Hardworking Information Technology student with a strong work ethic and attention to detail. Holds computer networking, hardware / operating system, planning network, network security, and active directory knowledge and skills. Ability to communicate fluently in Hindi and Gujarati.

1. DHRUV PATEL
3417 Westhaven PL NW, Cleveland, TN 37312
Contact # 423-457-0954. dhruvspatel9219@gmail.com
PROFILE
Hardworking Information Technology student with a strong work ethic and attention to detail. Holds computer
networking, hardware / operating system, planning network, network security, and active directory knowledge and
skills. Ability to communicate fluently in Hindi and Gujarati.
OBJECTIVE
Pursuing an entry-level position/intern in order to apply my knowledge gained from the field of computer information
technology.
EXPERIENCE
Staff Management (Marsconsultant) January 2015- December 2015
Production:
 Manually work fork lift in order to move products where needed.
 Move 100plus pallets daily, which helps inventory.
 Safety team member that helps worker to stay in proper PPE.
 Make sure work environment is maintained properly and clear of any hazards.
 Maintain the PPE regulation is followed by employees.
Cleveland State repair shop (Intern) Spring 2015 & Spring 2016
TechPro:
 Provide thorough support and problem resolution for customers.
 Train new employees and explain protocols clearly and efficiently.
 Troubleshoot the problem and provide best skill of my knowledge.
 Provide antivirus to customer that help to protect their computer like Malwarebytes, Ccleaner, AVG, and
Microsoft Security Essentials.
Charleston Number 2, Charleston, TN March 2011-December2014
Shift Manager and Software Associate:
 Implemented computer hardware and software in coordination with a group of experienced associates.
 Ordering and tracking large shipments of inventories.
 Making end of shift reports and daily sales reports.
 Answered customer inquiries on the phone by clarifying any concerns or issues the customer was faced.
 Recorded daily entry of cash in the accounting books.
EDUCATION
Cleveland State Community College: Cleveland, TN
Pursuing Associate of Applied Science, Anticipated Graduation: Dec 2016
Relevant Coursework:
 Desktop Operating Systems
 Windows Server Network
 Network Security
 Hardware / Operating System
HONORS
 Tennessee Hope Scholarship recipient
 Tennessee Scholar
 Cleveland State Academic Performance Scholarship

2. REFERENCES FOR
DHRUV PATEL
3417 Westhaven PL NW, Cleveland, TN 37312
Contact # 423-457-0954. dhruvspatel9219@gmail.com
Mrs. Marci Reiter
Cooperative Education Instructor
3535 Adkisson Drive, P.O Box 3570
Cleveland, TN 37320-3570
(423) 614-8718
Dr. Megen Saez
Assistant Professor/Computer and Information Systems
3535 Adkisson Drive, P.O Box 3570
Cleveland, TN 37320-3570
(423) 472-7141 ext. 329
Chirag Patel
CEO/Owner of Kajal Corporation
1073 Wildwood Ave SE
Cleveland, TN 37311
(423) 400-5008
James Walker
District Manager
Knoxville District
(423)-385-5156