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100 Names, Days, Ways to
 Growing Your Business
     Dawn Westerberg
  www.dawnwesterberg.com
Names, Days, Ways
The Shocking Truth About
      Prospecting
Who Wants To Be Spammed?
            • 2000 marketing
              messages/day
            • 90% of email marketing
              never opened
            • 200+ on “Do Not Call”
              list
            • Blasting our way to
              irrelevance
Have We Lost Our Minds?!
People Want to Be Treated Like
          People
Marketing Hourglass
          •   Know
          •   Like
          •   Trust
          •   Try
          •   Buy
          •   Repeat
          •   Refer
Relationships Take Time
Closed Business = Relationships
• Building relationships
• Referrals
• You’re the reason for
  winning the deal

• 100 Days, Names, Ways
  is a micro marketing
  methodology that I did
  for my own business
Micro Marketing = Personal
             •   Origins
             •   Vertical Marketing
             •   Niche Marketing
             •   1:1 Marketing

             • Differentiation
             • All About Them
100 Names
     • Make a list of 100

     •   Referral Partners
     •   Prospects
     •   Customers
     •   Influencers
     •   Friends & Family
100 Days
• 10 days to get the list
  together
• Month 1 –
  communication
• Month 2 –
  communication
• Month 3 –
  communication
• Repeat
First 10 Days
       •   Assemble the List
       •   Order logo’d items
       •   Vehicle
       •   Set up Intelligence
           gathering
           –   Google Alerts
           –   Facebook
           –   LinkedIn
           –   Eyes & Ears
Message
• It’s all about THEM
• It’s hand-written
• It’s obvious you’ve
  thought about it and
  put time into it
• There’s no Call to Action
• It’s a Call to Feel Special
Heavy Lifting (sort of)
            • It takes:
               – Effort
               – Thought
               – Money (but not a lot)
Objective: Build a Relationship
• Build a relationship
  versus score a prospect
• The gift that keeps on
  giving
• The customer for life
  you want to have
Delight People you Wish to Engage
Differentiate
       • While your competition
         – Spams away
         – Blasts away
         – Becomes
           indistinguishable


       • You Stand Out
       • You Are Memorable
Costs
• $7,011 for the year
• Includes extras for ITA
• Giveaways at speaking
  events
• Extras for misc.
Results
    • $49,000 business to
      date
    • $64,000 in
      pipeline/opportunity
    • Immeasurable goodwill
    • Relationships matter –
      feel good factor for me
      as well
Month 1 - $167
Postcard
$50 – design
$85 – 500 postcards
$32 – stamps
Max. 30 minutes/day

Month 2 - $167
Month 3 - $1335
• $1100 – 100 T-shirts
• $175 – postage
• $60 – packging

• Month 4 - $167
• Month 5 - $167
Month 6 - $1540      •   Month 9 - $1500
• $980 – Bears       •   Month 10 - $167
• $135 – buttons     •   Month 11 - $167
• $125 – packaging   •   Month 12 -
• $300 – postage

