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Irish Recruiters Winter Conference




You can use #irishrecruiters as today’s hashtag
Welcome
Agenda
•   1.30+ Current Practices and
    Trends, Survey Results
•   2.30+ Innovation at LinkedIn
•   3.15+ Break
•   3.30+ The basic building blocks for a
    social media recruitment strategy or
    Advanced Recruitment Techniques
•   4.15+ Panel Discussion
•   5.00+ Networking
•   5.15+ Hat Tip Awards
•   5.45+ Break Out Session
•   6.15 – 6.30 Year Ahead
Interesting facts about Irish Recruiters LinkedIn Group
• Currently has 1388 members and    Deloitte           Digicel
  growing.                          Diageo             Pocket Kings
• Set up December 2007              Hertz              Amnesty
• 130 CEO/Owners and 99 directors   Sales Force        Accenture
  of Recruitment Agencies           Cisco
                                                       Siemens
                                    Pfizer
• 309 recruitment agencies          Tesco
                                                       ARUP
  represented                       Vodafone           The Irish Times
• 19 Job Boards                     Eircom             Pocket Kings
• 111 Recruitment Managers          Bank of Ireland    Microsoft
                                    Bank of Scotland   Modus Link
• 28 HR Managers from 145
  companies                         Ulster Bank        Morgan McKinley
                                    BT                 Dell
• Approx. 4% are from overseas      Independent        Google
• 40 from Australia                 Abbot              Xerox
• 25% of members are non agency     Board Bia
                                                       Ericsson
                                    Yahoo
                                                       KPMG
                                    Facebook
                                                       UCC
                                    Concern
                                    LinkedIn           Paddy Powers
“Liking” your own recruitment!

FACEBOOK FAN PAGES?


                                 4
Attracting Talent to Discussions: Facebook Engineering
Facebook Dublin
Facebook Marketing
Twitter Recruitment Tactics!

WHAT ARE THE FLOCK
FLAPPING ON ABOUT?

                               8
http://twitter.com/jointheflock
http://twitter.com/TwitterU
http://twitter.com/TwitterEng
Twitter and Facebook
Mid tail search strategy!

WHAT IS MICROSOFT
DOING?

                            13
World class recruitment blog!




                                14
World Class SEO Marketing Analytics Platform




                                               15
Microsoft Facebook Careers




                             16
Stirring up a social media recruitment brew!

STARBUCK’S BEST IN
CLASS?

                                               17
Starbucks and Facebook




                         18
Starbucks Jobs App in Facebook




                                 19
Really nice job with twitter




                               20
Starbucks Jobs App in Facebook




                                 21
Only getting started!


                        & TALENT GRAPHS?


                                       22
Get ready for referral engine!
Career Pages
Talent Direct
Some interesting insights!
• All of these companies are hiring dedicated social
  media recruitment teams
• Content calendars is key! 60-20-20
• Metrics are a must and “engagement Q [“EQ”]” is
  becoming a key stat
• They are thinking more about video
• Social Ads are being experimented with
• The are investing heavily in direct sourcing models
Predictions for FY11

1. Search is getting local – Yelp, Foursquare

2. The convergence of data will create the “new
   monetized innovation economy” defined by
   the way people interact with data. Highly
   localized data that will reflect the knowledge
   inventory of a community and will be
   represented by a virtual currency.
3. Group Buying – Groupon and Microsoft even
   getting in game with Cudo

4. Search to continue to get more social

5. people are going to be much more diligent
   about curating their own content into a more
   managable form e.g. Cadmus, Paper.li
6. Location based technologies will go niche

7. Ads will become more interactive with videos
   especially coming to the fore and sensor
   technology interacting with Augmented
   Reality

8. Like niche job boards we will see niche social
   networks forming
9. Near Field Communication

Near field communication technology works by
creating a connection between two chips using high-
frequency transmission through the air. As long as
the chips are within four inches of each other, a
connection can be made and data can be transferred.
With NFC chips built into smartphones, consumers
can wave their phone at an NFC tag and obtain
context-sensitive information. With the impending
launch of the NFC-equipped Google Nexus S phone
on December 16, expect NFC to take a substantial
step into the mainstream.
10. Recognition technologies like Google
  Googles will become more main stream

11. The first Irish Recruiters human brain will
  explode because of social media!
Survey Results
Happy to take a question!

