The document summarizes a company called GRC Services that provides governance, risk, and compliance solutions through a professional services subscription model. They offer dedicated advisors and specialists across people, property, and procurement compliance areas who provide on-site support, automated documentation templates, and 24/7 advisory services. The business model, competitive advantages, financial projections, operations, leadership, and delivery teams are then outlined.

1. GRC Services
WELCOME

2. “We’re not here to be lawyers
- we’re here to grow our business”
Distraction
“We can’t afford silly fees
- or the time involved”
Opportunity Cost
“We live in a claim culture
- even the good guys get hit”
Unavoidable
Problem

3. We let you get you back to business
- we’ve got your back
Let the specialists handle it
Fixed fees for professional support
Effortless set up
Predictable fixed cost
Don’t hire distractions – hire us
We have the technology and the experts
One of your team
Solution

4. Market
Validation
It’s Big and getting Bigger
Data from the independent industry market analysts
NED Legal
UK Regulators
Expenditure
2015/16:
£4.1bn
[National Audit Office]
90+ UK Regulators
In 2015 the Better
Regulation Taskforce
estimated the real and
hidden cost to the UK
economy of regulation
to be around
£100bn pa

5. Market
Size
Competitors to commercial law
firms just got paid more by
industry to do their thing
Data from the independent industry market analysts
NED Legal Commercial
Legal Services market
£11bn pa
Occupational Health
£1.7bn pa
Compliance Services
£1.4bn pa
Technical Testing
£5.5bn pa
HR, Payroll
& Safety Tech
0.7bn pa
Legal Expenses Insurance
£0.5bn pa
In-house lawyers/GCs
£4.5bn pa

6. Product: Governance, Risk, Compliance
PEOPLE
Compliance lifecycle
Recruitment
Contracts
Absence & Wellbeing
Discipline/Grievance/Change
Appraisal/Learning & Dev
Redundancy/Outplacement
Comp & Benefits; EAP
HR & payroll
Occupational health & hygiene
PROPERTY
Building Info & Control
Construction & CDM
Asset registers & COSHH
Energy & Environmental
Fire safety & Security
Air & Water; Asbestos
Slips, trips & accidents
Riddor, reporting & FFI
Industrial, Commercial,
Healthcare, Educational…
PROCUREMENT
Supply Chain Certification
T&Cs; contract management
Communities
Tenders, ITT,FRP, RFQ, PQQ
Testing, Inspection
Certification & Standards
Permit to work
Qualifications
Turnstile training/eLearning
Earned autonomy/automation

7. Business Model:
The Professional Services Subscription Model
PEOPLE
Dedicated advisor/lawyer
5 year+ PQE experience
On-site system installation
Bespoke documentation
Automated templates
24/7/365 advisory support
Dedicated account manager
Case management
Insurance/indemnity
PROPERTY PROCUREMENT
Industry specialist advisors
IoSH/Nebosh chartered
On-site support included
Risk Assessments & Audits
Bespoke documentation
Online management system
24/7/365 advisory support
Dedicated account manager
Incident management/FFI
Dedicated account manager
On-line automated updating
PQQ, ITT, RFP support
Data validation & Audits
Supply chain mapping
THEMiS, ICS, Import/Export
Watch lists
Communities/Industry Tools
Earned autonomy

8. GTM
PROFESSIONAL SERVICES CHANNEL
Indirect:
Reseller/referral channels
Direct:
National hunter/farmers
Key account management
Regional teams
Industry specialists
Product specialists
PROPOSITION
Content generation in-house
Content marketing
Prospect profiling
DMU contact strategies
SEO, PPC, LinkedIn strategies
Direct marketing
Training and events regionally
Referral partners schemes
1/3/5/7 year contracts
Auto-renewal
Price variation flexibility
Service Level Agreements
On-sell/Up-sell targets
Software included or option
Early close incentives
Cost plus crisis removal

9. Competition
Market Map
Maturity in Micro sector
Disruption opportunities
Hot spots
Timing
Agility
Differentiation:
Faster
Cheaper
Reassuringly expensive
Smarter
Data from the independent
industry market analysts
NED Legal

10. Competitive Advantages
PEOPLE
We have the best people to
support yours.
We have the best tech to
protect your business.
PROPERTY
We have the best technology
and specialists at hand to keep
your risks manageable.
Real time support and
proactive prevention.
PROCUREMENT
We have the best technology
and specialists at hand to keep
your risks manageable.

11. Financials
Market Map
Reassuringly expensive
Smarter
Proven track record
Targets clearly in sight
Effective leadership
2017 2018 2019
LTM
2020
F’cast
2020 2021 2022
Sales
Staff £
O’head
Op
Profit
Adj
Ebitda
Cash
flow

12. Operations
Operational benchmarks
Monitored monthly through MIS
Reviewed quarterly with leadership and delivery teams
Good team bandwidth
Experienced and respected
Operations tightly managed
2017 2018 2019
LTM
2020
F’cast
2020 2021 2022
Acquisition
Cost per Client
Annual client value
& new value pa
Headcount: Sales/
Ops/Admin
Sales per & cost
per emp’ee pa
Client attrition
cost pa £/%
Consultant
utilisation rate
Technology capex
£ & %/sales

13. Leadership
The Team
Founder/Chair CFOCEO

14. Delivery
The Team
Operations TechnologyClient Experience

15. WELCOME
GRC Services
Contact
www.nedlegal.co.uk
dj@nedlegal.co.uk
(m) 07747 635551