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Digital Transformation:
A review and research
agenda
Deep Theerath
2019SMF6660
Introduction
• Adopting digital technologies
• Increase productivity and value creation –
organizations, government and society (Ebert and
Duarte, 2018)
• Important factors – actors, structure, practices,
values and beliefs (Kripmann, 2015)
• This may boost or may hinder the transformational
process (Hinings, Gegenhuber, Greenwood, 2018)
Research Gaps
The extant literature has divergent views on factors impacting the
Digital Transformation initiatives
DT efforts are major risk and 70% DT efforts fail (Bucy, Finlayson,
Kelly, Moye, 2016)
Unprecedented, fast and fundamental changes due to increased
diffusion of new technologies along with new challenges - need for
the study
Research agenda
1. Review the literature on digital
transformation from 1994 -2021
2. Consolidate the findings using the ADO
framework
3. Offer a understanding of DT and set the
agenda for future research
Objective
• To synthesize the divergent views on
factors influencing the success of digital
transformation in an organization
• To analyze the literature and identify gaps
from the perspective of antecedent,
decision and outcome
Methodology
Bibliometric Analysis
• Full record of citations, bibliographical information, abstract,
keywords and other information are documented
• Bibliometric analysis is to be done using VOSviewer - Keyword co-
occurrences and co-citations
ADO framework
• The study would examine the antecedents of digital
transformations (key factors), decisions taken in the digital
transformation initiatives and outcomes of such initiatives (Singh,
Paul, Dhir 2021)
• Initial search string resulted in 530 articles
• Indexed the journals with Abdc 2019 list of journals
– 260 articles were remaining
• Chose only A*, A and B rated journals – 208 articles
remained
• Finally shortlisted 108 articles based on their
relevancy – through reading their Abstract
Search Keywords
• Digital transformation
• Digital disruption
• Digital innovation
• Digitization
• Digitisation
• Digital change management
Cover Period
1994 - 2021
Review
method
Systematic
Literature
Review
Search
Database
SCOPUS
All peer reviewed
articles
208
Inclusion criteria
related to digital
transformation
Total number of
articles in review
108
Findings
0
5
10
15
20
25
30
35
40
0
200
400
600
800
1000
1200
1400
1600
1800
2000
No. of citations
No. of Titles
Journal name No. of Titles
Journal of Business Research 10
Technological Forecasting and Social Change 8
Industrial Marketing Management 6
Business Horizons 6
California Management Review 6
Technology Analysis and Strategic Management 5
Journal of Business Strategy 4
Information Systems Research 4
Information and Organization 4
Production Planning and Control 3
Management Decision 3
Research Policy 3
Business Process Management Journal 3
Journal of Strategic Information Systems 3
Long Range Planning 3
Journal of Decision Systems 3
Technovation 2
International Journal of Heritage Studies 2
Journal of Management Information Systems 2
Journal of Management Studies 2
British Journal of Management 1
Business Strategy Review 1
Organization Studies 1
Journal of Business-to-Business Marketing 1
Knowledge and Process Management 1
Australasian Marketing Journal 1
Management Science 1
Journal of General Management 1
German Journal of Human Resource Management 1
Journal of Information Technology 1
Journal of the Academy of Marketing Science 1
Journal of Intellectual Capital 1
Knowledge Management Research and Practice 1
International Journal of Quality and Service Sciences 1
European Management Journal 1
International Journal of Conflict Management 1
Managerial and Decision Economics 1
International Journal of Technology Management 1
Human Resource Development Review 1
International Journal of Market Research 1
Strategic Management Journal 1
Journal of Manufacturing Technology Management 1
International Journal of Production Economics 1
Journal of Service Management 1
International Journal of Production Research 1
Journal of Service Theory and Practice 1
Grand Total 108
