An overview from what Digital Workplace Group has done for members and non-members in 2017, and a flavour of things to come in 2018. We have created Podcasts, research reports, blogs, organized online and face-fo-face meetings and of course co-hosted the first Digital Workplace Experience gathering, organized with Simpler Media/CMSwire.

1. DWG Membership
A year in review 2017

2. @DWG | www.digitalworkplacegroup.com | 2
Since 2002, DWG members have been part of
a confidential global strategic network with access to:
Knowledge Base
Online knowledge-base curated over the last
15 years, providing insights from DWG members’
digital transformations.
Secure Network
A global, secure, confidential, perpetual network
of like-minded organizations Fortune 1000 and
equivalent organizations.
Structured Knowledge Sharing
Regular online and in-person meetings, facilitating
knowledge sharing across the network and collaboration
on challenges.
Original Research
Annual research programme designed to address the
network’s priority challenges through original research.
Expert Advice and Support
Vendor-neutral, expert advice and practitioner-led support,
helping organizations tackle specific challenges on their
digital workplace journeys.
Benchmarking and Scorecards
Benchmarking of their digital workplace including
recommendations and access to consulting services.

3. @DWG | www.digitalworkplacegroup.com | 3
2017 in numbers
6 6 12 15
15 100+ 16 7
Research Reports Meetings & Visits Digital Workplace Live Knowledge Exchanges
Knowledge Base AskDWG Digital Workplace Impact DNG Hangouts

4. @DWG | www.digitalworkplacegroup.com | 4
Delivered six new research reports

5. @DWG | www.digitalworkplacegroup.com | 5
Hosted five DWG member meetings and one executive visit
Chicago – DW Experience
London – BT New York – BNY Mellon Edinburgh – Standard Life
San Jose – AdobeSanta Clara – Cisco

6. @DWG | www.digitalworkplacegroup.com | 6
Provided access to 12 live tours via Digital Workplace Live
(Also available for on-demand playback and show notes)
1. Launching a global intranet with PANDORA
2. Ellie Mae’s intranet journey
3. Goldcorp’s award-winning intranet
4. Social intranet use cases with Euroclear
5. Driving adoption of Workplace by Facebook at Miroglio
6. Building a global intranet with ING
7. Developing a new intranet information architecture at Standard Life
8. LV='s open source digital workplace
9. How Fidelity is enabling an informed, engaged and effective workforce
10. Goodwill’s award-winning intranet
11. Overcoming the limitations of the D and H intranet
12. Managing multi-channel communications at Cisco
1
2
3
4
5
6
7
8
9
10
11
12
16

7. @DWG | www.digitalworkplacegroup.com | 7
Held 15 Knowledge Exchanges
(Also available for on-demand playback and show notes)
1. Intranet benchmarking with ING
2. Digital workplace maturity benchmarking with Standard Life Aberdeen
3. A deep dive into the Digital Nations Group
4. People analytics with Rooven Pakkiri
5. Digital leadership with JTI
6. Employee profiles and mobile access with Aon
7. Intranet measurement with ExxonMobil
8. Office 365 and SharePoint with Microsoft
9. Seven elements of Redbridge Borough Council’s digital strategy
10. Engaging intranet ambassadors with Charles Schwab
11. Content strategy tools and tips from Wells Fargo
12. Evolving a user-centred intranet at T. Rowe Price
13. A deep dive into governance with Chris Tubb
14. How DSM makes Office 365 work
15. How IKEA split one intranet into two
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

