The VDI Insights You've Been Missing

THE VDI INSIGHTS
YOU’VE BEEN MISSING
Increase Productivity & Transparency
with One Simple Tool
dizzion.com

Traditionally
VDI has been a
black box.

Without a robust collection of
expensive, difficult to implement
tools to monitor and manage VDI,
you’re relying on best guesses.
Meaningful insights
are totally off the table.

Without business insights into your VDI
environment you can’t …
Identify areas of opportunity
for improvement and
optimization
Make business decisions
based on data from your
specific environment
Report on utilization,
productivity and
performance
Pinpoint weaknesses or issues
Understand how systems
& applications are
performing over time

But how do you get those
meaningful insights?

These are some of the insights
you’ve been missing…
DIZZION CONTROL CENTER
& BUSINESS INSIGHTS

Real Time Platform Dashboards
Stay informed on KPIs
DIZZION.COM | 888.225.2974 | info@dizzion.com

Real Time Platform Dashboards
Stay informed on KPIs
• High level view of key performance indicators
• View patterns in how users are connecting to and using desktops:
• How does the number of users impact network throughput?
• Listing of all users who are actively connected to the environment by desktop pool
• Understand how people are connecting, what protocols they’re using, how long
they’ve been connected and if they have a problem
• Color coded to quickly and easily surface potential issues

USE CASE
If a user is in yellow, orange or red, you know there’s a
problem and can drill down into the environment to see
what’s going on.
Before, it was a challenge to understand where the
problem was and how to isolate it so you’re not needlessly
escalating to the storage engineer, network engineer,
hypervisor engineer, etc.
Now, you’re able to handle those problems as much as
possible on that first call with the helpdesk.

Real Time User Experience
Drill down into individual user experience

Real Time User Experience
Drill down into individual user experience
Here we see:
This user has a high CPU load. Why?
We can see this user is using a lot of Internet
Explore. Being able to get this insight within two
clicks allows you to quickly move onto the next
question: “We know it’s an Internet Explore problem,
what exactly is the user doing?”
Being able to ascertain that information and
understand how that user is using that desktop is
vital. Sometimes they’re not using it the way it was
designed to be used – there are finite resources.

USE CASE
Several desktops are running high CPU utilization. With
Insight it’s quickly determined that users are watching movies
at work and complaining about desktop performance.
You can very quickly drill down and see what users are doing
and what is taking up the CPU utilization of the machine.
It’s not because resources were under estimated, it’s
because the end users are doing something with the
machines that they shouldn’t be when they are trying to be
productive during work hours.

Deep VDI Analytics
See individual components to pinpoint exact issues

Deep VDI Analytics
See individual components to pinpoint exact issues
• Sometimes symptom portrayed to end users may not be the underlying
root cause of the problem
• Drill down to eliminate other components within that virtual desktop from being
a culprit of the issue
• Ability to look at individual metrics within that virtual desktop – blast
session, page files, CPU utilization, looking into the disk I/O, etc.

USE CASE
High disk I/O and latency can sometimes manifest as a high
CPU problem. You want to exonerate those other factors so
you can get to the real root cause of the issue.
You need to understand, “Am I having a problem
somewhere else that may be contributing to this high CPU,
or is it a user interaction problem?”
These deep VDI analytics allow you to drill down and isolate
the real problem.

Desktop Utilization
Identify utilization trends & seasonality

Desktop Utilization
Identify utilization trends & seasonality
• Business manager and executive
focused view
• Breaks down:
• Where users are
• When they are logging on
• How many are on at any point in time
• How many are in the system
• Historical trend tracking:
• Users
• Performance
• Day / time of day

USE CASE
Productive users and high performing virtual desktops
aren’t an IT need, they’re a business need.
It’s a continual task for a company to go back and analyze
user productivity, application decisions, resource
allocation, etc. to ensure everything is optimized based on
need, revenue and budget.
It’s important when making any type of business decision
that it’s data driven and trend driven, not anecdotal
interviews or a gut feeling. Those gut feelings can often
have the opposite effect and make organizations less
efficient and effective.

Track User Sessions
Sliding timelines to show current status and past trends

Track User Sessions
Sliding timelines to show current status and past trends
• Track seasonal spikes, usage and trends
• Select a specific timeframe to make data-driven decisions in the future
• Adjust staffing accordingly based on real historical need and projected scaling

USE CASE
Look at last year’s demand and staffing to project
upcoming needs:
“Last year we did X business and we had this many
employees staffed. We’re expecting 20% growth this year
so what does 20% compared to last year look like and how
do we cover that?
How do we make sure we don’t understaff or overstaff for
this year’s season compared to last year’s season, or the
spring season versus the winter season?”

Active & Idle Analysis
Which workers are the most idle and productive?

Active & Idle Analysis
Which workers are the most idle and productive?
Here we see:
Several users are logged on but have
extremely little Active time (teal).
High Idle times (orange) can cost a
company productivity and revenue.
This data allows companies to identify high
performing users vs. those that may need
coaching or more tasks.

USE CASE
See when contractors log on and their active/idle time to
make sure you’re getting the productivity you’re paying for.
A Dizzion customer was paying for 500 offshore
contractors but found out through Insights that 100 of them
were working less than two hours a day. Armed with this
data, the customer was able to renegotiate their contract
and bring the idle time of the remaining contractors down.
Not only were they able to renegotiate the contract to have
fewer contractors, but those contractors they did have
were producing more.

User Activity
Identify power users & what they’re actually doing

User Activity
Identify power users & what they’re actually doing
• Identify which users may need
more resources
• Are desktops appropriately sized
to use cases?
• Are some workers using the
wrong apps?
• How is application usage effecting
appropriate resource allocation?
• Cross-reference application
usage to Active/Idle time to
identify drivers of high productivity

USE CASE
Model how users are consuming resources against how
effective they are.
Highly active, productive users may be hitting a resource limit
because they have15 Chrome tabs open to get 15 things
done at the same time. They’re pushing the envelope on their
desktop, which drives idle time down and productivity up.
Maybe if you give these power users a little more resources
they can do a little bit more.

VDI Application Activity
Identify the most used applications

VDI Application Activity
Identify the most used applications
• Which apps are driving the most resource usage?
• Right size application implementation and spending:
• Are some workers using the wrong apps?
• Are you paying for too many application licenses?
• Are some applications used sparingly, but are in fact extremely important to
the business?
• Is an expensive app going completely unused?

USE CASE
One of the most common business questions is, “Where can
we tighten the belt a little bit?” The biggest costs of most IT
environments are hardware and software licenses. By
understanding how the environment is actually used you can
make decisions without impacting user experience.
Maybe you don’t need 200 physical servers, maybe 150 will
actually meet your needs. Maybe you bought 500 Adobe
licenses but only see a max of 50 in use.
This data allows business executives to make key decisions
based on actual utilization. That’s critical when tightening the
belt so you don’t want tighten it too much to where you can’t
breathe.

See Dizzion Insights
live and in action!
REQUEST DEMO

www.dizzion.com
888-225-2974
info@dizzion.com

The VDI Insights You've Been Missing

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