This document provides an overview of SPAN Infotech (India) Pvt. Ltd., an offshore software development company. It discusses the company's certifications in areas such as CMMI Level 5, ISO 9001, and ISO 27001. It also outlines the company's engineering processes, quality systems, domains of expertise, security protections, human capital, and ease of interface for clients. The document aims to demonstrate SPAN's capabilities and value as an offshore partner for software services.

1. A CMMI Level 5, PCMM Level 3, ISO 9001:2008 and
ISO27001:2005 Certified Offshore Company
A part of Nordic IT group EVRY
SPAN Infotech (India) Pvt. Ltd.
Corporate Presentation

2. 2
Our Journey...

3. 3
Mission 2000 / 2014

4. 4
Readiness
• Engineering Processes and Quality systems
• Latest technology and Service offerings
• Domains
• Security and Protection
• Human Capital
• Ease of Interface for Client

5. 5
Engineering Processes and Quality Systems

6. 6
Quality
ISO 9001-1987
Certification
May 1999
ISO 9001:2000
Certification
July 2002
CMM Level 4
August 2002
ISO 9001:2008
Sept 2009
PCMM Level 3, Dec 2013
CMMI 5 Mar 2012
ISO 27001:2005
Dec 2009

7. 7
Process Integration
Development
Process
Quality
Management
Process
Project
Management
Process
Others
Benefits
• Cost
• Schedule
• Productivity
• Quality
• Customer Satisfaction
• Return on Investment

8. 8
Tools and Technologies

9. 9
Project Management Tools
SEPG Tool
• Tasks and CR Planning and Tracking
• Bugs in Bug Tracker
• Issues in Issue Tracker
• Risks in Risk Tracker
• Reports for Monitoring & Control and for
continual improvement
• QPM Data Analysis
WFMS Tool
• Project Life Cycle selection
• Review and Approval of various Artifacts
• SQA Facilitation
• Configuration Audit
• Defect Prevention
PM Dash
Board Tool
• Weekly/Monthly Update:
– Resource Utilization
– Project Profit
– Effort Deviation
– On Time Delivery
– Rework Effort
PMTS • Control of Project Documents and Records

10. 10
Latest Technology & Service Offerings

11. 11
SPAN Offerings
AD/AO
Testing
DWBI
ITO
ERP
Mobility
Insurance &
Healthcare
Banking &
Financial Services Retail
Travel,
Transportation
& Logistics
ISV
Application Development, Application Maintenance, Re-engineering, Modernization, Migration
Functional, Automation, Performance & Security testing
ETL, BI reporting, Data cleansing, KPI & Data Visualization, Exploration, Modeling/Datamart design
Application operations, Infrastructure Management, Event monitoring & Management, Patch/Incident
Management & Change Management, Capacity Management
Implementation, Rollouts, Upgradation, Application & Audit Management
Consulting, Application - Design and Development, Enterprise Mobility, Testing & Deployment, Cross
Platform Development/Porting
1 2 3 4 5
6 7
8
9 10
11 12 13
1. HIPAA, 4010-5010, Dynamic
Rule Engine
2. PCI/DSS, SAS 70, CTX, GAAP,
SEPA compliances
3. Migration Factory Model
4. Warehouse management
Framework
5. CMS, DMS, Portals
6. 5010 compliance testing
7. OWASP based security testing
8. ART framework, Bigdata,
performance dashboards &
Forecasting Modules
9. ITIL, ISO9001 & ISO 27001
10. ITIL, ISO9001 & ISO 27001
11. Insurance quotation
Framework
12. Mobile banking Framework
13. Customer loyalty, Coupon, m-
Commerce

