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Ethics
Case Study: Boeing 737 Max
(information current as of June 4, 2019)
Boeing 737 Max Case Study
October, 2018 and March, 2019 crashes
Is it possible Boeing engineers violated
professional ethics with regard to the
MCAS anti-stall system that contributed
to both of these plane crashes?
This case study is based on information
available as of June 4, 2019 and may change
as further information becomes available
Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
Boeing 737 Max Case Study
Applicable Codes of Ethics
American Institute of Aeronautics and Astronautics
• Hold paramount the safety, health, and welfare of the public in performance of their duties;
• Avoid harming others, their property, their reputations or their employment through false or
malicious statements or through unlawful or otherwise wrongful acts;
• Issue statements or present information in an objective and truthful manner, based on
available data;
• Avoid real and perceived conflicts of interest, and act as honest and fair agents in all
professional interactions;
• Undertake only those tasks for which we are qualified by training or experience, or for which
we can reasonably become qualified with proper preparation, education, and training;
• Maintain and improve our technical and professional competencies throughout our careers
and provide opportunities for the professional development of those engineers under our
supervision;
• Treat fairly and respectfully all colleagues and co-workers, recognizing their unique
contributions and capabilities.
• Promote the lawful and ethical interests of AIAA and the aerospace profession;
• Reject bribery, fraud, and corruption in all their forms;
• Properly credit the contributions of others, accept and offer honest and constructive criticism
of technical work; and acknowledge and correct errors;
https://www.aiaa.org/about/Governance/Code-of-Ethics
Boeing 737 Max Case Study
Applicable Codes of Ethics
National Society of Professional Engineers
Fundamental Canons
Engineers, in the fulfillment of their professional duties, shall:
1. Hold paramount the safety, health, and welfare of the public.
2. Perform services only in areas of their competence.
3. Issue public statements only in an objective and truthful manner.
4. Act for each employer or client as faithful agents or trustees.
5. Avoid deceptive acts.
6. Conduct themselves honorably, responsibly, ethically, and lawfully so as to enhance the
honor, reputation, and usefulness of the profession.
These canons are general principles and
require rules of practice for proper application
https://www.nspe.org/sites/default/files/resources/pdfs/Ethics/CodeofEthics/NSPECodeofEthicsforEngineers.pdf
Boeing 737 Max Case Study
Applicable Codes of Ethics
National Society of Professional Engineers
Engineers, in the fulfillment of their professional duties, shall:
1. Hold paramount the safety, health, and welfare of the public.
Rules of Practice for Canon #1
• If engineers’ judgment is overruled under circumstances that endanger life or property, they
shall notify their employer or client and such other authority as may be appropriate.
• Engineers shall approve only those engineering documents that are in conformity with
applicable standards.
• Engineers shall not reveal facts, data, or information without the prior consent of the client or
employer except as authorized or required by law or this Code.
• Engineers shall not permit the use of their name or associate in business ventures with any
person or firm that they believe is engaged in fraudulent or dishonest enterprise.
• Engineers shall not aid or abet the unlawful practice of engineering by a person or firm.
• Engineers having knowledge of any alleged violation of this Code shall report thereon to
appropriate professional bodies and, when relevant, also to public authorities, and cooperate
with the proper authorities in furnishing such information or assistance as may be required.
https://www.nspe.org/sites/default/files/resources/pdfs/Ethics/CodeofEthics/NSPECodeofEthicsforEngineers.pdf
Boeing 737 Max Case Study
October, 2018 and March, 2019 crashes
What Happened?
Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
Boeing 737 Max
What happened?
Lion	Air	Flight	610	was	a	scheduled	domestic	flight	operated	by	the	
Indonesian	airline	Lion	Air	from	Jakarta	(in	Indonesia)	to	Pangkal	Pinang	
(also	in	Indonesia).			On	October	29,	2018,	Flight	610	(operated	by	the	
Boeing	737	MAX	8)	crashed	into	the	Java	Sea	12	minutes	after	takeoff,	
killing	all	189	passengers	and	crew.		
This	was	the	
first	crash	
involving	a	
Boeing	737	
Max	and	the	
deadliest	
involving	any	
737	model.
Boeing 737 Max
What happened?
On	October	28,	2018,	
the	same	airplane	
experienced	similar,	
repeated	nose-down	
maneuvers	as	Flight	
610.		A	third	off-duty	
pilot	who	was	also	in	
the	cockpit	during	
that	flight	correctly	
identified	the	
appropriate	response	
from	the	quick	
action/quick	
reference	guide	in	
the	cockpit.			
Unusual and
repeated nose-
down
maneuvers
which are
intended to
avoid stalling
are called
“runaway trim”
Boeing 737 Max
What happened?
