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WEB ANALYTICS 101




Alex Cohen | www.alexlcohen.com | ClickEquations
Agenda

   60 Seconds About Me
   Web Analytics – Why should I care?
   Starting a Career in Web Analytics
   Q&A
Alex Who?

   Manager, Marketing of ClickEquations        Blogger at Digital Alex
       Site - www.clickequations.com               Blog - www.alexlcohen.com
       Blog - www.clickequations.com/blog          LinkedIn -
                                                     http://www.linkedin.com/in/alexcohen
       Twitter – clickequations                    Twitter - digitalalex
Web Analytics – Why Should I Care?
Why Does It Matter?

                               •   No undergraduate training
                               •   Poorly understood
                               •   Field still young
                               •   Requires unique skills
                                     –   Analytical ability
    Demand                           –   Persuasive
                      Supply             communication
                                     –   Business acumen
                                     –   Technical facility
4 Basic Elements of Web Analytics


1    People       2   Sources of Traffic   3   Site Interaction




                      4   Outcomes
What Is Web Analytics?

       Web
       analytics is
       awesome!
Starting a Career in Web Analytics
3 Biggest Barriers to Breaking Into
Web Analytics

1.   Recognized academic credentials
2.   Real-world analytics experience
3.   A well-connected social/professional network

                           The Solution?
                  WEB ANALYTICS BOOT CAMP!




                         Source: James Gradner, Aquent
Week 1 - Stock Your Web Analytics Library

1
                  Web Analytics: An Hour A Day - Avinash Kaushik




              2                     Web Site Measurement Hacks - Eric Peterson




                                                        Big Book of KPIs – Eric Peterson
                                      3
Week 2-3 – Start a Blog and Measure It


1     Pick A Topic                           Ooh,
                                             pick me,
                                             pick me!




2     Pick A Blog Platform




3     Measure Your Blog
Week 4 - Join The Web Analytics Community

   Sign up for the Yahoo Web Analytics Forum
   Read web analytics blogs
     Occam's Razor - Useful web analytics how-tos
     Web Analytics Demystified by Eric Petersen
     Analytics Talk – All about Google Analytics
     The Commerce360 Blog - search engine marketing and Omniture
     GrokDotCom by Future Now - a variety of interactive marketing topics beyond
       measurement
     Digital Alex by me, Alex Cohen
   Meet people at a Web Analytics Wednesday
Week 5 - Investigate Training Options


1   Association


2   Vendors


3   Videos



4   Articles


5   Certification
Week 6 – Plan out the next 6 months

   Learn about testing
     Offermatica, Optimost, Sitespect
     Try it out for free with Google Website Optimizer
   Explore voice-of-the-customer (VOC) measurement
     Foresee, Opinion Labs or iPerceptions
   Attend the eMetrics Marketing Optimization Summit
   Explore everything else!
     User experience
     Paid search marketing
     Search engine optimization
   Volunteer to help a small business
Find A Job in Web Analytics
Job Resources

   Recruiters


         Corry Prohens, http://www.linkedin.com/in/corryprohens
   Job Sites




   Network


    Philadelphia Interactive Marketing Association, aka PhIMA,
    www.phillyinteractive.org
Philly Area Interactive Companies



  Commerce360 | Avenue A – Razorfish | Comcast Interactive Media | G2 Interactive




        Empathy Lab | Cadient | Digitas Health (formerly MBC) | GSI Interactive




                       TMX | Red Tettemer | Ascentive | NetPlus


          Network at the Philadelphia Interactive Marketing Association
                           www.phillyinteractive.org
Q&A

   Manager, Marketing of ClickEquations        Blogger at Digital Alex
       Site - www.clickequations.com               Blog - www.alexlcohen.com
       Blog - www.clickequations.com/blog          LinkedIn -
                                                     http://www.linkedin.com/in/alexcohen
       Twitter – clickequations                    Twitter - digitalalex
WEB ANALYTICS 101