12. 12
Application Development and Maintenance
Competencies
• Architecting new Products/Applications – frameworks for
different platforms
• Reverse Engineering – deriving Requirements from legacy
code
• System Integration – Integrating Applications -
Webservices/SOA
• Conversion/Migration – Moving applications to new OS,
Databases
• Production Support – Code Fixes, Monitoring,
Tuning
• Database Administration – Administration,
Tuning
• ERP – SAP, Oracle Apps
Technologies
• Java/J2EE – JBoss,
WebSphere, BEA
Weblogic
• Microsoft .Net – C#,
SharePoint
• Open Source – PHP,
MySQL
• Oracle – Dev 2000,
BEPL
• IBM Mainframe/AS400
• Lotus/Domino
Domain
• Healthcare & Insurance
• Financial Services
• Retail &E-Commerce
• Solutions for ISVs
• Travel Transportation &
Logistics
• Education
Life Cycle Models
• Agile
• Iterative/RUP
• Waterfall
Certifications
• CMMI level 5, ISO
9001:2008 & ISO
27001:2005
• SUN, Microsoft, LOMA,
IBM, PMP, Oracle and
HIPAA certified
personnel

13. 13
Managed Testing
Functional Testing
• Manual
• Automation
Non - Functional Testing
• Performance/Load Testing
• Security Testing
• Usability Testing
• Accessibility Testing
• Compatibility Testing
• Agile Scrum and Scrum of Scrums
• Verification and Validation model (V Model)
• Extreme Programming
• Waterfall model
• Iterative model
• Test Driven Development (TDD)
• Integrated ISO and CMMi
Processs
• Metric Driven Project
Management – Weekly reports
with Metrics
• Knowledge based testing -
Knowledge Acquisition, Retention
and Transfer
• Reusability – Strategies,
Methodologies, Approaches,
Frameworks, Checklists, Test
cases
• Defect Prevention – Reduce
rework
• Collaborative Tools for
distributed teams
Automation
• HP Quick test Pro
• HP functional test
• Selenium
• TestComplete
• Test Partner
• IBM Rational Test
• Coded UI
Performance
• HP LoadRunner
• HP Performance Center
• MS Visual Studio
• Radview Webload
• Open STA
• Jmeter
Security
• Tools suggested by OWASP
• Cenzic
• IBM Appscan
• Cross Check
• SoapSonar
• Parasoft SOATest
• WSChess
Managed
Testing
Services
Tools
Process
Models
Value
Adds

14. 14
Mobility & Communications

15. 15
• Conceptualization
• Data Modeling/Data Mart
Design
• ETL Services
• Reporting Services
• Data Cleansing
• Customized Solution
Development
• KPI/Data Visualization
• Data Exploration
• Packaged BI
• Analytics
• Big Data Engineering
• Design & Development
Services
• Data/Database
Migration/Integration
• Database
Administration/Support
• Remote DBA Service, 24/7
Support
• Database Performance
tuning
• Capacity Planning
BI Practice Summary
• Oracle
• DB2
• MS-SQL
• MySql
• Teradata
Database
• Informatica - Power Center
• Power Exchange
• Informatica CDE
• Data Stage
• MS- SSIS
• Mercator
• SAS
ETL
• OBIEE
• Cognos
• MS-SSRS/SSAS
• Business Object
• Microstrategy
• BIRT
• Qlikview
• Pentaho
BI Reporting
- Dashboard
Tools and TechnologiesServices
Highlights
Insurance Agency Commission DW Model | SEPA – ISO 20022 Readiness | BIG DATA – Social Media Integration Framework and
Analytics | Certified DB, DW & BI Specialist | Oracle Retail Analytics Model | Cloud Data Integration | Network Log Analytics
DW BI Database

16. 16
IT Operations
Operating System
(Windows 2003, Vista, Windows 7, Unix, Linux)
Problem/Change/CapacityManagement
Incident/PatchManagement
EvenManagement/Monitoring
• Custom Applications
• Legacy Application
• Special Application
• SharePoint
• BizTalk
• Exchange
• Dynamics/CRM
• Oracle
• OeBS
• SAS
• Siebel
• Hyperion
Database/Virtualization/Network/Storage
(SQL, Oracle, VM Ware, Citrix)
Global IT Operations Portfolio
Application
Operation
Infrastructure
Operation
Enterprise Applications