Q&A
PANEL DISCUSSION

" The trials and tribulations of
  developing a social media
    recruitment strategy"
IRISH RECRUITERS HAT TIP AWARDS
Best use of social media or technology in recruitment - Agency

•   Early adopter leadership team to invest in social
    media recruitment                                    Hays
•   They have given social media training to all their
    consultants
•   They have hired a dedicated resource to run
    their social media strategy
•   They’ve concentrated on three channels that
    suit the recruitment environment. “LinkedIn
    because it’s a career networking site; twitter
    because it produces real-time results and a blog
    as part of a content strategy”
•   They currently manage 8 LinkedIn Groups –
    Construction Ireland which has over 800
    members with a lot of quality engagement
•   Two Twitter accounts: HaysIreland and
    HaysIrelandJobs.
•   Excellent blog content with multiple consultants
    contribution http://haysireland.blogspot.com
    and 1000 pageviews per month
Honurable mention!

               FX2 Recruitment
Highest number of Fan Page Members in Ireland! (1247)
Best use of social media or technology in recruitment - Company


    Huge investment in a scalable          Microsoft
    social media platform strategy
    with integrated social media
    groups, twitter
    accounts, facebook pages with a
    powerful metric tool in the
    background to understand ROI
Best use of social media or technology in recruitment - Other


• Creation of an innovative               txtAjob.ie
  business model
• Use of mobile technologies
• Fully integrated social media job
  board
• Over 1700 Facebook fans
• Launch of iPhone app
Most responsive individual or company to change?


First to Irish market with iPhone app      Vantage
Discussion

•   Please break into groups of 6/7
                                                                           Musical chairs
•   Please separate from colleagues you work with
•   30 second intro from everyone – Company, Title, Industry Speciality
•   Round robin approach where everyone gets 2 minutes to speak and then a free for all
•   Can I ask one volunteer to be chair for the discussion and decide when to move the
    conversation on and one volunteer for scribe.
•   Be respectful to the audience and do not sell your products or services inappropriately
    (use your business cards to talk offline)
•   At the end the chairman speak for a minute on what salient points you’d like to share
Topic
“What are the things you’d like to know more
  about social media or internet recruitment?”
Irish Recruiters Event Calendar 2011

                                                      Irish Recruiters Survey       Annual Members Only Tuesday Club
Webinar       Pilot Tuesday Club                              Kick Off                      & Christmas Dinner
          Australia & Dublin, Cork, Slgo




July                 Aug                    Sept                Oct                    Nov            December           Jan 2012




                                           Tweet Up                             Survey Results Post        Well deserved break!
Roadmap
                           Deliverable                                 Start         Finish        Status
Irish Recruiters Winter Conference                                   16-12-2010    16-12-2010    Not Started
Webinar – Introduction to Boolean and the CIR course                 20-01-2011    20-01-2011    Not Started

End of application to become Irish Recruiters 2011 Annual              Now        14- 01-2011      Started
Member
Irish Recruiters Tuesday Club – Dublin, Cork & Sligo Free Training   8-03-2011     8-03-2011     Not Started
Event
Irish Recruiters Annual Conference – This is going to be the best    26-05-2011    26-05-2011    Not Started
one ever!
Irish Recruiters Tweet Up – Food, Pints and Craic                    17-06-2011   18-06-2011    Not Started
Webinar – Introduction to Advanced Searching Techniques and          14-07-2011    14-07-2011    Not Started
Automation
Irish Recruiters Tuesday Club – New Frontiers                        23-08-2011    23-20-2011    Not Started
Irish Recruiters Tweet Up – Food, Pints and Craic                    16-09-2011   17-09-2011    Not Started

Irish Recruiters Survey                                              18-11-2011    18-11-2011    Not Started
Irish Recruiters Members Tuesday Club and Christmas Dinner           29-11-2011    29-11-2011    Not Started
Learn world class techniques

