 $ billions (2013 prices and exchange rates ) 324 240 92 INDUSTRY MARKET SHARE AND VALUE OF PACKAGING PRODUCTS 38% 18% 5% 3% 36% 87 33 22 $161bn $76bn Source: World Packaging Organisation Beverages Pharmaceutical products ? Food Cosmetic packaging Other Total $797bn Industrial and transport Food Other consumer Drinks Healthcare Cosmetics $21bn $13.3bn $153bn
  • 9. P09 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING ONLINE: WWW.RACONTEUR.NET/FUTURE-OF-PACKAGING- 2014 Opinion SUSTAINABLE PACKAGING IS NO WASTE Do not dismiss packaging as a waste of materials, says Jane Bickerstaffe, director of INCPEN, the Industry Council for research on Packaging & the Environment The European Commis-sion’s proposals for future policy on packaging, pub-lished in July, focus almost exclu-sively on what should be done with packaging at the end of its life. The proposals largely overlook the role that packaging plays in protect-ing food and other goods on their journey from farm or factory into people’s homes. They also overlook the fact that ten times more resources are used to make products than to make the packaging that protects them. They therefore underestimate the need to ensure that companies choose the most appropriate packaging to prevent product waste. In the next year or so, the Eu-ropean Parliament and govern ments of EU member states will give their views on the commission’ proposals. Businesses need to take this op-portunity to brief MEPs and gov-ernment officials to ensure future policy leaves sufficient flexibility for packaging to respond to demo-graphic and lifestyle changes as well as environmental issues. While environmental considera-tions are very important, companies have to take into account a wide range of variables, including cost and functional requirements, when they decide what packaging to use. In addition they work out the best combination of primary, secondary and transport packaging. This can be at odds with initia-tives from policymakers who, like members of the public, are often only aware of primary, sales packag-ing and may not grasp that there are inevitable trade-offs between levels of packaging. For example, reducing the weight of sales packaging may mean that secondary packaging has to be increased and vice versa. Each packaging material has spe-cific properties that provide protec-tion against different hazards and prevent product wastage in differ-ent ways. Champagne needs a heavy glass bottle, whereas a vacuum skin pack protects and extends the shelf life of red meat; a mobile phone needs a strong board box. How a piece of packaging is treat-ed at the end of its life is far less important than how it enables the supply chain to operate effective-ly and deliver products in perfect condition. Recycling is not always the right thing to do. It can use more resources than it saves. In recent years there has been a shift in attitudes. People are more aware of the need to conserve resources, the im-portance of reducing waste, especially waste of food, and the need to reduce energy consumption. It is good to see a holistic ap-proach receiving so much atten-tion, but packaging manufacturers and retailers have been doing all these things for many years. Un-fortunately, even now, many people still dismiss packaging as a waste of materials. Importantly, there are two key things to remember: • Without packaging, well over 90 per cent of the products we buy – all liquids, powders, granules, tissues, all imported foods such as coffee and oranges, let alone fragile, costly items such as computers and televi-sions – would not be available; • Companies need to be profit-able, and packaging materials cost money and reduce profits, so no business is intentionally going to use packaging it does not need – companies have a strong commer-cial incentive to do more with less. INCPEN’s members are manu-facturers and retailers from across the supply chain who work togeth-er to promote responsible packag-ing for sustainable supply chains. A top priority for our work in coming months will be to share our research and knowledge with policymakers. Companies have a strong commercial incentive to do more with less WORLD PACKAGING CONSUMPTION BY REGION 2013 A B C D $797bn $176bn $48bn $25bn $19bn E F G E - North America F - South and Central America G - Asia H - Australia 1 19% $179bn $43bn $292bn $16bn 2 14% 3 11% 7 7.5% 4 9% World A - Western Europe B - Eastern Europe C - Middle East D - Africa 5 8.5% 6 8% 8 7% 9 7% 10 7% TOP 10 FASTEST GROWING NATIONAL PACKAGING MARKETS Turkey India Poland Phiippines UK FORECAST PACKAGING CONSUMPTION BY END-USE SECTOR 2013-18($ BILLIONS) 2013 2018 Top 10 countries Brazil Indonesia Taiwan China Lithuania Egypt 1 2 3 4 5 6 7 8 9 10 0 2 4 6 8 10 Food +1.4 Drinks +1.3 Healthcare +1.9 Cosmetics +0.8 Other consumer +1 Compound annual growth rate (%) 2013-18 Source: World Packaging Organisation Source: Smithers Pira www.smitherspira.com Source: Smithers Pira www.smitherspira.com