17. 17
PES
Create Design,
Implement
Design &
Development
Product Testing
& Qualification
Product
Management
Requirement
gathering &
Analysis
Value
Engineering &
Product
Sustenance
Product
Release
• Best Practices Design
• Agile Product Development
• Localization &
Internationalization
• Quality Process & metrics
• Functional Product
Testing
• Test Planning & Tracking
• Result Management
• Improve Defect rates
• Help customer
deployments &
customizations
• Manage Production
• Rollout & Product
Launch
• Requirement congruence
with stake holders
• Deliberations
• Elicitation
• Finalization
• Product Roadmap – Feature
Analysis
• Technology Assessment
• Readiness – Channel
Training
• Support – Demos, Event
support, Channel Support
• Re-engineering Services
• Feature/Functional
Enhancement
• Build & Patch Management
• Bug Fixing & Maintenance
• Product Deployment
Product Engineering Services

18. 18
ERP Support Services
• Services - Application development, Customization, Integration, Operations and maintenance
• Applications - SAP R/3 4.6c, 4.7e, ECC 5.0, ECC 6.0 with Solution Manager and MySAP Business Suite
Products like (EP, PI, BI, etc.)
• Development Tools - ABAP/4 , WebDynpro
• Basis Support – System Installation, monitoring, patch upgrades, performance tuning, Backup and restore, Version
Upgrade etc.
• NetWeaver – Development/Customization of Integration objects (NetWeaver PI)
SAP Support
• Post Implementation Maintenance and Support
• Oracle Applications software and DBA support
• Implementation of Oracle Fusion middleware platform
• Develop interfaces to integrate Oracle with non-Oracle Systems
Oracle Apps Support (E-business Suite)
• Package evaluation – Evaluate customers business process and map them to the product offerings
• Product Licensing – Help customers in procuring optimal number of user licenses in a cost effective manner
• Global implementation – multisite/location implementation based on customers geographic presence
• Support and Maintenance – Provide remote support and maintenance of the applications
Microsoft AX and NAV

19. 19
Domain
DevelopmentIntegrationServices
JDE- Expertise
Technical
JDE maintenance
& Support
Development,
Customization &
Enhancements
Upgrade and
Retrofitting
CNC-configuration
& N/W Computing
Implementations
Functional
Finance
Sales &
Distribution
Human
Resource
Manufacturing
Inventory
Integration
ALL out Security
BizTalk
Versions Supported
– JD Edwards Enterprise One (E9.0)
– JD Edwards Enterprise One (E810,E811,E812)
– JDE One World XE(B7333),B7334
– JDE World A7.3, A9.3
Agresso - Expertise
• Application
development
• Customization
• Integration
• Operations and
maintenance
• National
register
• WebCruiter
• Excelerator
ERP Support Services
• MS Visual
Studio,
• Agresso
customization
tool(ACT)
• MSSQL &
Oracle
• Human
Resource
• Finance
• Payroll
Reporting
• Crystal
Reports
• BI Publisher
• BIEE(Business
Intelligence
Enterprise
Edition)

20. 20
Domains

21. 21
SPAN In Insurance Space

22. 22
Banking & Financial Services Competency

23. 23
Retail Services Competency

24. 24
Independent Software Vendors
Product
Re-engineering
ITO
Cloud
SaaS
Enablement
SOA
DWBI
Practice
Mobility
Product
Co-Development
& Sustenance
Time to
Market
Cost
Scalability
Quality
ISV
Challenges

25. 25
• SPAN’s Transportation and Logistics is a blend of technocrats and domain rich Subject
Matter Experts
• SPAN’s Transportation & Logistics expertise includes:
– Sales Order Management
– Purchase Order Management
– Warehouse and Inventory Management
– Logistics Management
Sales Order Management
Sales Forecast / Distribution,
Customer Relationship,
Return Good / Warranty
Claim Processing
Warehouse Management,
Work Order Management,
Inventory Management , Control,
Pricing
Fleet Management
Tracking
Dispatch Management
E Procurement
Sales
Order
Management
Warehouse &
Inventory
Management
Logistics
Management
Purchase
Order
Management
Transportation
& Logistics
Product
Development
Testing
Services
Data Mining &
Warehousing
Application Re-
Engineering
Services &
Maintenance
Mobility
Services
Integration
Services
Transportation & Logistics Expertise

