11. Given technical expertise, the intentional effort
of building trust with others builds your
authority.
Authority + kindness technical leadership.
THE GIST?
12. [1] Willingness to build trust.
It requires a lot of effort.
[2] Good faith.
It’s a relationship.
2 ASSUMPTIONS:
15. “Got a bullet
stuck where?
Lets talk
about your
diet first”
PAIN LEVEL AWARENESS
16. Before you enter your next meeting:
What is your role in the discussion?
CONTEXT AWARENESS
<1> OWNER
<2> CONSULTANT
<3> PREACHER
17. • You’re responsible for the delivery & outcome.
• Lead the agenda and direction.
• Set an example.
OWNER
18. • You’re here to assist.
• Don’t steal their thunder.
• Be concise and pragmatic.
CONSULTANT
19. • You were not requested.
• You will rarely understand their underlying
pains.
• Help them imagine how it can be like, step by
step. Carefully.
PREACHER
20. BE AVAILABLE
If you’re communicating panic, don’t be
surprised when people stop showing up.
Own your time.
21. Lift your teammates' skills.
People want to be around others who make
them better. Be that person.
TEACH TO EDUCATE,
NOT TO CONVINCE
22. Pragmatic vs theoretical balance?
Overshadowing others?
Stealing “interesting” work?
Be sincere and people will open up.
CREATE A P2P
FEEDBACK LOOP
24. PROBLEM > SOLUTION(S)
Figure out how you can help your manager and
company win.
Understand immediate pains vs long-term
thinking.
BUSINESS AWARENESS
25. Feeling that you’re fighting instead of
collaborating?
Be explicit about your views and assumptions.
Ask for clarifications where needed.
ARTICULATE
MISMATCH
26. • What can go wrong?
• Milestones?
• Backup plan?
• Rough estimations?
• Can you own it? If not, who can?
• Do we trust that person?
PATH > DESTINATION
27. Organizational communication is built around it to
create alignment.
Don’t be a buffer.
Push > pull information.
USE ESTIMATIONS &
MILESTONES WISELY
28. This can reduce managerial load.
Help estimate & prioritize technical debt. Own
the backlog.
Figure out ratio of investment together with
your manager.
Judge old decisions with grace
OWN CODE QUALITY
29. Communication skills are underrated.
• Emails (status, postmortems)
• Internal Wiki
• Blog posts
• Quora / StackOverflow
TIP: who’s great at it in your company? Learn
from them.
WRITE MORE OFTEN