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1
Copyright © 2022 Demandbase
Your Demand Gen,
Smarter
Jon Miller
Chief Marketing Officer
3
Copyright © 2022 Demandbase
4
Copyright © 2022 Demandbase
Hear about the man who only
signed up for one dating
platform?
He found love at first site.
“
Copyright ©2022 / Demandbase Inc.
Limitations of lead-based approaches
led to the rise of account-based strategies
Copyright ©2022 / Demandbase Inc.
Traditional demand
gen is heading for
a shipwreck
THE END OF AN ERA
Copyright ©2022 / Demandbase Inc.
Anonymous buyers + privacy + fragmented systems =
account blindness, hard to reach buyers
Copyright ©2022 / Demandbase Inc.
Traditional demand
gen is heading for
a shipwreck
THE END OF AN ERA
Copyright ©2022 / Demandbase Inc.
Copyright ©2022 / Demandbase Inc.
New sales engagement tools change top-of-funnel
Larger buying committees transform bottom of funnel
Traditional demand
gen is heading for
a shipwreck
THE END OF AN ERA
Non-linear buying processes break traditional handoffs
8
Copyright © 2022 Demandbase
I was addicted to doing the hokey
pokey…
but then I turned myself around.
“
9
Copyright © 2022 Demandbase
Your Demand Gen, Smarter
Powered By
Intelligence
1
10
Copyright © 2022 Demandbase
It fills up my
Inbox…
SPAM!
At least 10,
15 a day
I. Hate. Spam.
It’s not just email…
it’s everything
“Irrelevant”
sums it up
No…!
11
Copyright © 2022 Demandbase
● Irrelevant offers
● Conflicting
messages
● Unwanted or
irrelevant sales
outreach
12
Copyright © 2022 Demandbase
Traditional Demand Gen Suffers From…
Missed
opportunities
The costs:
Clunky, frustrating
buyer journeys
Cranky
CFOs
Hunch-based
decisions
Omni-spamming
Account blindness
13
Copyright © 2022 Demandbase
Account Intelligence is the answer
14
Copyright © 2022 Demandbase
Algorithms Are Commoditized, Data is the Differentiator
When it comes to modern data science, data >> algorithms =
convergence of data and workflow vendors
KDnuggets
15
Copyright © 2022 Demandbase
What do baby parabolas drink?
Quadratic formula.
Where do bad rainbows go?
Prism. It’s a light sentence.
“
16
Copyright © 2022 Demandbase
Your Demand Gen, Smarter
Powered By
Intelligence
1 2
Brand
and
Demand
17
Copyright © 2022 Demandbase
B2B Buying
Today is
Complex and
Anonymous
70%+ online
~30% offline
18
Copyright © 2022 Demandbase
Use
B2B Advertising
To Reach
Anonymous
Buyers
Engage the right people at the right accounts before they even come to your site.
YOUR AD
HERE
Orange Juice Futures Up After
Positive Crop Report Issued
Sought in DOA Probe,
Clarence Beeks goes missing
after New Year’s Eve party
Duke & Duke Commodity
Brokers fold after
insider-trade debacle
William R. Valentine named
head of strategy at
newly-formed Winthorpe &
Valentine
Updated 10 minutes ago
19
Copyright © 2022 Demandbase
Brand and Demand have typically been separate
Brand
Paid media
Unknown targets
CPM pricing
Agencies
Demand
Owned media
Known targets
# leads pricing
In-house
20
Copyright © 2022 Demandbase
Brand + Demand = Smarter Together…
GTM
Platforms
Account
Intelligence
Anonymous
buyers
Known
buyers
Account targeting Person
targeting
3rd party
data
1st party
data
21
Copyright © 2022 Demandbase
Account
What’s So Special About B2B Advertising?
