Business continuity strategy to combat coronavirus (covid 19) - innova global technology march 2020 - v2

Public For Innova Global Technology’s Clients and Friends Innova Global Technology, Inc. | 877-IGT-4YOU (448-4968)
Business Continuity Strategy to
Combat Coronavirus (COVID-19)
Information Technologies to combat work disruptions and changes as companies react to
growing health concerns - Coronavirus (COVID-19)
#WFH #WorkfromHome

IGT’s Analysis, Roadmap, and Solutions
Overview
Problems to Address
Our Experience
Understanding the Challenge
The Challenges
Actions to Take
IT Solutions
Reducing Disruption
Cloud Business Applications
Cloud Business Phone
Cloud Video Conferencing
Data, Voice, & Video Security
Process
Contact Us

Innova Global Technology, Inc. | 877-IGT-4YOU (448-4968)
Overview
The health and wellbeing of small and large businesses, their customers, partners, employees and the overall community is
the top priority. Due to the growing concern around the coronavirus (COVID-19), and in alignment with the best practices
laid out by the CDC, WHO and other relevant entities, we have decided to communicate our success story addressing how
we managed disruptions or changes as companies react and minimize business impact due to growing health concerns.

Problems to Address
1
Workplace vs. Coronavirus: ‘No One Has a
Play Book.’ As such, Interruption Is
Inevitable. Plan the Plan. You Can Work
From Home, do so until Further Notice.
2
Take Advantage of Secure Cloud Apps.
Business Continuity Through Leveraging
Mature and Tested Cloud Based
Technology which present fast deployment,
fast adoptions, Scalability, Security and ease
of use for Employee and Customer Remote
access
3
Assisting Employees and Customers to
Change their Daily Business routines and
by extension, their way of life. This event is
not an exception or one time event during
our business lives.
4
Listen to the advice of Local Health
Authorities, review the Centers for Disease
Control and Prevention (CDC)’s Interim
Guidance.

IGT’s Personal Experience
COVID-19 took us for a loop recently, with an original announcement of a case
in Orange County, CA where our Headquarters is located. Followed up by one of
our own IGT Family Members experiencing ﬂu like symptoms. After a
productive visit and some testing, we took a deep sigh of relief when we found
out that the member of our team had Inﬂuenza B (Flu Type B).
However, with the concerns around COVID-19 this shock to our day to day lives
had the same net result, in a business sense it was damaging. There was a sense
of the unknown that affected operations and it caused us to focus and
implement the best business continuity solutions to assist not only ourselves
but our Clients, now and in the future.

Understanding The
Challenges

Challenges: USA &
North America
The COVID-19 is expanding out of control, may be
a pandemic
As of 3/10/2020 COVID-19: U.S. at a Glance is:
● Total cases: 647
● Total deaths: 25
● Jurisdictions reporting cases: 36 (includes
District of Columbia)
Business Implications:
● Quick Recovery - Consumer conﬁdence
there does not fully recover until end Q2
● Global Slowdown - Pandemic and recession

Actions to Take
● Create a Business Continuity Plan
● Protect your Employees
● Protect your Clients and Customers
● Communicate and Stay in Communication with your
Vendors, Clients, Partners, and Customers
● Make your Business... “Remote Work Ready”
● Set up a Cross-Functional health Response Team
● Stabilize the business operations and supply chain
● Practice the plan and deploy tested and mature
solutions
● Figure out How to support response efforts
● Diversiﬁcations of Resources “More Severe Than
Thought”
● Evolutionize the Business Mindset

Trend Analysis
● The US Trends for past 90 days is
displayed in the graph and the map
( 3/10/2020)
● As the Coronavirus worsens,
companies will renew focus on
collaboration and remote work and
implementing remote software
tools

Is Your Organization Prepared?

Is Your Organization Prepared?
● Do You Have Disaster Recovery Plan?
● Do you Emergency Remote Work Ready Plan and
Strategy
● Do you have a Pandemic Business Continuity Plan?
● Do you have a Portable Device, Mobile Device
Management System?
● Do you have Remote Work Device Plan
● Do you Have Secure Remote Access Plan
● Is all the information needed to conduct your
business available on Cloud?
● Are all systems and software required to conduct
your business available remotely?
● Have you identiﬁed the processes & activities that
can and can not be carried out remotely?