On	October	28,	2018,	the	plane	landed	safely	in	Jakarta,	having	completed	
its	flight	as	planned	and	on	schedule.			This	same	airplane	reported	
problems	with	airspeed	and	altitude	readings	during	four	of	the	six	flights	
that	occurred	in	the	three	days	prior	to	the	crash.	The	sticker	shaker	
activation	(indicating	an	impending	stall)	that	occurred	on		October	28	as	a	
result	of	runaway	trim	is	considered	an	“un-airworthy”	condition.		
Was an
“un-airworthy”
airplane allowed to
take off as Lion Air
Flight 610 on October
29, 2018?
https://commons.wikimedia.org/wiki/File:Lion_Air_Boeing_737-MAX8;_@CGK_2018_(31333957778).jpg
https://www.popularmechanics.c
om/flight/airlines/a25349919/lion-
air-610-jet-not-airworthy/
Boeing 737 Max
What happened?
On	October	28,	2018,	flight	data	
indicated	that	the	flight	system	
carried	out	three	maneuvers	to	adjust	
the	nose	downward,	but	the	crew	
initiated	steps	to	override	it	a	little	
over	eight	minutes	into	the	flight.		The	
flight	made	it	safely	to	its	destination	
(Jakarta).		
The Boeing 737 Max has override
switches that allow the pilot to take
control over these repeated nose down
maneuvers. The Quick Action/Reference
guide advises such override during
”runaway trim” conditions.
Boeing 737 Max
What happened?
On	October	29,	2018,	the	pilots	on	Flight	610	were	not	able	to	identify	the	
proper	quick	action	and	response	procedure	to	stop	the	same	airplane	from	
similar	runaway	trim	behaviors.			
Did these pilots
have access to
information
regarding what
had happened
on the October
28, 2019 flight?
Boeing 737 Max
What happened?
On	March	10,	2019,	Ethiopian	Airlines	Flight	302	was	scheduled	to	fly	
internationally	from	Addis	Ababa	Bole	International	Airport	in	Ethiopia	to	
Jomo	Kenyatta	International	Airport	in	Nairobi,	Kenya.			The	plane	crashed	
in	a	field	six	minutes	after	takeoff,	killing	all	157	persons	onboard.
Boeing 737 Max
What happened?
Did the nose control
(MCAS) system force
Flight 302 into the
ground? Was a sensor
providing incorrect
airspeed information?
Did both occur?
https://www.aviationcv.com/aviation-blog/2019/ethiopian-pilots-mcsas
The	jackscrew	which	controls	the	horizontal	stability	of	the	airplane	
involved	in	Ethiopian	Air	Flight	302	was	found	at	the	crash	site	in	the	full	
nose-down	position.
Boeing 737 Max
What happened?
After	take-off,	the	Flight	302	airplane	was	going	unusually	fast	(400	knots	
or	460	mph	compared	to	a	more	typical	200-250	knots).		The	pilot	
requested	permission	to	climb	quickly	– a	request	usually	made	and	
granted	when	the	pilot	needs	extra	space	to	maneuver	an	aircraft	that	is	in	
trouble.			
Why was the airplane going
too fast? Did a failed
airspeed sensor contribute?
Was human error involved?
In travelling too fast, any
attempts to override or
correct nose-down
movements are likely to
have been ineffective.
https://www.aviationcv.com/aviation-blog/2019/ethiopian-pilots-mcsas
Boeing 737 Max
What happened?
After	take-off,	a	sudden	spike	occurred	in	the	black	box	data,	indicating	a	
potential	anomaly	in	the	angle	of	attack	and	airspeed	sensors.			Such	a	spike	
may	have	been	created	by	an	outside	factor.		
https://www.reuters.com/article/us-ethiopia-airplane-reconstruction-insi/how-flawed-software-high-speed-other-factors-
doomed-an-ethiopian-airlines-737-max-idUSKCN1RH0FJ
Was sensor failure an issue in the Flight
302 crash?
The sensor that would have caused such a
spike in black box data has been
implicated in multiple fatal accidents and
other incidents in airplanes manufactured
by both Boeing and others.
https://commons.wikimedia.org/wiki/File:Angle_attack_sensor_hg.jpg
Boeing 737 Max Case Study
October, 2018 and March, 2019 crashes
How does the
Technology Work?
Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
Boeing 737 Max
How does the Technology Work?
The	Boeing	737	Max	is	a	
modification	of	an	old	(and	
established)	737	design	rather	
than	a	new	(“clean	sheet”)	
design.		The	original	737	(100	
model)	had	its	first	flight	in	1967.		
In	strong	competition	with	
Airbus	to	reduce	fuel	
consumption,	Boeing	chose	to	
redesign	the	737	rather	than	
design	an	entirely	new	airplane.		