  • 10. P10 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING 19/11/14 EDITION #0288 Packaging Trends FROM SUPERMARKET SHELF INTO THE SHOPPING BASKET The supermarket is a warzone with thousands of brands fighting for sales. Charles Orton-Jones shows how a brand can win the battle and seize shoppers’ attention Marketers like to think of themselves as puppet masters. They pull invisi-ble strings to make consumers leap and dance. The diabolical geniuses of the packaging industry give cre-dence to this. A tweak here, a change of material there and sales can plummet or soar. Take Andrex. For six years, the Andrex brand of toilet tissue fell. Owners Kimberly-Clark attributed the decline to increased competi-tion. Supermarket own-brands are well made, well marketed and en-joy prime position on the shelves. Maybe Andrex’s reign as the num-ber- one British brand of loo roll was over. Enter the packaging team. Design consultancy Elmwood was asked to revamp the Andrex packaging. The result? A 13 per cent rise in volume sales, in the midst of a 50 per cent marketing budget cut. The improve-ment meant sales of other Andrex products rose, such as the premi-um quilted brand, which was up 15 per cent. How was this achieved? Fortu-nately, Simon Preece of Elmwood is keen to share his secrets. He says the Andrex victory is down to the theory known as biomechanical triggers. “We have learnt that humans re-spond in a predictable and consist-ent way to a certain stimulus. The reptilian part of the brain can be triggered at an elemental level. The hormone serotonin can be released by a stimulus; neuropeptides and other hormones too,” he says. This much is well known. Spi-ders widely trigger revulsion, mint smells a sense of calm, black and yellow – as wasps remind us – will trigger our sense of fear. There are more subtle levels, however. CUSPS AND CURVES “We respond to shapes, such as cusps and curves. Cusps are used to trigger danger signals. They get our attention. Disney uses this bril-liantly. The Wicked Witch in Snow White has cusps in her hair, eyes and clothes. A three year old knows she’s evil. The typography for Ma-leficent is composed of cusps,” says Mr Preece. Packaging in the end Page 15 “Curves, by contrast, make us feel reassured. We are nurtured by curves – our mother’s curves – from an early age. You can build this logic into packaging.” The challenge for Andrex was to make it stand out. “We invest no emotion in buying toilet roll,” he says. “There is three seconds of thinking and that is it. So how do we get consumers to gravitate towards our product?” Elmwood went for a curves and cusps combo. “We used cusp marks on the Andrex brand mark, fram-ing it to grab your attention. The cusps make sure the Andrex name is the first thing you see. Then we emphasise the curves of the pack. We used matte white ink to get rid of the shininess. The old packs were in a reflective waxy polythene pack which was no better than own-brand. We introduced curved window shapes on the pack. This makes the rolls look chunky, but soft to touch.” The language got a makeover. “We don’t just say ‘white’, we say ‘Classic White’. It sounds like a pre-mium brand. Instead of ‘four pack’ we say ‘Four Famously Soft Rolls’ or ‘Gorgeously Soft Rolls’.” The layout was decluttered. And finally, the Andrex puppy was given a new look. “We used a technique called ‘above and below’,” says Mr Preece. “When you photograph something from above it puts the viewer in a position of responsi-bility. We wanted to make the con-sumer feel responsible for the pup-py. We tilted the puppy’s head to a non-threatening angle, so it isn’t a wolf looking at you. It is submissive. And the puppies head sits on the su-permarket shelf. It is pleading with you, looking you in the eye, saying ‘Buy me!’” The new packaging was rolled out to Andrex’s full global range, includ-ing wipes and children’s products. The sales rise, which was achieved, it is worth stressing, despite a plung-ing marketing budget, proves the bi-omechanical trigger theories really do manipulate consumers. HAZARD