1. Deborah Saint Amand
21812 California, St. Clair Shores, MI 48080 ♦ 586-872-5210 ♦ michigal10@yahoo.com
Obtain position offering growth and advancement, as well as the opportunity to utilize my
skills in coordinating projects, collaborating across wide range of stakeholders and ensuring
excellent outcomes
Over 20 years of business experience; Strong leader with proven ability to develop staff into
engaged and enthusiastic teams; Recognized for exceptional performance in developing and
maintaining a productive work environment; Expertise in leading projects from construction
through launch; Record of increasing sales in a variety of entities and locations; Demonstrated
strength in collaborating with community organizations and other stakeholders; Highly effective at
improving processes and procedures to increase efficiency; Strongly committed to community
engagement and volunteerism
Projects/Operations
 Led the simultaneous opening of 3 Koala Blue stores in Chicago area; Responsible for
coordination between construction team, mall management and store owners; Developed,
documented and established all business processes including financial, sales, inventory and HR;
Hired and trained all staff
 Recognized for exceptional execution of store visual display plans at The Bombay Company,
location selected as “model store” and used for training other managers in the district
Processes/Administration
 Managed all staffing, budgets and reporting as manager for various retail stores
 Implemented processes and signoff procedures to ensure flawless execution of award
submissions for Campbell Ewald
 Improved communication and coordination with Campbell Ewald Clients, Accounts and Creative
departments with regard to all award entries
 Analyzed shipping, receiving processes at The Home and Garden Shop identifying and
implementing critical improvements that significantly reduced shrinkage
 Created first archive of all awards and submissions for Campbell Ewald
DrivingGrowth
 Researched and vetted potential award competitions for Campbell Ewald- doubling the annual
submissions for the agency
 Increased sales at The Bombay Company store from $1.0 million to $1.5 million in an 18 month
period through strong leadership, impeccable store appearance and sales staff development
 Generated a first year increase in sales of approximately 30 percent at Jones New York store in
Lake Geneva, WI by driving dramatic increase in store traffic, implementing strong processes and
developing employees into committed sales people; Sales further enhanced by creating and
implementing unique sales and events at store tailored to resort community and its seasonal
calendar
 Identified and implemented strategies that increased sales through establishment of social media
presence, targeted sales to loyal customers and expansion of product offering as consultant for
The Home and Garden Shop; Secured new, unique vendors aligned to the customer base
Objective
Professional
Summary
Career
Highlights

2. CoachingandTeamDevelopment
 Achieved zero staff turnover during 3 year period at Jones New York in Lake Geneva, WI
 Increased sales associate engagement and enthusiasm through creative contests, positive
feedback and consistent follow up
 Focused sales associates on importance of policy and procedure, customer interaction, and
relationship building,
 Completed Life Coach Certification requirements from Life Coach Community
 Launched DreamMaker in 2011, a company committed to helping young women reach their
potential through coaching on personal development
Associate Degree – Business Management / Fashion Merchandising – Ray-Vogue College of
Design, Chicago, IL, 1988
 Founder/Owner – DreamMaker – St. Clair Shores, MI – 2011-Present
 Fashion Director/Operations Mgt Consultant– The Home and Garden Shop – Troy, MI, 2012 –
October 2015
 Advertising Awards Administrator – Campbell Ewald Advertising, Warren, MI , 2005 –2012
 Full Time Mother/Homemaker - 2003 - 2005
 District Manager Trainee – The Bombay Company – Pleasanton CA, 2000-2003
 Store Manager – Zutopia – Pleasanton, CA – 1999-2000
 Store Manager – Jones New York – Lake Geneva, WI, 1997-1999
 Store Manager – Linens and Things, Schaumburg, IL, 1993-1997
 General Manager – Koala Blue – Chicago, IL 1989-1993
 Retail Intern – Lord and Taylor – Chicago, IL 1986-1989
 Skin Cancer Foundation (2008 – present)– Created Pale and Pretty campaign to discourage
tanning by teens, over 200 girls from local area signed pledges in 2008 to be Pale and Pretty at
Prom, raised $12,300 in donations
 Macomb Coalition on Domestic Violence (2010-present) – Certified Peer Ambassador
 St. Clair Shores Cops for Kids (2008-present) – raised funds, purchased gift items and prepared
packages for needy families
 Miss America Organization – Planned and executed gala celebration for Miss Michigan 2012 –
secured donations covering the entire event ; food, venue, decor for over 200 people
 Other volunteer work includes fundraising for Childrens Miracle Network, The Pink Fund, Relay
for Life and Goodfellows
Education
Volunteer
Activities
Employment
History