This one-page brief highlights the most pertinent information for internal Legal Organizations from a 2015 Forrester Consulting Study. The DocuSign-commissioned study explores the quickly emerging realm of Digital Transaction Management (DTM). Some 400 business leaders across the planet were surveyed about their own document-intensive processes and how they select and manage technologies. It also covers what they see as the biggest risks of not evolving. To read the entire study “Digital Transforms The Game of Business: Digital Transaction Management Emerging as Key Solution.” go here: http://dtm.docusign.com/forrester?jumpid=slideshare-forrester-52015

1. QUICK GUIDE FOR LEGAL
Forrester Consulting 2015 Study
“Digital
Transforms
the
Game
of
Business:
Digital
Transaction
Management
Emerging
as
Key
Solution.”
The
new
study
from
Forrester
Consulting
is
only
14
pages
long.
But
to
help
you
quickly
get
an
idea
of
the
4,273
words
it
contains,
we’ve
created
this
one
page
guide
on
how
the
findings
apply
to
your
line
of
work.
Scan,
consider,
and
then
download
the
entire
DocuSign
commissioned
study.
About
DocuSign:
DocuSign
®
is
the
Global
Standard
for
Digital
Transaction
Management™.
DocuSign
accelerates
transactions
to
and
registered
trademarks
are
the
property
of
their
respective
holders.
TOPIC
STUDY
REPORTS…
DOCUSIGN
ADDS…
IS
DIGITAL
TRANSACTION
MANAGEMENT
(DTM)
REALLY
THAT
IMPORTANT?
More
than
3/4
of
your
surveyed
peers
say
“Yes.”
“…most
firms
have
a
relatively
high
rate
of
digital
automation
in
current
processes.
But
they
still
view
30%
to
42%
of
their
processes
as
being
poorly
digitized.”
Hundreds
of
internal
Legal
Departments
of
all
sizes
are
already
actively
using
DTM
to
streamline
their
operations
and
provide
100%
audit
compliant
document
creation
and
management.
“Almost
70
percent
of
General
Counsels
say
their
teams
need
to
become
more
adaptive
and
agile
to
respond
to
various
trends…and
the
increased
use
of
information
technology.”
SOURCE:
CEB
2013
Study
cited
in
“Strategies
for
Leaner
Legal
Departments”
on
http://www.insidecounsel.com)
WHAT’S
THE
RISK
OF
IGNORING
THIS?
Ninety-­‐eight
percent
of
companies
reported
some
revenue
impact
of
poor
transaction
management.
Revenue
hits
come
in
the
form
of
lost
deals,
prospects
that
abandon
onboarding
processes,
disjointed
experiences
that
create
poor
customer
satisfaction,
and
lost
business
due
to
the
lack
of
self-­‐service.
A
recent
survey
revealed
that
“68%
of
respondents
believe
businesses
that
continue
to
run
at
the
speed
of
paper
will
become
more
and
more
uncompetitive.”
SOURCE:
AIIM
Research
Market
Intelligence
“Paper
Wars
2014
–
Update
from
the
Battlefield”
11/14.
WHAT
CAN
DTM
DO
FOR
YOU?
50%
of
respondents
identified
human
error
as
the
top
issue
encountered
with
their
analog
processes.
Additional
issues
included:
• Cumbersome
paper-­‐oriented
document
management
(44%)
• Collecting
and
managing
documents
from
multiple
sources
(42%)
• Administering
and
controlling
documents
over
time
(39%)
As
their
second
concern,
more
than
a
third
ranked
improving
security
and
compliance
with
clearer
tracking
and
monitoring
of
documents
and
approvals.
DTM
can
help
you
empower
your
internal
clients
and
improve
the
speed
of
contract
execution
while
still
securely
protecting
confidential
information
with
industry-­‐leading
standards
of
enforceability
and
multiple
levels
of
authentication.
On
average,
DocuSign
for
Legal
users
enjoy
70%
more
efficient
execution
of
NDAs
and
contracts.
Paper-­‐free
processes
can
help
your
Legal
department
optimize
creation
and
management
of:
• Contracts
and
Agreements
• NDAs
and
Internal
Compliance
• Intellectual
Property
Licensing
• Outside
Board
Minutes
WHAT
HAS
DTM
DONE
FOR
OTHERS?
“Previously,
it
took
us
an
average
of
14
days
to
complete
a
transaction
by
mail.
Now,
it
takes
us
two
days
to
complete
the
same
transaction.”
Amica
Insurance
WHAT
ARE
THE
ROADBLOCKS?
Respondents
ranked
security
as
by
far
the
top
concern
when
considering
adopting
and
growing
a
DTM
solution
—
81%
of
respondents
ranked
security
among
their
top
three
concerns.
DocuSign
meets
and
exceeds
the
most
stringent
US,
EU,
and
global
security
standards.
No
other
DTM
company
can
match
the
Bank
Grade
Security,
Carrier
Class
Reliability
and
operations
investments
DocuSign
has
made—and
thirdr
party
audit
reports
back
it
up.
Find
out
more
here.
TO
WHOM
DO
YOU
DISCUSS
THIS
IN
YOUR
ORG?
Respondents
reported
that
67%
of
the
time,
IT
is
primarily
responsible
for
selecting
DTM
tools
and
technologies,
followed
by
finance
(16%).
Here’s
some
compelling
information
to
help
sway
your
leadership
and
IT
department.
ROI
Impact
Report
WHO
WAS
INVOLVED:
400
business
leaders
of
companies
with
500+
employees
from
around
the
world
weighed
in.
All
with
responsibilities
for
document-­‐intensive
business
processes
and
selecting
and
managing
transactional
technologies.
WHAT
IS
DTM:
Digital
transaction
management
(DTM)
is
defined
as
“a
new
category
of
cloud
services
designed
to
digitally
manage
document-­‐based
transactions.
DTM
removes
the
friction
inherent
in
transactions
that
involve
people,
documents,
and
data
to
create
faster,
easier,
more
convenient,
and
secure
processes.”
About DocuSign: DocuSign
®
is The Global Standard
for
Digital
Transaction
Management
®
.
DocuSign
accelerates
transactions
to
increase
speed
to
results,
reduce
costs,
and
delight
customers
with
the
easiest,
fastest,
most
secure
global
network
for
sending,
signing,
tracking,
and
storing
documents
in
the
cloud.
For
U.S.
inquiries:
toll
free
866.219.4318
|
docusign.com
For
EMEA
inquiries:
phone
+44
203
510
6500
|
email
emea@docusign.com
|
docusign.co.uk
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©
2003-­‐2015
DocuSign,
Inc.
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reserved.
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logo,
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Management”,
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trademarks
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