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The Power of Relevance
It’s Time to Get Personal




                                              Ahmed Gamal-Eldien
                                North Africa and Jordan Head of Sales



      Digital Marketing Arts conference and workshop,
                   Cairo, on 10 Sep. 2012                           1
Yahoo! INC




          10.6 million   visitors from        85% of the users visiting the
                   Egypt                               portal daily




                                                Ranked #1 in MENA in
          Reaching 65% of MENA’s
                                             Entertainment, Women and Sports
               online population
                                                     and #2 in News




Yahoo! Presentation, Confidential        2            9/13/2012
Evolution of Targeting on the Internet

      Early days              Reality for years                  Today
We have so much data we        Lots of data, lots of    Getting very close to one-
can easily tailor every ad. targeting products, often   to-one marketing (eg, BT
  One-to-one marketing        without good results.        and Dynamic Ads.)
         nirvana
                                                                 Great?
Relevancy

 Formal Definition:
 Pertinence to the matter at hand. (Merriam Webster Dictionary)


 What it means for Online Marketing:
 ›   The right message (or content) at the right time to the right person
 ›   Ability to engage a user with information meaningful to them
 ›   Ability for a brand to cultivate awareness and affinity based on a shared set
     of interests
 ›   Ability to engage with an audience based on purchase Intent for a product
     or service
 ›   Relevancy equals positive performance for advertisers
Topics

 Advertising
 ›   Targeting
 ›   Dynamic Ad Generation


 Content
 ›   Yahoo! Content Optimization Relevance Engine (CORE)


 Social
 ›   Social Content Bundles and Social Conversations
Relevance in Advertising




6
Relevancy through Targeting and Data

    Whatever kind of targeting – geographic,
 demographic, behavioural - it’s all smart, it’s all
    personal, and it’s all relevant. There’s no
   downside to any type of targeting, unless it
                 doesn’t work.

                         Tom Kelly | COO,Safecount, eMarketer interview,


  The main unit of currency for
   online advertising is data.

       David Hallerman | Senior Analyst, eMarketer


                            People hold online to a higher standard
                            for measurement but it truly is the most
                              effective way to reach an audience.

                                                                 Ahmed Gamal-Eldien, 2012
Data for Ad Targeting


           Demographic                      Contextual




   Behavioral                                            Geographic


                         Target Audience



      Attitudinal Data                             Search Data




                              Social Data




                                               8
Primary Online Targeting Methods

              Contextual Targeting                   Audience Targeting

     Brokerage ad in Finance                        Mums




  A Fundamental Shift
         Advertisers spend more and more online as Targeting

                             capabilities improve
The Basics

       Geographic                     Demographic                 Time-of-day

   Location data from           Target specific audiences    Serve up just the right
  activity on Yahoo! sites         based on age, gender      message at the time right
                                        and income.             for the right user
        IP address


 Visitor registration data



          Helpful Tip


    Increase relevance and
   performance by targeting
 multiple geographic audiences
simultaneously with customised
   messages for each region
TARGETING ONLINE INCREASES ACCOUNTABILITY &
                         EFFICIENCIES


                                                     Direct Response
                            User event
                            Triggered
                                                 Behavioral Targeting




                                                                        Sophistication of targeting
                                             Registered user interest
          Attribute based
          Targeting
                                     Time of Day / Week

                             Demographic / Geographic


Mass Reach     Contextual (property-based)

  Run of Network


                                         Audience-Targeted
Behavioural Targeting

Behavioural Targeting allows you to target your ads to consumers whose
 recent behaviours online indicate that your product category is relevant
                                 to them
                                            Data Inputs




                +                     +                     +                       =

 Page views             Search              Search Clicks       Ad Views & Clicks       Behavioural Targeting


Enhanced BT
 The ability to account for the intensity and recency of the user’s activity
 We can look at more than just past behaviors
    ›   What you’re doing right now is a stronger indicator of real interest
    ›   How often and how recently you searched, clicked or viewed will be taken into account
    ›   Purchase cycles are noted to develop these timeliness, with recent activities carrying more
        weight
Recency & Intensity



          Active now…                                 …and with feeling




  While past behaviors factor into long term purchasing plans, what
   you’re doing right now is a stronger indicator of real interest. So
activities are noted for timeliness, with recent activities carrying more
                                 weight.
Precision and Relevance

                                          Increase your success by:

                                     Reaching your audience in an
                                     environment and at a time that is
                                     relevant and carefully defined.