WARNING So what should brand managers take from this tale? The first les-son is that there ought to be logic behind artistic packaging consid-erations. But there are other issues too. Changing packaging comes with a hazard warning. Chris Lumsden, managing di-rector of brand consultancy Good, points out: “Because customers are often looking for cues when rushing through a store, often on autopilot, changing a pack too much can lead them to miss a redesigned brand and choose another. This links to the backlash some brands face when they change their packaging. Trop-icana redesigned and then reverted back to its previous look. Familiarity is the greatest tool a brand can use to ensure recognition.” Any changes you make need to overwhelm this downside. Another rule is that “evidence” isn’t always reliable. Tony Nunan, managing director of Leeds-based design agency Visuality, says: “If your strategy is based on feedback from conventional research, such as focus groups and interviews, it’s probably flawed. Brand recog-nition in supermarkets takes place in a fraction of a second. It’s a sub-conscious process and, because of this, it’s almost impossible for re-spondents to describe. “If you want to understand visi-bility, you need to use techniques, such as eye-tracking, which get closer to what’s really happening at the point of purchase.” He adds another caveat: “There’s a widespread misconception that if you make something look dif-ferent, it will stand out from the crowd. This is often untrue. Shop-pers learn how to recognise brands and categories using a small num-ber of visual cues. If you change these cues, without managing the change properly, there is a real chance you’ll render your pack invisible.” In conclusion: you can use bio-mechanical triggers and strong de-sign logic to plan an attack on the consumer’s brain. But there is an internal logic to the supermarket to consider as well. If you want to inveigle consumers into snapping up your products, you’ll need to be master of every factor. If you want to understand visibility, you need to use techniques, such as eye-tracking, which get closer to what’s really happening at the point of purchase Image: Getty
  • 11. RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING ONLINE: WWW.RACONTEUR.NET/FUTURE-OF-PACKAGAING- 2014 Unusual materials are playing an increasing role. Design agency Sedley Place created a new look for Johnnie Walker whisky. Sedley Place director Ron Cregan says: “Diageo’s Johnnie Walker Willow Pattern Limited Editions, created for the Johnnie Walker houses in Shanghai and Beijing, are made of porcelain in a direct homage to the Willow Pattern porcelain so belov-ed by previous generations. The bottles have a weight in the hand which is also cool and smooth to the touch because of the porcelain fin-ish. Other limited editions, such as Johnnie Walker’s Epic Dates range, feature inset pewter labels and engraved bottles. “When packaging uses the finest materials in this way, it assumes a visual language that conveys brand aspects such as quality, authenticity, heritage and sheer pleasure.” Coley Porter Bell’s revamp of Perrier-Jouët took a similarly re-strained, but outré, route. “The subtle artisan craftsmanship evi-dent on the print finishes, neck foils and monogram seals were refined to reflect the brand’s distinctive col-our palette and enhance the luxury codes in a subtler, more harmonious way,” says Coley Porter Bell chief ex-ecutive Vicky Bullen. Ostentation is out. Restrained, refined, unique and subtle are in. Naturally, the lower-tiered prod-ucts will follow suit, meaning the luxury brands will soon need a new iteration. But for now, that’s the dominant ethos. Luxury Goods TOP-DOWN TRENDS SET PACE Luxury goods showcase the latest techniques in packaging. So what is the luxury industry telling us right now? Charles Orton-Jones reports If you want to steal ideas for outstanding packag-ing, then the luxury sec-tor is the place to start. After all, if brands can’t convince buyers to pay often outrageous premiums, then they die. Luxury brands have the biggest budgets, the most sophisticated consumers and the most ambitious designers. If an idea works here, it is just a matter of time before it filters down to the mid-market. So what are the latest trends in luxury goods? Who better to ask than Alison Church, event director for easyFairs’ Luxury Packaging Exhibition, the UK’s only luxury packaging event. “The packaging industry is con-stantly evolving. When I first started working on the