This document provides a summary of Debra J. B. Finn's professional experience including her most recent role as Resident Program Director at Hillside Retirement Community from 2006 to 2015 where she doubled daily events, created international excursions, developed programs using volunteers and interns, and assisted clients with basic computer skills. Prior to this she held roles as Concierge Supervisor and Move-in Coordinator & Marketing Assistant also at Hillside Retirement Community. Additionally, she has experience as Social Service Director at Tierra Rose Care Center and is currently co-owner of John's Electric. She also lists her education and certifications.

1. Debra J. B. Finn
11015 SE Eola Hills Road, Amity, OR 97101
finn.debbie@gmail.com 503-583-1669
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Professional Experience
Resident Program Director Hillside Retirement Community
McMinnville, OR January 2006 to April 2015
● Creatively fulfilled client needs through actively researching and continuously
negotiating pricing on behalf of my employer and clients
● Administered department hiring, training, termination and scheduling
● Doubled the number of events offered on a daily basis and significantly increased
percentage of client attendance
● Created quarterly multi-day national and international excursions with very high
participation rates
● Developed programs to use college interns and volunteers, providing free
assistance to clients
● Collaborated with the community high school to publish a book including client
interviews done by students
● Developed and programmed an electronic notification system for each building;
updated weekly with upcoming and recent events, administrative notices, and
information from other departments
● Frequently interviewed clients and altered services to better fit their changing
needs
● Assisted clients with learning basic computer skills on a one-on-one and small
group basis
● Planning & execution of daily events to provide social, spiritual, creative,
educational, physical & vocational experiences for a 55-plus population of 250+
individuals
● Coordinated set-up and resources for events with team of 160+ employees
● Documented client physical, medical status and changes
● Planned and executed advertising & promotion
● Resource gathering & problem resolution for clients & families
● In addition, served as Transportation Director from 2010-2013
● Reorganized the department tasks to facilitate timely service
● Set up a system to assure all maintenance & licensing was completed on a
timely basis
● Hired, trained and maintained schedules for campus bus drivers
● Drove 23 passenger bus weekly to support client events

2. Debra J. B. Finn
11015 SE Eola Hills Road, Amity, OR 97101
finn.debbie@gmail.com 503-583-1669
2 | Page
Concierge Supervisor Hillside Retirement Community
McMinnville, OR January 2005-January 2006
● Supervised, trained, scheduled front office support for a multi-building company
● Administered multi-line telephone systems, office machines.
● Handled emergency situations and phone calls
● Resolved issues for people with mobility and cognitive constraints.
Move-in Coordinator & Marketing Assistant Hillside Retirement Community
McMinnville, OR May 2004-January 2005
● Engaged with clients to discuss contracts
● Conducted prospective client calls
● Assisted in developing & placing advertising
● Completed market research
Co-Owner John’s Electric
Dayton, OR 1990 to present
● Invoicing, vendor reimbursement, tax preparation, data entry, purchasing
● Customer interface
● Monthly reports: Accounts Payable and Receivable, Profit & Loss, Inventory
Activity and Social Service Director Tierra Rose Care Center
Salem, OR May 1994 to March 2003
● Developed in-servicing programs to train staff in client needs & care approaches
● Created a volunteer program with over 500 hours a month
● Established beneficial contacts that promoted regular newspaper coverage of
facility events
● Researched options to meet client medical and psychological needs
Professional Development and Community Involvement
Associate's Degree Chemeketa Community College
Human Services
OR Commercial Driver’s License: Class C with Passenger Endorsement
CPR, First Aid, & AED certification Expires 8/2016
Membership/Volunteer:
Rotary International, Chamber of Commerce, Homeward Bound Pet Rescue