1. Identifying
accounts
Account
22
Copyright © 2022 Demandbase
3. Optimizing within
accounts
• Title targeting
doesn’t work
• Instead bid higher
for high-intent
individuals
Lands End
2. Optimizing across
accounts
• Avoid super
suckers
  % impressions to
top 10% accounts
Accounts
<100
impressions
Account
with
clicks
B2B DSP (no super suckers) 25% 5% 36%
B2C DSP (super suckers) 85% 62% 4%
What’s So Special About B2B Advertising?
1. Identifying
accounts
Walmart
BID $25
BID $8
BID $2
23
Copyright © 2022 Demandbase
Intent-Based Advertising Works!
Highest Intent
Cookies
Medium Intent
Cookies
Low Intent
Cookies
Average
Cookie
Negative Intent
Cookie
Ad
Engagement
Rate
Demandbase Other
CPM $13.85 $12.94
CPC $14.75 $27.70
24
Copyright © 2022 Demandbase
What did one cannibal say to the
other while they were eating a
clown?
Does this taste funny to you?
“
25
Copyright © 2022 Demandbase
Your Demand Gen, Smarter
Powered By
Intelligence
1 2
Brand
and
Demand
3
Redefining
Sales
Alignment
26
Copyright © 2022 Demandbase
When Sales and Marketing Play Nice
Old: The Hand-Off New: Exquisite Orchestration
TOPO: #1 indicator of account-based success is the
coordination between marketing and sales
Source: TOPOʼs 2019 Benchmark survey
27
Copyright © 2022 Demandbase
74%
Say sales’ awareness of
marketing campaigns is important
to win their business1
Of B2B sales reps who receive alerts
to key actions required on
opportunities say these alerts help
them do their job better1
When sales and marketing teams are
aligned, companies see an average
of 19% faster revenue growth and
15% higher profitability2
SOURCE:
1. SALESFORCE, STATE OF THE CONNECTED CUSTOMER
2. SIRIUSDECISIONS, KEYNOTE AT SIRIUSDECISIONS SUMMIT 2019
85%
Share insights
Align data Coordinate interactions
2
19%
Degrees of Alignment
1 3
28
Copyright © 2022 Demandbase
Alerts: Way Better Than A Virtual Assistant
Alert!
Jane Doe’s
Accounts
New MQAs
29
Copyright © 2022 Demandbase
Sales Intelligence
Marketing Intelligence
30
Copyright © 2022 Demandbase
Sales Intelligence
Marketing Intelligence
Demandbase Sales Intelligence
31
Copyright © 2022 Demandbase
Marketing-
Sourced
Pipeline
Marketing-
Influenced
Pipeline
All
Sourced
Pipeline
✔
32
Copyright © 2022 Demandbase
Did you hear about the
lawyer who sued the
airline for misplacing his
luggage?
He lost his case.
“
33
Copyright © 2022 Demandbase
Your Demand Gen, Smarter
Powered By
Intelligence
1 2
Brand
and
Demand
3
Redefining
Sales
Alignment
4
Aligned To
Full Journey
34
Copyright © 2022 Demandbase
Most marketers
over-focus on NEW
business at expense of
POST-SALE
35
Copyright © 2022 Demandbase
New Business Is a Fraction of Total Revenue
Renewals: 65%
New Bookings: 22%
Expansion: 12%
CAC: $1.34
CAC: $o.50
36
Copyright © 2022 Demandbase
Define The Account Journey
Aware
Engaged
MQA
Opportunity
Customer
MQA (Cust)
Qualified Matches our ideal customer profile (ICP) – FIT
Showing awareness for our category – INTENT
Engaging with us – ENGAGEMENT
Marketing Qualified Account – PIPELINE PREDICT
Open opportunity
Closed won opportunity
In-Market for expansion solution
Opp (Cust)
Win (Cust)
Open opportunity for expansion
Adoption and retention
Customizable
Stages
37
Copyright © 2022 Demandbase
Move from emotion to
logic with thought
leadership and
education. Focus on validation
and consensus
across the entire
buying committee.
Align Your GTM to the Account Journey
Early in the journey, focus on building
your brand on a foundation of trust.
