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WELCOME
to the avant-première!
WHY?
WHAT?
HOW?
WHY?
Optimize your




RESULTS
In a



CHANGING        market environment
Optimize your


RESULTS
THE CHALLENGE:
REAL TIME
INTERACTIVE
MARKETING




THE ROOTS:
‘STATIC’ DIRECT MARKETING
In a



CHANGING
       market environment
CONNECTED   SKEPTICAL



  INTELLIGENT                      SWITCHER



DEMANDING                       AHEAD OF
                                THE CURVE



  EMPOWERED


                                VENGEFUL
               ALWAYS
            ACCESSIBLE
INSTANT
GRATIFICATION GENERATION
REACTIONS
RESULTS
SPEED
IS ESSENCE
ALLIANCES
ARE CRUCIAL
FOR BUSINESS SUCCESS
The old communication model
           was a   MONOLOGUE
The new communication model
          is a   DIALOGUE
Direct              DIRECT
                                 Response
             MASS               Advertising           Post
             Radio                                    Telephone
             Billboard                                GSM (SMS)
                                   IDTV               E-mail
             TV
             Press                                    Catalogue
                                Behavioral
             Magazines          Targeting
                                   IDTV
                                (longterm)       E-mail             Direct
                                              Conversation             +
                    Banner
                                              Telemarketing       Interactive
                   Changing                                        Marketing
                                              E-commerce
                   Billboards




MEDIA                        REALTIME
                             Communities
                             Chat

ARE CHANGING …               Web
MARKETING
IS ADAPTING …

Direct Marketing            Real time Marketing                Mass Marketing
Response                              Result                                     Pull
Push                           Conversation / Dialogue          Off-Time (fixed info)
Off-Time / Real time             Real time (dynamic)              On air (Broadcast)
Offline                               Online                     Audience Targeting
Direct Targeting        Direct Targeting Micro Targeting /
                                            Online Profiling   Contextual - Uniform
Direct - Personalised            Direct - Behavioral –                     Audience
Physical address            Personalised Contextual
                        Virtual address, Computer / TV
                         Mobile address address
MARKETEERS
NEED ADAPTING …

Direct Marketing      Real time Marketing     Mass Marketing
+/- IT related            Full IT Related           Not IT Related

Direct Mktg Manager       Communication/          Communication/
                        Advertising Manager    Advertising Manager
How to start a dialogue
in an INTERACTIVE WORLD ?
WHAT?
THE ROOTS
Marketing =
• create, establish and maintain a relevant and
  entertaining dialogue between consumer & advertiser
• in order to stimulate profitable sales on the short
  and long term
• and create satisfaction (or even delight!)
  for the consumer
MISSION
facilitates the interactive
marketing strategy of
advertisers
by offering a ‘modulized’
but fully integrated
interactive campaign
solution
HOW?
KEY PROPOSITIONS
PERFORMANCE
   It’s all about ROI
   It’s all about RELATIONSHIPS


CONVENIENCE
Optimizing response
THE ROOTS
DARWIN AT WORK
                   SEM          bannering
                                        Target group:
                                        profile optimization
                   Email campaign
CLASSIC METRICS
Campaign metrics                            Email ergonomics
                                            Evaluation grid

Website metrics                            Multivariate testing
                                           Email
                      Landingpage
Leads / scores /                         Score improvement
                        Website
conversion                               through WDM data
                          Score
                                          Pop-in optimization
                   Lead identification
                       via pop-in
ptimizing response
mail selectivity

ESPONSE is influenced by
                                        Importance
. TARGET GROUP                          60%

COPY & FORM                             20%
Text, creation, personalisation,...

OFFER & TIMING                          20%
Product, price, promotion, moment,...




ETTER ROI THROUGH (REAL TIME)
ptimizing response
mail evaluation



OFFER/CREATION
Does the offer match the objective?
Is the call to action seen and understood by the surfer?




FOOD FOR THOUGHT...
ptimizing response
mail testing



OFFER/CREATION
Which offer works best?
(i.e. generates the best CTR/conversion rates?)
Which visual works the best?



FROM ‘CLASSIC’ TESTING TO
REAL TIME MULTIVARIATE TESTING
rom media to the web...
AND BACK AGAIN

Tracking, scoring,
 dentifying leads &
setting up dialogues
ENTIFIED VISITORS
SSIBLE EVENTS:
Accept offer

High Score > Mail Campaign

Change content based on
advertiser /
CONSU-matrix data
ONYMOUS VISITORS
SSIBLE EVENTS:
Buys
High Score > Lead ‘Pop-in’
Use advertiser DB or
CONSU-matrix data
to optimize lead
qualification
ACKING THE DIALOGUE

ONYMOUS VISITORS                 IDENTIFIED VISITORS




                                                 Segmentation
Campaign   Web         Leads     Change
Reports    Analytics   Reports   Content
et-affairs ‘Control Room’
Alliances?!
here’s more to net-affairs than meets the
here’s more to net-affairs than meets the
     Data Intelligence           Profiling
                                       Multi channel/double touch


                  Contact points               Permesso.be


 Individual
                                             CONSU-matrix
                Identification
                                                        Householding
WHEN?
LAUNCH!
June 2009
WDM Belgium booth
Demo
Information request in
your personal Agenda
Your contact(s)
US…
Netaffairs

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