19. Listen
Upda
tes
24/7
Support
Change is
your best friend
20. SaaS update model
Listen
Upda
tes Jan Feb Mar Apr May
24/7
Support
V2 V3 V4
SP3 SP1 SP2 SP3 SP1 SP2 SP3 SP1 SP2 SP3
21. Listen
“ I called them on Monday
and they implemented a
Upda
tes new feature by Thursday ”
24/7
Support
”Listening to your Customers is the start
of building your brand.” David Szabo
27. Single
Tenant
architecture
Variable
monthly
fee – based
on usage
Your
Fixed other costs
Base +20%
price
Your
Azure bill
Jan Feb Mar Apr Jan Feb Mar Apr Jan Feb Mar Apr
Traditional SaaS variable Customer’s
flat invoicing invoicing model Revenue Vs your
model service’s costs
28. Multi
Tenant
architecture
Your
other costs
+20%
Your
Azure bill
Jan Feb Mar Apr Jan Feb Mar Apr Jan Feb Mar Apr Jan Feb Mar Apr
Tradicionális Customer 1 Customer 2 Customer 3
konstrukció
29.
30. Azure Cloud SaaS
20% technology
Service-oriented
thinking
Brand
UX
Sell on a monthly
Your product
basis
Competition
80%
Marketing
SaaS Vs your company
1 Understand your
2 Your Invoicing model
Customers’ business
...