show, sustainability was topping the agenda,” she says. “It’s still important, but a key driver behind innovation in the last year has been pack differentiation. “Shelf stand-out has always been paramount, but increasingly brands are looking at how to engage with their customers beyond the shelf, which has led to an increase in companies creating an experience around their product through their packaging, and linking closely with their social media and marketing strategies. As a result, packaging innovation to some extent is being driven by consumers who directly interact with brands to influence their decisions. In general, brands today are listening and initiatives such as personalised packaging are booming.” One-offs and collaborations are a reliable way to generate this sense of uniqueness. Hayley Ard, head of consumer lifestyle at trend watch-ing consultancy Stylus, points to Dom Pérignon champagne’s Sep-tember 2013 collaboration with American artist Jeff Koons as a prime example. “Koons designed a range of viv-idly coloured, limited-edition gift sets for the French house’s vintage champagnes, influenced by his playful, bubble-shaped sculptures,” she says. “The packaging, which aligns the champagne bottles with inflatable toys, appeals strongly to the youth market. A bottle of Rosé Vintage 2003 is concealed in an eye-catching adaptation of Koons’ Balloon Venus sculpture – a sea of reflective curves in bright fuchsia.” BARE TYPOGRAPHY Another trend is stripped back ty-pography. Ms Ard says: “As consum-ers overwhelmed by product choices tune out loud signals, luxury brands are promoting packaging with pared-down typography, sparse layouts and short strings of numbers. Sophisti-cated monograms replace logos. This strategy appeals to consumers who value humble brand transparency and who choose products based on essential information.” Increasingly brands are looking at how to engage with their customers beyond the shelf Image: Getty
  • 12. P12 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING 19/11/14 EDITION #0288 PA Commercial Feature 1 i f t OF PACKAGING 19/11/14 EDITION #0000 Robots, reality and revolution The largest plant in Poland owned by a global-brand manufacturer of household cleaning products has averaged more than one addition to the production team every week for the last two years. What makes this trend noteworthy is the fact that all 124 new arrivals are robots Klaus Petersen Director of marketing (EMEA) Mitsubishi Electric Factory Automation If you thought robots were the fu-ture, you would be wrong; they are the present. As evidenced by this consumer goods facility outside Warsaw, robotic automation is a feature of the packaging here-and-now. More surprisingly, robots not only represent current operating technology, they are also green. When you look at robotics from an energy perspective compared with tra-ditional workforce personnel, in a sim-ple head-to-head scenario, the carbon footprint numbers add up in favour of automation, concludes Klaus Petersen, director of marketing in Europe, the Mid-dle East and Africa (EMEA) for Mitsubishi Electric Factory Automation “Just by comparing the average foot-print of a complete working day,including human commute time, the robot emits half the CO2. And we have not even con-sidered that a Mitsubishi robot could do more than 100 pick-and-place move-ments a minute, making it several times more productive than a human being. At the end of the day, the CO2 footprint of the produced goods would be many times lower using the robot for repetitive tasks. Of course, there are both job security fears and broader sustainability consid-erations to take into account with auto-mation, he acknowledges. “People are often scared that robotics are a cause of job losses in the industry. But when you look at the capabilities of a robot compared with a human worker, the core strengths are completely differ-ent,” he says. “For humans, repetitive work typically leads to employee dissatisfaction and often a shortfall in production quality. But for a robot this is the perfect envi-ronment. Therefore, you’d rather have a robot doing the repetitive work, and your workforce contributing to optimising processes and harnessing their ability to adapt to new situations. Automation is high on the investment agenda for the food and beverage sector, which accounts for 70 per cent of all packaging consumed within the UK “If we can combine all these aspects, we actually see the use of robots creates a win-win situation by enabling the