TRAINING
Courses
•   Irish Recruiters in association with CIPD have created 3 world-class internet
    recruitment courses for the Irish market to help raise the level of recruitment
    sophistication in Ireland and bring the best talent the world has to offer to
    these shores
•   The courses are mostly evening courses delivered in Dublin but there will also
    be 1 day courses on offer in and outside of Dublin, as well as options for in
    company training when training is for 6 or more people
•   This year courses will be based in Dublin and Cork and cost 499 euros per
    person and a special rate of €399 for Irish Recruiters Annual Members
Certified Internet Recruiter
Course Outline:
• The distinction between traditional and social media and cloud recruitment
• Introduction to the tools you will need to start mastering internet sourcing e.g.
   browsers, search engines, toolbars, social networks, blogs
• A comprehensive section outlining what are search engines, how they work, and the
   differences between them
• A detailed dive into learning how to use Boolean logic to unlock millions of CVs on the
   internet. This section will involve a lot of practical exercise generation and sharing of results
   within the class. How to flip search and x-ray servers and peel back URLs
• The important anatomy of a URL
• You’ll learn how to use field commands and wild card searches
• What is the deep web and why it is so important for a recruiter
• What is our philosophy on passive candidates and why we thing they increase quality of hire
• How to tailor your search to international recruitment assignments so that you can carefully
   craft Boolean strings for the European and Asia markets
• How to do time machine searching, code language searching as well as quick competitive
   analysis tag sourcing
Advanced Certified Internet Recruiter
Course Outline:
•   Understanding the semantic web and the different types of semantic indexes that exist and
    the advantages that can be gained by proximity searching
•   A deep dive into the advanced search syntax that exists in Google with clear example of how
    to use some of the more useful modifiers
•   World class discussion and tips on how to create a systematic approach to finding candidates
    email addresses on the Internet
•   A look at some of Irish Recruiter’s favourite productivity tools and techniques
•   There will also be teaching on the advanced anatomy of “Locators” which will assist those
    who want to understand how to get creative with URLs
•   The important subject of syndication and automation will also be discussed with examples of
    how it can make all levels of recruiters understand their industry, markets and competitors
    better
•   There is a module on the ever increasingly complex world of advanced Twitter techniques
•   We’ll look at the world of search at LinkedIn
•   An introduction to capturing techniques
•   A look at people search engines
•   You’ll also get to understand a new concept called slashing
•   We’ll finish off then with a dive into the evolving world of social search
Certified Social Media Recruiter
Course Outline:
• Understanding the importance of social media with examples of best case scenarios from
   world class brands
• A deep dive into the world of social networking and the variety of networks that exist around
   the world
• How to create a social media recruitment strategy that scales. This section will dive into the
   main considerations that need to be taken into account before you build your strategy.
• A deep dive into LinkedIn and the plethora of tools and techniques that can be deployed on
   the site to drive your social media recruitment strategy. We’ll take a close look at some of the
   more advanced features that most people do not pay close attention to but offer huge
   advantages when deployed properly
• A deep dive into Facebook and how it can be used to build brand. At this part of the course
   we’ll dive into some world and Irish examples of Fan Pages in the recruitment industry worth
   reviewing
• The course also takes a close look at using Twitter and picks a small number of recommended
   apps to be aware of.
• We’ll also look at the power of using YouTube to build brand and we’ll take a close look at
   how building your own YouTube channel into your social media strategy is worth considering
Ctd
•   We’ll look at the interesting topic of widgets and buttons and why they are so important
•   The important topic of metrics will be carefully analysed with recommendations given for
    free and paid tools that can help you understand your ROI on investment.
•   We’ll then look at the innovation that is currently taking part in the world of social media
    with plenty of time spent reviewing apps, blogs and other social tools and sources that every
    recruiter in Ireland interested in the world of social media recruitment should be aware of.
•   Finally, we’ll talk about the future of social media recruitment and some of the trends and
    technologies that will shape the industry in the coming years.
Companies who have taken the courses in 2010

Google                Principal HR                 Harvey Nash
Facebook              Hays Recruitment             Boston Scientific
                      GSK                          Concern Worldwide
Arithon
                                                   CITCO
Select People         Sigmar Recruitment
                                                   Millipore
Johnson and Johnson   TTM                          Sligo Institute of Technology
Synergy Recruitment   Matheson Ormsby Prentice
                      Lotus Technical Services
PublicJobs.ie
                      Sabeo Contracting Services
Deloitte
Training Offer
If you book all 3 course by evening
in Dublin by 14th of January 2011

– Non Annual Members = 1250 per
  person

– Annual Members = 1000 per person
Big thanks to the sponsors and have a great Christmas!