• Month 7 - $167
• Month 8 - $167
100 Ways - Get Noticed By Noticing
Acknowledgement
1.   Acknowledge their accomplishments
2.   Acknowledger their energy
3.   Acknowledge their efforts
4.   Participation
5.   Loyalty
6.   Quickness to respond
Acknowledgement
7. Acknowledge their support
8. Positive attitude
9. Hard work
10. Talent
11. Generosity
Congratulations
12. Promotion
13. Top 100 VARs
14. Most Influential in [Accounting]
15. Business Journals Top 25
16. New hires
17. Mergers and acquisitions
Congratulations
18. New business
19. Speaking gigs
20. Awards
21. Accomplishments
22. Life milestones
23. Son/daughter accepted to University
24. Spouse opens new business
Compliment
25. Consistent, good work
26. Innovation
27. Bravery
28. Kindness
29. Creativity
30. Quality of their blog
31. Perseverance
32. Sense of humor
What do you respect them for?
33. Knowledge they share
34. Good citizen
35. How they serve their customers
36. What they give back to community
37. Willingness to share/assist
38. Grace under fire
Offer help
39. Getting started with Social Media
40. Introduction to writer or editor
41. Use of tool or platform
42. Finding the right contact within an
organization
43. Great deals you’ve found
44. How to work a gadget
Referral/Recommendation
45. If you can refer them business do so
46. If you can help recommend them (LinkedIn)
47. Recommend article
48. Recommend book
Introduction
49. Introductions “When we’re at ITA remind me
to introduce you to…”
50. If you see one of my LinkedIn connections
and would like an introduction, let me know
Encouragement
51. When they try something new, encourage
them
52. If they’re operating in a tough local
economy, encourage them
53. People are always posting things about
training for marathons, establishing a new diet,
etc.
54. Any sort of positive energy you can send
Thanks
56. Show gratitude for past kindnesses – “I don’t
know if you realize this or not, but when you
helped me with XYZ back then, it helped me so
much. Thank you.”
57. Show gratitude for past tough love that
provided attitude adjustment.
Thanks
57. Thanks for ReTweets, Faceboook likes,
comments, +1 – all of which are a type of
referral
58. Thanks for a recommendation (book,
restaurant, good hotel to stay at, etc.
Appreciation
59. For what they’ve done for the profession
60. For what they’ve done for the community
61. For what they’ve done for you
62. For what they’ve done for someone else
Thoughtfulness
63. If you ever find yourself in Austin, let me
take you out for dinner
64. If you’re thinking about visiting Austin, let
me make some recommendations
65. If there’s some specific service/item you
need while you’re in Austin
Thoughtfulness
66. This quote reminded me of you
67. Tell them why you like them
68. Tell them what you admire about them
Care
69. I read about your illness and I hope you are
feeling better.
70. Heard about the wildfires and hope they are
under control.
71. Know you travel a lot and hope the tornados
and delays at DFW didn’t affect you.
Notice
72. You’ve been showing up in my Google Alerts
a lot lately
73. I’ve noticed your advertising on…
74. I saw you got quoted in…
75. Keep a supply of birthday cards and when
you get your Facebook notice to upcoming
birthdays during the week – send a card.
Attention
76. That your New York Mets are doing well in
April…
77. That you alma mater won the NCAA baseball
championship
78. That [their favorite show] won an Emmy
79. That [their favorite singer] won a Grammy
Laughter
80. Your alternative lyrics to ‘Imagine’ had me
chuckling all day
81. Reference a funny story that they told you
and how you thought of it when…
82. Something funny they posted on Facebook
Value
83. Send a logo’d T-shirt (to wear when you’re
biking, jogging, pushing a vacuum cleaner
around)
84. Send a book
85. Send a Bear
86. Send a pen
87. Send a re-usable grocery bag
Value
88. Send a re-usable water bottle
89. Send seeds
90. Send a magazine article
91. Send a list (e.g. I sent a list of Austin start-
ups that I found to someone who I knew did
business with start-ups all over the country)
Shared Experience
92. Enjoyed having lunch
93. Will you be attending ITA
94. Great place to pick up CPE and get some
good information
95. Seasonal greetings
Shared Experience
96. Comments/topics on LinkedIn
97. Comments/topics on Facebook
98. Publisher Conferences
99. Working with a service
100. Article in newsletter

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100 Names, Days and Ways to Grow Your Business