work-force to add value with their true skills – creating a better, happier and more productive working environment – with performance against sustainability tar-gets also enhanced through reductions in the carbon footprint of the manufac-turing company.” FOOD AND BEVERAGE Automation is high on the investment agenda for the food and beverage sec-tor, which accounts for 70 per cent of all packaging consumed within the UK and promises the largest growth potential for the industry. Consumer desire to spend less, reduce waste and have fresh food for longer has led to market opportunities in this sector, says Mitsubishi Electric Factory Automation’s original equipment manufacturer (OEM) UK solutions man-ager Jon Sumner. “The key trend relates to reducing food waste in the home,” he says. “A re-port by WRAP [Waste & Resources Action Programme] suggested that the cost of discarded food to each UK household is around £270 a year, and concerns have driven several changes within the packaging industry, such as re-sealable packs, greater variety in portion and pack sizes, plus modifi ed atmosphere packaging (MAP). All are designed to prolong the useable life of fresh food.” Food and beverage, in general, is facing a slew of commercial challenges, such as slow throughput, lack of profi ta-bility, product failures, wastage, excess stock, poor information fl ow, plus issues with shipping deadlines, traceability and regulatory compliance. In response, the key benefi ts and ca-pabilities of integrated, intelligent auto-mation solutions include: Process improvement and visualisation; Quality management; Integration into business appli-cations; Reporting and analysis, track and trace; Regulatory compliance; Energy saving and optimisa-tion; plus Manufacturing intelligence. CARBON FOOTPRINT: ROBOT V HUMAN The upshot is that traditional mechan-ical packaging machine solutions are being replaced with the latest servo and robotic solutions, which by their very nature increase production rates, while simulta-neously reducing waste and energy usage. WINDS OF CHANGE Addressing the major manufacturing metrics of energy saving, productivity (cost allocation) and quality, all within an overarching sustainability frame-work, is the automation game chang-er for packaging, according to Jamy Michel, director vertical industries, food and beverage consumer packaged goods (FB CPG), EMEA, at Mitsubishi Electric Factory Automation. “Intelligent automation can improve the effi ciency of your production lines, respond faster to new market demands and maximise the usage of resources. All benefi ts are achievable and deliverable with full visibility, to enrich society with performing technology,” he says. If you think such a scenario sounds more dream than reality, again you are wrong. Mitsubishi Electric robots are al-ready handling 4.1 billion biscuits every year, plus its equipment is producing and packaging 15,000 tons of salty snacks, with 2.7 billion litres of dairy products delivered in 2013. Furthermore, the success stories are not simply about speed and volume, effi ciency and consumption. An estab-lished European name in cakes and pastries saw its daily cookie production increase from 12,000kg to 22,000kg, accompanied by a 20 per cent uplift in quality. In the UK, a major dairy com-pany not only reduced energy usage by up to 173kW per hour using Mit-subishi Electric variable speed drives, programmable logic controllers (PLCs) and human-machine interfaces (HMIs), so saving on running costs, but the op-eration was also able to down-rate the pump motors considerably, saving on material costs, too. With multiple performance benefi ts and resource savings, plus long-term customer support enhanced by back-wards compatibility of new system releases, Mitsubishi Electric is encour-aging packaging companies to think about lifecycle management in terms of “solutions”, not just products. “Cultural change is as irresistible as the technology driving it,” concludes Mr Michel. “Forced to manage the big shift to a more sustainable business model, the packaging industry sits on the cusp of a revolution – and the revolution will be automated.” MITSUBISHI ROBOT Average power consumption = 500W In Germany 1kWh = approximately 600g of CO2 emissions (Statista GmbH) – but, let’s be a bit more pessimistic and assume it produces a whole 1kg.Therefore, with 240 8-hour working days a year, robot footprint = 0.5kW x 8h x 240 days x 1000g/kWh = 960kg of CO2 HUMAN WORKFORCE Person is living 20km from the factory and driving there and back in a car that produces 188g/km. Therefore, with 240 8-hour working days a year, human footprint = 188g/km x 20km x 2 x 240 days = 1805kg of CO2