THANKS FOR COMING!

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Irish Recruiters 2010 Winter Conference Introduction

  • 1. Irish Recruiters Winter Conference You can use #irishrecruiters as today’s hashtag
  • 2. Welcome Agenda • 1.30+ Current Practices and Trends, Survey Results • 2.30+ Innovation at LinkedIn • 3.15+ Break • 3.30+ The basic building blocks for a social media recruitment strategy or Advanced Recruitment Techniques • 4.15+ Panel Discussion • 5.00+ Networking • 5.15+ Hat Tip Awards • 5.45+ Break Out Session • 6.15 – 6.30 Year Ahead
  • 3. Interesting facts about Irish Recruiters LinkedIn Group • Currently has 1388 members and Deloitte Digicel growing. Diageo Pocket Kings • Set up December 2007 Hertz Amnesty • 130 CEO/Owners and 99 directors Sales Force Accenture of Recruitment Agencies Cisco Siemens Pfizer • 309 recruitment agencies Tesco ARUP represented Vodafone The Irish Times • 19 Job Boards Eircom Pocket Kings • 111 Recruitment Managers Bank of Ireland Microsoft Bank of Scotland Modus Link • 28 HR Managers from 145 companies Ulster Bank Morgan McKinley BT Dell • Approx. 4% are from overseas Independent Google • 40 from Australia Abbot Xerox • 25% of members are non agency Board Bia Ericsson Yahoo KPMG Facebook UCC Concern LinkedIn Paddy Powers
  • 4. “Liking” your own recruitment! FACEBOOK FAN PAGES? 4
  • 5. Attracting Talent to Discussions: Facebook Engineering
  • 8. Twitter Recruitment Tactics! WHAT ARE THE FLOCK FLAPPING ON ABOUT? 8
  • 13. Mid tail search strategy! WHAT IS MICROSOFT DOING? 13
  • 15. World Class SEO Marketing Analytics Platform 15
  • 17. Stirring up a social media recruitment brew! STARBUCK’S BEST IN CLASS? 17
  • 19. Starbucks Jobs App in Facebook 19
  • 20. Really nice job with twitter 20
  • 21. Starbucks Jobs App in Facebook 21
  • 22. Only getting started! & TALENT GRAPHS? 22
  • 23. Get ready for referral engine!
  • 26. Some interesting insights! • All of these companies are hiring dedicated social media recruitment teams • Content calendars is key! 60-20-20 • Metrics are a must and “engagement Q [“EQ”]” is becoming a key stat • They are thinking more about video • Social Ads are being experimented with • The are investing heavily in direct sourcing models
  • 27. Predictions for FY11 1. Search is getting local – Yelp, Foursquare 2. The convergence of data will create the “new monetized innovation economy” defined by the way people interact with data. Highly localized data that will reflect the knowledge inventory of a community and will be represented by a virtual currency.
  • 28. 3. Group Buying – Groupon and Microsoft even getting in game with Cudo 4. Search to continue to get more social 5. people are going to be much more diligent about curating their own content into a more managable form e.g. Cadmus, Paper.li
  • 29. 6. Location based technologies will go niche 7. Ads will become more interactive with videos especially coming to the fore and sensor technology interacting with Augmented Reality 8. Like niche job boards we will see niche social networks forming
  • 30. 9. Near Field Communication Near field communication technology works by creating a connection between two chips using high- frequency transmission through the air. As long as the chips are within four inches of each other, a connection can be made and data can be transferred. With NFC chips built into smartphones, consumers can wave their phone at an NFC tag and obtain context-sensitive information. With the impending launch of the NFC-equipped Google Nexus S phone on December 16, expect NFC to take a substantial step into the mainstream.
  • 31. 10. Recognition technologies like Google Googles will become more main stream 11. The first Irish Recruiters human brain will explode because of social media!
  • 33. Happy to take a question! Q&A
  • 34. PANEL DISCUSSION " The trials and tribulations of developing a social media recruitment strategy"
  • 35. IRISH RECRUITERS HAT TIP AWARDS
  • 36. Best use of social media or technology in recruitment - Agency • Early adopter leadership team to invest in social media recruitment Hays • They have given social media training to all their consultants • They have hired a dedicated resource to run their social media strategy • They’ve concentrated on three channels that suit the recruitment environment. “LinkedIn because it’s a career networking site; twitter because it produces real-time results and a blog as part of a content strategy” • They currently manage 8 LinkedIn Groups – Construction Ireland which has over 800 members with a lot of quality engagement • Two Twitter accounts: HaysIreland and HaysIrelandJobs. • Excellent blog content with multiple consultants contribution http://haysireland.blogspot.com and 1000 pageviews per month