The	first	737	Max	was	delivered	
to	Southwest	airlines	in	2015	
with	14%	reduction	in	fuel	
consumption	compared	to	the	
737	NG	(next	generation)	model.
Boeing 737 Max
How does the Technology Work?
The	FAA	requires	that	a	pilot	
operate	only	one	type	of	
aircraft.		Thus,	it	is	to	any	
airline’s	advantage	to	have	as	
many	of	the	same	type	of	
airplane	as	possible.			
This	added	to	the	incentive	
for	Boeing	to	modify	the	737	
into	the	737	Max	rather	than	
come	up	with	an	entirely	new	
airplane	design.
Boeing 737 Max
How does the Technology Work?
The	original	737	
had	folding	metal	
stairs	that	attached	
to	the	fuselage	of	
the	aircraft	in	a	
design	that	was	low	
to	the	ground	to	
facilitate	access	to	
the	airplane.			
The	larger	engines	
used	in	the	737	
Max	design		had	a	
larger	fan	diameter	
(69.4	inches)	which	
facilitated	better	
fuel	performance.			 https://www.seattletimes.com/business/boeing-aerospace/u-s-pilots-flying-737-max-
werent-told-about-new-automatic-systems-change-linked-to-lion-air-crash/
Maintaining a mandatory minimum ground clearance
with the new and larger engines required larger landing
gear and moving the engines up and forward
Boeing 737 Max
How does the Technology Work?
The	new	geometry	of	the	
737	Max	caused	by	
design	changes	required	
to	facilitate	larger,	more	
fuel	efficient	engines,	
caused	the	airplane	to	
pitch	upward	more	
frequently	than	previous	
737	designs.		The	
Maneuvering	
Characteristics	
Augmentation	System	
(MCAS)	was	introduced	
to	manage	this	tendency	
of	the	airplane	to	pitch	
up.		
https://en.wikipedia.org/wiki/Boeing_737_MAX#Structural_changes_and_other_improvements
The MCAS system was not originally designed
as a safety system but as an automatic
control system intended to maintain the
same handling as previous 737 designs.
Boeing 737 Max
How does the Technology Work?
Angle	of	Attack	is	the	angle	
between	airflow	and	the	
position	of	the	wing.	
Lift	increases	with	Angle	of	
Attack,	but	at	a	certain	
Angle	of	Attack,	lift	is	lost,	
and	the	airplane	stalls,	
unable	to	remain	in	the	air.	
Speed	decreases	the	Angle	
of	Attack	at	which	stall	
occurs.		
Angle	of	Attack	can	be	
computed	from	one	of	two	
types	of	sensors:		wind	vane	
types	or	pressure	sensors.			
Most commercial jets use pressure sensors to
calculate airspeed and the Angle of Attack.
Angle of Attack sensors are placed in
locations where measurement error is likely
to be at a minimum.
Boeing 737 Max
How does the Technology Work?
Angle	of	Attack	using	pressure	sensors	(pitot	tubes)
Air flows in to	the	tube	at	a certain flow velocity and is stopped, creating a
stagnation pressure that can be used,	along	with	static	air	pressure,	to	
compute	flow	velocity,
The	flow	velocity	computed	at	an	angle	consistent	with	air	flow	across	the	
wing	can	then	be	compared	to	the	flow	velocity	at	an	angle	consistent with	
the	plane’s	forward	motion	to	determine	the	angle	of	attack		
In	a	pitot	tube,	the	flow	velocity	(!)	is	related	to	the	stagnation/total	
pressure	("#)	and	the	static	air	pressure	("$)	as	follows:
! =
2("# − "$)
*
where	* is	the	density	of	the	air
Boeing 737 Max
How does the Technology Work?
Pitot	Tubes	have	caused	a	fatal	aircraft	accidents	before....	
• Air	France	Flight	447	(Airbus	A330)	on	June	2009	crashed	into	the	
Atlantic	ocean,	killing	228	people.		Icing	of	the	pitot	tube	was	partly	to	
blame.
Over	200	instances	
of	angle	of	attack	
sensor	(pitot	tube)	
malfunction	were	
reported	since	
2004,	not	just	on	
Boeing	planes.
Boeing 737 Max
What do we know?
Pitot	Tubes	have	caused	more	fatal	accidents	before	...
• Birgenair	(chartered)	Flight	301	crashed	on	February	6,	1996,	killing	all	
189	people	on	board.		The	cause	of	the	crash	was	pilot	error	after	
getting	wrong	information	from	one	of	the	airspeed	pitot	tubes	– likely	
due	to	wasps	creating	a	nest	inside	the	tube.	
