10,000 customers use Olark’s online chat product to create happier customers and better sales. Come hear how they closed 10K customers in 5 years. Zach Steindler is a co-founder at Olark, which seeks to help online businesses make their sales and support interactions more human via live chat software. At Olark he helps lay the groundwork so chat messages can be delivered quickly and reliably, and also helps members of the engineering team grow their skills. Zach has helped organize a number of tech events in Ann Arbor (including CoffeeHouseCoders and A2NewTech) and enjoys making computers do unusual things, like woodworking. About Olark Olark was founded in 2009 by Zach Steindler, Ben Congleton, Matt Pizzimenti, Roland Osborne. Initially funded by seed accelerator Y Combinator, Olark has gone on to profitable success by providing a compelling product and amazing service. Olark is the most beautiful and effective way to talk to your customers for sales and support. We believe the world is a better place when people help each other out. That’s why you’ll find any one of our team members answering your chat. It’s what we love to do.