Information
Technology
Solutions

ProducCloud Desktop applications, storage & more - Google
G suite
Take advantage G Suite and other cloud based tools
● Communicate
● Collaborate
● Organize
● Engage
Reach colleagues,
vendors, partners, and
clients wherever you or
they may be.
Everything you and your
team need to be
productive, anywhere
and everywhere.
Manage users, devices,
and data security and
easily from anywhere.
Store files and find what
you need instantly,
online, offline, on all
your devices securely.
Reduce Disruption to
Operations & Business

Cloud Based Business Phone
Take advantage of secure VOIP cloud based phone system with WFH
Option (Work From Home) Click here
Computer: Install the cloud based VOIP desktop app, or use web client
Cell phone: Download the iOS or Android app to access to your cloud
based VOIP on mobile.
Home phone: Add Employee home phone to your cloud based VOIP
account
Desk phone: Transfer all calls to your cloud based VOI
Video Call : Use your cloud based VOIP system to have video calls
WFH
option
If you or your company will be working away
from the ofﬁce in the coming weeks, we are
offering Dialpad Pro Business free for a
limited time to help keep you connected. This
includes G Suite Integration Click here

Cloud Video Conferencing
Leverage video If you can’t say it face-to-face, do it over video. Stay
connected to your contacts and teams by turning your camera on.
● For one to one: Use Your VOIP cloud based system and video call
to connect with another user. You can also share your screen
when using the native app.
● For meetings: Google Hangout and UberConference make it easy
for you to see everyone and to collaborate over screen share. Click here

Data, Voice, Video
Communications &
Security

Data Security
● G Suite customers' data is encrypted when it's on a disk, stored on
backup media, moving over the Internet, or traveling between data
centers. Encryption is an important piece of the G Suite security
strategy, helping to protect your emails, chats, Google Drive ﬁles, and
other data.
● Google started in the cloud and runs on the cloud, so it's no surprise
that we fully understand the security implications of powering your
business in the cloud. Because Google and our enterprise services run
on the same infrastructure, your organization will beneﬁt from the
protections we've built and use everyday. Our robust global
infrastructure, along with dedicated security professionals and our
drive to innovate, enables Google to stay ahead of the curve and offer a
highly secure, reliable, and compliant environment.

Voice Security
● It’s never been more Important to consider Productivity
Apps and Solutions like Cloud Based VoIP for Business
● VoIP Cloud Based Business Phone System
Communications across applications should be
encrypted using modern security standards.
● Calls over the VoIP network, as well as in transit web
requests are encrypted using TLS and application data
that is permanently stored at rest uses AES 256-bit
within Google Cloud Platform
If you or your company will be working away from the ofﬁce
in the coming weeks, we are offering Dialpad Pro Business
free for a limited time to help keep you connected. Click here

Video Private Conferencing
● If you have distributed your Conference number and URL, The
video conferencing system ensures there is an extra layer of
security. With locking features for your browser and mobile,
video conferencing system makes sure all participants on a call
are documented and meant to be there. If you or your company will be
working away from the ofﬁce in the
coming weeks, we are offering D
UberConference Business free for a
limited time to help keep you
connected. Click here

Process
Leverage with Cloud IT Leaders
Time is short, thus select the best, most secure
voice, data and video cloud applications with
world wide access with proven security and
scalability.
Choose the Best
Your Cloud based applications have to be the
best , at lowest cost and highest security
offered within the industry
Contact us, we can help!
Innova Global Technology Inc.
Call: 1(877)-448-4968
Email: Contactus@innovaglobal.com

Reach out to our Newly Formed
‘Business Continuity Team’ B.C.T.
LEARN HOW TO PREPARE IN CASE OF THE NEED
TO SHIFT TO VIRTUAL BUSINESS SOLUTIONS
bct@innovaglobal.com
877-IGT-4YOU (448-4968)
24/7/365 Help Desk Support Line:
855-IGT-4YOU (448-4968)

Thank You,
Please Heed all Warnings and
Recommendations from Public
Health Oﬃcials and Stay Safe!

Business continuity strategy to combat coronavirus (covid 19) - innova global technology march 2020 - v2

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