Divya Saxena has over 10 years of experience in business operations, process management, and accounting across India, UAE, and USA. She is currently a Senior Associate at Sapient Consulting providing operational support to client-facing teams. Prior to this, she held roles with EmiratesNBD, Agilent Technologies, GE Capital, and Blue Star Limited gaining experience in finance, accounts receivable, and process development. She is seeking a challenging position that leverages her skills in analytics, multi-tasking, team leadership, and adapting to changing environments.

1. Flat # 808, Concorde Tower, Cluster H,
Jumeirah Lakes Towers, Dubai
Phone: +971 52 619 0753, +971 4 5143529
Email: divyanmrk@gmail.com
Visa Status: Residence (Husband Sponsorship)
Divya Saxena
Over 10 years of corporate experience across India, UAE and USA in business operations,
process management and accounting. Seeking a challenging position that will leverage my
significant experience and provide opportunity for advancement and professional development.
• Highly analytical team player with aptitude to quickly assess and analyze environments
to identify needs and prioritize risks while developing solutions.
• Highly flexible and adaptable performer; adept at multi-tasking and thrives in a fast-
paced environment while coordinating numerous time-sensitive tasks using expertise in
organizational and interpersonal skills.
• Energetic, competitive achiever who can inspire and motivate team members,
successfully manage multiple priorities, and perform under pressure in rapidly changing
environments.
Education
• Post Graduate Diploma in Human Resource Management 2008 - IMT, India
• Graduate Diploma (Computer Application) -Al Aroma Enterprises, Dubai (U.A.E.)
• Bachelors in Accounting(B.Com (Hons)) – University of Delhi, New Delhi, India
Additional Skills
• Excellent understanding and experience of MS Excel, Vlookup, Formulas, Pivot tables,
Sorting, Pie Charts, Graphs etc
• Exceptional research skills including internet data mining.
• Working Experience in Hyperion Performance Suite 8(Brio) and Version 8 (For Oracle
11i) for custom report generation, SAP GUI 7.1, Oracle Financials (Discoverer and ADI)
and Mainframes, Stellent , RS3, Report Centre, Pivotal, 360 Degree, iQN Navigator
Trainings For Functional Skills
Collections (Core area of work); DMAIC (Six Sigma Quality training); GE Capital Retailer Financial
Services Collections operating instructions and the relevant provision of the “US Fair Debt
Collection Practices Act (FDCPA)”; Collections as a Sales Process; Web Based Compliance
training; Write perfect; MS Word; kNOw the Word-Assertiveness; Presentation Skills; GE
business view; Client specification (GAP, Mobil); Controllership; Achieving Personal Goals; Basics
of Effective Communication; GE Leadership; Negotiation; Oats and E-Recs
Trainings For Interpersonal and Leadership Skills
Harnessed leadership skills with trainings on Controllership and Presentation Skills
Led 5 member team for Collection
Quality mindset with working knowledge on Six Sigma

2. Team builder and player -- Established an excellent relationship with all team members with
positive attitude while leading them.
Page 2 of 4 CV – Divya Saxena

3. Professional Experience
Sapient Consulting, Sr.Associate, Business Ops-Delivery PMO (July’13 to Present)
The Associate Business Operations is responsible for providing the day-to-day operational
support to Sapient’s Client Facing teams to enable smooth delivery and operational compliance.
Key Responsibilities
• Finance administrative support: project budget reporting, project health reporting, data
analysis – proactively reporting issues and concerns, quarter and year end closing support
activities
• People administration: Oracle staffing management, consultant coordination while working on
client site (as needed), coordination with project leadership and various internal teams such as
Finance, Staffing, Recruiting on operations planning and execution
• Miscellaneous support: knowledge management, organize and promote
activities/communications to build community within client facing teams, assist with various
trackers and ad hoc reports
• Daily maintenance of status of invoice approval, generation, and collections efforts. In
conjunction with this, troubleshooting any ad hoc issues.
• Partner with team / account leadership to plan the right level of operational support to make
the account successful
• Onboarding, off boarding, Roll off and Background Checks of people in an account.
EmiratesNBD, Dubai, UAE – Team Processing Member (Jan’12 to Mar’12)
• Verified credit information and documentation provided by Sales and Branch’s, after
checking the quality of loan / card application.
• Liaised with RM for queries, additional information / documents, business
recommendations for deviations, if needed.
• Updated Customer’s data in FinnOne CAS.
• Verified Customer information through telephone, where applicable.
Soka Gakkai International, Phoenix-USA - Voluntary Work (Sept’09 to Dec’10)
The Soka Gakkai International (SGI) is a worldwide network of lay Buddhists dedicated to a
common vision of a better world through the empowerment of the individual and the
promotion of peace, culture and education. It currently consists of 84 constituent organizations
and has 12 million members in 192 countries and territories worldwide.
• Responsible for Donation and Event Management for the Phoenix Chapter.
Page 3 of 4 CV – Divya Saxena

4. Agilent Technologies, India – Finance Operations Accountant/Finance Analyst (Sep’07 to
Aug’09).
Key Responsibilities – General Ledger- Month End Close
• Handling the JV mail node & allocating the Journals to the team for onward processing.
• Ensuring integrity and completeness of financial records including transaction
processing, reconciliations and operation of accounting processes and policies.
• Month End Close of General Ledgers for Agilent’s worldwide operations all Agilent sub
entities and closing/opening of periods in oracle. Executing Currency Revaluation and
translation of multi- currency accounts before successful closure of the books.
• Getting Stuck and Unposted JVs cleared from the system by taking follow-up and contacting
the SPOCs(Single point contacts) from different KBFs (Key Business Functions) before
month close.
• Consolidation of set of books for Agilent’s worldwide operations into Oracle 11i GL.
• To propagate and help in building a team based culture and environment encouraging
openness by handling Team Meeting after every close and mentoring team, accepting
challenges and other leadership skills.
• SOX Controls and Audits for the process.
• Conducting Spot check in order to ensure mechanical correctness of the reconciliation.
Caryaire Equipments, India – Accounts Receivable (Assistant Manager) (Jul’05 to Jun’07)
Agilent Technologies, India – Finance Program Specialist (Sep’04 to Jun’05)
GE Capital International Services (GECIS), India-Process Developer (Apr’99-Aug’04)
Blue Star Limited, Dubai (U.A.E.),-Accounts Executive (Jul’98-Sep’98)
Page 4 of 4 CV – Divya Saxena