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Design Teams
DESIGNING
March 24, 2018
2
● Designing Teams
● 3 Pillars
● Strategies
● Examples
3
What, Why, How,
teams function
4
3 PILLARS OF EFFECTIVE DESIGN TEAMS
1. Foundation
5
2. Output
3. Management
# 1
Foundation
6
#1 FOUNDATION
Drives Behaviour
The Reason For Being
More Committed Teams
7
Share sense of purpose
8
SHARE SENSE OF PURPOSE
Engagement
More $$$
15% more productivity
30% great customer satisfaction
18% higher revenue per em...
Mission, Values
Standups
10
[EXAMPLES]
11
OKRs,
Regular Syncs
Just Hangout
12
[EXAMPLES]
13
Focused, empowered
leadership
14
FOCUSED, EMPOWERED LEADERSHIP
Autonomy
Executive Access
15
Initiatives
Near The Table
16
[EXAMPLES]
# 2
Output
17
#2 OUTPUT
Making Stuff!
Produce sufficient, robust
and relevant work
Skills
18
Deliver at all levels
of scale
19
20
DELIVER AT ALL LEVELS OF SCALE
Value at every level
Solve big problems
21
GV Design Sprint
Designing the Ultimate Onboarding
Experience - Read on Medium
22
[EXAMPLES]
# 3
Management
23
#3 MANAGEMENT
Long-term health
Lack of training
Output & Retention
24
Treat team members as
people, not resources
25
TREAT TEAM MEMBERS AS PEOPLE, NOT RESOURCES
Respected as individuals
Give recognition
26
Humans
27
[EXAMPLES]
Kudos
Experiment
Foster a collaborative
environment
28
FOSTER A COLLABORATIVE ENVIRONMENT
Shared knowledge and expertise
29
Diverse backgrounds
Supportive environment
Raffle
Interests
30
[EXAMPLES]
Recap
31
12 Qualities of
Effective Design
Teams
Shared Sense of Purpose
Focused, Empowered, Leadership
Authentic User Empathy
Unders...
BY PETER MERHOLZ & KRISTIN SKINNER
Org Design for Design Orgs
33
Building and Managing In-House Teams
34
rework.withgoogle.com
35
36
How can we help our peers reach their
potential?
Are we setting the right behaviours, or
examples for others?
If tomorrow ...
March 24, 2018
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[DevDay2019] Designing design teams - Christopher Nguyen, UX Manager at Wizeline

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We'll discover what it takes to build an effective Design Team. We'll dive into some of the examples and experiments that you can try with your own design teams.

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[DevDay2019] Designing design teams - Christopher Nguyen, UX Manager at Wizeline

  1. 1. Design Teams DESIGNING March 24, 2018
  2. 2. 2
  3. 3. ● Designing Teams ● 3 Pillars ● Strategies ● Examples 3
  4. 4. What, Why, How, teams function 4
  5. 5. 3 PILLARS OF EFFECTIVE DESIGN TEAMS 1. Foundation 5 2. Output 3. Management
  6. 6. # 1 Foundation 6
  7. 7. #1 FOUNDATION Drives Behaviour The Reason For Being More Committed Teams 7
  8. 8. Share sense of purpose 8
  9. 9. SHARE SENSE OF PURPOSE Engagement More $$$ 15% more productivity 30% great customer satisfaction 18% higher revenue per employee 9
  10. 10. Mission, Values Standups 10 [EXAMPLES]
  11. 11. 11
  12. 12. OKRs, Regular Syncs Just Hangout 12 [EXAMPLES]
  13. 13. 13
  14. 14. Focused, empowered leadership 14
  15. 15. FOCUSED, EMPOWERED LEADERSHIP Autonomy Executive Access 15
  16. 16. Initiatives Near The Table 16 [EXAMPLES]
  17. 17. # 2 Output 17
  18. 18. #2 OUTPUT Making Stuff! Produce sufficient, robust and relevant work Skills 18
  19. 19. Deliver at all levels of scale 19
  20. 20. 20
  21. 21. DELIVER AT ALL LEVELS OF SCALE Value at every level Solve big problems 21
  22. 22. GV Design Sprint Designing the Ultimate Onboarding Experience - Read on Medium 22 [EXAMPLES]
  23. 23. # 3 Management 23
  24. 24. #3 MANAGEMENT Long-term health Lack of training Output & Retention 24
  25. 25. Treat team members as people, not resources 25
  26. 26. TREAT TEAM MEMBERS AS PEOPLE, NOT RESOURCES Respected as individuals Give recognition 26
  27. 27. Humans 27 [EXAMPLES] Kudos Experiment
  28. 28. Foster a collaborative environment 28
  29. 29. FOSTER A COLLABORATIVE ENVIRONMENT Shared knowledge and expertise 29 Diverse backgrounds Supportive environment
  30. 30. Raffle Interests 30 [EXAMPLES]
  31. 31. Recap 31
  32. 32. 12 Qualities of Effective Design Teams Shared Sense of Purpose Focused, Empowered, Leadership Authentic User Empathy Understand, Articulate, and Create Value Deliver at All Levels of Scale Establish and Uphold Standards of Quality Value Delivery Over Perfection Teams Are Made of People, Not Resources Diversity of Perspective and Background Foster a Collaborative Environment Manage Operations Effectively 1. Foundation 2. Output 3. Management 32
  33. 33. BY PETER MERHOLZ & KRISTIN SKINNER Org Design for Design Orgs 33 Building and Managing In-House Teams
  34. 34. 34
  35. 35. rework.withgoogle.com 35
  36. 36. 36
  37. 37. How can we help our peers reach their potential? Are we setting the right behaviours, or examples for others? If tomorrow you were a manager, what would you do? 37
  38. 38. March 24, 2018

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