• Northwest	Orient	Flight	6231	crashed	on	December	1,	1974	and	killed	
all	three	crew	members	on	board.		The	cause	of	the	crash	was	an	iced	
over	pitot	tube.
• Aeroperu	Flight	603	(a	Boeing	757)	crashed	en	route	from	Miami	to	
Santiago,	Chile	on	October	2,	1996.		Incorrect	airspeed	and	altitude	
information	on	the	cockpit	displays	were	to	blame	(due	in	part	to	the	
cleaning	crew	leaving	tape	on	the	static	inlet	to	a	pitot	tube).		The	pilots	
could	not	judge	the	airplane’s	true	altitude	during	night	flight.
Boeing 737 Max
How does the Technology Work?
The B737 Max MCAS (Maneuvering
Characteristics Augmentation System)
automatically trims the airplane’s nose down
if a pre-determined angle of attack is sensed
by the AOA (Angle of Attack) sensors in order
to compensate for the altered geometry of
the 737 Max, avoid an impending stall, and to
create a handling experience similar to
previous 737 models.
This electronic trim control can be cut out by
the pilot at any time in order to return manual
control of the airplane’s angle of attack to the
pilot. The switches that enable this return to
manual control are located in the cockpit.
Boeing 737 Max
How does the Technology Work?
Many	airplanes	use	three	angle	of	attack	sensors	that	reduce	the	overall	
likelihood	that	an	erroneous	sensor	reading	will	be	taken	seriously.			The	
two	of	three	sensors	that	provide	the	most	consistent	readings	are	assumed	
to	be	the	fully	operational	and	accurate	sensors,	while	a	third	outlying	
reading	is	assumed	to	be	erroneous	and	is	ignored.
Boeing 737 Max
How does the Technology Work?
The	Boeing	737	Max	uses	only	two	angle	of	attack	sensors	and	the	MCAS	
system	reads	from	only	one	angle	of	attack	sensor	at	a	time.		The	only	
indication	of	Angle	of	Attack	is	a	disagree	light	in	the	cockpit	that	indicates	
when	the	angle	of	attack	may	be	approaching	a	stall.			
An	“optional”	feature	on	the	Boeing	737Max	was	a	subsystem	that	would	
allow	the	pilot	to	see	the	readings	of	both	angle	of	attack	sensors	and	also	
see	an	indication	of	when	the	two	sensors	disagree.
Boeing 737 Max Case Study
October, 2018 and March, 2019 crashes
What else do we know about these crashes?
Is the 737 Max safe to fly?
Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
Boeing 737 Max
What else do we know?
The	Boeing	737	Max	uses	only	two	angle	of	attack	sensors	and	the	MCAS	
system	reads	from	only	one	angle	of	attack	sensor	at	a	time.
Southwest	Airlines	will	retrofit	all	of	their	737	Max	jets	and	require	on	any	
new	737	Max	orders	that	an	angle	of	attack	indicator	(rather	than	just	a	
disagree	or	warning	light)	be	present	on	the	heads	up	displays	that	the	pilot	
uses	to	be	aware	of	the	aircraft’s	position	and	movement	in	the	sky.			
Source: Wikimedia Commons
In general, heads-up displays
provide a less error-prone means
to assess aircraft position and
movement especially at night,
during landing and takeoff, and
during other low visibility or
extreme events. These displays
are often optional on
commercial jets.
Boeing 737 Max
What do we know?
And,	MCAS	takes	10	
seconds	to	engage	
(automatically	adjust	angle	
of	attack).	In	a	crisis	
situation,	this	delay	may	be	
at	odds	with	human	ability	
to	cognitively	process	and	
respond	to	the	crisis.			
The	MCAS	system	was	originally	certified	to	a	maximum	angle	of	attack	
adjustment	of	0.6	degrees.	Boeing	later	changed	this	to	2.5	degrees,	
while	most	of	the	rest	of	the	world	thought	MCAS	remained	limited	to	0.6	
degrees.		
Further,	the	MCAS	system	was	originally	designed	to	offer	take-off	and	
landing	handling	similar	to	previous	737	models.		A decision	was	made	
later	on	to	keep	MCAS	on	throughout	flight.
Boeing 737 Max
What else do we know?
It	is	not	possible	to	include	a	simulated	stall	in	flight	simulators	and	too	
risky	to	create	one	in	actual	practice	flights.
Thus,	pilots	are	trained	to	use	angle	of	attack	as	well	as	air	speed,	
altitude,	and	other	indicators	to	diagnose	impending	stall.	
Most	aircraft	issue	a	warning	when	the	airplane	is	at	1.3	times	the	stall	
speed.
Boeing 737 Max Case Study
October, 2018 and March, 2019 crashes
What’s the bottom line?
Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
Boeing 737 Max
the bottom line as we know it today
At	the	engineering	level:
The	MCAS	system	seems	to	be	originally	designed	around	enabling	smooth	
take-off	and	landing		and	duplicating	the	handling	of	previous	737	models	
albeit	with	the	bigger,	more	fuel-efficient	engines	of	the	737	Max.	
After	the	initial	MCAS	design	(and	design	intent),	however,	the	system	was	
expanded	to	operate	during	most	of	flight	and	allow	up	to	2.5	degree	
changes	in	the	angle	of	attack.			Combined	with	a	10	second	delay	in	
response,	the	system	is	confusing	– which	may	explain	why	Boeing	did	not	
extensively	train	pilots	in	its	use.			
Many	changes	appear	to	be	made	without	considering	the	consequences	on	
other	parts	of	the	system	and	other	scenarios.			Unanticipated	
consequences	are	a	very	common	cause	of	failed	technology	and	resulting	
human	tragedy.			This	could	be	a	failure	by	Boeing	to	keep	track	of	the	“big	
picture”	– too	many	engineers	focusing	on	only	a	small	part	of	the	system.
Boeing 737 Max
the bottom line as we know it today
At	the	pilot	level:
The	MCAS	system	is	designed	to	be	turned	off	(by	pilots)		if	an	angle	of	
attack	sensor	goes	bad.			
Heads-up	displays	seem	to	reduce	the	risk	of	a	pilot	misinterpreting	the	
speed,	position,	altitude,	or	other	parameters	associated	with	the	aircraft.		
There	is	a	BIG	difference	between	knowing	how	to	fly	a	plane	and	knowing	
how	and	why	a	plane	can	fly.			Knowing	both	is	essential	in	a	world	where	
commercial	jets	are	becoming	more	and	more	complicated.			
Whose	fault	were	these	fatal	accidents?		Likely	the	only	thing	we	know	for	
certain	is	that	these	737	Max	crashes	were	caused	by	more	than	one	thing	
going	wrong.			A	full	understanding	of	the	complex	factors	that	contributed	to	
the	Lion	Air	and	Ethiopian	Air	accidents	is	not	yet	available	to	the	public.

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Boeing 737 Max Accidents

  • 1. Ethics Case Study: Boeing 737 Max (information current as of June 4, 2019)
  • 2. Boeing 737 Max Case Study October, 2018 and March, 2019 crashes Is it possible Boeing engineers violated professional ethics with regard to the MCAS anti-stall system that contributed to both of these plane crashes? This case study is based on information available as of June 4, 2019 and may change as further information becomes available Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
  • 3. Boeing 737 Max Case Study Applicable Codes of Ethics American Institute of Aeronautics and Astronautics • Hold paramount the safety, health, and welfare of the public in performance of their duties; • Avoid harming others, their property, their reputations or their employment through false or malicious statements or through unlawful or otherwise wrongful acts; • Issue statements or present information in an objective and truthful manner, based on available data; • Avoid real and perceived conflicts of interest, and act as honest and fair agents in all professional interactions; • Undertake only those tasks for which we are qualified by training or experience, or for which we can reasonably become qualified with proper preparation, education, and training; • Maintain and improve our technical and professional competencies throughout our careers and provide opportunities for the professional development of those engineers under our supervision; • Treat fairly and respectfully all colleagues and co-workers, recognizing their unique contributions and capabilities. • Promote the lawful and ethical interests of AIAA and the aerospace profession; • Reject bribery, fraud, and corruption in all their forms; • Properly credit the contributions of others, accept and offer honest and constructive criticism of technical work; and acknowledge and correct errors; https://www.aiaa.org/about/Governance/Code-of-Ethics
  • 4. Boeing 737 Max Case Study Applicable Codes of Ethics National Society of Professional Engineers Fundamental Canons Engineers, in the fulfillment of their professional duties, shall: 1. Hold paramount the safety, health, and welfare of the public. 2. Perform services only in areas of their competence. 3. Issue public statements only in an objective and truthful manner. 4. Act for each employer or client as faithful agents or trustees. 5. Avoid deceptive acts. 6. Conduct themselves honorably, responsibly, ethically, and lawfully so as to enhance the honor, reputation, and usefulness of the profession. These canons are general principles and require rules of practice for proper application https://www.nspe.org/sites/default/files/resources/pdfs/Ethics/CodeofEthics/NSPECodeofEthicsforEngineers.pdf
  • 5. Boeing 737 Max Case Study Applicable Codes of Ethics National Society of Professional Engineers Engineers, in the fulfillment of their professional duties, shall: 1. Hold paramount the safety, health, and welfare of the public. Rules of Practice for Canon #1 • If engineers’ judgment is overruled under circumstances that endanger life or property, they shall notify their employer or client and such other authority as may be appropriate. • Engineers shall approve only those engineering documents that are in conformity with applicable standards. • Engineers shall not reveal facts, data, or information without the prior consent of the client or employer except as authorized or required by law or this Code. • Engineers shall not permit the use of their name or associate in business ventures with any person or firm that they believe is engaged in fraudulent or dishonest enterprise. • Engineers shall not aid or abet the unlawful practice of engineering by a person or firm. • Engineers having knowledge of any alleged violation of this Code shall report thereon to appropriate professional bodies and, when relevant, also to public authorities, and cooperate with the proper authorities in furnishing such information or assistance as may be required. https://www.nspe.org/sites/default/files/resources/pdfs/Ethics/CodeofEthics/NSPECodeofEthicsforEngineers.pdf
  • 6. Boeing 737 Max Case Study October, 2018 and March, 2019 crashes What Happened? Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
  • 7. Boeing 737 Max What happened? Lion Air Flight 610 was a scheduled domestic flight operated by the Indonesian airline Lion Air from Jakarta (in Indonesia) to Pangkal Pinang (also in Indonesia). On October 29, 2018, Flight 610 (operated by the Boeing 737 MAX 8) crashed into the Java Sea 12 minutes after takeoff, killing all 189 passengers and crew. This was the first crash involving a Boeing 737 Max and the deadliest involving any 737 model.
