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CHIP GROSS 
DIRECTOR OF CLIENT SERVICES 
FOR Dell | PRESENTED BY AKQA. CONFIDENTIAL AND PROPRIETARY 
Mobile and the Connected Home
! 
A new kind of agency with digital at the core 
! 
Founded in 1995 
! 
Part of the WPP global network 
! 
Full service agency, delivering in all channels 
! 
1,700+ employees in 13 offices (now including Atlanta)
CANNES 
LIONS 
CANNES 
LIONS 
GERMAN 
DESIGN AWARDS 
DIGITAL SOCIAL MEDIA 
AGENCY 
BEST 
GOLD 
AGENCY 
BEST 
TITANIUM 
AGENCY 
BEST 
GOLD 
AGENCY 
BEST 
AGENCY 
BEST 
OF THE YEAR 
IPAD APP 
OF THE YEAR 
OF SHOW 
OF THE YEAR 
OF SHOW 
OF THE YEAR 
OF SHOW 
OF THE YEAR 
IN BOOK 
CAMPAIGN 
ASIA PACIFIC 
APPLE 
DESIGN AWARD 
REV 
AWARDS 
THE QUEENS AWARD 
FOR ENTERPRISE 
INNOVATION 
AMERICAN 
ADVERTISING AWARDS 
BRITISH INTERACTIVE 
MEDIA ASSOCIATION 
DESIGN WEEK 
AWARDS 
IAB 
CREATIVE 
TIMES ASIA PACIFIC 
ADVERTISING AWARDS 
THE DRUM 
BUZZ AWARDS 
CREATIVE REVIEW 
ANNUAL
4
What we’ve been up to
Today’s discussion
Sense Report Analyze Act
Sense
Report
Report
Report
Report
Analyze
Analyze
Analyze
Act
Act
“An Amazing Smartphone App 
Just Saved A Baby's Life” 
Business Insider · by Matt Johnston · September 6, 2014 
Act
A few challenges
+
Two forces
“The oldest and strongest emotion of 
mankind is fear… 
…and the oldest and strongest kind of 
fear is fear of the unknown” 
HP Lovecraft
“Yeah, but your scientists were so 
preoccupied with whether or not they could, 
they didn't stop to think if they should…"
We can know more than we ever wanted to 
about almost anything 
! 
(…and increasingly act on it)
What this all means… 
(Maybe)
The end of mystery
Sensory Extension
The gain from an increase or loss from a decrease 
in the consumption of a good or service. 
Marginal Utility
Benefit >
This is just the beginning
Yet we still lose our car keys……
…..And maybe thats a good thing
Questions?
Thanks
Mobile and the Connected Home
Mobile and the Connected Home

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