Authors No. of citations
Dellarocas C. 1827
Yoo Y., Henfridsson O., Lyytinen K. 892
Agarwal R., Gao G.G., DesRoches C., Jha A.K. 383
Anderson C.L., Agarwal R. 245
Vial G. 188
Vendrell-Herrero F., Bustinza O.F., Parry G., Georgantzis N. 175
Coreynen W., Matthyssens P., Van Bockhaven W. 139
Karimi J., Walter Z. 130
Hinings B., Gegenhuber T., Greenwood R. 117
Nambisan S., Wright M., Feldman M. 94
Warner K.S.R., Wäger M. 78
Xue L., Zhang C., Ling H., Zhao X. 66
Johnson D.S., Bharadwaj S. 63
Henfridsson O., Nandhakumar J., Scarbrough H., Panourgias N. 52
Liu D.-Y., Chen S.-W., Chou T.-C. 51
Chanias S., Myers M.D., Hess T. 46
Simmons G., Palmer M., Truong Y. 45
Gölzer P., Fritzsche A. 42
Tumbas S., Berente N., vom Brocke J. 33
Oshri I., Weeber C. 33
Heavin C., Power D.J. 32
Li F. 32
Schniederjans D.G., Curado C., Khalajhedayati M. 32
Further Plan
• Briefly study the selected journals to
understand the various ideas and
frameworks around digital transformation
• Creation of Antecedent – Decision –
Outcome (ADO) framework
• Also analyse the performed literature
survey for the research gaps and highlight
the same
• Set the direction for further research
References
• Ebert, C., & Duarte, C. (2018). Software Technology series: Digital Transformation. IEEE Software
• Krimpmann, D. (2015). IT/IS organisation design in the digital age–A literature review. International
Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, 9(4),
1189–1199
• Hinings, B., Gegenhuber, T., & Greenwood, R. (2018). Digital innovation and transformation: An
institutional perspective. Information and Organization 28, 52–61
• Singh, S., Paul, J., & Dhir, S. (2021). Innovation implementation in Asia-Pacific countries: a review and
research agenda. Asia Pacific Business Review
• Bucy, M., Finlayson, A., Kelly, G., & Moye, C. (2016). The “how” of transformation. McKinsey Insights.
• Schneider, S., & Kokshagina, O. (2021). Digital transformation: What we have learned (thus far) and what is
next. Creat Innov Manag. 2021; 1– 28.
Thank you

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Mid_term_review.pptx

  • 1. Digital Transformation: A review and research agenda Deep Theerath 2019SMF6660
  • 2. Introduction • Adopting digital technologies • Increase productivity and value creation – organizations, government and society (Ebert and Duarte, 2018) • Important factors – actors, structure, practices, values and beliefs (Kripmann, 2015) • This may boost or may hinder the transformational process (Hinings, Gegenhuber, Greenwood, 2018)
  • 3. Research Gaps The extant literature has divergent views on factors impacting the Digital Transformation initiatives DT efforts are major risk and 70% DT efforts fail (Bucy, Finlayson, Kelly, Moye, 2016) Unprecedented, fast and fundamental changes due to increased diffusion of new technologies along with new challenges - need for the study
  • 4. Research agenda 1. Review the literature on digital transformation from 1994 -2021 2. Consolidate the findings using the ADO framework 3. Offer a understanding of DT and set the agenda for future research
  • 5. Objective • To synthesize the divergent views on factors influencing the success of digital transformation in an organization • To analyze the literature and identify gaps from the perspective of antecedent, decision and outcome
  • 6. Methodology Bibliometric Analysis • Full record of citations, bibliographical information, abstract, keywords and other information are documented • Bibliometric analysis is to be done using VOSviewer - Keyword co- occurrences and co-citations ADO framework • The study would examine the antecedents of digital transformations (key factors), decisions taken in the digital transformation initiatives and outcomes of such initiatives (Singh, Paul, Dhir 2021)
  • 7. • Initial search string resulted in 530 articles • Indexed the journals with Abdc 2019 list of journals – 260 articles were remaining • Chose only A*, A and B rated journals – 208 articles remained • Finally shortlisted 108 articles based on their relevancy – through reading their Abstract