  • 37. Honurable mention! FX2 Recruitment Highest number of Fan Page Members in Ireland! (1247)
  • 38. Best use of social media or technology in recruitment - Company Huge investment in a scalable Microsoft social media platform strategy with integrated social media groups, twitter accounts, facebook pages with a powerful metric tool in the background to understand ROI
  • 39. Best use of social media or technology in recruitment - Other • Creation of an innovative txtAjob.ie business model • Use of mobile technologies • Fully integrated social media job board • Over 1700 Facebook fans • Launch of iPhone app
  • 40. Most responsive individual or company to change? First to Irish market with iPhone app Vantage
  • 41. Discussion • Please break into groups of 6/7 Musical chairs • Please separate from colleagues you work with • 30 second intro from everyone – Company, Title, Industry Speciality • Round robin approach where everyone gets 2 minutes to speak and then a free for all • Can I ask one volunteer to be chair for the discussion and decide when to move the conversation on and one volunteer for scribe. • Be respectful to the audience and do not sell your products or services inappropriately (use your business cards to talk offline) • At the end the chairman speak for a minute on what salient points you’d like to share
  • 42. Topic “What are the things you’d like to know more about social media or internet recruitment?”
  • 43. Irish Recruiters Event Calendar 2011 Irish Recruiters Survey Annual Members Only Tuesday Club Webinar Pilot Tuesday Club Kick Off & Christmas Dinner Australia & Dublin, Cork, Slgo July Aug Sept Oct Nov December Jan 2012 Tweet Up Survey Results Post Well deserved break!
  • 44. Roadmap Deliverable Start Finish Status Irish Recruiters Winter Conference 16-12-2010 16-12-2010 Not Started Webinar – Introduction to Boolean and the CIR course 20-01-2011 20-01-2011 Not Started End of application to become Irish Recruiters 2011 Annual Now 14- 01-2011 Started Member Irish Recruiters Tuesday Club – Dublin, Cork & Sligo Free Training 8-03-2011 8-03-2011 Not Started Event Irish Recruiters Annual Conference – This is going to be the best 26-05-2011 26-05-2011 Not Started one ever! Irish Recruiters Tweet Up – Food, Pints and Craic 17-06-2011 18-06-2011  Not Started Webinar – Introduction to Advanced Searching Techniques and 14-07-2011 14-07-2011 Not Started Automation Irish Recruiters Tuesday Club – New Frontiers 23-08-2011 23-20-2011 Not Started Irish Recruiters Tweet Up – Food, Pints and Craic 16-09-2011 17-09-2011  Not Started Irish Recruiters Survey 18-11-2011 18-11-2011 Not Started Irish Recruiters Members Tuesday Club and Christmas Dinner 29-11-2011 29-11-2011 Not Started
  • 45. Learn world class techniques TRAINING
  • 46. Courses • Irish Recruiters in association with CIPD have created 3 world-class internet recruitment courses for the Irish market to help raise the level of recruitment sophistication in Ireland and bring the best talent the world has to offer to these shores • The courses are mostly evening courses delivered in Dublin but there will also be 1 day courses on offer in and outside of Dublin, as well as options for in company training when training is for 6 or more people • This year courses will be based in Dublin and Cork and cost 499 euros per person and a special rate of €399 for Irish Recruiters Annual Members
  • 47. Certified Internet Recruiter Course Outline: • The distinction between traditional and social media and cloud recruitment • Introduction to the tools you will need to start mastering internet sourcing e.g. browsers, search engines, toolbars, social networks, blogs • A comprehensive section outlining what are search engines, how they work, and the differences between them • A detailed dive into learning how to use Boolean logic to unlock millions of CVs on the internet. This section will involve a lot of practical exercise generation and sharing of results within the class. How to flip search and x-ray servers and peel back URLs • The important anatomy of a URL • You’ll learn how to use field commands and wild card searches • What is the deep web and why it is so important for a recruiter • What is our philosophy on passive candidates and why we thing they increase quality of hire • How to tailor your search to international recruitment assignments so that you can carefully craft Boolean strings for the European and Asia markets • How to do time machine searching, code language searching as well as quick competitive analysis tag sourcing