  • 13. P13 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING ONLINE: WWW.RACONTEUR.NET/FUTURE-OF-PACKAGING- 2014 Healthcare Source: Aston University 1 in 20 patients in the UK take more than 10 types of medicines a day Source: MTS Medication Technologies 40% of the 40 billion injections each year are with reused syringes without sterilisation Source: World Health Organization 12:00pm Smart packaging can help patients take correct and regular doses of medicines, avoiding complications, even death, as well as costly waste, writes Celestine Cheong he says. But with so many different types of packaging and the excess amount of information on such a small surface, it is no wonder pa-tients are left completely bewildered. ICONS POINT TO FUTURE Simon Wight, managing direc-tor of Greenwich Design, says ico-nography – disseminating content using images – can alleviate the confusion. “In the EU, many health companies are trying to ensure that their packaging works across mul-tiple languages,” he explains. “The main barrier is language, whereas numbers and visuals are universal.” Greenwich Design recently rede-signed the entire range of packaging for Milton Healthcare. However, Mr Wight cautions against the overuse of iconogra-phy. “These are only worth having if they’re universally understood,” he says, stressing the need for more market research on usage. Advice to refer to a website is another factor that contributes to non-adherence. “Being redirected to a website requires taking an extra step, which is unnecessary,” he says. “Customers will choose to believe what’s on the pack first. The short-cut here is that it gives the patient the information on dosage quickly. The battle of psychology is done in milliseconds.” Solving the issue of non-adher-ence is not easy. The amount of space allocated for on-pack com-munications can be split into three categories: 50 to 60 per cent for the necessary legalese, 25 to 30 per cent for a company’s own mes-saging, leaving only 10 per cent to the designer. EU REGULATION In addition, any medicines listed as certain types of “food” will have to comply with new EU laws after December 13 this year. This new regulation will see, for example, the “best before” date printed on one area of the label in large legi-ble print. The new labels must also highlight allergens, such as milk and nuts, listed in an appendix to the regulation. The changing colour of a syringe can warn patients when the needle is unsafe When sick we may turn to medicines to get better. However, swallowing pills and downing bitter liquids to over-come illness can be cumbersome, even at the best of times, let alone remembering guidelines on when to take the next dose. But skipping doses, doubling up or not complet-ing prescriptions is commonplace. This non-adherence to guide-lines can lead to undesirable out-comes, such as recurring infections or side effects. In the UK, three people die every day from asthma. The Royal College of Physicians states that poor ad-herence to recommended asthmas medication or action plans is part of the cause. This non-adherence to prescribed medicine sees the NHS waste £500 million a year. The fig-ure is compounded by 50 per cent of patients who do not take their medi-cation correctly. In the EU, 200,000 deaths occur each year because of missed doses of medication. “£500 million is conservative,” says James Murray, sales and mar-keting director at MTS Medication Technologies, on the cost of non-ad-herence in the UK. “It does not in-clude the measurement of wasted drugs, people who don’t take them, additional costs such as people stay-ing in hospitals and medication that is out of date.” In the United States, this cost is estimated at a staggering $100 bil-lion to $300 billion a year, which stands at three times NHS England’s entire budget. This includes costs from avoidable hospitalisations, nursing home admissions and pre-mature deaths. According to MTS Medication Technologies, one in twenty patients in the UK take more than ten types of medicines each day. “The more types of medicine a patient needs to take, overall the less compliant they can become with respect to their dos-age timings,” says Mr Murray, on the overwhelming choice of medi-cines available, each with a different dosage cycle. “Patients are at their most vul-nerable when they are about to take their medicine for