  • 8. Boeing 737 Max What happened? On October 28, 2018, the same airplane experienced similar, repeated nose-down maneuvers as Flight 610. A third off-duty pilot who was also in the cockpit during that flight correctly identified the appropriate response from the quick action/quick reference guide in the cockpit. Unusual and repeated nose- down maneuvers which are intended to avoid stalling are called “runaway trim”
  • 9. Boeing 737 Max What happened? On October 28, 2018, the plane landed safely in Jakarta, having completed its flight as planned and on schedule. This same airplane reported problems with airspeed and altitude readings during four of the six flights that occurred in the three days prior to the crash. The sticker shaker activation (indicating an impending stall) that occurred on October 28 as a result of runaway trim is considered an “un-airworthy” condition. Was an “un-airworthy” airplane allowed to take off as Lion Air Flight 610 on October 29, 2018? https://commons.wikimedia.org/wiki/File:Lion_Air_Boeing_737-MAX8;_@CGK_2018_(31333957778).jpg https://www.popularmechanics.c om/flight/airlines/a25349919/lion- air-610-jet-not-airworthy/
  • 10. Boeing 737 Max What happened? On October 28, 2018, flight data indicated that the flight system carried out three maneuvers to adjust the nose downward, but the crew initiated steps to override it a little over eight minutes into the flight. The flight made it safely to its destination (Jakarta). The Boeing 737 Max has override switches that allow the pilot to take control over these repeated nose down maneuvers. The Quick Action/Reference guide advises such override during ”runaway trim” conditions.
  • 11. Boeing 737 Max What happened? On October 29, 2018, the pilots on Flight 610 were not able to identify the proper quick action and response procedure to stop the same airplane from similar runaway trim behaviors. Did these pilots have access to information regarding what had happened on the October 28, 2019 flight?
  • 12. Boeing 737 Max What happened? On March 10, 2019, Ethiopian Airlines Flight 302 was scheduled to fly internationally from Addis Ababa Bole International Airport in Ethiopia to Jomo Kenyatta International Airport in Nairobi, Kenya. The plane crashed in a field six minutes after takeoff, killing all 157 persons onboard.
  • 13. Boeing 737 Max What happened? Did the nose control (MCAS) system force Flight 302 into the ground? Was a sensor providing incorrect airspeed information? Did both occur? https://www.aviationcv.com/aviation-blog/2019/ethiopian-pilots-mcsas The jackscrew which controls the horizontal stability of the airplane involved in Ethiopian Air Flight 302 was found at the crash site in the full nose-down position.