Drive adoption and
retention with best
practices.
Engage
when
accounts are
in-market
and actually
interested in
hearing from
you.
Aware
Engaged
MQA
Opportunity
Customer
MQA (Cust)
Qualified
Opp (Cust)
Win (Cust)
38
Copyright © 2022 Demandbase
Your Demand Gen, Smarter
Powered By
Intelligence
1 2
Brand
and
Demand
3
Redefining
Sales
Alignment
4
Aligned To
Full Journey
39
Copyright © 2022 Demandbase
Get Your Copy!
260 pages of
practical advice &
best practices
demandbase.com/guide
40
Copyright © 2022 Demandbase
I was just reminiscing about the
beautiful herb garden I had when
I was growing up.
Good thymes.
“
41
Copyright © 2022 Demandbase
Thank you!
YOU’RE
DEE
BEST!
42
Copyright © 2022 Demandbase
IGNORE EVERYTHING
FOLLOWING THIS
43
Copyright © 2022 Demandbase
A friend of mine didn’t pay his
exorcist.
He got repossessed.
“
44
Copyright © 2022 Demandbase
Police arrested a bottle of water…
…it was wanted in three different
states: solid, liquid, and gas.
“
45
Copyright © 2022 Demandbase
Why should you never mention the
number 288?
It’s two gross.
“
46
Copyright © 2022 Demandbase
Did you hear about the racing
snail who got rid of his shell?
He thought it would make him
faster, but it just made him
sluggish.
“
47
Copyright © 2022 Demandbase
When does a joke become a “dad
joke?”
When it becomes apparent.
“
48
Copyright © 2022 Demandbase
Pi was fighting with an imaginary
number.
“Get real,” pi said. “Be rational,”
the imaginary number said.
“
49
Copyright © 2022 Demandbase
Why was the fraction worried
about marrying the decimal?
Because she would have to
convert.
“
50
Copyright © 2022 Demandbase
Why did the two fours skip lunch?
They already eight!
Why was the student upset when
his teacher called him average?
It was a mean thing to say!
“

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Your Demand Gen, Smarter

  • 1. 1 Copyright © 2022 Demandbase Your Demand Gen, Smarter Jon Miller Chief Marketing Officer
  • 2.
  • 3. 3 Copyright © 2022 Demandbase
  • 4. 4 Copyright © 2022 Demandbase Hear about the man who only signed up for one dating platform? He found love at first site. “
  • 5. Copyright ©2022 / Demandbase Inc. Limitations of lead-based approaches led to the rise of account-based strategies Copyright ©2022 / Demandbase Inc. Traditional demand gen is heading for a shipwreck THE END OF AN ERA
  • 6. Copyright ©2022 / Demandbase Inc. Anonymous buyers + privacy + fragmented systems = account blindness, hard to reach buyers Copyright ©2022 / Demandbase Inc. Traditional demand gen is heading for a shipwreck THE END OF AN ERA
  • 7. Copyright ©2022 / Demandbase Inc. Copyright ©2022 / Demandbase Inc. New sales engagement tools change top-of-funnel Larger buying committees transform bottom of funnel Traditional demand gen is heading for a shipwreck THE END OF AN ERA Non-linear buying processes break traditional handoffs
  • 8. 8 Copyright © 2022 Demandbase I was addicted to doing the hokey pokey… but then I turned myself around. “
  • 9. 9 Copyright © 2022 Demandbase Your Demand Gen, Smarter Powered By Intelligence 1
  • 10. 10 Copyright © 2022 Demandbase It fills up my Inbox… SPAM! At least 10, 15 a day I. Hate. Spam. It’s not just email… it’s everything “Irrelevant” sums it up No…!
