Dianova Portugal is a nonprofit organization committed to promoting social progress through initiatives and programs in addiction treatment, youth services, education, community development, and training. It has over 600 employees delivering services to over 21,000 children, young people and adults annually. Dianova Portugal works to reintegrate drug addicts and promote inclusion through a cooperative multi-stakeholder approach. It generates over 80% of its revenue through its own programs and has a track record of positive social impact.

1. A Socially Responsible Corporate Citizen Committed to
a Healthier & Inclusive Portuguese Society
International Narcotics Control Board Mission to Portugal 2012, Visit to
Dianova Portugal 20th June

2. Dianova Network & Hub of
International Public Affairs
Our MISSION: developing initiatives and programs with the
objective of promoting personal self-reliance and social
progress.
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 2

3. An International Commitment
acknowledged by the United Nations
The United Nations Economic and Social Council (ECOSOC) voted to
grant Dianova International a "Special Consultative Status” in 2007.
Social Impact from five intervention fields:
ADDICTION – YOUTH – EDUCATION – COMMUNITY
DEVELOPMENT - TRAINING
21.028
Children, Youngsters
and Adults
600 Employees committed to social delivery
+30 intervention programs
+230 International, national, regional and local Cooperation Protocols
2011 Figures
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 3

4. Nonprofit Social Solidarity Association, Public Merit
Association & Non-Governmental Development
Organization focused on:
Training &
Health Education Treatment &
Community Empowerment of
& Risk Behaviour Reintegration
Developmentt People and
Prevention of Drug addicts
Organisations
AFFILIATIONS
PROTOCOLOS
Agent of Promotor
Member of Social,
Social and of Social &
Dianova Network Educational,
Solidary Organisational
(11 Countries) Health Agent
Economy Transformation
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 4

5. Cooperative Multi-Stakeholders
Engagement Approach
Market
Active corporate Commuity Quality?
• Prescribers
• Leaders
citizen? • Analysts
• Health, Education Effective?
Social and Social Professionals
• Investors and
• Potential clients
Social Capital?
development? Sponsors
• Families
• Public in general
• Opinion makers
• Academia
• Competition
Trustworthy? Commitment?
Organisation Government
• Top Management • Legislators
• Staff • Regulators
• Volunteers • Politicians
• Associates • Local and Central
Innovative?
Good place to • Suppliers administration Good
Work? • Partners • Project analysts Governance?
Strong team? • Clients • International Social
• “Shareholders” bodies
Impact?
Cooperation and Cooptition Culture on solving problems
in a educative and inclusive perspective
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 5

6. Talent
Retention
43 87% Age
Avegare 39
Employees
Areas
Gender Qualifications
85% Direct
81% Intervention 30% University
Contracts
Programs 52% Female 70% Ele./High
15% Indirect
19% Management 48% Male School
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 6

7. Economic Performance towards
Sustainability & Social Profit
OWN
GENERATED
REVENUE
82,2%
PUBLIC
FINANCING
9,5%
PHYLANTHROPY
8,3%
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 7

8. Delivering the Promise
Social Impact (Outputs) 2007-2011
Cooperation and Cooptition Culture based on Strong Social Capital,
Strategic Partnerships & Community Networks
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 8

9. Delivering the Promise
Social Impact (Outputs) 2007-2011
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 9

10. Initiatives Show case
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 10

11. Initiatives Show case
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12. TRUST
Health Promotion and Community
Engagement 2009-2012
DEPOSIT
BANK
36
Partners 33
(Corporate, Police
Logistics, Agents
Media)
149 408
Health People
Embassadors
13.460 Volunteers
Auto-stop
0% alcohol
Young & Adults
9.574
Consumed 3.000
Non alcohol Students in
Cocktails 10 Schools
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 12

13. EC European Action On Drugs
TRUST
DEPOSIT
BANK
National Coordination “A Call for
Action” 2009-2012
www.action-drugs.eu
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 13

14. TRUST
DEPOSIT
BANK
748 21
Implemented Implemented
1.316 36
Commitements
Commitments
568 15
New
Managing
Approved
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15. Therapeutic Community certified
Quality Management System
TRUST
DEPOSIT
BANK
ORGANIZATION BENEFICIARIES COMMUNITY
STAFF SOCIETY
Rennovation of SGQ Overall Satisfaction Increase of social
First TC in Portugal certified 2011-2014 → 100% credibility and trust
with Quality Management Dynamic
System ISO 9001:2008 (2005) methodology Recommedantion Leveraging
fo Service 100% networking in
Increase of transfer relevant social
know-how networks
Increase of
motivation→ • Public recognition
efficiency and with Award
effectiveness • Invitationa s
Speaker for national
Award “Hospital do Futuro and international
2005/06” – Category Private
Service: Leading and Pioneering
events and
in Health Systems conferences
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 15

16. Socially Responsible Inclusion
Greenhouse Nursery Plants
TRUST
DEPOSIT
BANK
Viveiros de Floricultura  Operating since 2000
Greenhouse Nursery Plants  + 50 beneficiaries since
operations
Socially responsible social  13 Staff
businesses have a long term  8 Staff members
relationship with the  5 specialization/ on
community – sustainable
relationship – that goes contract
beyond a mere comercial  Revenue = €300.000 (annual
transaction average)
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 16

17. Scientific Follow-up Study Horizon
2014: From Drug Addictions to
TRUST
DEPOSIT
BANK
Inclusion
Paper
Journal of
Management
Marketing
Healthcare
+
International
Journal of
Therapeutic
Communities
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 17

18. Scientific Follow-up Study Horizon
2014: From Drug Addictions to
TRUST
DEPOSIT
BANK
AFTER TREATMENT Inclusion
FOLLOW-UP:
 Ex-patients stop use drugs
 Increase level of education
 Going from single to “marital”
cohabitaing status
 Get a full time / paid job
 Changes on how to get a new job 1st phase Analysis
2nd phase Phone
Interview
 Changes on social support 3rd phase Indeepth
networks Interviews
Commitment| Solidarity| Tolerance| Internacionality… Inspiring Change! Dianova Portugal© 18

19. www.dianova.pt www.dianova.org
http://aprendercrescerconcretizar.wordpress.com
http://twitter.com/dianovaportugal
Quinta das Lapas, 2565-517 Monte Redondo Torres Vedras Telf.: +351 261 213 300 Fax.: +351 261 312 322
Email: rui.martins@dianova.pt Website: http://www.dianova.pt