Organizational Goals and Planning

MAN1006: Introduction to Management (Groups~BBA1G-I) Lecture 5 – Organizational Goal Setting and Planning Lecturer: Oswy Gayle Wednesday October 1, 2008 University of Technology, Jamaica School of Business Administration

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Today we are talking about Organizational Goals and Planning ,[object Object],[object Object],[object Object]

Planning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Planning for the Future ,[object Object],[object Object],[object Object],[object Object]

Managerial Planning and Goal Setting ,[object Object],[object Object]

Why are Goals and Plans important? ,[object Object],[object Object]

The Importance of Goals and Plans ,[object Object],[object Object],[object Object],Goals and Plans

Goals and Plans ,[object Object],[object Object],[object Object],[object Object],[object Object]

Mission Statement Strategic Goals/Plans Senior Management (Organization as a whole) Tactical Goals/Plans Middle Management (Major divisions, functions) Operational Goals/Plans Lower Management (Departments, individuals) Internal Message Legitimacy, motivation, guides, rationale, standards External Message Legitimacy for investors, customers, suppliers, community Levels of Goals/Plans & Their Importance

Benefits for the Organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Provided from Internal and External Messages Goals and Plans Send

Benefits for the Organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Organizational Mission ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Power of a well designed Mission Statement ,[object Object],[object Object],[object Object],[object Object]

Bristol-Myers Squibb Mission Statement Our company’s mission is to extend and enhance human life by providing the highest-quality pharmaceutical and related health care products.

[object Object],[object Object],[object Object],[object Object],Harper Construction Services Mission Statement

Harper Construction Services Mission Statement (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Harper Construction Services Mission Statement (cont’d) ,[object Object],[object Object]

Strategic Goals and Plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Tactical Goals and Plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Operational Goals and Plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Goal Attainment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Hierarchy of Goals Operational Goals Tactical Goals Strategic Goals Mission Traditional Responsibility Top Management Middle Management 1st-line Management & Workers ,[object Object],[object Object],Employees Today

Characteristics of Effective Goal Setting or (Criteria) ,[object Object],[object Object],[object Object],[object Object],[object Object],Formerly SMART

Characteristics of Effective Goal Setting or (Criteria) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Characteristics of Effective Goal Setting or (Criteria) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Types of Planning - Model of the MBO Process (1) Step 1: Set Goals Step 2: Develop Action Plans Step 3: Review Progress  Corporate Strategic Goals  Departmental goals  Individual goals Step 4: Appraise Overall Performance Appraise Performance Take Corrective Action Review Progress Action Plans

MBO Benefits and Problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Benefits of MBO

Types of Planning - Single-Use Plans (2) ,[object Object],[object Object],[object Object]

Types of Planning - Standing Plans – (3) For Tasks Performed Repeatedly ,[object Object],[object Object],[object Object]

Types of Planning - Contingency Plans (4) - Specific Situations - unexpected conditions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Building Scenarios – An extension of Contingency Planning ,[object Object],Forces managers to rehearse mentally what they would do if their best-laid plans were to collapse

Crisis Management Planning Sudden - Devastating –Require Immediate Response ( An extension of Contingency Planning) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Planning for High Performance ,[object Object],[object Object],[object Object]

Planning for High Performance ,[object Object]

Planning In The New Workplace ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The End ,[object Object],[object Object],[object Object],[object Object]

Organizational Goals and Planning

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