1. Denise Shirley
6753 Fantasia Road
Knoxville, TN 37918
Cell: 865-216-5537
ddshirley@bellsouth.net
Professional Profile
Very outgoing, sincere, loyal and dedicated individual. I love to learn and look forward to a
challenge. I work well with others, keep an open-mind and seek a long term position where I
can develop and excel while giving my best to my employer.
Qualifications
MS Office
Windows XP
PowerPoint
Microsoft Word
Computer literate
Scheduling Tasks
Extremely Organized
Reliable
Strong written/ Verbal Skills
Quick Learner
Experience
Daytime Manager - Raleys Tanning Company
December 2011 - Present
In charge of overall store operations including: Customer service, signing up new customers,
data entry, ordering product, inventory, making flyers, updating social media with any and
all specials and new product, selling in store and phone sales, making appointments &
charging monthly memberships, and collections
Retail Sales Representative - Crossmark / Dannon Dedicated Team
August 2005 to April 2011
Called on chain grocery stores, sold additional cases of product, sold new
Product to store manager, built displays, displayed POS material, synchronized daily store
call information, prepared weekly expenses, scheduled daily tasks and participated in
multiple sales training meetings and weekly conference calls.

2. Retail Sales Clerk - Proffitt’ s Department Store
August 1998 to February 2000
Responsible for performing a variety of sales functions. Organized displays / merchandise.
Processed sales transactions, returns and ensured that all related documentation is accurate
& complete. Served customers in a professional, courteous & timely manner. Performed
Administrative functions including tracking, ordering and managing inventory.
Education
Allegany Community College 1992
Cumberland, MD
Associate of Arts in Criminal Justice
Required courses of study & additional Computer Technology & Lab courses
References
Betty Beatty – Crossmark
Supervisor - Retired
770-942-3949
Barbara Sloan - General Mills
Retail Sales Representative
615-417-4996
JW Cassell - Heartland Food Products
Sales Director
980-322-8853
Jackie Raley - Raley’s Tanning
Owner
865-414-8802