  • 14. Boeing 737 Max What happened? After take-off, the Flight 302 airplane was going unusually fast (400 knots or 460 mph compared to a more typical 200-250 knots). The pilot requested permission to climb quickly – a request usually made and granted when the pilot needs extra space to maneuver an aircraft that is in trouble. Why was the airplane going too fast? Did a failed airspeed sensor contribute? Was human error involved? In travelling too fast, any attempts to override or correct nose-down movements are likely to have been ineffective. https://www.aviationcv.com/aviation-blog/2019/ethiopian-pilots-mcsas
  • 15. Boeing 737 Max What happened? After take-off, a sudden spike occurred in the black box data, indicating a potential anomaly in the angle of attack and airspeed sensors. Such a spike may have been created by an outside factor. https://www.reuters.com/article/us-ethiopia-airplane-reconstruction-insi/how-flawed-software-high-speed-other-factors- doomed-an-ethiopian-airlines-737-max-idUSKCN1RH0FJ Was sensor failure an issue in the Flight 302 crash? The sensor that would have caused such a spike in black box data has been implicated in multiple fatal accidents and other incidents in airplanes manufactured by both Boeing and others. https://commons.wikimedia.org/wiki/File:Angle_attack_sensor_hg.jpg
  • 16. Boeing 737 Max Case Study October, 2018 and March, 2019 crashes How does the Technology Work? Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
  • 17. Boeing 737 Max How does the Technology Work? The Boeing 737 Max is a modification of an old (and established) 737 design rather than a new (“clean sheet”) design. The original 737 (100 model) had its first flight in 1967. In strong competition with Airbus to reduce fuel consumption, Boeing chose to redesign the 737 rather than design an entirely new airplane. The first 737 Max was delivered to Southwest airlines in 2015 with 14% reduction in fuel consumption compared to the 737 NG (next generation) model.
  • 18. Boeing 737 Max How does the Technology Work? The FAA requires that a pilot operate only one type of aircraft. Thus, it is to any airline’s advantage to have as many of the same type of airplane as possible. This added to the incentive for Boeing to modify the 737 into the 737 Max rather than come up with an entirely new airplane design.
  • 19. Boeing 737 Max How does the Technology Work? The original 737 had folding metal stairs that attached to the fuselage of the aircraft in a design that was low to the ground to facilitate access to the airplane. The larger engines used in the 737 Max design had a larger fan diameter (69.4 inches) which facilitated better fuel performance. https://www.seattletimes.com/business/boeing-aerospace/u-s-pilots-flying-737-max- werent-told-about-new-automatic-systems-change-linked-to-lion-air-crash/ Maintaining a mandatory minimum ground clearance with the new and larger engines required larger landing gear and moving the engines up and forward
  • 20. Boeing 737 Max How does the Technology Work? The new geometry of the 737 Max caused by design changes required to facilitate larger, more fuel efficient engines, caused the airplane to pitch upward more frequently than previous 737 designs. The Maneuvering Characteristics Augmentation System (MCAS) was introduced to manage this tendency of the airplane to pitch up. https://en.wikipedia.org/wiki/Boeing_737_MAX#Structural_changes_and_other_improvements The MCAS system was not originally designed as a safety system but as an automatic control system intended to maintain the same handling as previous 737 designs.
  • 21. Boeing 737 Max How does the Technology Work? Angle of Attack is the angle between airflow and the position of the wing. Lift increases with Angle of Attack, but at a certain Angle of Attack, lift is lost, and the airplane stalls, unable to remain in the air. Speed decreases the Angle of Attack at which stall occurs. Angle of Attack can be computed from one of two types of sensors: wind vane types or pressure sensors. Most commercial jets use pressure sensors to calculate airspeed and the Angle of Attack. Angle of Attack sensors are placed in locations where measurement error is likely to be at a minimum.
  • 22. Boeing 737 Max How does the Technology Work? Angle of Attack using pressure sensors (pitot tubes) Air flows in to the tube at a certain flow velocity and is stopped, creating a stagnation pressure that can be used, along with static air pressure, to compute flow velocity, The flow velocity computed at an angle consistent with air flow across the wing can then be compared to the flow velocity at an angle consistent with the plane’s forward motion to determine the angle of attack In a pitot tube, the flow velocity (!) is related to the stagnation/total pressure ("#) and the static air pressure ("$) as follows: ! = 2("# − "$) * where * is the density of the air
  • 23. Boeing 737 Max How does the Technology Work? Pitot Tubes have caused a fatal aircraft accidents before.... • Air France Flight 447 (Airbus A330) on June 2009 crashed into the Atlantic ocean, killing 228 people. Icing of the pitot tube was partly to blame. Over 200 instances of angle of attack sensor (pitot tube) malfunction were reported since 2004, not just on Boeing planes.
  • 24. Boeing 737 Max What do we know? Pitot Tubes have caused more fatal accidents before ... • Birgenair (chartered) Flight 301 crashed on February 6, 1996, killing all 189 people on board. The cause of the crash was pilot error after getting wrong information from one of the airspeed pitot tubes – likely due to wasps creating a nest inside the tube. • Northwest Orient Flight 6231 crashed on December 1, 1974 and killed all three crew members on board. The cause of the crash was an iced over pitot tube. • Aeroperu Flight 603 (a Boeing 757) crashed en route from Miami to Santiago, Chile on October 2, 1996. Incorrect airspeed and altitude information on the cockpit displays were to blame (due in part to the cleaning crew leaving tape on the static inlet to a pitot tube). The pilots could not judge the airplane’s true altitude during night flight.