                                     Aligning your advertising messages
                                     with your audience’s passions and
                                     interests.

   Audience targeting is about
 getting your message in front of        Consumers will look at
   a precise audience. It works       personally relevant ads for 25
  because it has relevance at its    percent longer than ads that are
              heart.                 not personally relevant to them.
Breadth of categories…

          Yahoo! Maktoob            250+ different interest categories
                                       Relevance
                                           13 vertical groups
Finance      Automotive    Travel      FMCG       Entertainment      Retail      Technology




 Sports        Health      Issues    Telecoms     Small Business   Lifestages   Miscellaneous
RETARGETING
    Continue the conversation



Site retargeting
Reminding users who’ve been to your
site of your offer and driving them back.
You just need to place a Yahoo! pixel on
your homepage.


Creative retargeting
Leverage the investment you make in
branding campaigns by retargeting users
who’ve seen your ads to continue your
dialogue with them.


Clicker retargeting
Target users who’ve clicked your ad, to
draw them back to your key message.


                                            16
Personalized Advertising !
              Messages


                                        Right Audience




                               Images
                                        Right Messages
  Products




                                        Right Products


                                         Right Drivers

             CTAs and Offers
Relevance in Content
Personalized Content
CORE Visualizer – Yahoo! Homepage
Social Relevance
Yahoo! Social Bar




Yahoo! Presentation, Confidential   23   9/13/2012
Personal
Social Content
  Discovery
Conversations
around Content
Earned
Media
Yahoo! Research on the Power of
          Relevancy
Implications for Advertisers
Task         Objective                   Relevance         Targeting Type

New          Communicate new        Personal Relevancy     Behavioral Targeting
Product      products to increase
Launch/Fea   engagement among
tures        many consumers

Branding     Build Brand            Contextual Relevancy   Contextual targeting
             Awareness


Branding     Build Brand Affinity   Personal and           Behavioral Targeting
             and Engagement         Contextual Relevancy   + Contextual
                                                           Targeting

Direct       Drive to a specific    Personal and           Behavioral Targeting,
Response     conversion or online   Contextual Relevancy   Retargeting +
             action                                        Contextual Targeting
The Power of Relevance