the first time,” Take Medicine £500m wasted in the NHS each year through non-adherence to prescribed medicines 200k deaths in the EU a year are because of missed medication Source: World Health Organization World Design Impact Prize, which is awarded every two years by the International Council of Societies of Industrial Design. Packaging alone is not the solu-tion. It may be that both graphics and structure play a role. “Around 200,000 patients in the UK re-quire further support to take their medication correctly – above and beyond existing adherence sys-tems,” says Mr Murray of MTS Medication Technologies. Consideration of the use of bi-ometrics, such as with the new Apple Watch, can focus on basic pa-rameters, including exercise, diet, stress and medication scheduling. Then there are “clever card” tech-nologies which prompt and record medication adherence. As soon as a blister is opened a message is sent to a cloud-based system letting carers and pharmacists know the medica-tion has been accessed. It is not just medicine that is subject to non-adherence issues. The World Health Organization es-timates up to 40 per cent of the 40 billion injections administered each year are delivered with syringes re-used without sterilisation, allowing diseases such as Hepatitis B and C as well as HIV to be transmitted and resulting in 1.3 million in deaths. This global healthcare problem has led to a redesign in syringe pack-aging by the University of Hudders-field where the changing colour of a syringe can warn patients when the needle is unsafe. Like an opened carton of milk, the syringe’s expo-sure to air, specifically carbon diox-ide, activates an ink after a minute, turning the label to red. This alerts patients to the fact that the sy-ringe has been used once and is no longer sterile. The design, developed by Dr David Swann, received the 2014
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  • 15. P15 RACONTEUR.NET /COMPANY/RACONTEUR-MEDIA /RACONTEUR.NET @RACONTEUR 1 i f t FUTURE OF PACKAGING ONLINE: WWW.RACONTEUR.NET/FUTURE-OF-PACKAGING- 2014 Campbell, Dell’s director of pro-curement for packaging. “Wheat straw is the leftover canes after the wheat grains are harvested and is treated mostly as waste. In some countries farmers burn it, contrib-uting to air pollution.” Mr Campbell maintains that the boxes look and perform like regular cardboard, and at end of life can be channelled into existing recycling streams. This is important when it comes to customer disposal of pack-aging as the infrastructure must be in place to support effective recovery. Consumer-facing messaging is key here, notes WRAP’s director of sustainable food systems Richard Swannell. “For packaging, one of the most successful interventions has been the on-pack recycling label. This gives people at home clear in-formation about how to recycle the packaging in their cupboards and helps keep material flowing within the economy,” he says. Dr Swannell has yet to be convinced of the benefits of com-postable packaging, feeling it offers less “closed-loop” potential than recycling in regard to the use of re-sources. Mark Shayler, an eco-pack-aging expert, is inclined to agree. “The consumer likes the idea of compostable packaging, but the re-ality is it doesn’t compost effective-ly yet. You need tightly controlled commercial composting facilities to make it work,” he says. Mr Shayler says the rise of flexi-ble packaging, such as plastic bags, sweet wrappers and laminated pouches, also presents a recovery challenge. Data sourced from pack-aging compliance scheme operator Valpak indicates flexible packaging makes up 32 per cent of consumer plastic packaging in the UK, with virtually all of it – 556,000 tonnes – ending up in landfill. “Laminated packaging, such as pouches, are difficult to deconstruct to the core constituents of alumi-num and polyethylene; all you can do is downcycle them into a very inferior quality fibrous product that mixes those two things together,” he says. REPROCESSING TECHNOLOGY Moves are now underway to ad-dress this. Nestlé and Unilever are among a group of companies back-ing a project to make plastic-based flexible packaging more circular through the use of new barrier pol-ymers, novel packaging designs and smarter reprocessing technology. The project is being partly govern-ment funded by Innovate UK and will run for two years. Industry-wide guidelines will be drawn up as part of the output. “We will be demonstrating im-proved recyclability for flexible packaging used for both