8. @DWG | www.digitalworkplacegroup.com | 8
Added 15 new case studies to the DWG Knowledge Base
1. Good use of actionable metrics at ExxonMobil
2. Structured approach to digital workplace measurement at IKEA
3. Strong use cases and CEO endorsement drive Yammer adoption at dormakaba
4. Providing length of video information for users at Charles Schwab
5. Focused onboarding process for local intranet sites at Richemont
6. Supporting business owners through a SharePoint migration at DSM
7. Setting minimum digital presence requirements for leaders at JTI
8. Strong balance of global and local content at ING
9. Good publishing controls at ING
10. Comprehensive communication of strategy at ING
11. Useful shopping cart feature helps users at UNICEF
12. Imaginative stakeholder and user engagement at UNICEF
13. Good approaches to content at Thrivent Financial
14. Clarity around security and risk management at Standard Life
15. Good senior sponsorship at Standard Life
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

9. @DWG | www.digitalworkplacegroup.com | 9
Fielded 100+ questions via AskDWG
Answers from AskDWG Q&A sessions
1. Benchmarking data, collaboration and digital workplace governance
2. Managing and naming documents, homepage news, agile development and more
3. Employee portals, digital workplace roadmaps, newsletter replacements and more
4. Workplace by Facebook, naming links, Yammer analytics, and more
5. Culture, mobile comms, digital workplace job titles and integrated newsrooms
6. Risk-averse organizations, digital workplace programmes and more
7. Chatbots, Office 365 and more
8. Digital workplace as product, social adoption and platform evaluation
9. HR portals, the search experience and more
(Also available for on-demand playback and show notes)
1
2
3
4
5
6
7
8
9

10. @DWG | www.digitalworkplacegroup.com | 10
Launched 16 new podcasts
1. Episode 18: Paul Miller's digital workplace predictions for 2018
2. Episode 17: How NASA explores digital space in the 21st century
3. Episode 16: Season 1 - some of the best bits
4. Episode 15: Driving for digital workplace success - with Williams Formula 1
5. Episode 14: How Vodafone won a Digital Workplace of the Year award
6. Episode 13: Facebook, Oxfam and digital leapfrogging
7. Episode 12: How to measure a digital workplace
8. Episode 11: Can Knowledge Management save the world?
9. Episode 10: Brian Solis peers into the digital darkness
10. Episode 9: Fusing the digital and physical workplaces
11. Episode 8: Real-world usability in the modern digital workplace
12. Episode 7: Digitally transforming two of the world's oldest banks
13. Episode 6: How passionate people create the best digital workplaces
14. Episode 5: My new boss is a robot
15. Episode 4: Is it really noisy working out loud?
16. Episode 3: Can governments cope with digital citizens?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

11. @DWG | www.digitalworkplacegroup.com | 11
1. Engaging staff with the digital campus at the University of Leicester
2. Enforcing governance with the European Commission
3. Attracting digital talent for government with EY
4. Improving the digital literacy of senior leaders
5. Preparing for new ways of working at the UK Food Standards Agency
6. Advancing the digital workplace when your organization is distracted
7. Accessibility with Scottish Government
Hosted eight DNG Hangouts
(Also available for on-demand playback and show notes)
1
2
3
4
5
6
7

12. @DWG | www.digitalworkplacegroup.com | 12
Stepping back… the DWG story so far!
Benchmarking evaluations
completed
Member meetings each year
in North America and Europe
Peers in an exclusive,
confidential network
Live site tours in the
member
video library
Research reports from
our exclusive library
New in-depth research
reports each year
700+ 5 800+
70 6500+

13. @DWG | www.digitalworkplacegroup.com | 13
6 Research Reports
Collaborating live on DWG Member
challenges.
8 Meetings & Visits
In-person meetings, focused on
knowledge sharing (incl. 3 exec visits).
12 Digital Workplace Lives
Live tours of the best digital workplaces
across multiple sectors.
18 Knowledge Exchanges
Focus on a specific topic of interest
to DWG Members.
12 AskDWG Q&As
Members get digital workplace questions
answered live by DWG experts.
1 Digital Workplace Experience
3-day DWG-hosted conference in Chicago, US.
(Each member organization receives 2 passes)
2018 at a glance

14. Thank you
Our website: www.digitalworkplacegroup.com
Twitter: @DWG
Email: info@digitalworkplacegroup.com