  • 8. Search Keywords • Digital transformation • Digital disruption • Digital innovation • Digitization • Digitisation • Digital change management Cover Period 1994 - 2021 Review method Systematic Literature Review Search Database SCOPUS All peer reviewed articles 208 Inclusion criteria related to digital transformation Total number of articles in review 108
  • 9. Findings 0 5 10 15 20 25 30 35 40 0 200 400 600 800 1000 1200 1400 1600 1800 2000 No. of citations No. of Titles Journal name No. of Titles Journal of Business Research 10 Technological Forecasting and Social Change 8 Industrial Marketing Management 6 Business Horizons 6 California Management Review 6 Technology Analysis and Strategic Management 5 Journal of Business Strategy 4 Information Systems Research 4 Information and Organization 4 Production Planning and Control 3 Management Decision 3 Research Policy 3 Business Process Management Journal 3 Journal of Strategic Information Systems 3 Long Range Planning 3 Journal of Decision Systems 3 Technovation 2 International Journal of Heritage Studies 2 Journal of Management Information Systems 2 Journal of Management Studies 2 British Journal of Management 1 Business Strategy Review 1 Organization Studies 1 Journal of Business-to-Business Marketing 1 Knowledge and Process Management 1 Australasian Marketing Journal 1 Management Science 1 Journal of General Management 1 German Journal of Human Resource Management 1 Journal of Information Technology 1 Journal of the Academy of Marketing Science 1 Journal of Intellectual Capital 1 Knowledge Management Research and Practice 1 International Journal of Quality and Service Sciences 1 European Management Journal 1 International Journal of Conflict Management 1 Managerial and Decision Economics 1 International Journal of Technology Management 1 Human Resource Development Review 1 International Journal of Market Research 1 Strategic Management Journal 1 Journal of Manufacturing Technology Management 1 International Journal of Production Economics 1 Journal of Service Management 1 International Journal of Production Research 1 Journal of Service Theory and Practice 1 Grand Total 108
  • 10. Authors No. of citations Dellarocas C. 1827 Yoo Y., Henfridsson O., Lyytinen K. 892 Agarwal R., Gao G.G., DesRoches C., Jha A.K. 383 Anderson C.L., Agarwal R. 245 Vial G. 188 Vendrell-Herrero F., Bustinza O.F., Parry G., Georgantzis N. 175 Coreynen W., Matthyssens P., Van Bockhaven W. 139 Karimi J., Walter Z. 130 Hinings B., Gegenhuber T., Greenwood R. 117 Nambisan S., Wright M., Feldman M. 94 Warner K.S.R., Wäger M. 78 Xue L., Zhang C., Ling H., Zhao X. 66 Johnson D.S., Bharadwaj S. 63 Henfridsson O., Nandhakumar J., Scarbrough H., Panourgias N. 52 Liu D.-Y., Chen S.-W., Chou T.-C. 51 Chanias S., Myers M.D., Hess T. 46 Simmons G., Palmer M., Truong Y. 45 Gölzer P., Fritzsche A. 42 Tumbas S., Berente N., vom Brocke J. 33 Oshri I., Weeber C. 33 Heavin C., Power D.J. 32 Li F. 32 Schniederjans D.G., Curado C., Khalajhedayati M. 32
  • 11. Further Plan • Briefly study the selected journals to understand the various ideas and frameworks around digital transformation • Creation of Antecedent – Decision – Outcome (ADO) framework • Also analyse the performed literature survey for the research gaps and highlight the same • Set the direction for further research
  • 12. References • Ebert, C., & Duarte, C. (2018). Software Technology series: Digital Transformation. IEEE Software • Krimpmann, D. (2015). IT/IS organisation design in the digital age–A literature review. International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, 9(4), 1189–1199 • Hinings, B., Gegenhuber, T., & Greenwood, R. (2018). Digital innovation and transformation: An institutional perspective. Information and Organization 28, 52–61 • Singh, S., Paul, J., & Dhir, S. (2021). Innovation implementation in Asia-Pacific countries: a review and research agenda. Asia Pacific Business Review • Bucy, M., Finlayson, A., Kelly, G., & Moye, C. (2016). The “how” of transformation. McKinsey Insights. • Schneider, S., & Kokshagina, O. (2021). Digital transformation: What we have learned (thus far) and what is next. Creat Innov Manag. 2021; 1– 28.