Nestlé and Unilever products,” says Liz Mor-rish, principal consultant at project lead Axion Recycling. Innovate UK’s lead specialist for sustainability Dr Mike Pitts reckons it could become a circular-economy blueprint. “We’re very excited about it as it contains all the nodes of the new network needed to close the loop on this form of packaging,” he says. End of Life The premise of a circular economy is to design out waste from industrial systems by keeping raw materials and products in use for as long as possible WHAT GOES AROUND COMES AROUND… New forms of packaging can extend its life or upgrade the material for another use, as Maxine Perella discovers While packaging waste has always represented a val-uable material resource in its own right, more could be done. According to the Waste Resources Action Programme (WRAP), in 2012 the UK recycled 61.4 per cent of its packaging, falling short of the EU-27 average of 64.6 per cent. It currently sits in eighteenth position in terms of member-state performance. A new business agenda – the cir-cular economy – is now emerging which could accelerate action on this front. The premise of a circular economy is to design out waste from industrial systems by keeping raw materials and products in use for as long as possible. It is forcing com-panies to rethink their approach so they retain more of the value of the material and energy inputs that go into products. For packaging, this might mean developing products that can be upcycled rather than downcycled. Unlike recycling, which generally downgrades materials, upcycling can retain or increase the original value of the packaging for its next use. Carlsberg Group has targeted upcycling as one of the core strands of work under its Carlsberg Circular Community, a supplier-led initiative that aims to optimise the beer mak-er’s packaging for smarter reuse. “We want to move away from our products having a ‘lifetime warran-ty’ and towards them having an ‘af-terlife warranty’,” explains Simon Hoffmeyer Boas, senior corporate social responsibility manager at Carlsberg Group. He points to an example of upcycling being “when a refillable bottle is washed and re-filled, thus becoming a beer bottle once again, or when a can is sent back into the marketplace as a new product thereby retaining the value of the aluminium”. In some markets, Carlsberg al-ready offers refillable glass bot-tles which in some cases are used more than 30 times. “Return rates do differ by markets, according to how efficient the reverse logistics setup is, how well the consumer is educated in terms of returning the used packaging and to what extent the incentive structure is defined,” Mr Hoffmeyer Boas says. USER EXPERIENCE – PROBABLY While some of Carlsberg’s inno-vation work on this front probably goes unnoticed by the consumer, such as optimisation of inks and lacquers on packaging, on-pack ed-ucational messaging can give good visibility. However, any sustaina-ble alternatives must deliver added value to the customer – factors such as aesthetics, convenience and user experience all come into play. The company is mindful of this challenge going forward. “We are looking into rethinking our packag-ing materials and introducing inno-vations that challenge the bounda-ries of today’s beer packaging. These would have a different look and feel that would be very apparent to con-sumers,” says Mr Hoffmeyer Boas. Meanwhile, computer giant Dell has a goal of creating 100 per cent waste-free packaging by 2020. It has taken a different approach, one that draws on the principles of biomim-icry which uses nature as a template for material design. The company is making packaging from composta-ble and recyclable materials, such as bamboo, mushrooms and wheat straw. In the case of wheat straw, the production process uses 40 per cent less energy and 90 per cent less wa-ter than traditional methods. “We incorporate wheat straw in the production of corrugated box-es for laptop products, mixing the straw with recycled paper fibres to create the cardboard,” says Oliver 32% of UK consumer plastic packaging is flexible bags, wrappers and laminates, virtually all of which ends up in landfill Source: Valpak 20% cost reduction per hectolitre of beer sold to consumers would be possible across all markets by shifting from disposable to reusable glass bottles Source: Ellen MacArthur Foundation Paris Christmas trees made from recycled bottles Image: Getty 61.4% of all UK packaging used by households and industry was recycled in 2012 Source: WRAP