            Today
   Getting very close to one-
       to-one marketing

            Great?
Questions




Yahoo! Presentation, Confidential        34     9/13/2012

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Dm arts - ahmed gamal yahoo

  • 1. The Power of Relevance It’s Time to Get Personal Ahmed Gamal-Eldien North Africa and Jordan Head of Sales Digital Marketing Arts conference and workshop, Cairo, on 10 Sep. 2012 1
  • 2. Yahoo! INC 10.6 million visitors from 85% of the users visiting the Egypt portal daily Ranked #1 in MENA in Reaching 65% of MENA’s Entertainment, Women and Sports online population and #2 in News Yahoo! Presentation, Confidential 2 9/13/2012
  • 3. Evolution of Targeting on the Internet Early days Reality for years Today We have so much data we Lots of data, lots of Getting very close to one- can easily tailor every ad. targeting products, often to-one marketing (eg, BT One-to-one marketing without good results. and Dynamic Ads.) nirvana Great?
  • 4. Relevancy  Formal Definition: Pertinence to the matter at hand. (Merriam Webster Dictionary)  What it means for Online Marketing: › The right message (or content) at the right time to the right person › Ability to engage a user with information meaningful to them › Ability for a brand to cultivate awareness and affinity based on a shared set of interests › Ability to engage with an audience based on purchase Intent for a product or service › Relevancy equals positive performance for advertisers
  • 5. Topics  Advertising › Targeting › Dynamic Ad Generation  Content › Yahoo! Content Optimization Relevance Engine (CORE)  Social › Social Content Bundles and Social Conversations
  • 7. Relevancy through Targeting and Data Whatever kind of targeting – geographic, demographic, behavioural - it’s all smart, it’s all personal, and it’s all relevant. There’s no downside to any type of targeting, unless it doesn’t work. Tom Kelly | COO,Safecount, eMarketer interview, The main unit of currency for online advertising is data. David Hallerman | Senior Analyst, eMarketer People hold online to a higher standard for measurement but it truly is the most effective way to reach an audience. Ahmed Gamal-Eldien, 2012
  • 8. Data for Ad Targeting Demographic Contextual Behavioral Geographic Target Audience Attitudinal Data Search Data Social Data 8
  • 9. Primary Online Targeting Methods Contextual Targeting Audience Targeting Brokerage ad in Finance Mums A Fundamental Shift Advertisers spend more and more online as Targeting capabilities improve
  • 10. The Basics Geographic Demographic Time-of-day  Location data from Target specific audiences Serve up just the right activity on Yahoo! sites based on age, gender message at the time right and income. for the right user  IP address  Visitor registration data Helpful Tip Increase relevance and performance by targeting multiple geographic audiences simultaneously with customised messages for each region
  • 11. TARGETING ONLINE INCREASES ACCOUNTABILITY & EFFICIENCIES Direct Response User event Triggered Behavioral Targeting Sophistication of targeting Registered user interest Attribute based Targeting Time of Day / Week Demographic / Geographic Mass Reach Contextual (property-based) Run of Network Audience-Targeted
  • 12. Behavioural Targeting Behavioural Targeting allows you to target your ads to consumers whose recent behaviours online indicate that your product category is relevant to them Data Inputs + + + = Page views Search Search Clicks Ad Views & Clicks Behavioural Targeting Enhanced BT  The ability to account for the intensity and recency of the user’s activity  We can look at more than just past behaviors › What you’re doing right now is a stronger indicator of real interest › How often and how recently you searched, clicked or viewed will be taken into account › Purchase cycles are noted to develop these timeliness, with recent activities carrying more weight
  • 13. Recency & Intensity Active now… …and with feeling While past behaviors factor into long term purchasing plans, what you’re doing right now is a stronger indicator of real interest. So activities are noted for timeliness, with recent activities carrying more weight.
  • 14. Precision and Relevance Increase your success by:  Reaching your audience in an environment and at a time that is relevant and carefully defined.  Aligning your advertising messages with your audience’s passions and interests. Audience targeting is about getting your message in front of Consumers will look at a precise audience. It works personally relevant ads for 25 because it has relevance at its percent longer than ads that are heart. not personally relevant to them.
  • 15. Breadth of categories… Yahoo! Maktoob 250+ different interest categories Relevance 13 vertical groups Finance Automotive Travel FMCG Entertainment Retail Technology Sports Health Issues Telecoms Small Business Lifestages Miscellaneous
  • 16. RETARGETING Continue the conversation Site retargeting Reminding users who’ve been to your site of your offer and driving them back. You just need to place a Yahoo! pixel on your homepage. Creative retargeting Leverage the investment you make in branding campaigns by retargeting users who’ve seen your ads to continue your dialogue with them. Clicker retargeting Target users who’ve clicked your ad, to draw them back to your key message. 16
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  • 18. Personalized Advertising ! Messages Right Audience Images Right Messages Products Right Products Right Drivers CTAs and Offers
  • 21. CORE Visualizer – Yahoo! Homepage
  • 23. Yahoo! Social Bar Yahoo! Presentation, Confidential 23 9/13/2012
  • 25. Social Content Discovery
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  • 31. Yahoo! Research on the Power of Relevancy
  • 32. Implications for Advertisers Task Objective Relevance Targeting Type New Communicate new Personal Relevancy Behavioral Targeting Product products to increase Launch/Fea engagement among tures many consumers Branding Build Brand Contextual Relevancy Contextual targeting Awareness Branding Build Brand Affinity Personal and Behavioral Targeting and Engagement Contextual Relevancy + Contextual Targeting Direct Drive to a specific Personal and Behavioral Targeting, Response conversion or online Contextual Relevancy Retargeting + action Contextual Targeting
  • 33. The Power of Relevance Today Getting very close to one- to-one marketing Great?