How in 3 months we at StudyPortals combined 9 different design methods with agile development and still remain sane.
Presentation from UX Camp NL, some slides are blurred.
56. FM T W T
If you do 3 sprints in a row…
FTWT FT
…they won’t all take 5 days.
From http://www.thesprintbook.com/tools/
57. + UX promotion within the company
+ Cross department alignment
+ Good brainstorms and team building
+ Quick decisions
− Too much external work outside of the sprint
− Needs preparation and commitment
How we run design and development processes rapidly scaling up
Search for the ideal workflow
My name is Den, and barely anyone can pronounce my surname. Born in Ukraine, moved to the Netherlands 4 years ago.
I had a pleasure to work in a dynamic environments with a great teams as UX researcher, UX designer, Scrum Master, Product Owner.
The most exciting challenge I’m working on right now is building the best UX team in the Netherlands. It’s impossible to build best team without the great processes.
Therefore we are always experiment with the new approaches.
First a bit about the company I work at. It’s called StudyPortals and it is aiming to make higher education transparent worldwide.
As you may noticed from your past, the process of the selection of the higher education is one of the hard ones.
That’s where we come in and help students to find an education of their dream.
In Eindhoven HQ we are having 28 nationalities out of 95 employees.
For all the vacancies that we have an experience of getting education abroad is very valuable.
* it’s a long way that require commitment and experimentation
In this presentation I will mention different parts of our process with feedback given by designers
2.5 years ago: 4 full time developers.
Gantt chart planning
Scrum?
No one knows the future
Separate design team VS designers in dev teams
No multidisciplinary teams. Less creative solutions
Less UX promo in Dev. Harder to pull things through
Better consistency
Spotify model
How do we scale? Different styles of design
Pros/Cons of agile development for UX.Separate design team VS designers in dev teams
No multidisciplinary teams. Less creative solutions
Less UX promo in Dev. Harder to pull things through
Better long term and consistency
Sprint planning
Daily standup
Scrum of Scrums
Testing
Demo
Retro
Company demo & development transparency
+ video for all who work in the other offices
Scrum in the sales and client success departments.
UX sprint update: alignment on quarter targets. May be focus more on personal development
Daily standups:
Fast, saves time on double work
Nice alignment
Give more context of the issue
Open meeting for coop: critique, heuristic evaluation, sketch session.
Usability testing of what was developed and presentation
Prototyping and checking the vision before development
Watching usertests online
Which are rarely applied
Obvious topics ahead
Not enough time to procrastinate
Explain the topic ahead of the session
retrospective
Hallway wall to make discussions more transparent
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Prepared in advance whole day of activities about: workflow, tools, personal growth, pain points, place of UX in the company (NN, promo, stakeholder involvement)
We need to restructure it
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Collection of design methods
Talk to one person at a time and take notes.
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Positive feedback
Art museum makes sense without creating heatmaps in the same time, because you are influencing each other too much and it’s easy not to pay attention to the details.
A lot of decisions before the lunch
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Simple to use software
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Edit the porotype and interview
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Our real clients. 3 online, 2 in the office.
Team watched in the separate room
Semi-structured interview
Outcomes
It was a great and a busy week running our first design sprint! In just five days we decided on the direction, sketched, prototyped and tested a new product vision with five users.
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Different projects are possible within (Branding)
UX promotion within the company
Observe + time for UX design.
Not all the steps were extremely obvious and I had an uneasy feeling in terms of procedure. I expected some pitfalls and issues with the process. Mainly from my side, like forgetting important steps, doing things wrong. I was mistaken
Feedback: very intense putting all effort, people don’t understand amount of effort designers put in, interview observation. No disruptions
NN + some other heuristics
Did it with the prototype from the Design Sprint
Nice meeting. Need to do it more before starting an isolated project.
Focus on concerns, not solutions. Avoid long discussions.
Ask a lot of questions
Understand the context
Take notes
Ask a lot of questions
Understand the context
Take notes
Good topic: style guide and consistency
More time for reflection was needed and more clear way to follow it up
Text matters
Intro design sprint every Q for setting the strategy
to support us in consistency
A design spike is a bubble of time during which the designers and potentially other team members focus primarily on design questions. Design spikes can take place at the start of a project or anytime during the normal scrum process, but the introduction of a design spike changes the nature of the working scrum team temporarily.