  • 1.
  • 2. 100 Names, Days, Ways to Growing Your Business Dawn Westerberg www.dawnwesterberg.com
  • 4. The Shocking Truth About Prospecting
  • 5. Who Wants To Be Spammed? • 2000 marketing messages/day • 90% of email marketing never opened • 200+ on “Do Not Call” list • Blasting our way to irrelevance
  • 6. Have We Lost Our Minds?!
  • 7. People Want to Be Treated Like People
  • 8. Marketing Hourglass • Know • Like • Trust • Try • Buy • Repeat • Refer
  • 10. Closed Business = Relationships • Building relationships • Referrals • You’re the reason for winning the deal • 100 Days, Names, Ways is a micro marketing methodology that I did for my own business
  • 11. Micro Marketing = Personal • Origins • Vertical Marketing • Niche Marketing • 1:1 Marketing • Differentiation • All About Them
  • 12. 100 Names • Make a list of 100 • Referral Partners • Prospects • Customers • Influencers • Friends & Family
  • 13. 100 Days • 10 days to get the list together • Month 1 – communication • Month 2 – communication • Month 3 – communication • Repeat
  • 14. First 10 Days • Assemble the List • Order logo’d items • Vehicle • Set up Intelligence gathering – Google Alerts – Facebook – LinkedIn – Eyes & Ears
  • 15. Message • It’s all about THEM • It’s hand-written • It’s obvious you’ve thought about it and put time into it • There’s no Call to Action • It’s a Call to Feel Special
  • 16. Heavy Lifting (sort of) • It takes: – Effort – Thought – Money (but not a lot)
  • 17. Objective: Build a Relationship • Build a relationship versus score a prospect • The gift that keeps on giving • The customer for life you want to have
  • 18. Delight People you Wish to Engage
  • 19.
  • 20. Differentiate • While your competition – Spams away – Blasts away – Becomes indistinguishable • You Stand Out • You Are Memorable
  • 21. Costs • $7,011 for the year • Includes extras for ITA • Giveaways at speaking events • Extras for misc.
  • 22. Results • $49,000 business to date • $64,000 in pipeline/opportunity • Immeasurable goodwill • Relationships matter – feel good factor for me as well
  • 23. Month 1 - $167 Postcard $50 – design $85 – 500 postcards $32 – stamps Max. 30 minutes/day Month 2 - $167
  • 24. Month 3 - $1335 • $1100 – 100 T-shirts • $175 – postage • $60 – packging • Month 4 - $167 • Month 5 - $167
  • 25. Month 6 - $1540 • Month 9 - $1500 • $980 – Bears • Month 10 - $167 • $135 – buttons • Month 11 - $167 • $125 – packaging • Month 12 - • $300 – postage • Month 7 - $167 • Month 8 - $167
  • 26. 100 Ways - Get Noticed By Noticing
  • 27. Acknowledgement 1. Acknowledge their accomplishments 2. Acknowledger their energy 3. Acknowledge their efforts 4. Participation 5. Loyalty 6. Quickness to respond
  • 28. Acknowledgement 7. Acknowledge their support 8. Positive attitude 9. Hard work 10. Talent 11. Generosity
  • 29. Congratulations 12. Promotion 13. Top 100 VARs 14. Most Influential in [Accounting] 15. Business Journals Top 25 16. New hires 17. Mergers and acquisitions
  • 30. Congratulations 18. New business 19. Speaking gigs 20. Awards 21. Accomplishments 22. Life milestones 23. Son/daughter accepted to University 24. Spouse opens new business
  • 31. Compliment 25. Consistent, good work 26. Innovation 27. Bravery 28. Kindness 29. Creativity 30. Quality of their blog 31. Perseverance 32. Sense of humor
  • 32. What do you respect them for? 33. Knowledge they share 34. Good citizen 35. How they serve their customers 36. What they give back to community 37. Willingness to share/assist 38. Grace under fire
  • 33. Offer help 39. Getting started with Social Media 40. Introduction to writer or editor 41. Use of tool or platform 42. Finding the right contact within an organization 43. Great deals you’ve found 44. How to work a gadget
  • 34. Referral/Recommendation 45. If you can refer them business do so 46. If you can help recommend them (LinkedIn) 47. Recommend article 48. Recommend book
  • 35. Introduction 49. Introductions “When we’re at ITA remind me to introduce you to…” 50. If you see one of my LinkedIn connections and would like an introduction, let me know
  • 36. Encouragement 51. When they try something new, encourage them 52. If they’re operating in a tough local economy, encourage them 53. People are always posting things about training for marathons, establishing a new diet, etc. 54. Any sort of positive energy you can send
  • 37. Thanks 56. Show gratitude for past kindnesses – “I don’t know if you realize this or not, but when you helped me with XYZ back then, it helped me so much. Thank you.” 57. Show gratitude for past tough love that provided attitude adjustment.
  • 38. Thanks 57. Thanks for ReTweets, Faceboook likes, comments, +1 – all of which are a type of referral 58. Thanks for a recommendation (book, restaurant, good hotel to stay at, etc.
  • 39. Appreciation 59. For what they’ve done for the profession 60. For what they’ve done for the community 61. For what they’ve done for you 62. For what they’ve done for someone else
  • 40. Thoughtfulness 63. If you ever find yourself in Austin, let me take you out for dinner 64. If you’re thinking about visiting Austin, let me make some recommendations 65. If there’s some specific service/item you need while you’re in Austin
  • 41. Thoughtfulness 66. This quote reminded me of you 67. Tell them why you like them 68. Tell them what you admire about them
  • 42. Care 69. I read about your illness and I hope you are feeling better. 70. Heard about the wildfires and hope they are under control. 71. Know you travel a lot and hope the tornados and delays at DFW didn’t affect you.
  • 43. Notice 72. You’ve been showing up in my Google Alerts a lot lately 73. I’ve noticed your advertising on… 74. I saw you got quoted in… 75. Keep a supply of birthday cards and when you get your Facebook notice to upcoming birthdays during the week – send a card.
  • 44. Attention 76. That your New York Mets are doing well in April… 77. That you alma mater won the NCAA baseball championship 78. That [their favorite show] won an Emmy 79. That [their favorite singer] won a Grammy
  • 45. Laughter 80. Your alternative lyrics to ‘Imagine’ had me chuckling all day 81. Reference a funny story that they told you and how you thought of it when… 82. Something funny they posted on Facebook
  • 46. Value 83. Send a logo’d T-shirt (to wear when you’re biking, jogging, pushing a vacuum cleaner around) 84. Send a book 85. Send a Bear 86. Send a pen 87. Send a re-usable grocery bag
  • 47. Value 88. Send a re-usable water bottle 89. Send seeds 90. Send a magazine article 91. Send a list (e.g. I sent a list of Austin start- ups that I found to someone who I knew did business with start-ups all over the country)
  • 48. Shared Experience 92. Enjoyed having lunch 93. Will you be attending ITA 94. Great place to pick up CPE and get some good information 95. Seasonal greetings
  • 49. Shared Experience 96. Comments/topics on LinkedIn 97. Comments/topics on Facebook 98. Publisher Conferences 99. Working with a service 100. Article in newsletter