  • 11. 11 Copyright © 2022 Demandbase ● Irrelevant offers ● Conflicting messages ● Unwanted or irrelevant sales outreach
  • 12. 12 Copyright © 2022 Demandbase Traditional Demand Gen Suffers From… Missed opportunities The costs: Clunky, frustrating buyer journeys Cranky CFOs Hunch-based decisions Omni-spamming Account blindness
  • 13. 13 Copyright © 2022 Demandbase Account Intelligence is the answer
  • 14. 14 Copyright © 2022 Demandbase Algorithms Are Commoditized, Data is the Differentiator When it comes to modern data science, data >> algorithms = convergence of data and workflow vendors KDnuggets
  • 15. 15 Copyright © 2022 Demandbase What do baby parabolas drink? Quadratic formula. Where do bad rainbows go? Prism. It’s a light sentence. “
  • 16. 16 Copyright © 2022 Demandbase Your Demand Gen, Smarter Powered By Intelligence 1 2 Brand and Demand
  • 17. 17 Copyright © 2022 Demandbase B2B Buying Today is Complex and Anonymous 70%+ online ~30% offline
  • 18. 18 Copyright © 2022 Demandbase Use B2B Advertising To Reach Anonymous Buyers Engage the right people at the right accounts before they even come to your site. YOUR AD HERE Orange Juice Futures Up After Positive Crop Report Issued Sought in DOA Probe, Clarence Beeks goes missing after New Year’s Eve party Duke & Duke Commodity Brokers fold after insider-trade debacle William R. Valentine named head of strategy at newly-formed Winthorpe & Valentine Updated 10 minutes ago
  • 19. 19 Copyright © 2022 Demandbase Brand and Demand have typically been separate Brand Paid media Unknown targets CPM pricing Agencies Demand Owned media Known targets # leads pricing In-house
  • 20. 20 Copyright © 2022 Demandbase Brand + Demand = Smarter Together… GTM Platforms Account Intelligence Anonymous buyers Known buyers Account targeting Person targeting 3rd party data 1st party data
  • 21. 21 Copyright © 2022 Demandbase Account What’s So Special About B2B Advertising? 1. Identifying accounts Account
  • 22. 22 Copyright © 2022 Demandbase 3. Optimizing within accounts • Title targeting doesn’t work • Instead bid higher for high-intent individuals Lands End 2. Optimizing across accounts • Avoid super suckers   % impressions to top 10% accounts Accounts <100 impressions Account with clicks B2B DSP (no super suckers) 25% 5% 36% B2C DSP (super suckers) 85% 62% 4% What’s So Special About B2B Advertising? 1. Identifying accounts Walmart BID $25 BID $8 BID $2
  • 23. 23 Copyright © 2022 Demandbase Intent-Based Advertising Works! Highest Intent Cookies Medium Intent Cookies Low Intent Cookies Average Cookie Negative Intent Cookie Ad Engagement Rate Demandbase Other CPM $13.85 $12.94 CPC $14.75 $27.70
  • 24. 24 Copyright © 2022 Demandbase What did one cannibal say to the other while they were eating a clown? Does this taste funny to you? “
  • 25. 25 Copyright © 2022 Demandbase Your Demand Gen, Smarter Powered By Intelligence 1 2 Brand and Demand 3 Redefining Sales Alignment
  • 26. 26 Copyright © 2022 Demandbase When Sales and Marketing Play Nice Old: The Hand-Off New: Exquisite Orchestration TOPO: #1 indicator of account-based success is the coordination between marketing and sales Source: TOPOʼs 2019 Benchmark survey
  • 27. 27 Copyright © 2022 Demandbase 74% Say sales’ awareness of marketing campaigns is important to win their business1 Of B2B sales reps who receive alerts to key actions required on opportunities say these alerts help them do their job better1 When sales and marketing teams are aligned, companies see an average of 19% faster revenue growth and 15% higher profitability2 SOURCE: 1. SALESFORCE, STATE OF THE CONNECTED CUSTOMER 2. SIRIUSDECISIONS, KEYNOTE AT SIRIUSDECISIONS SUMMIT 2019 85% Share insights Align data Coordinate interactions 2 19% Degrees of Alignment 1 3