Alex Cohen | www.alexlcohen.com | ClickEquations

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Web Analytics 101 & Career Advice

  • 1. WEB ANALYTICS 101 Alex Cohen | www.alexlcohen.com | ClickEquations
  • 2. Agenda  60 Seconds About Me  Web Analytics – Why should I care?  Starting a Career in Web Analytics  Q&A
  • 3. Alex Who?  Manager, Marketing of ClickEquations  Blogger at Digital Alex  Site - www.clickequations.com  Blog - www.alexlcohen.com  Blog - www.clickequations.com/blog  LinkedIn - http://www.linkedin.com/in/alexcohen  Twitter – clickequations  Twitter - digitalalex
  • 4. Web Analytics – Why Should I Care?
  • 5. Why Does It Matter? • No undergraduate training • Poorly understood • Field still young • Requires unique skills – Analytical ability Demand – Persuasive Supply communication – Business acumen – Technical facility
  • 6. 4 Basic Elements of Web Analytics 1 People 2 Sources of Traffic 3 Site Interaction 4 Outcomes
  • 7. What Is Web Analytics? Web analytics is awesome!
  • 8. Starting a Career in Web Analytics
  • 9. 3 Biggest Barriers to Breaking Into Web Analytics 1. Recognized academic credentials 2. Real-world analytics experience 3. A well-connected social/professional network The Solution? WEB ANALYTICS BOOT CAMP! Source: James Gradner, Aquent
  • 10. Week 1 - Stock Your Web Analytics Library 1 Web Analytics: An Hour A Day - Avinash Kaushik 2 Web Site Measurement Hacks - Eric Peterson Big Book of KPIs – Eric Peterson 3
  • 11. Week 2-3 – Start a Blog and Measure It 1 Pick A Topic Ooh, pick me, pick me! 2 Pick A Blog Platform 3 Measure Your Blog
  • 12. Week 4 - Join The Web Analytics Community  Sign up for the Yahoo Web Analytics Forum  Read web analytics blogs  Occam's Razor - Useful web analytics how-tos  Web Analytics Demystified by Eric Petersen  Analytics Talk – All about Google Analytics  The Commerce360 Blog - search engine marketing and Omniture  GrokDotCom by Future Now - a variety of interactive marketing topics beyond measurement  Digital Alex by me, Alex Cohen  Meet people at a Web Analytics Wednesday
  • 13. Week 5 - Investigate Training Options 1 Association 2 Vendors 3 Videos 4 Articles 5 Certification
  • 14. Week 6 – Plan out the next 6 months  Learn about testing  Offermatica, Optimost, Sitespect  Try it out for free with Google Website Optimizer  Explore voice-of-the-customer (VOC) measurement  Foresee, Opinion Labs or iPerceptions  Attend the eMetrics Marketing Optimization Summit  Explore everything else!  User experience  Paid search marketing  Search engine optimization  Volunteer to help a small business
  • 15. Find A Job in Web Analytics
  • 16. Job Resources  Recruiters  Corry Prohens, http://www.linkedin.com/in/corryprohens  Job Sites  Network Philadelphia Interactive Marketing Association, aka PhIMA, www.phillyinteractive.org
  • 17. Philly Area Interactive Companies Commerce360 | Avenue A – Razorfish | Comcast Interactive Media | G2 Interactive Empathy Lab | Cadient | Digitas Health (formerly MBC) | GSI Interactive TMX | Red Tettemer | Ascentive | NetPlus Network at the Philadelphia Interactive Marketing Association www.phillyinteractive.org
  • 18. Q&A  Manager, Marketing of ClickEquations  Blogger at Digital Alex  Site - www.clickequations.com  Blog - www.alexlcohen.com  Blog - www.clickequations.com/blog  LinkedIn - http://www.linkedin.com/in/alexcohen  Twitter – clickequations  Twitter - digitalalex
  • 19. WEB ANALYTICS 101 Alex Cohen | www.alexlcohen.com | ClickEquations