  • 48. Advanced Certified Internet Recruiter Course Outline: • Understanding the semantic web and the different types of semantic indexes that exist and the advantages that can be gained by proximity searching • A deep dive into the advanced search syntax that exists in Google with clear example of how to use some of the more useful modifiers • World class discussion and tips on how to create a systematic approach to finding candidates email addresses on the Internet • A look at some of Irish Recruiter’s favourite productivity tools and techniques • There will also be teaching on the advanced anatomy of “Locators” which will assist those who want to understand how to get creative with URLs • The important subject of syndication and automation will also be discussed with examples of how it can make all levels of recruiters understand their industry, markets and competitors better • There is a module on the ever increasingly complex world of advanced Twitter techniques • We’ll look at the world of search at LinkedIn • An introduction to capturing techniques • A look at people search engines • You’ll also get to understand a new concept called slashing • We’ll finish off then with a dive into the evolving world of social search
  • 49. Certified Social Media Recruiter Course Outline: • Understanding the importance of social media with examples of best case scenarios from world class brands • A deep dive into the world of social networking and the variety of networks that exist around the world • How to create a social media recruitment strategy that scales. This section will dive into the main considerations that need to be taken into account before you build your strategy. • A deep dive into LinkedIn and the plethora of tools and techniques that can be deployed on the site to drive your social media recruitment strategy. We’ll take a close look at some of the more advanced features that most people do not pay close attention to but offer huge advantages when deployed properly • A deep dive into Facebook and how it can be used to build brand. At this part of the course we’ll dive into some world and Irish examples of Fan Pages in the recruitment industry worth reviewing • The course also takes a close look at using Twitter and picks a small number of recommended apps to be aware of. • We’ll also look at the power of using YouTube to build brand and we’ll take a close look at how building your own YouTube channel into your social media strategy is worth considering
  • 50. Ctd • We’ll look at the interesting topic of widgets and buttons and why they are so important • The important topic of metrics will be carefully analysed with recommendations given for free and paid tools that can help you understand your ROI on investment. • We’ll then look at the innovation that is currently taking part in the world of social media with plenty of time spent reviewing apps, blogs and other social tools and sources that every recruiter in Ireland interested in the world of social media recruitment should be aware of. • Finally, we’ll talk about the future of social media recruitment and some of the trends and technologies that will shape the industry in the coming years.
  • 51. Companies who have taken the courses in 2010 Google Principal HR Harvey Nash Facebook Hays Recruitment Boston Scientific GSK Concern Worldwide Arithon CITCO Select People Sigmar Recruitment Millipore Johnson and Johnson TTM Sligo Institute of Technology Synergy Recruitment Matheson Ormsby Prentice Lotus Technical Services PublicJobs.ie Sabeo Contracting Services Deloitte
  • 52. Training Offer If you book all 3 course by evening in Dublin by 14th of January 2011 – Non Annual Members = 1250 per person – Annual Members = 1000 per person
  • 53. Big thanks to the sponsors and have a great Christmas! THANKS FOR COMING!