  • 28. 28 Copyright © 2022 Demandbase Alerts: Way Better Than A Virtual Assistant Alert! Jane Doe’s Accounts New MQAs
  • 29. 29 Copyright © 2022 Demandbase Sales Intelligence Marketing Intelligence
  • 30. 30 Copyright © 2022 Demandbase Sales Intelligence Marketing Intelligence Demandbase Sales Intelligence
  • 31. 31 Copyright © 2022 Demandbase Marketing- Sourced Pipeline Marketing- Influenced Pipeline All Sourced Pipeline ✔
  • 32. 32 Copyright © 2022 Demandbase Did you hear about the lawyer who sued the airline for misplacing his luggage? He lost his case. “
  • 33. 33 Copyright © 2022 Demandbase Your Demand Gen, Smarter Powered By Intelligence 1 2 Brand and Demand 3 Redefining Sales Alignment 4 Aligned To Full Journey
  • 34. 34 Copyright © 2022 Demandbase Most marketers over-focus on NEW business at expense of POST-SALE
  • 35. 35 Copyright © 2022 Demandbase New Business Is a Fraction of Total Revenue Renewals: 65% New Bookings: 22% Expansion: 12% CAC: $1.34 CAC: $o.50
  • 36. 36 Copyright © 2022 Demandbase Define The Account Journey Aware Engaged MQA Opportunity Customer MQA (Cust) Qualified Matches our ideal customer profile (ICP) – FIT Showing awareness for our category – INTENT Engaging with us – ENGAGEMENT Marketing Qualified Account – PIPELINE PREDICT Open opportunity Closed won opportunity In-Market for expansion solution Opp (Cust) Win (Cust) Open opportunity for expansion Adoption and retention Customizable Stages
  • 37. 37 Copyright © 2022 Demandbase Move from emotion to logic with thought leadership and education. Focus on validation and consensus across the entire buying committee. Align Your GTM to the Account Journey Early in the journey, focus on building your brand on a foundation of trust. Drive adoption and retention with best practices. Engage when accounts are in-market and actually interested in hearing from you. Aware Engaged MQA Opportunity Customer MQA (Cust) Qualified Opp (Cust) Win (Cust)
  • 38. 38 Copyright © 2022 Demandbase Your Demand Gen, Smarter Powered By Intelligence 1 2 Brand and Demand 3 Redefining Sales Alignment 4 Aligned To Full Journey
  • 39. 39 Copyright © 2022 Demandbase Get Your Copy! 260 pages of practical advice & best practices demandbase.com/guide
  • 40. 40 Copyright © 2022 Demandbase I was just reminiscing about the beautiful herb garden I had when I was growing up. Good thymes. “
  • 41. 41 Copyright © 2022 Demandbase Thank you! YOU’RE DEE BEST!
  • 42. 42 Copyright © 2022 Demandbase IGNORE EVERYTHING FOLLOWING THIS
  • 43. 43 Copyright © 2022 Demandbase A friend of mine didn’t pay his exorcist. He got repossessed. “
  • 44. 44 Copyright © 2022 Demandbase Police arrested a bottle of water… …it was wanted in three different states: solid, liquid, and gas. “
  • 45. 45 Copyright © 2022 Demandbase Why should you never mention the number 288? It’s two gross. “
  • 46. 46 Copyright © 2022 Demandbase Did you hear about the racing snail who got rid of his shell? He thought it would make him faster, but it just made him sluggish. “
  • 47. 47 Copyright © 2022 Demandbase When does a joke become a “dad joke?” When it becomes apparent. “
  • 48. 48 Copyright © 2022 Demandbase Pi was fighting with an imaginary number. “Get real,” pi said. “Be rational,” the imaginary number said. “
  • 49. 49 Copyright © 2022 Demandbase Why was the fraction worried about marrying the decimal? Because she would have to convert. “
  • 50. 50 Copyright © 2022 Demandbase Why did the two fours skip lunch? They already eight! Why was the student upset when his teacher called him average? It was a mean thing to say! “