  • 25. Boeing 737 Max How does the Technology Work? The B737 Max MCAS (Maneuvering Characteristics Augmentation System) automatically trims the airplane’s nose down if a pre-determined angle of attack is sensed by the AOA (Angle of Attack) sensors in order to compensate for the altered geometry of the 737 Max, avoid an impending stall, and to create a handling experience similar to previous 737 models. This electronic trim control can be cut out by the pilot at any time in order to return manual control of the airplane’s angle of attack to the pilot. The switches that enable this return to manual control are located in the cockpit.
  • 26. Boeing 737 Max How does the Technology Work? Many airplanes use three angle of attack sensors that reduce the overall likelihood that an erroneous sensor reading will be taken seriously. The two of three sensors that provide the most consistent readings are assumed to be the fully operational and accurate sensors, while a third outlying reading is assumed to be erroneous and is ignored.
  • 27. Boeing 737 Max How does the Technology Work? The Boeing 737 Max uses only two angle of attack sensors and the MCAS system reads from only one angle of attack sensor at a time. The only indication of Angle of Attack is a disagree light in the cockpit that indicates when the angle of attack may be approaching a stall. An “optional” feature on the Boeing 737Max was a subsystem that would allow the pilot to see the readings of both angle of attack sensors and also see an indication of when the two sensors disagree.
  • 28. Boeing 737 Max Case Study October, 2018 and March, 2019 crashes What else do we know about these crashes? Is the 737 Max safe to fly? Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
  • 29. Boeing 737 Max What else do we know? The Boeing 737 Max uses only two angle of attack sensors and the MCAS system reads from only one angle of attack sensor at a time. Southwest Airlines will retrofit all of their 737 Max jets and require on any new 737 Max orders that an angle of attack indicator (rather than just a disagree or warning light) be present on the heads up displays that the pilot uses to be aware of the aircraft’s position and movement in the sky. Source: Wikimedia Commons In general, heads-up displays provide a less error-prone means to assess aircraft position and movement especially at night, during landing and takeoff, and during other low visibility or extreme events. These displays are often optional on commercial jets.
  • 30. Boeing 737 Max What do we know? And, MCAS takes 10 seconds to engage (automatically adjust angle of attack). In a crisis situation, this delay may be at odds with human ability to cognitively process and respond to the crisis. The MCAS system was originally certified to a maximum angle of attack adjustment of 0.6 degrees. Boeing later changed this to 2.5 degrees, while most of the rest of the world thought MCAS remained limited to 0.6 degrees. Further, the MCAS system was originally designed to offer take-off and landing handling similar to previous 737 models. A decision was made later on to keep MCAS on throughout flight.
  • 31. Boeing 737 Max What else do we know? It is not possible to include a simulated stall in flight simulators and too risky to create one in actual practice flights. Thus, pilots are trained to use angle of attack as well as air speed, altitude, and other indicators to diagnose impending stall. Most aircraft issue a warning when the airplane is at 1.3 times the stall speed.
  • 32. Boeing 737 Max Case Study October, 2018 and March, 2019 crashes What’s the bottom line? Source: https://commons.wikimedia.org/wiki/File:Boeing_737-8_MAX_N8704Q_rotated.jpg
  • 33. Boeing 737 Max the bottom line as we know it today At the engineering level: The MCAS system seems to be originally designed around enabling smooth take-off and landing and duplicating the handling of previous 737 models albeit with the bigger, more fuel-efficient engines of the 737 Max. After the initial MCAS design (and design intent), however, the system was expanded to operate during most of flight and allow up to 2.5 degree changes in the angle of attack. Combined with a 10 second delay in response, the system is confusing – which may explain why Boeing did not extensively train pilots in its use. Many changes appear to be made without considering the consequences on other parts of the system and other scenarios. Unanticipated consequences are a very common cause of failed technology and resulting human tragedy. This could be a failure by Boeing to keep track of the “big picture” – too many engineers focusing on only a small part of the system.
  • 34. Boeing 737 Max the bottom line as we know it today At the pilot level: The MCAS system is designed to be turned off (by pilots) if an angle of attack sensor goes bad. Heads-up displays seem to reduce the risk of a pilot misinterpreting the speed, position, altitude, or other parameters associated with the aircraft. There is a BIG difference between knowing how to fly a plane and knowing how and why a plane can fly. Knowing both is essential in a world where commercial jets are becoming more and more complicated. Whose fault were these fatal accidents? Likely the only thing we know for certain is that these 737 Max crashes were caused by more than one thing going wrong. A full understanding of the complex factors that contributed to the Lion Air and Ethiopian Air accidents is not yet available to the public.