26. 26
Human Capital

27. 27
Motivation Factors
Hygiene Factors
Salary &
Benefits
Work
Conditions
Stability
Relationship
with
Colleagues
Org. Values
& Policies
Sense of
Achievement
Interesting &
Challenging
work
Personal &
Professional
Growth
Employee
Empower-
ment
Rewards &
Recognition

28. 28
Motivation Factors
Sense of
Achievement
Interesting &
Challenging
work
Personal &
Professional
Growth
Employee
Empower-
ment
Rewards &
Recognition
- Set Goals
-Achieve Goals
--Record
Incident
PDR
- Project
Rotation
- Onsite
Opportunity
Rotation
Onsite
Opportunity
- Published
Growth path
-Growing 35%
-P4P Training
-Fast track
Defined
Growth
Path
- Employee led
support groups
like SIG,
TechIG, SEPG
Support
Group &
Teams
-Employee of
Month
-Elite Club
- Fast Track
Published
Productivity Quality Innovation CustomersLongevity
• 30% - more than 3 years in Company
• 20% - more than 5 years in Company
• 10% - more than 10 years in Company
• Higher productivity
• Increased Retention
• Higher Returns from Human Capital deployed

29. 29
Resource Growth
March 10
March 11
March 12
March 13
March 14
705 764
1039
1600 1800

30. 30
Top 20 Best Employer in India
• Rated by IDC and Cybermedia,
an Independent Research org and
the largest selling IT magazine in
India
• #7 Best Employer
(resource <2000)
• Several Indian companies
participate
• Key review points include
employee satisfaction, appraisal
systems, employee perception of
the organizations strengths
• Shows that we are employee focused
• Gives them a motivated team
• Able to attract good talent
• Shows that we invest in training and have
very good plans for employee retention
• This quantifies to increased productivity
for the client
• Better customer satisfaction/customer
experience
• Continuity of their team for several years
due to low attrition
Features Benefits to Clients

31. 31
Security and Protection

32. 32
Security and Privacy Policy
• ISO 27001 Certified
• Multi-level Physical Security
• Robust Network Security
• Reliable Customer Data Protection
• High Level of Employee Trust

33. 33
Ease of Interface for Client
Making a difference

34. 34
Offshore Pavilion
Onsite Services
Managed Services
BOT
Business Arrangements
Offshore Fixed Price/Fixed Time Offshore Pavilion

35. 35
Client Culture Alignment
Our RM Model
Adds value to the client
and empowers a sustained
relationship. The RM
model is a future proof
engagement methodology
and addresses five aspects
of a relationship.

36. 36
Differentiating Pyramid
• The playing field of offshore
companies narrow as you go up
the Pyramid.
• The key success factors for
offshore are Client Engagement
and Internal Processes.
• Domain can be ramped up and
Technology Expertise is a
minimum qualification.

37. 37
Technology Partners

38. 38
Sample U.S. Client List

39. 39
Sample Europe Client List

40. 40
Client Testimonials
"...SPAN’s team has provided excellent overall value, much better experience than with other Indian
companies used by DATAGENIX till date and based upon feedback from other peer companies that have
used Indian resources as well."
- Mark Oja
CEO, Datagenix
"...This relationship has been truly a partnership... there are many companies out there that claim to
provide what SPAN provides... none of those companies demonstrated the commitment and willingness
to truly partner that you have."
- Terry Bird,
President and COO, VACAVA
"...Whether it is a small application or a very large involved program that needs to be developed, Span is
definitely the correct choice for anyone in need of programmers. We have many more modules we plan to
add to our program and thanks to their achievement and the trust we have developed in their manage-
ment team, we will not have to waste any time searching for programmers for our next endeavor. We will
surely move forward with Span's team."
- Scott A. Biddle,
Vice President, Advantek Solutions Inc.

41. STEERING PROGRESS.TOGETHER.