1. PSP3: Pre- and Post-Work Experience Assessment Non-Sandwich Route
Student Name: David Quilliam
Course: Chemistry
Assessor Name: Suzanne Lea
Assessor Position: Head of Department
1st
Assessment
Date:
SKILL AREA Student Assessor
Examples / comments Examples / comments
A. COMMUNICATION
2. e.g. clear, effective speech In my new role I am engaging with
with a wide range of people – from
junior placement staff like myself,
experienced work colleagues and
Clinicians across a number of
medical professions.
Initially, I lacked confidence, but this
improved as I learned the systems
and made contact with clinicians.
I am learning to address medical
consultants and secretaries to gather
information, seek clarifications and
request documentation, whilst
explaining my requirements clearly,
deadlines for completion, and the
need for them to assist me.
I need to write letters requesting
information using department
standard formats.
I can see I am not getting thorugh as
much as my colleagues – but I am
getting better and looking at ways to
improve the way I work.
I am getting more comfortable in
guiding the junior doctors through
completion of their application.
David established himself quickly,
and making a good impression.
He has a great manner, and is
engaging and personable with the
people he contacted and worked
with.
- expressiveness
-
-
explanatory ability
writing skills
Score
0-10
Score
0-10
- communicating with people at different
levels
7 6
3. B. WORKING WITH OTHERS
e.g. co-operating
- getting on with people I am working to get on with everyone
– from different backgrounds and see
myself able to engage with some
easier than others and rely on my
team to support and coach.
I believe I am settling in well and am
accepted within the team.
- contributing to teamwork
- working under supervision
-
-
supervising
working with people at different levels
Score
0-10
Score
0-10
7 6
C. IMPROVING OWN PERFORMANCE
4. e.g. enthusiasm, commitment I have no experience of NHS,
payment procedures and
administration at this level, but I am
able to gain an understanding of the
context of the work.
I am focussed on timekeeping and
attendance, carefully planning my
journey to work (driving) and decided
it was important to dress
appropriately and work business
casual clothes to maintain a
professional image.
Working to expected performance
targets I am required to manage my
time, and make appointments to
align with the availability of the
clinicians I needed to speak to.
When addressing the junior doctors
he shows a good level of maturity
and professionalism.
David is punctual and maintains a
good level of organisation and focus
in the workplace.
- willingness to learn
- initiative, resourcefulness
taking responsibility
-
-
maturity
attendance, punctuality
Score
0-10
Score
0-10
- personal organisation/work planning 6 7
SKILL AREA Student Assessor
Examples / comments Examples / comments
D. PROBLEM SOLVING
5. e.g The nature of the work presents its
own challenges – in terms of missing
information, language barriers,
scheduling and prioritising.
For example – understanding how
long certain information would take to
collect, initiating work, then planning
next steps later in a week. Where
certain information is not available – it
my team are showing me how to
research other ways of verifying
identification.
David has been able to complete
some of the more complex cases,
and is keeping good records, a
promising start.
- prioritising tasks
- defining problems
-
-
taking action
grasping main points
Score
0-10
Score
0-10
- locating information 7 7
E. INFORMATION TECHNOLOGY
e.g I already have good Microsoft
products skills and am learning the
use of company business
applications.
Skills such as document
management, attachments, copying
and pasting information are new.
David has good IT skills and has
adopted the company IT systems
well.
- using word processing package
- using other p.c. packages
using databases
Score
0-10
Score
0-10
- using company specific IT 8 7
F. APPLICATION OF NUMBERS
e.g
6. - calculating / evaluating Data management is a key part of my
responsibilities. My chemistry
disciplines are helping me with this.
The core business systems required
capture of data to indicate the validity
and completeness of employment
materials.
I have always been comfortable with
numerical analysis.
-
-
checking results / accuracy
estimating
Score
0-10
Score
0-10
- recording / presenting data 7 7
7. SKILL AREA Student Assessor
Examples / comments Examples / comments
G. WORKING PRACTICE I have been taken through induction
and orientation ensuring I am able to
work safely in the building, with
awareness of the necessary safety
procedures. I have to follow strict NHS
regulations for data security and
confidentiality, which requires me to
encrypt emails.
Clearly – confidentiality is imperative –
given the nature of personal
information I handle.
It is my first experience in a large
office setting – and an interesting
insight into the responsibilities of the
individual and company to ensure a
safe and efficient workplace.
David understands his
responsibilities and the obligations
on him.
He has settled in well and adapted
to the workplace.
(i) Knowledge
e.g
- function / principles of equipment
- safety regulations / procedures
- knowing reasons for particular work
practices
Score
0-10
6
Score
0-10
7
- background / theoretical knowledge
(ii) Work Skills
8. e.g careful and safe working practice I have been able to quickly grasp the
scope of the role, the business tools
and systems that needed to be
maintained.
My Chemistry and laboratory
experience worked very well for me –
as I understand the need to follow the
detail steps and controls associated
with the work.
David showed that he is competent
in the use of computers and tools
needed for his role.
- manual dexterity
- correct use of equipment / methodology Score
0-10
Score
0-10
- follow methods / protocols 6 7
- competent in a range of activities
(iii) Quality of work
e.g accuracy
- reliability of service The role is all about detail – gathering
multiple data sources together to
create a single profile.
David is reliable, I believe that he is
working efficiently within his team
and I am receiving good feedback.
- attention to detail
- level of service
- efficiency Score
0-10
Score
0-10
- meets deadlines 7 7
- resilience under pressure
9. SKILL AREA Student Assessor
Examples / comments Examples / comments
H. PROFESSIONAL / ORGANISATIONAL
AWARENESS
e.g general presentation The company is responsible for the
employment of junior doctors and dentists
for the NHS for multiple host trusts. It
provides a central service to apply NHS
standards of verification to candidates,
and gathers the necessary evidence to
safely employ and pay.
For the various stakeholders – it
isimportant that I was trustworthy, and
maintained high standards of
confidentiality throughout.
David appears to understand how the
company works and the need for
confidentiality and professionalism.
- personnel issues
- professional ethics
- confidentiality
- company structure Score
0-10
Score
0-10
- departmental structure/responsibilities 6 7
- function of company
Overall Student Mark /100
67
Overall Assessor Mark /100
68
TO BE COMPLETED BY THE STUDENT
COMMENTS / PROPOSALS:
10. Briefly reflect upon the
assessment, including ideas to
improve your employability skills
I am looking forward to the work
experience. It is important to be
punctual, polite, well presented
and to be as efficient and
accurate as possible.
When in doubt – need to ask
early for help, rather than waste
time in a wrong direction.
I am concentrating on engaging
with colleagues and to support a
friendly and collaborative working
environment.